Welcome!

Cloud Expo Authors: Elizabeth White, Liz McMillan, Carmen Gonzalez, JP Morgenthal, Pat Romanski

Related Topics: AJAX & REA, Virtualization, Cloud Expo, GovIT

AJAX & REA: Article

5th Cloud Expo in New York: Themes & Topics

A round-up of what Cloud & Virtualization issues are to be discussed April 19-21 at the Jacob Javits Convention Center

Cloud Expo 2010 East

Cloud Computing is making modern, world-class IT infrastructure available to companies of all sizes regardless of economic cycles.

The Cloud has captured the imagination of IT because it promises compute capacity as a liquid currency that can be shared and made available on demand.

Throughout business history those companies that best adapted and leveraged changes in the technology landscape have survived and thrived.

Delegates who travel to New York this coming April 19-21 to 5th Cloud Expo in New York City, co-located at The Jacob Javits Center with the 8th Virtualization Conference & Expo, want to be among the survivors and the thrivers. Here is a round-up of some of the Cloud & Virtualization themes and topics due to be discussed in the Keynotes, General Sessions,Breakout Technical Sessions, and Power Panels...

INDEX TO TOPICS:

Cloud Management
Cloud Security
Cloud Services
Cloud Storage
Cloud Value
Compliance
Desktop-as-a-Service (DaaS)
Enterprise Cloud Computing
Federal Government IT
Future Trends
Hosting
Hot Topics
How-To
Hybrid Computing
Identity Management
Infrastructure-as-a-Service (IaaS)
Interoperability
Keynotes
Monetizing the Cloud
New Media
Open Source
Outsourcing
Performance
Platform-as-a-Service (PaaS)
Power Panels
Private Clouds vs Public Clouds
Real-World Cloud Computing
The Resource Cloud
Virtualization
Virtual Machines

Cloud Management

Making Sense of Cloud Service Management
Mark Rivington - Vice President of Technology, Nimsoft
Cloud Computing Everywhere: How Are We Going to Manage All of This?
Barry X Lynn, Chairman & CEO, 3Tera
Defining Enterprise-Class Cloud Computing: Managed Cloud Services
Claudine Bianchi - Chief Marketing Officer, NaviSite
The Heavy Lifting in Cloud Management
Sushil Kumar - VP of Product Strategy & Business, Oracle

Back to Index

Cloud Security

Essential IaaS Security
Glenn Brunette - Distinguished Engineer and Chief Security Architect, Oracle
A More Secure, Trustworthy Cloud
Charlton Barreto - Principal Architect, Intel
Addressing Data Privacy, Residency, and Security in the Cloud
Terry Woloszyn - Founder/CTO, PerspecSys
Ten Security Questions to Ask Before Moving to the Cloud
Timothy Brown - VP & Chief Architect for Security Management, CA, Inc.
How Cloud Computing *Improves* Security
Scott Sanchez - Chief Architect, Unisys
Into the Cloud with Digital Trust
Ron Knode - Director of Global Security Solutions, CSC
What You Should Ask Your Provider About Cloud Security
Tom Cecere - Product Strategy, Novell
What Organizations Need to Know About Cloud Security
Dipto Chakravarty - Sr. Vice President of Engineering, Novell
Securing the Cloud Infrastructure at Microsoft
Mark Estberg - Sr. Director, Information Security Risk & Compliance Management, Microsoft
The Tip of the Iceberg: Access Control Security for the Cloud
Eric Olden - Founder & CEO, Symplified
Customer-side Encryption of Sensitive SaaS Application Data
Dan Gross - Co-Founder, Navajo Systems
Advanced Digital Forensics: Finding Malevolence in the Cloud Before it Bursts
Aaron Walters - Vice President of Advanced Security R&D, Terremark Worldwide, Inc.
Predicting the Future: Security and Compliance in the Cloud Age
Misha Govshteyn - Co-Founder, Alert Logic

Back to Index

Cloud Services

General Session: Microsoft's Cloud Services Approach
Yousef A. Khalidi - Distinguished Engineer, Microsoft

Back to Index

Cloud Storage

Cloud Storage Use Cases – What is Working, What Isn’t?
Chris Schin - Vice President, Products, Zetta

Back to Index

Cloud Value

General Session: Continuous Business Transformation: The Cloud Value Chain
Mark de Simone - Chief Business Development Officer, Cordys

Back to Index

Compliance

Cloud Computing? There’s an Audit for That!
Douglas Barbin - Director, SAS 70 Solutions, Inc
Compliance and Customer Ownership in the Cloud
Brett Thomas, CTO, Vindicia
Predicting the Future: Security and Compliance in the Cloud Age
Misha Govshteyn - Co-Founder, Alert Logic

Back to Index

Desktop-as-a-Service (DaaS)

Desktop as a Cloud Service: Dynamic End User Computing Environments
Scott Burgess - Director for EMC Global Services, EMC Corporation
Designing a Virtual Desktop Infrastructure for Performance & Reliability
Dave Stark - Virtualization Competency Lead, EMC Consulting

Back to Index

Enterprise Cloud Computing

OPENING KEYNOTE: The Coming of Age of Enterprise IT and Cloud Computing
Richard Sarwal - VP of Development for Oracle Enterprise Manager, Oracle
& Hasan Rizvi - Sr. Vice President, Orcale Fusion Middleware, Oracle
Parting the Clouds - Evaluating Clouds and Cloud Providers for the Enterprise
Chris Drumgoole, Senior Vice President of Client Services, Terremark Worldwide, Inc.
Enterprise Application Security on the Cloud – Watertight
Emma Pudney - EVP, Product Strategy & Development, Virtual Ark
The Enterprise Cloud: More Than a Myth?
Treb Ryan - Co-Founder & CEO, OpSource
Day Two Keynote: The Science of Doing Business in the Clouds
Tony Bishop - Founder & CEO, Adaptivity
Transforming Financial Service Firms with the Cloud
Catherine Minter - President, Cordys Americas
Platform as a Service for the Enterprise
Jason Lochhead - CTO of Hosting Services, Terremark Worldwide, Inc.
& Tom Mornini - Co-Founder, Engine Yard
General Session: Deploy an Enterprise Private Cloud in Less Than 30 Days with Surgient
Brian Wilson - Vice President, Services & Support, Surgient
CTO Power Panel - Has Enterprise IT Changed Forever and for Always?
Mark Rivington & David Movshovitz & Jason Lochhead & Ken Owens
Defining Enterprise-Class Cloud Computing: Managed Cloud Services
Claudine Bianchi - Chief Marketing Officer, NaviSite
General Session: Continuous Business Transformation: The Cloud Value Chain
Mark de Simone - Chief Business Developement Office, Cordys
Introducing the Virtual Private Data Center - Enterprise Cloud Delivered
Ken Owens - VP of Security & Virtualization Technologies, Savvis
Integrating Cloud Technologies into the Enterprise Data Center
Charles T. Watt - Founder & CTO, Racemi
SaaS Enablement of an Enterprise Application on the Cloud - Case Study
Emma Pudney - EVP, Product Strategy & Development, Virtual Ark

Back to Index

Federal Government IT

DoD Cloud Computing Advances Cloud
Kevin L. Jackson - Engineering Fellow, NJVC

Back to Index

Future Trends

General Session: Building the Blueprint for IT
Tony Bishop - Founder & CEO, Adaptivity
Cloud Computing Everywhere: How Are We Going to Manage All of This?
David Yen - EVP & GM, Fabric & Switching Technologies Group, Juniper Networks
BI's Cloudy Future
Brian Gentile - President & CEO, Jaspersoft
General Session: Third-Generation Outsourcing Is Here!
Marty Gauvin - Founder, President & CEO, Virtual Ark

Back to Index

Hosting

Hosting your Applications in a Cloud
Michael A. Salsburg - Lead Architect for Unisys Cloud Engineering, Unisys

Back to Index

Hot Topics

Making Apps Mobile – Destination Private, Public or Hybrid Clouds
Greg O'Connor - President & CEO, AppZero
Investing in Cloud Computing
Joel Fishbein - Managing Director, Lazard Capital Markets
Cloud Computing Rules of Thumb and Best Practices
Al Perez - Chief Software Architect, Total Computer
Cloud Computing? There’s an Audit for That!
Douglas Barbin - Director, SAS 70 Solutions, Inc
A Transparent Extension To Your IT Organization
Denis Martin - EVP & Chief Technology Officer, NaviSite
Applying IT Blueprinting Science and Tools
Kurtis Tatum - Chief Infrastructure Architect, Adaptivity
Science of IT Design
James Houghton - Co-Founder & Chief Technology Officer, Adaptivity
MiniClouds: How ISVs Can Deploy in Any Environment
Diego Parrilla - VP of Product Management, Abiquo
SMB Cloud Computing Adoption Trends: What's Hot and What's Not?
Jay Hallberg - Co-Founder, Spiceworks
Cloud Mashups: Creating Integrated Cross-Cloud and On-Premise Systems
Michael Heydt - Sr. Manager, Advanced Technologies, SunGard Consulting Services
Scale Without Sacrifice - Application Delivery with Multi-Tenant Architecture
Tom Fisher - Vice President of Cloud Computing, Success Factors

Back to Index

How-To

The Top Seven Pitfalls To Avoid During a Cloud Migration
Vishal Sharma - Sr. Director of Business Development, NaviSite
You have a Virtualized Environment, Now What Do you Do?
Daniel Weiss - Director, IT Management Advisory Support, Unisys
How to Roll Your Own Cloud in 30 Days or Less
Sheng Liang - CEO, VMOps
Five Steps to Sanity: Methodologies for Finding Your Best Cloud Source
Carl Meadows - Senior Product Manager, Cloud Services, The Planet

Back to Index

Hybrid Computing

Partly Cloudy Infrastructure Ahead
Larry Beck - Sr. Director, Cloud Strategy, Avanade

Back to Index

Identity Management

Identity and Access Management: Abandoning the Burden by Embracing the Cloud
Eric Z. Maass - Enterprise Security Solutions Director, Lighthouse Security Group
Identity in the Cloud - Finding Calm in the Storm
Patrick Harding - CTO, Ping Identity
Cloud Computing and Identity 2.0
Fran Rosch - Sr. VP, Authentication Product Management, VeriSign

Back to Index

Infrastructure-as-a-Service (IaaS)

Directions in Physical Infrastructure for the Cloud
Hal Stern - Distinguished Engineer & VP, Global Systems Engineering, Sun Microsystems
Cloud Computing Platforms - Which “aaS” is Right for You?
Max Coburn - Chief Architect, HubSpan

Back to Index

Interoperability

Cloud Standards: Enabling Interoperability and Package Delivery
Diego Parrilla - VP of Product Management, Abiquo

Back to Index

Keynotes

OPENING KEYNOTE: The Coming of Age of Enterprise IT and Cloud Computing
Richard Sarwal - VP of Development for Oracle Enterprise Manager, Oracle
& Hasan Rizvi - Sr. Vice President Oracle Fusion Middleware, Oracle
Day Two Keynote: The Science of Doing Business in the Clouds
Tony Bishop, Founder & CEO, Adaptivity
Day Three Keynote: An Open Cloud Ecosystem: the Gathering Storm
Pete Malcolm - CEO, Abiquo

Back to Index

Monetizing the Cloud

Monetizing the Cloud - A Case Study
Arturo Pereyra - Business Development Director, Oracle
Getting from SaaS to $aa$ -- Show Me the Money!
Tien Tzuo - CEO, Zuora
Cloud Computing as a Service
Darryl S. Brown - Director of Product Marketing, Switch and Data
Cloud Computing and Identity 2.0
Fran Rosch - Sr. VP, Authentication Product Management, VeriSign

Back to Index

New Media

Impact of Social Media on Performance in the Cloud
Dan Bartow - Vice President and Cloud Evangelist, SOASTA, Inc.
CMO’s Toolkit: Harnessing Facebook using Cloud Computing
Jeff Barnes - Architect Evangelist, Microsoft
& Jim Zimmerman - Developer, ASP.NET MVP, Thuzi

Back to Index

Open Source

Innovation in Cloud Computing Architectures with OpenNebula
Ignacio M. Llorente - Professor DSA Research Group, UCM
Day Three Keynote: An Open Cloud Ecosystem: the Gathering Storm
Pete Malcolm - CEO, Abiquo
Riding with Large Data on Hadoop in Cloud
Vineet Tyagi - Sr. Director of Engineering and R&D, Impetus

Back to Index

Outsourcing

General Session: Third-Generation Outsourcing Is Here!
Marty Gauvin - Founder, President & CEO, Virtual Ark

Back to Index

Performance

Impact of Social Media on Performance in the Cloud
Dan Bartow - Vice President and Cloud Evangelist, SOASTA, Inc.
Move Over BI, Here Comes PI - Performance Intelligence
Tom Lounibos, President & CEO, SOASTA
Hardware vs. Amazon EC2 Cloud - Performance in the Cloud
Ron Warshawsky - CTO, Enteros
Designing a Virtual Desktop Infrastructure for Performance & Reliability
Dave Stark - Virtualization Competency Lead, EMC
Case Study: Accelerating Backup and Replication Through Storage Virtualization
Charlie Kraus - Senior Director of Business Development, Certeon
& Dwayne McCoy - IT Manager, Boots & Coots
Performance Management for Composite Applications
Doug Willoughby, Director of Cloud Computing, Compuware

Back to Index

Platform-as-a-Service (PaaS)

General Session: PaaS is the Remedy for the VM Hangover
Mohamad Afshar - VP of Product Management, Oracle
Platform as a Service for the Enterprise
Jason Lochhead - CTO of Hosting Services, Terremark Worldwide, Inc.
& Tom Mornini - Co-Founder, Engine Yard
Using Software Appliances to Enable Customized PaaS
Adam Messinger - Vice President of Development, Oracle

Back to Index

Power Panels

CTO Power Panel - Has Enterprise IT Changed Forever and for Always?
Mark Rivington & David Movshovitz & Jason Lochhead & Ken Owens
CEO Power Panel - What's the Main Business Value of the Cloud?
Tom Lounibos & Dipto Chakravarty & Mark de Simone & Bill Karpovich
Lunchtime Power Panel - Who's Doing What (and Where) with Cloud Computing?
Rex Wang & Vineet Tyagi & Eric Z. Maass
Closing Power Panel: So, What's Working, What Isn't...And What's Next?
Terry Woloszyn & Darryl S. Brown

Back to Index

Private Clouds vs Public Clouds

Top Ten Private Cloud Best Practices and Pitfalls
Brian Wilson - Vice President, Services & Support, Surgient
Unlock the Cloud: Building a Vendor-Independent Private Cloud
Diego Parrilla, VP of Product Management, Abiquo
General Session: Deploy an Enterprise Private Cloud in Less Than 30 Days with Surgient
Brian Wilson - Vice President, Services & Support, Surgient
Private Clouds for Developers: Make Your infrastructure Agile
Diego Parrilla, VP of Product Management, Abiquo

Back to Index

Real-World Cloud Computing

Transforming Financial Service Firms with the Cloud
Catherine Minter - President, Cordys American
Cloud Storage Use Cases – What is Working, What Isn’t?
Chris Schin - Vice President, Products, Zetta
Beyond Theory: Applications in the Cloud Today
Lew Moorman - President,Cloud & Chief Strategy Officer, Rackspace
& Michael Crandell - CEO & Co-Founder, RightScale
SaaS Enablement of an Enterprise Application on the Cloud - Case Study
Emma Pudney - EVP, Product Strategy & Development, Virtual Ark

Back to Index

The Resource Cloud

Day Three Keynote: An Open Cloud Ecosystem: the Gathering Storm
Pete Malcolm - CEO, Abiquo

Back to Index

Virtualization

Virtualized Infrastructure: The Server Is Not Enough
Chris Barclay - Director of Product Management, Oracle
The Dynamic Datacenter ­- Where Static Virtualization Tools Don't Work
Dave McCrory - CTO, Hyper9
DOM Virtualization
Mike Samuel - Software Engineer, Google
You have a Virtualized Environment, Now What Do you Do?
Daniel Weiss - Director, IT Management Advisory Support, Unisys
Case Study: Accelerating Backup and Replication Through Storage Virtualization
Charlie Kraus - Senior Director of Business Development, Certeon
& Dwayne McCoy - IT Manager, Boots & Coots
Let's Get Unphysical!
Robert Grapes - Chief Technologist, Cloakware
Virtualizing Production Database Systems
Kutay Kilic - Sr. Director/Architect, CTO Group, Sybase
Server Virtualization: Aggregation vs. Consolidation
Shai Fultheim - Founder & CTO, ScaleMP
Optimize While You Virtualize to Get to the Cloud
Rich Corley - Founder, CTO & VP Engineering, Akorri

Back to Index

Virtual Machines

General Session: PaaS is the Remedy for the VM Hangover
Mohamad Afshar - VP of Product Management, Oracle

Back to Index

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accel...
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customiz...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic • Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff hap...
SYS-CON Events announced today that ElasticBox is holding a Hackathon at DevOps Summit, November 6 from 12 pm -4 pm at the Santa Clara Convention Center in Santa Clara, CA. You can enter as an individual or team of up to 10 developers. A New Star Is Born Every Month! All completed ElasticBoxes will then be sent to a judging panel - 12 winners will be featured on the ElasticBox website in 2015. All entrants will receive five full enterprise licenses for one year + ElasticBox headphones + Elasti...
Once the decision has been made to move part or all of a workload to the cloud, a methodology for selecting that workload needs to be established. How do you move to the cloud? What does the discovery, assessment and planning look like? What workloads make sense? Which cloud model makes sense for each workload? What are the considerations for how to select the right cloud model? And how does that fit in with the overall IT tranformation? In his session at 15th Cloud Expo, John Hatem, head of V...
Cloud services are the newest tool in the arsenal of IT products in the market today. These cloud services integrate process and tools. In order to use these products effectively, organizations must have a good understanding of themselves and their business requirements. In his session at 15th Cloud Expo, Brian Lewis, Principal Architect at Verizon Cloud, will outline key areas of organizational focus, and how to formalize an actionable plan when migrating applications and internal services to...
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, will discuss how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP ...
Ixia develops amazing products so its customers can connect the world. Ixia helps its customers provide an always-on user experience through fast, secure delivery of dynamic connected technologies and services. Through actionable insights that accelerate and secure application and service delivery, Ixia's customers benefit from faster time to market, optimized application performance and higher-quality deployments.
SYS-CON Events announced today that Calm.io has been named “Bronze Sponsor” of DevOps Summit Silicon Valley, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Calm.io is a cloud orchestration platform for AWS, vCenter, OpenStack, or bare metal, that runs your CL tools puppet, Chef, shell, git, Jenkins, nagios, and will soon support New Relic and Docker. It can run hosted, or on premise and provides VM automation / expiry, self-service portals,...
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, will focus on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud pla...
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue bu...
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce t...
As Platform as a Service (PaaS) matures as a category, developers should have the ability to use the programming language of their choice to build applications and have access to a wide array of services. Bluemix is IBM's open cloud development platform that enables users to easily build cloud-based, creative mobile and web applications without having to spend large amounts of time and resources on configuring infrastructure and multiple software licenses. In this track, you will learn about the...
Blue Box has closed a $10 million Series B financing. The round was led by a strategic investor and included participation from prior investors including Voyager Capital and Founders Collective, as well as the Blue Box executive team. This round follows a $4.3 million Series A closed in December of 2012 and led by Voyager Capital. In May of this year, the company announced general availability of its private cloud as a service offering, Blue Box Cloud. Since that release, the company has dem...
SYS-CON Events announced today that Verizon has been named "Gold Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Verizon Enterprise Solutions creates global connections that generate growth, drive business innovation and move society forward. With industry-specific solutions and a full range of global wholesale offerings provided over the company's secure mobility, cloud, strategic network...
SimpleECM is the only platform to offer a powerful combination of enterprise content management (ECM) services, capture solutions, and third-party business services providing simplified integrations and workflow development for solution providers. SimpleECM is opening the market to businesses of all sizes by reinventing the delivery of ECM services. Our APIs make the development of ECM services simple with the use of familiar technologies for a frictionless integration directly into web applicat...
The only place to be June 9-11 is Cloud Expo & @ThingsExpo 2015 East at the Javits Center in New York City. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT & Big Data companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic...
Cloudwick, the leading big data DevOps service and solution provider to the Fortune 1000, announced Big Loop, its multi-vendor operations platform. Cloudwick Big Loop creates greater collaboration between Fortune 1000 IT staff, developers and their database management systems as well as big data vendors. This allows customers to comprehensively manage and oversee their entire infrastructure, which leads to more successful production cluster operations, and scale-out. Cloudwick Big Loop supports ...
To manage complex web services with lots of calls to the cloud, many businesses have invested in Application Performance Management (APM) and Network Performance Management (NPM) tools. Together APM and NPM tools are essential aids in improving a business’s infrastructure required to support an effective web experience… but they are missing a critical component – Internet visibility. Internet connectivity has always played a role in customer access to web presence, but in the past few years use...