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@CloudExpo Authors: Kevin Benedict, Steve Wilson, Yeshim Deniz, Stackify Blog, Elizabeth White

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Logs for Better Clouds

Part 1 - Introduction

Public and hybrid Clouds are upon us.

They offer a unique value proposition and solve some big issues in the Industry, streamlining IT infrastructures, enabling enterprise business processes and operational models, offering industrialization of Best Practices, and shaving investment costs. Their window of opportunity is wide open and they could enjoy great success...provided that they solve some fundamental issues around transparency and trust.

Understandably so, clients will be reluctant to use "black holes" Clouds where they have no visibility into how their data is handled, while receiving billing and SLA reports that they don't necessarily trust.

As a client, can I trust my Cloud Provider when he's giving me reports on how he respected (or not) SLA?  Or giving me reports on my service usage for the purpose of billing? Can I trust my Cloud Provider with end-to-end traceability into the service that he's providing me?

Trust is fostered by transparency, itself fueled by visibility.  I want transparency in the service that my Cloud Provides is selling me.  Visibility in my data, where is it, who touched it, how much and what type of processing took place... I need visibility in the end-to-end operational model for the purpose of traceability.

Solving these fundamental transparency/visibility and trust problems will greatly benefit both the public and hybrid Cloud Provider community as well as their client base.

So is there a technology that already exists for the past 25 years, that is widely available, that doesn't require huge investments, or modification of IT infrastructures, that enjoys mature and stable Best Practices and that could play a role in solving this issue?

The answer is Logs, and Log Management.

In this next series of blogs, we will review some benefits of using Log Management, some of their problems, and how properly managed logs can help solve these issues leading to a wider acceptance of Clouds.

First, some opportunities and challenges faced by Cloud Providers.

More Stories By Gorka Sadowski

Gorka is a natural born entrepreneur with a deep understanding of Technology, IT Security and how these create value in the Marketplace. He is today offering innovative European startups the opportunity to benefit from the Silicon Valley ecosystem accelerators. Gorka spent the last 20 years initiating, building and growing businesses that provide technology solutions to the Industry. From General Manager Spain, Italy and Portugal for LogLogic, defining Next Generation Log Management and Security Forensics, to Director Unisys France, bringing Cloud Security service offerings to the market, from Director of Emerging Technologies at NetScreen, defining Next Generation Firewall, to Director of Performance Engineering at INS, removing WAN and Internet bottlenecks, Gorka has always been involved in innovative Technology and IT Security solutions, creating successful Business Units within established Groups and helping launch breakthrough startups such as KOLA Kids OnLine America, a social network for safe computing for children, SourceFire, a leading network security solution provider, or Ibixis, a boutique European business accelerator.

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