Welcome!

@CloudExpo Authors: Zakia Bouachraoui, Elizabeth White, Liz McMillan, William Schmarzo, Pat Romanski

Related Topics: @CloudExpo, Linux Containers

@CloudExpo: News Item

Cloud Expo Sponsor CSC Launches Unified Communications as a Service

CSC’s first UCaaS solution enhances clients’ productivity and accelerates business processes and decision making

CSC Session at Cloud Expo

CSC on Thursday announced a Unified Communications as a Service (UCaaS) offering based on Cisco's Collaboration Portfolio.

Targeted at Fortune 1000 companies, this offering is the latest standard managed service addition to CSC’s unified communications and collaboration (UCC) solutions suite.

Register Today and Save $550 !
Explore Sponsorship Opportunities
!

Developed in close collaboration with Cisco, and complemented by CSC’s multi-platform integration, CSC’s first UCaaS solution enhances clients’ productivity and accelerates business processes and decision making while lowering costs. UCaaS builds on CSC’s existing capability to provide custom, outsourced UCC solutions, serving as the underlying platform for the full range of collaboration capabilities and services offering clients communication and collaboration flexibility as their businesses grow and change. The hosted unified communications service allows businesses to bring converged voice, mobile and data services to every desktop in their organization. Companies that are tightly managing their capital expenditure will be able to take a first step into converged communications by consuming their telephony, voicemail, conferencing and unified messaging technologies on a utility-based, per-user pricing model.

CSC is providing this newly launched managed service to clients globally via its unified communications service center. Leveraging a flexible service delivery model, CSC can accommodate customer premises-based, CSC-hosted and hybrid deployments. CSC will also provide all hardware and software as part of the service or will manage customer-owned equipment. Regardless of delivery model, services are supported at a per-seat, per-month fee and receive standard solution design and 24/7 support globally.

UCaaS builds on CSC's rich heritage of providing world class telephony and integration solutions to its clients — across industry verticals. Presently, CSC is using UCaaS internally at two major CSC customer call centers. Additionally, CSC has deployed its UCaaS solution as the core voice and collaboration platform for federal government and financial industry clients and has launched paid pilots with clients in the manufacturing, aerospace and defense, and chemical, energy, and natural resources (CENR) verticals.

“CSC’s UCaaS offering delivers to our clients a cost-effective, flexible and responsive suite of UC capabilities,” said Jason Cory, vice president of global network services and solutions for CSC. “Coupling CSC’s legacy of managed and outsourced UC services with Cisco’s Unified Communications platform allows our clients to enjoy optimized organizational communication and business process integration — driving competitive advantage.” Joe Burton, vice president and chief technology officer of Cisco's Voice Technology Group adds, “We are excited to provide the foundation for CSC’s UCaaS offering. The combination of CSC and Cisco provides clients with world-class collaboration services to meet the changing needs in the workplace.”

Cloud Expo, Cloud Expo East, Cloud Expo West, Cloud Expo Silicon Valley, Cloud Expo Europe, Cloud Expo Tokyo, Cloud Expo Prague, Cloud Expo Hong Kong, Cloud Expo Sao Paolo are trademarks and /or registered trademarks (USPTO serial number 85009040) of Cloud Expo, Inc.

More Stories By Yeshim Deniz

News Desk compiles and publishes breaking news stories, press releases and latest news articles as they happen.

CloudEXPO Stories
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throughout enterprises of all sizes.
OpsRamp is an enterprise IT operation platform provided by US-based OpsRamp, Inc. It provides SaaS services through support for increasingly complex cloud and hybrid computing environments from system operation to service management. The OpsRamp platform is a SaaS-based, multi-tenant solution that enables enterprise IT organizations and cloud service providers like JBS the flexibility and control they need to manage and monitor today's hybrid, multi-cloud infrastructure, applications, and workloads, including Microsoft Azure. We are excited to partner with JBS and look forward to a long and successful relationship.
Apptio fuels digital business transformation. Technology leaders use Apptio's machine learning to analyze and plan their technology spend so they can invest in products that increase the speed of business and deliver innovation. With Apptio, they translate raw costs, utilization, and billing data into business-centric views that help their organization optimize spending, plan strategically, and drive digital strategy that funds growth of the business. Technology leaders can gather instant recommendations that result in up to 30% saving on cloud services. For more information, please visit www.Apptio.com.
The Master of Science in Artificial Intelligence (MSAI) provides a comprehensive framework of theory and practice in the emerging field of AI. The program delivers the foundational knowledge needed to explore both key contextual areas and complex technical applications of AI systems. Curriculum incorporates elements of data science, robotics, and machine learning-enabling you to pursue a holistic and interdisciplinary course of study while preparing for a position in AI research, operations, software or hardware development, or doctoral degree in a sector poised for explosive growth.
Industry after industry is under siege as companies embrace digital transformation (DX) to disrupt existing business models and disintermediate their competitor’s customer relationships. But what do we mean by “Digital Transformation”? The coupling of granular, real-time data (e.g., smartphones, connected devices, smart appliances, wearables, mobile commerce, video surveillance) with modern technologies (e.g., cloud native apps, big data architectures, hyper-converged technologies, artificial intelligence, blockchain) to enhance products, processes, and business-decision making with customer, product and operational insights.