|By Dana Gardner||
|June 15, 2009 04:45 AM EDT||
Welcome to the latest BriefingsDirect Analyst Insights Edition, Vol. 42. Our latest topic centers on governance as a requirement and an enabler for cloud computing.
Our panel of IT analysts discusses the emerging requirements for a new and larger definition of governance. It's more than IT governance, or service-oriented architecture (SOA) governance. The goal is really more about extended enterprise processes, resource consumption, and resource-allocation governance.
In other words, "total services governance." Any meaningful move to cloud-computing adoption, certainly that which aligns and coexists with existing enterprise IT, will need to have such total governance in place. Already, we see a lot of evidence that the IT vendor community and the cloud providers themselves recognize the need for this pending market need and requirement for additional governance.
So listen then as we go round-robin with our IT analyst panelists on their top five reasons why service governance is critical and mandatory for enterprises to properly and safely modernize and prosper vis-à-vis cloud computing: David A. Kelly, president of Upside Research; Joe McKendrick, independent analyst and ZDNet blogger, and Ron Schmelzer, senior analyst at ZapThink. Our discussion is hosted and moderated by me, BriefingsDirect's Dana Gardner.
Here are some excerpts ...
Schmelzer's top four governance rationales:
At ZapThink we just did a survey of the various topics that people are interested in for education, training, and stuff like that. The number one thing that people came back with was governance.
- Control. So first reason to use governance, to prevent chaos. ... You want the benefit of loose coupling. That is, you want the benefit of being able to take any service and compose it with any other service without necessarily having to get the service provider involved. ... But the problem is how to prevent people from combining these services in ways that provide unpredictable or undesirable results. A lot of the efforts in governance from the runtime prevents that unpredictability.
- Design Parameters. Two, then there is the design-time thing. How do you make sure services are provided in a reliable predictable way? People want to create services. Just because you can build a service doesn't mean that your service looks like somebody else's service. How do you prevent issues of incompatibility? How do you prevent issues of different levels of compliance?
- Policy Adherence. Of course, the third one is around policy. How do you make sure that the various services comply with the various corporate policies, runtime policies, IT policies, whatever those policies are?
Kelly's top five governance rationales:
- Reliability. To add a fourth, people are starting to think more and more about governance, because we see the penalty for what happens when IT fails. People don't want to be consuming stuff from the cloud or putting stuff into a cloud and risking the fact that the cloud may not be available or the service of the cloud may not be available. They need to have contingency plans, but IT contingency plans are a form of governance.
At one level, what we're going to see in cloud computing and governance is a pretty straightforward extension of what you've seen in terms of SOA governance and the bottom-up from the services governance area. As you said, it gets interesting when you start to up-level it from individual services into the business processes and start talking about how those are going to be deployed in the cloud.
- Focus on Business Goals. My first point is one of the key areas where governance is critical for the cloud, and that is ensuring that you're connecting the business goals with those cloud services. As services move out to the cloud, there's a larger perspective and with it the potential for greater disruption.
- Ensuring Compliance. [Governance] is going to be the initial driver that you're going to see in the cloud in terms of compliance for data security, privacy, and those types of things. Can the consumers trust the services that they're interacting with, and can the providers provide some kind of assurance in terms of governance for the data, the processes, and an overall compliance of the services they're delivering?
- Consistent Change Management. With cloud, you have a very different environment than most IT organizations are used to. You've got a completely different set of change-management issues, although they are consistent to some extent with what we've seen in SOA. You need to both maintain the services, and make sure they don't cause problems when you're doing change management.
- Service Level Agreements (SLAs). The fourth point is making sure that the governance can increase or help monitor quality of services, both in design quality and in runtime quality. That could also include performance. ... What we've seen so far is a very limited approach to governance. ... We're going to have to see a much broader expansion over the next four or five years.
McKendrick's top five governance rationales:
- Managing Service Lifecycles. Looking at this from a macro perspective, we need managing the cloud-computing life cycle. From the definitions of the services, through the deployment of the services, to the management of the services, to the performance of the services, to the retirement of the services, it's everything that's going on in the cloud. As those services get aggregated into larger business processes, that's going to require different set of governance characteristics.
There is an issue that's looming that hasn't really been discussed or addressed yet. That is the role of governance for companies that are consuming the services versus the role of governance for companies that are providing the services. On some level, companies are going to be both consumers and providers of cloud services.
- Provisioning Management. Companies and their IT departments will be the cloud providers internally, and there is a level of ... design-time governance issues that we've been wrestling with SOA all these years that come into play as providers. They will want to manage how much of their resources are devoted to delivery of services, and to manage the costs of supplying those services.
- SLA Management. Companies will have to tackle SLA management, which is assuring the availability of the applications they're receiving from some outside third party. So, the whole topic of governance splits in two here, because there is going to be all this activity going on outside the firewall that needs to be discussed.
- Service Ecology Management. A lot of companies are taking on the role of a broker or brokerage. They're picking up services from partners, distributors, and aggregators, and providing those services to specific markets. They need the ability to know what services are available in order to be able to discover and identify the assets to build the application or complete a business process. How will we go about knowing what's out there and knowing what's been embedded and tested for the organization?
- Return on Investment (ROI). ROI is another hot button, and we need to be able to determine what services and processes are delivering the best ROI. How do we measure that? How do we capture those metrics?
Gardner's top five governance rationales:
- Business Involvement. How do we get the business involved [in shaping the refining the use of services in the context of business processes]? How do we move it beyond something that IT is implementing and move it to the business domain? How do we ensure that business people are intimately involved with the process and are identifying their needs? Ultimately, it's all about governing services.
The road to cloud computing is increasingly paved with, or perhaps is going to be held up by a lack of, governance.
- Managing Scale. We're going to need to scale beyond what we do with business to employee (B2E). For cloud computing, we're going to need to see a greater scale for business to business (B2B) cloud ecologies, and then ultimately business to consumer (B2C) with potentially very massive scale. New business models will demand a high scale and low margin, so the scale becomes important. In order to manage scale, you need to have governance in place. ... We're going to need to see governance on API usage, but also in what you're willing to let your APIs be used for and at what scale.
- Federated Cloud Ecologies. We need to make this work within a large cloud ecology. Standards and neutrality at some level are going to be essential for this to happen across a larger group of participants and consumers. So with people coming and going in and out of an ecology of process, delivered via cloud services, means we need federation. That means open and shared governance mechanisms of some type. Standards and neutrality at some level are going to be essential for this to happen at that scale across a larger group of participants and consumers.
- Keep IT Happy. My third reason is that IT is going to need to buy into this. We've heard some talk recently about doing away with IT, going around IT, or doing all of these cloud mechanisms vis-à-vis the line of business folks. I think there is a role for that, and I think it's exploratory at that level. Ultimately, for an enterprise to be successful with cloud models as a business, they're going to have to take advantage of what they already have in place in IT. They need to make it IT ready and acceptable, and that means compliance. IT should have a checklist of what needs to take place in order for their resources and assets to be used vis-à-vis outside resources or even within the organization across a shared-services environment.
- Collect the Money. The business models that we're just starting to see well up in the marketplace around cloud are also going to require governance in order to do billing, to satisfy whether the transaction has occurred, to provision people on and off based on whether they've paid properly or they're using it properly under the conditions of a license or a SLA of some kind. This needs to be done at a very granular level. Governance is going to be essential for making money at cloud types of activities.
- Data Access Management. Lastly, cloud-based data is going to be important. We talk about transactions, services, APIs, and applications, but data needs to be shared, not just at a batch level, but at a granular level across multiple partners. To govern the security, provisioning, and protection of data at a granular level falls back once again to governance. So, I come down on the side that governance is monumental and important to advancing cloud, and that we are still quite a ways away from [controlling access] around data.
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, will discuss how research has demonstrated the value of Machine Learning in delivering next generation analytics to im...
Apr. 29, 2016 03:45 PM EDT Reads: 1,575
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 29, 2016 03:30 PM EDT Reads: 1,637
As you respond to increasing requests for new analytics, you need fast and flexible technology in your arsenal so that you can deploy the right workload to the right platform for the need at hand. Do you need self-service and fast time to value? Do you have data and application control and privacy needs, along with strict SLAs to meet? IBM dashDB™ is data warehouse technology powered by in-memory computing and in-database analytics that are designed for fast results, scalability and more.
Apr. 29, 2016 03:15 PM EDT Reads: 1,513
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Apr. 29, 2016 03:07 PM EDT
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Apr. 29, 2016 03:00 PM EDT Reads: 798
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
Apr. 29, 2016 02:45 PM EDT Reads: 782
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
Apr. 29, 2016 02:30 PM EDT Reads: 1,376
The paradigm has shifted. A Gartner survey shows that 43% of organizations are using or plan to implement the Internet of Things in 2016. However, not just a handful of companies are still using the old-style ad-hoc trial-and-error ways, unaware of the critical barriers, paint points, traps, and hidden roadblocks. How can you become a winner? In his session at @ThingsExpo, Tony Shan will present a methodical approach to guide the holistic adoption and enablement of IoT implementations. This ov...
Apr. 29, 2016 02:00 PM EDT Reads: 1,520
In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on real world deployments of DDoS mitigation strategies in every layer of the network. He will give an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He will also outline what we have found in our experience managing and running thousands of Linux and Unix managed service platforms and what specifically c...
Apr. 29, 2016 01:45 PM EDT Reads: 1,047
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
Apr. 29, 2016 01:30 PM EDT Reads: 790
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
Apr. 29, 2016 01:30 PM EDT Reads: 763
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Apr. 29, 2016 01:00 PM EDT Reads: 1,474
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
Apr. 29, 2016 01:00 PM EDT Reads: 727
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
Apr. 29, 2016 12:30 PM EDT Reads: 1,623
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
Apr. 29, 2016 11:45 AM EDT Reads: 2,208
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Apr. 29, 2016 11:15 AM EDT Reads: 1,406
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
Apr. 29, 2016 09:45 AM EDT Reads: 881
[session] Don’t Forget the Ops: Build Operations into Your Cloud By @BMCSoftware | @CloudExpo #Cloud
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
Apr. 29, 2016 09:30 AM EDT Reads: 1,041
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Apr. 29, 2016 09:30 AM EDT Reads: 979
Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 18th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, will shares the functions and data structures used to solve everyday use cases that are driving Redis' popularity.
Apr. 29, 2016 09:15 AM EDT Reads: 1,010