Welcome!

@CloudExpo Authors: Dana Gardner, Pat Romanski, Liz McMillan, Yeshim Deniz, Elizabeth White

Related Topics: Agile Computing, @CloudExpo

Agile Computing: Article

Appirio Leverages Force.com

Professional Services Enterprise bridges the gap between how projects are sold and how they are delivered

Appirio Tuesday launched a cloud-based professional service automation (PSA) solution on Salesforce.com’s Force.com platform.

Called simply Professional Services Enterprise, it’s supposed to be designed for the most sophisticated professional service organizations, delivering end-to-end support for managing people, projects, customers and transactions.

Appirio claims that the widgetry is different from other solutions in supporting a services business end-to-end, bridging the gap between how projects are sold and how they are delivered. And then of course there are the cloud’s TCO advantages.

It says it can help you make your numbers: As the quarter closes in, services executives can identify a project that has been booked but not scheduled, and assign resources to accelerate the project’s delivery to meet the quarter’s sales goals.

It also says it can help put the right people on the right projects: A practice manager working on closing a big deal can make a tentative resource request for highly sought-after individuals with certain skills level while the deal is still in the pipeline as well as help improve utilization and stay on budget.

The company got IDC to say that “Traditional enterprise apps fall short of the mark for project-based businesses; many times meeting less than 50% of the business requirements” so the time is ripe for a cloud solution tailored to large 1,000-man professional service organizations.

Pricing starts at $45 a user a month for organizations with more than 100 users.

More Stories By Maureen O'Gara

Maureen O'Gara the most read technology reporter for the past 20 years, is the Cloud Computing and Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected technology reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025. Twitter: @MaureenOGara

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


CloudEXPO Stories
The use of containers by developers -- and now increasingly IT operators -- has grown from infatuation to deep and abiding love. But as with any long-term affair, the honeymoon soon leads to needing to live well together ... and maybe even getting some relationship help along the way. And so it goes with container orchestration and automation solutions, which are rapidly emerging as the means to maintain the bliss between rapid container adoption and broad container use among multiple cloud hosts. This BriefingsDirect cloud services maturity discussion focuses on new ways to gain container orchestration, to better use serverless computing models, and employ inclusive management to keep the container love alive.
Artificial intelligence, machine learning, neural networks. We're in the midst of a wave of excitement around AI such as hasn't been seen for a few decades. But those previous periods of inflated expectations led to troughs of disappointment. This time is (mostly) different. Applications of AI such as predictive analytics are already decreasing costs and improving reliability of industrial machinery. Pattern recognition can equal or exceed the ability of human experts in some domains. It's developing into an increasingly commercially important technology area. (Although it's also easy to look at wins in specific domains and generalize to an overly-optimistic view of AI writ large.) In this session, Red Hat Technology Evangelist for Emerging Technology Gordon Haff will examine the AI landscape and identify those domains and approaches that have seen genuine advance and why. He'll also ...
Is advanced scheduling in Kubernetes achievable?Yes, however, how do you properly accommodate every real-life scenario that a Kubernetes user might encounter? How do you leverage advanced scheduling techniques to shape and describe each scenario in easy-to-use rules and configurations? In his session at @DevOpsSummit at 21st Cloud Expo, Oleg Chunikhin, CTO at Kublr, answered these questions and demonstrated techniques for implementing advanced scheduling. For example, using spot instances and cost-effective resources on AWS, coupled with the ability to deliver a minimum set of functionalities that cover the majority of needs – without configuration complexity.
The term "digital transformation" (DX) is being used by everyone for just about any company initiative that involves technology, the web, ecommerce, software, or even customer experience. While the term has certainly turned into a buzzword with a lot of hype, the transition to a more connected, digital world is real and comes with real challenges. In his opening keynote, Four Essentials To Become DX Hero Status Now, Jonathan Hoppe, Co-Founder and CTO of Total Uptime Technologies, shared that beyond the hype, digital transformation initiatives are infusing IT budgets with critical investment for technology. This is shifting the IT organization from a cost center/center of efficiency to one that is strategic for revenue growth. CIOs are working with the new reality of cloud, mobile-first, and digital initiatives across all areas of their businesses. What's more, top IT talent wants to w...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like "How is my application doing" but no idea how to get a proper answer.