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Salesforce.com & Wave - Customer Service on Crack

Google's Wave is a new and interesting seminal Cloud technology

Cloud Computing on Ulitzer

Cloud computing is offering advanced ways for businesses to apply the most cutting edge technologies to support their key business processes - rapidly and affordably. Now there is another interesting example as the video below shows.

Google's Wave is a new and interesting seminal Cloud technology. Wave was invented by brothers Jens Rasmussen and Lars Rasmussen at Google that builds on the concepts of AJAX combined with fresh look at Operation Transformation.  The solution is so ground breaking the ways in which this technology may transform web based communication is unclear.  It will be up to the community of developers working within and without the enterprise to realize the evident potential of Wave.

From a technical perspective, Wave has the ability to interact with other cloud platforms, like the Force.com platform. Watch the video demo below which features a fictitious Mobile Services Company named Booyah and see how powerful this new technology is and what it can do for customer service.

 



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More Stories By Bryan O'Rourke

Bryan O’Rourke is a health club industry expert, technologist, financier, shareholder and executive in several fitness companies. He consults with global brands, serves as a member of the GGFA Think Tank, is President of the Fitness Industry Technology Council and a partner in FitmarcIntegerusFitsomo and the Flywheel Group. To learn more contact Bryan here today .

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