Click here to close now.

Welcome!

Cloud Expo Authors: Carmen Gonzalez, Liz McMillan, AppDynamics Blog, Kelly Murphy, Elizabeth White

Related Topics: Security, Virtualization, Web 2.0, Cloud Expo, GovIT

Security: Interview

Exclusive Q&A with Rich Marcello - Unisys President, Systems & Technology

Security is a big concern as well as privacy of the data once it leaves a client's data centers

Unisys announced in September a four-part cloud computing strategy that will enable clients to move their enterprise application workloads securely to tailored cloud environments and give them confidence in maintaining the integrity of their critical information.

In this Exclusive Q&A with Cloud Computing Journal in the run-up to SYS-CON's 4th International Cloud Computing Conference & Expo (November 2-4, 2009) - Cloud Expo Conference Chair Jeremy Geelan speaks with Rich Marcello - Unisys President, Systems & Technology - about the Unisys Secure Cloud and sets the scene for the upcoming Unisys Cloud-in-a-box.

Cloud Computing Journal: Starting at 35,000 feet, what overall relationships does Unisys see between cloud computing and the increasingly real-time needs of today's enterprise?

Rich Marcello: I believe that  cloud computing will revolutionize the way enterprises obtain IT and business services because of a number of converging factors - 1) the economy has forced enterprises to rethink their traditional cost models and minimize their capital expenditures in favor of pay-as-you-go models, 2) the need for anywhere, anytime IT since data sets continue to grow exponentially, and 3) the  shift in the way IT works with,  for example,  virtualization and automation,  which enable cloud computing.

Cloud Computing Journal: So cloud computing isn't just a buzzword, it's actually a glimpse of the future of enterprise IT so far as you are concerned?

Rich Marcello: Absolutely.  When you think about "IT as a service", ease of delivery, access from anywhere at anytime, the ability to have a totally flexible IT infrastructure, and the cost benefits of a subscription or pay as you go model, you realize very quickly cloud computing, in any of its forms (internal, external, hybrid) is here to stay.

Cloud Computing Journal: I understand, though, there are some concerns with moving to the Cloud.

Marcello: That's right. Security is a big concern as well as privacy of the data once it leaves a client's data centers and the ability of a cloud provider to meet the client's compliance requirements.  Additionally, there's concern about whether or not a client's applications can be moved to the cloud without rewriting them.  Unisys addresses each of these concerns with Unisys Cloud Computing Strategy and solutions portfolio announced June 30, 2009.

Cloud Computing Journal: Tell me more about this new Strategy and what it means to your clients.

Marcello: We announced a four-part cloud computing strategy that will enable clients to move their enterprise application workloads securely to tailored cloud environments and give them confidence in maintaining the integrity of their critical information.  We're delivering on the first two parts this year beginning with our June 30 announcement and the availability of our Cloud Transformation Services, followed by our Unisys Secure Cloud Solution available on July 31.  Our "Cloud-in-a-box" solution planned for later this year is a comprehensive IT infrastructure package that will enable quick and cost-effective implementation of a private cloud.  We also plan to deliver hybrid cloud technologies early next year that will provide the best of managed and dedicated services by combining public and private cloud capabilities.
Our comprehensive Cloud Transformation Services include Advisory and Assessment services that can provide our clients with strategic guidance on how best to move to the cloud.

Cloud Computing Journal: How are you leveraging your breadth of Enterprise IT experience?

Marcello: We believe our strong heritage in Data Center Transformation and Outsourcing is foundational to cloud computing - you can't begin to offer a cloud computing solution unless you understand the data center and are true experts.  We've been helping clients transform their data centers and make the right IT sourcing decisions for a long time by leveraging our services, technology, and outsourcing capabilities so they can achieve maximum return from capital expenditures, reduce operating expenses, and increase business performance.  Our heritage of experience and innovation combined with our independent thinking, innovative infrastructure and sourcing capabilities deliver data center solutions that are secure, productive and reliable.  We see all of this as a key advantage over other cloud providers who are just entering this market.

Cloud Computing Journal: How big an issue is security for enterprises who wish to migrate toward this kind of an infrastructure wholly or in part?

Marcello: As I mentioned earlier, security is the biggest barrier to cloud adoption as cited by organizations and industry analysts, as well as our own clients in a recent survey we conducted.

When it comes to security in a cloud it's really about the workloads and how clients can confidently move them to the cloud.  A lot of vendors talk security in the cloud but we've tackled this issue head-on and believe we have an advantage.  Security is inherent in all Unisys operations and offerings and, like Data Center Transformation and Outsourcing, is one of Unisys four key areas of strength.

We address security by ensuring operational excellence.   Unisys Secure Cloud services teams operate ISO 20000-certified delivery processes that are ITIL V3-compliant.  All of this protection is delivered in independently audited and ISO 270001-certified delivery centers. We utilize security best practices - a layered multi-vendor approach to security with Intrusion Detection and Prevention Services (IDPS), firewall management, 24x7 security monitoring, advanced correlation and analytics, auditable logs, and so forth.

From a cloud perspective, our commitment is to provide a security framework that is as good as or better than any clients could establish for themselves.  We do all of this and more with the addition of our patent-pending Stealth technology that allows private communities of interest based on FIPS 140-2, 256-bit Advanced Encryption Standard (AES) encryption and cloaks the data with proprietary "bit splitting".   Unlike other approaches to security, Unisys Stealth is very simple to deploy and does not require rewriting applications.  We believe this is a key differentiator as Stealth technology allows different groups in a multi-tenant client environment to share the same IT infrastructure without fear of exposing one client's data to another, and there's no need for the client to rewrite the applications it chooses to move to the cloud.

Cloud Computing Journal: What kinds of applications need security that your cloud offers?

Marcello: Clients who have workloads that require application, database or user security will have exposure if they put such workloads onto an unsecured cloud service.  Consequently, today companies are primarily using unsecured cloud services for workloads that have few security needs, such as Application Development and Testing or basic Web services, along with some less secure email workloads.

With Unisys Secure Cloud, you can move conventional business applications that contain patient data, employee, financial, or customer information, or document management or disaster recovery applications to the cloud environment.  In addition to security, most of these applications tend to require quite a bit of IT infrastructure and staff time to manage even though they tend to run in spurts and are quite cyclical or the workloads can dramatically vary in size from one period to the next.  For example, they may only run at the end of day, end of week, month, or year.  Some good examples are: Budgeting and planning; or HR systems like employee self-service, or time reporting.  Retailers have massive swings in system demand from one season to the next and need flexible capacity.  IT also has workloads that are cyclical in nature, including back-up, disaster recovery, and quality assurance, each of which has very high security requirements.   And, most of the time they are not using all of the hardware dedicated to them. This is why the average enterprise server utilization is only 5-10%. Think of the savings in capital and IT operations if these applications could be moved to a cloud service where you only pay for what you use.

Lastly, large OLTP-based workloads, or ERP systems or web store fronts are the most critical applications for your business.  If you are a manufacturer, it could be your order, inventory and supply chain systems; for banks, it's core systems like deposits, transfers, etc;  for airlines it would be the reservation systems. When these go down, the business is all but dead. Therefore, these are the kinds of systems that make sense to continue to invest in traditional, in-house IT infrastructures. Because these kinds of workloads tend to run nearly all the time, it makes good economic sense to buy the infrastructures to support them.

Cloud Computing Journal: How would someone decide if cloud computing is right for their business and which workloads to move?

Marcello: It's really about understanding what makes the most business sense for the client and what they are trying to accomplish.  As part of the June 30th announcement, we have Unisys Cloud Transformation Services, available now, which allow clients to plan and migrate to the type of cloud environment that best meets their business goals.  These services help clients assess what application workloads can be moved to the cloud, how that can be done, and the technology, financial and security implications of their choices.

Cloud Computing Journal: How about virtualization and automation, where do they fit in the big picture?

Marcello: These are fundamental to cloud computing and for Unisys, our Real-Time Infrastructure technology powers our cloud.  Virtualization is an enabler that helps us supply only the needed amount of IT resources based on the workload demand of the business at any given time.  Automation adds elasticity to the environment, reduces the time needed for changes, and eliminates or at least simplifies the manual intervention in a potentially rapidly changing environment.

Cloud Computing Journal: And what kinds of governance and service management tools does the enterprise need?

Marcello: From a service management perspective, many vendors operate as siloed mechanisms.  Unisys, on the other hand, has built into our secure cloudware stack an integration layer that enables us to interface with our clients' service management framework as well.  The virtual data center, regardless of the location of the resources, is managed seamlessly.  Unisys makes it look like one holistic environment. A key point to keep in mind is how hard it is for any IT organization to develop world class governance and service management.  With Unisys Secure Cloud Solution and "Cloud in a Box" we have developed a broad set of ITIL best practices, which are fully automated, and which allow us and our clients to run a very efficient IT infrastructure. With this, a lot of automation occurs, and this can save money by minimizing manual tasks, reducing errors, and getting much higher utilization rates.

Cloud Computing Journal: What verticals among your customers are leading the adoption of the Cloud?

Marcello: We're getting a number of inquiries from a broad range of Unisys clients in telco's, financial institutions, transportation, and the public sector as well as partners who are interested in Unisys hosting their solutions within our Secure Cloud.

Cloud Computing Journal: What does Cloud Computing have to offer to mid-tier enterprises?

Marcello: Cloud computing is compelling for mid-tier enterprises since it minimizes the need for capital expenditures as well as lowers the need for on-going operational support.  They will be interested in our Secure Cloud Solution, especially secure Software as a Service (SaaS).

Additionally for those clients who want to build an internal cloud, the Unisys Cloud-in-a-box that we'll deliver later this year will be a cost-effective, simplified cloud deployment alternative.

More Stories By Jeremy Geelan

Jeremy Geelan is Chairman & CEO of the 21st Century Internet Group, Inc. and an Executive Academy Member of the International Academy of Digital Arts & Sciences. Formerly he was President & COO at Cloud Expo, Inc. and Conference Chair of the worldwide Cloud Expo series. He appears regularly at conferences and trade shows, speaking to technology audiences across six continents. You can follow him on twitter: @jg21.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water,...
MeriTalk, a public-private partnership focused on improving the outcomes of government IT, today announced the results of its new report, "The Agile Advantage: Can DevOps Move Cloud to the Fast Lane?" The study, underwritten by Accenture Federal Services, reveals that approximately two-thirds of Feds say DevOps will help agencies shift into the cloud fast lane - improving IT collaboration and migration speed. But help is needed, with 66 percent saying that their agency needs to move IT services ...
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrateg...
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of...
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device exp...
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. 8th International Big Data Expo, co-located with 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. As advanced data storage, access and analytics technologies aimed at handling high-volume and/or fast moving data all move center stage, aided by the cloud computing bo...
Some developers believe that monitoring is a function of the operations team. Some operations teams firmly believe that monitoring the systems they maintain is sufficient to run the business successfully. Most of them are wrong. The complexity of today's applications have gone far and beyond the capabilities of "traditional" system-level monitoring tools and approaches and requires much broader knowledge of business and applications as a whole. The goal of DevOps is to connect all aspects of app...
Every day we read jaw-dropping stats on the explosion of data. We allocate significant resources to harness and better understand it. We build businesses around it. But we’ve only just begun. For big payoffs in Big Data, CIOs are turning to cognitive computing. Cognitive computing’s ability to securely extract insights, understand natural language, and get smarter each time it’s used is the next, logical step for Big Data.
DevOps is all about agility. However, you don't want to be on a high-speed bus to nowhere. The right DevOps approach controls velocity with a tight feedback loop that not only consists of operational data but also incorporates business context. With a business context in the decision making, the right business priorities are incorporated, which results in a higher value creation. In his session at DevOps Summit, Todd Rader, Solutions Architect at AppDynamics, discussed key monitoring techniques...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
Want to enable self-service provisioning of application environments in minutes that mirror production? Can you automatically provide rich data with code-level detail back to the developers when issues occur in production? In his session at DevOps Summit, David Tesar, Microsoft Technical Evangelist on Microsoft Azure and DevOps, will discuss how to accomplish this and more utilizing technologies such as Microsoft Azure, Visual Studio online, and Application Insights in this demo-heavy session.
DevOps Summit, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developmen...
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the...
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding bu...
Over the years, a variety of methodologies have emerged in order to overcome the challenges related to project constraints. The successful use of each methodology seems highly context-dependent. However, communication seems to be the common denominator of the many challenges that project management methodologies intend to resolve. In this respect, Information and Communication Technologies (ICTs) can be viewed as powerful tools for managing projects. Few research papers have focused on the way...
As the world moves from DevOps to NoOps, application deployment to the cloud ought to become a lot simpler. However, applications have been architected with a much tighter coupling than it needs to be which makes deployment in different environments and migration between them harder. The microservices architecture, which is the basis of many new age distributed systems such as OpenStack, Netflix and so on is at the heart of CloudFoundry – a complete developer-oriented Platform as a Service (PaaS...
As cloud gives an opportunity to businesses to buy services externally – how is cloud impacting your customers? In his General Session at 15th Cloud Expo, Fabio Gori, Director of Worldwide Cloud Marketing at Cisco, provided answers to big questions: Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? He also discussed Intercloud and Cisco’s investment on it.
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises a...
There is no question that the cloud is where businesses want to host data. Until recently hypervisor virtualization was the most widely used method in cloud computing. Recently virtual containers have been gaining in popularity, and for good reason. In the debate between virtual machines and containers, the latter have been seen as the new kid on the block – and like other emerging technology have had some initial shortcomings. However, the container space has evolved drastically since coming on...