|By Jeremy Geelan||
|December 9, 2010 07:00 AM EST||
“The recent additions to our portfolio, including Cloud Connect and Critical Sites, make logical business sense for those looking for best-in-class hosted solutions as alternatives to expensive and inefficient on-premise IT infrastructure,” said Rackspace CTO John Engates (pictured) as his company Rackspace Hosting announced that it was boosting its Enterprise-grade services with the addition of two new offerings: Cloud Connect and Critical Sites.
"Businesses of all sizes and budgets," Engates added, "now have access to Enterprise-class infrastructure, backed by our industry-leading Fanatical Support.
San Antonio, Texas based Rackspace Hosting describes itself as the world's leading specialist in hosting and cloud computing and is best known in the industry for coining (and registering) the concept of Fanatical Support.
Critical Sites, for example, is an extension of Fanatical Support into the application layer. The offering is designed, says Rackspace, to deliver mission-critical support for clients’ most important websites and applications.
The company describes it as follows:
"Critical Sites is specifically designed for clients who are dependent upon an online presence to drive customer acquisition/retention, revenue generation, customer service, and the building of brand equity. This new service level offers the technical expertise and enterprise tools to help maximize infrastructure performance, proactively identify issues before they affect the end user experience and quickly address any problems that do occur.
Every Critical Sites customer receives access to a suite of Advanced Performance Management tools to gain real-time visibility of the end user experience. The tools are designed to increase peak application performance and availability, and ensure that the infrastructure functions at the optimal level to support the business. In recognition of the importance of mission-critical websites and applications to its customers, Critical Sites is backed by an advanced SLA with available double payout on select SLA terms."
Rackspace's claim for Cloud Connect, which was released from beta at the beginning of November, is that it's the first service to seamlessly link together cloud computing and traditional hosting, along with providing enhanced user control and security. The aim is to allow Rackspace customers to combine the scalability and cost benefits of The Rackspace Cloud with the added security and configurability of dedicated managed hosting.
"As an extension of Rackspace’s Fanatical Support, Cloud Connect customers will interact with a single account team and will not be charged for bandwidth within the Cloud Connect infrastructure."
Engates notes that Rackspace customer Major League Gaming (MLG), which operates one of the largest online professional video game leagues in the world supporting million of players worldwide, has already taken advantage of Cloud Connect to meet its technology needs. (MLG is the dominant media property exclusively targeting the approximately 40 million consumers in North America who have a passion for playing video games as a competitive social activity.)
“As a growing company with millions of users, we have significant scaling requirements that are being addressed very successfully with Rackspace’s Hybrid Hosting approach,” stated Brian Corrigan, CTO, Major League Gaming.
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
Dec. 3, 2016 04:30 PM EST Reads: 1,459
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Dec. 3, 2016 03:15 PM EST Reads: 3,215
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
Dec. 3, 2016 03:00 PM EST Reads: 452
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, sha...
Dec. 3, 2016 02:45 PM EST Reads: 768
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
Dec. 3, 2016 02:45 PM EST Reads: 654
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Dec. 3, 2016 02:45 PM EST Reads: 490
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Dec. 3, 2016 02:45 PM EST Reads: 684
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to impr...
Dec. 3, 2016 02:15 PM EST Reads: 6,948
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Dec. 3, 2016 02:00 PM EST Reads: 455
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Dec. 3, 2016 02:00 PM EST Reads: 2,472
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Dec. 3, 2016 01:30 PM EST Reads: 2,121
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
Dec. 3, 2016 01:15 PM EST Reads: 609
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Dec. 3, 2016 01:00 PM EST Reads: 1,864
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Dec. 3, 2016 01:00 PM EST Reads: 300
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
Dec. 3, 2016 12:45 PM EST Reads: 3,770
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Dec. 3, 2016 12:45 PM EST Reads: 1,948
[slides] Agility for Digital Transformation | @CloudExpo @NewhouseConsult #Agile #DigitalTransformation
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Dec. 3, 2016 12:45 PM EST Reads: 729
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Dec. 3, 2016 12:15 PM EST Reads: 1,504