“I believe it is incumbent on the Cloud Service Providers (CSPs) and/or System Integrators (SIs) to understand the regulatory and compliance-related issues that their customers face,” noted Manjula Talreja, VP of Global Cloud Business Development at Cisco, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “Of course these issues are different in each industry and in each country.”
Cloud Computing Journal: The move to cloud isn't about saving money, it is about saving time - ...| By Maureen O'Gara | Article Rating: |
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| October 12, 2009 12:00 PM EDT | Reads: |
9,555 |
Avaya, the telecommunications outfit spun out of Lucent in 2000 and taken private by Silver Lake Partners and TPG Capital for $8.2 billion in 2007, the company that's buying Nortel's Enterprise Division for $900 million, a move that will recombine Northern Electric and Western Electric, entities that haven't been together since 1949, means to announce a virtualized unified communications solution today targeted at SMBs.
The widgetry is a version of the Aura solution the company brought out for the large-scale enterprise in May.
It's supposed to be one of the first solutions to use standards-based virtualization for real-time communications - and Avaya thinks so much of
virtualization - the use of software to run multiple applications on a single piece of hardware at the same time - that it says it will be its de facto method of deploying applications from here on out.
Avaya has rolled its own middleware based on Linux and the open source Xen virtualization projection to make unified communications and collaboration more practical and affordable for the mid-sized company. It says its new mid-size Aura can support 2,400 users and 250 locations on a single high-end Intel Nehalem server at prices starting at 60 bucks a seat.
Besides saving money, the widgetry is supposed to reduce complexity and power consumption and, compared to rival systems, obviously needs a whole lot less hardware, which explains why it's cheaper.
Avaya calculates that Aura takes 80% less hardware than Microsoft, which isn't running communications of its Hyper-V hypervisor, and 65% less than Cisco, which isn't doing real-time. The less machinery, the less power, cooling and maintenance is needed, making the widgetry more environmentally friendly and lowering its total cost of ownership.
The so-called Aura System Platform will underlay unmodified versions of Communications Manager and Voice Messaging, Avaya's main telephony widgetry; its SIP Enablement Services, the engine that talks to devices and outside SIP services; its Application Enablement Services, the API engine for third-party apps, Utility Services, which lets the widgetry be monitored and fixed remotely; and Media Services. Avaya has replaced the typical hardware gateway with a software media gateway.
Altogether Ayava uses its homegrown Xen to create five virtual machines, one for each of the applications. It adheres to the Open Virtualization Format (OVF), the hypervisor-agnostic open standard for packaging and distributing software in VMs.
Avaya says the solution, due out next month through Avaya channels, can be completely deployed remotely in an hour or two and uses powerful wizards and self-use administration. There's no single point of failure and an optional backup server is available for redundancy.
Customers can add Avaya's Contact Center Express (CCE) multi-channel contact center solution for mid-sized companies. CCE offers a unified desktop display, advanced multimedia tools and integration with CRM software such as Microsoft's Dynamics CRM.
Down the road Avaya expects to enhance the CCE common administrative tool so users can manage contact center-related data and capabilities of Aura Communication Manager from inside CCE.
There's a Standard Edition of Aura midsize and an Enterprise Edition. The Enterprise Edition is available on a single license that provides access to corporate communications from consistent "follow me" interfaces whether the user is mobile, at home, in remote office, a hotel or at work. It provides for a portal, video, presence and thick and thin clients.
Beta sites say the virtualized solution dispenses, say, with the monthly charges incurred with hosted solutions, offers more control and pushes them closer to a total SIP environment.
Published October 12, 2009 Reads 9,555
Copyright © 2009 SYS-CON Media, Inc. — All Rights Reserved.
Syndicated stories and blog feeds, all rights reserved by the author.
More Stories By Maureen O'Gara
Maureen O'Gara the most read technology reporter for the past 20 years, is the Cloud Computing and Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected technology reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025. Twitter: @MaureenOGara
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“Regulations and compliance are key trust topics with regards to cloud solutions and technology,” noted Sven Denecken, Vice President, Strategy and Co-Innovation Cloud Solutions, SAP AG, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “But it is also more than security of access – it is portability of data and a clear definition of where the data resides.”
Cloud Computing Journal: The move to cloud isn't about saving money, it is about saving time – agree or disagree?
Sve...
Many organizations want to expand upon the IaaS foundation to deliver cloud services in all forms – software, mobility, infrastructure and IT. Understanding the strategy, planning process and tools for this transformation will help catalyze changes in the way the business operates and deliver real value.
IT has more opportunities than ever before with the growth in users, devices, data and secure cloud services. This creates not only a more enriching experience for users, but more opportunities for businesses. The key to capitalizing on these opportunities is to have the right tools in place to help scale operations. In his Day 3 Keynote at 12th Cloud Expo | Cloud Expo New York [June 10-13, 2013], Intel's Rob Crooke will describe the range of products that Intel provides to support different usa...
One of the cloud’s biggest draws is the capability to virtualize computing resources, allowing it to be consumed with the click of a mouse. But behind that simple click is an enormous infrastructure challenge that has recently been cited as a major cause for slower enterprise adoption. Enterprises can better prepare for this shift and take full advantage of future computing benefits. Between architecture design and migration planning, the road can be long, so what do you do with your talent?
I...
In the old world of IT, if you didn't have hardware capacity or the budget to buy more, your project was dead in the water. Budget constraints can leave some of the best, most creative and most ingenious innovations on the cutting room floor. It’s a true dilemma for developers and innovators – why spend the time creating, when a project could be abandoned in a blink? That was the old world. In the new world of IT, developers rule. They have access to resources they can spin up instantly.
A hyb...
INetU, the industry's experts in complex hosting and a global provider of business-centric managed cloud and application hosting, has announced that Cloud Architect Rich Hand will be presenting "Private Cloud, Public Cloud - Is There a Third Option?" at the 12th International Cloud Expo taking place June 10-13, 2013 in New York City.
As more enterprise IT departments move into the cloud, many executives are evaluating whether to adopt a Public or Private cloud. The cost benefits of the Public ...
“I’m careful when using terms like Big Data, because it can mean so many things to different people,” explained Eric Hanselman, Chief Analyst at 451 Research, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “There is huge value in analytics that companies can use to pull intelligence from a collection of data sources that are available in their businesses. The inexpensive storage that cloud services can offer make a great environment to pull together siloed data.”
Cloud Co...
Virtual Desktop Infrastructure (VDI) solutions allow IT organizations to deploy and manage virtual user desktops in the data center, eliminating the tedious management of numerous physical desktops. At the same time, virtual desktops allow end users to maintain their own personal desktops with acces...
I previously wrote a review of the Microsoft Azure public cloud and included a comparison between Azure and AWS (Amazon Web Services) and will now compare OpenStack and VMware vCloud. For a review of IaaS (Infrastructure as a Service) see my blog post and video.
This table provides a simple and hi...
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This month, we’ll be releasing a new article ...
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OpenStack is easily installed using a package called Packstack. Redhat is one of the primary contributors to packstack and my install experience is similar to the installation of RDO, described here
The procedure is quite simple:
Install Redhat, Fedora or Centos on one or more x86 servers.
I inst...
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Interview with CEO Brad Bostic - hc1.com is committed to improving the quality of healthcare while reducing costs. We believe a critical ingredient to averting the current healthcare crisis faced by the US can only occur by improving the way healthcare professionals across the continuum of care man...
n the cloud doesn't matter whether you are running on an Open Source platform or not - it is NOT free because you pay for the service. And for long Open Source project have been funded through the services premiums that you pay. I would argue that Open Source vendors have mastered the way they can t...








