3rd Generation outsourcing is here! 1st Generation was “your mess for less”; 2nd Generation is strategic or selective sourcing, including hosting. 3rd Generation Outsourcing, as a result of the emergence of Cloud Computi...| By Business Wire | Article Rating: |
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| June 30, 2009 10:01 AM EDT |
MyFax, the world’s fastest-growing Internet fax service today announced it has surpassed 300,000 subscribers. MyFax is the flagship product of Software-as-a-Service provider Protus and is targeted for customers in industries including finance, insurance, real estate, healthcare, transportation and government.
Since it was founded in 1997, the company has never wavered from its commitment to provide a superior customer experience through product innovation and customer support. MyFax sends and receives faxes using an email account, removing the need for a dedicated phone line and fax machine. The service, which fully integrates with Microsoft Office, IBM Lotus Notes and ACT!, enables users to manage their fax communication and corresponding document management workflow more efficiently and at a lower cost than traditional fax servers or fax machines, regardless of physical location.
“The fact that we have reached 300,000 subscribers represents an incredible achievement, and I attribute it to a superior product and to a staff that’s committed to impeccable customer service,” said Joseph Nour, CEO of Protus. “Everyday we strive to make MyFax an effective tool and positive experience for our customers. The numbers don’t lie. Our continually increasing number of subscribers validates we are meeting and exceeding our goals.”
Other Protus offerings include my1voice, the cost-effective, feature-rich virtual phone service designed specifically for small businesses that want professional-quality business telephone services without the overhead of installing and maintaining special phone equipment. Protus also offers Campaigner, an email marketing service enabling organizations to have highly personalized one-to-one email dialogues with their customers.
MyFax repeatedly earns industry awards and top rankings for delivering a superior customer experience. This includes Customer Service Management Team of the Year and the Customer Service Department of the Year categories in the third annual Stevie® Awards for Sales & Customer Service. The product also earned four Gold Awards from TopTenREVIEWS, an Internet publisher of expert technology and entertainment reviews seen by millions of consumers. The Ottawa Business Journal added Protus to its 2009 roster of fastest growing companies, and the 2009 Branham300, a list of Canada’s leading technology companies, included Protus for the 5th consecutive year.
For tips and tricks on using MyFax as a communications business tool, visit the MyFax blog at http://blog.myfax.com/.
About MyFax
MyFax is the fastest-growing Internet fax service used by individuals, small, medium and large businesses to send and receive faxes using existing email accounts or the Web. MyFax offers services in North America and Europe, including the United Kingdom, to industries recognized among the fastest-growing adopters of Internet fax, including healthcare, finance, insurance, real estate, transportation and government. More than 15,000 new customers subscribe to MyFax each month. MyFax is a Software-as-a-Service (SaaS) business communications solution provided by Protus. Other offerings include my1voice, a feature-rich virtual PBX service and Campaigner, an email marketing service enabling organizations to have highly personalized one-to-one email dialogues with their customers. Additional information is available at www.campaigner.com, www.my1voice.com or www.myfax.com .
Published June 30, 2009
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