@CloudExpo Authors: Elizabeth White, Zakia Bouachraoui, Liz McMillan, Pat Romanski, Roger Strukhoff

News Feed Item

Ensim Announces Significant New Additions to Its Product Lineup for Service Providers

Includes Business Support System and User Productivity Portal

BELLEVUE, WA -- (Marketwire) -- 03/28/11 -- Ensim Corporation, the leading provider of provisioning and management solutions for unified communications, collaboration, and cloud based applications for service providers and enterprises, today announced a major expansion of its product line adding significant depth and a new dimension to its proven software solutions for service providers including:

  • Ensim Synergy Service Provider Edition -- a complete Business Support System (BSS) solution including Billing, CRM / SFA, Product Management, Support Management, and Marketing Campaigns and Analytics.
  • Ensim Connect Service Provider Edition -- an end user focused User Productivity Portal based on SharePoint that lets users easily and efficiently create, edit and manage SharePoint sites, projects, groups, and resources, fully integrated with chat and calendaring platforms.
  • Ensim Unify Service Provider Edition 5.0 -- a significant update of the award winning and industry leading solution for automated user provisioning and infrastructure management operations support system (OSS).

"These new products represent the most significant expansion of our solutions for service providers in several years," said David J. Wippich, CEO of Ensim. "We are now able to offer telcos, hosters, MVNOs, SaaS, Cloud, and other service providers a complete solution that automates the entire customer interaction process from contact to cash."

"This is a full range OSS / BSS / SDP / Portal solution, in league with products like Amdocs, but at one-tenth the price," continued Wippich. "This solution is designed for service providers with a multi-tenant infrastructure as well as managed service providers with dedicated infrastructures or mixed infrastructures -- no other company in this space is offering service providers this level of complete functionality or such competitive pricing."

Ensim Synergy provides a complete Business Support System (BSS) solution that automates the entire marketing and sales process, including storefront, campaign-based lead generation with tasks and events, complete sales force automation with contract / quote management, CRM system with forecasts, product management with an easy to use and deploy product catalogue capability, order assembly and processing, billing with invoicing, payment and collection, usage reporting, analytics, and a customer support module with trouble ticket tracking. Ensim Synergy is fully integrated with Ensim Unify OSS for seamless customer acquisition and activation.

Ensim Unify Service Provider 5.0 provides a complete, centralized, relational platform that manages creation, activation, configuration, and administration of a hosted application and cloud service offerings.

This latest release of Ensim Unify forms the base OSS platform, delivering superior security and automation functionality with connectors that comprehensively manage the granular functionality for over 40 different real applications including hosted applications from the service provider's data center and third party cloud-based services.

Ensim Connect offers a unique, intuitive end user productivity dashboard based on SharePoint technology that lets users create, edit, track, and manage SharePoint sites, members and resources from an easy to use web based or mobile device based portal.

Ensim Connect augments Ensim's ability to efficiently provision and manage all the resources associated with SharePoint Server on the backend. As these communication and collaboration capabilities converge in the cloud, Ensim will continue to provide a wealth of capabilities for service providers, allowing them to create a cost-effective, automated, secure, and scalable environment that simplifies collaboration, communication, and teamwork for organizations leveraging Microsoft's technologies on a hosted basis.

"We have seen huge interest in SharePoint from our existing customers and prospects that mirrors the adoption rates of Microsoft Exchange a few years ago," said Scott Young, vice president of marketing and product management. "While SharePoint is a fabulous framework, as Outlook is for Exchange, SharePoint users need an instant way to intuitively prioritize and track their work including sites and projects they are members of, workflow, deliverables they have committed to on various sites, and their membership in groups and teams. Ensim Connect delivers the business process orientation for SharePoint that many feel is critical to a successful introduction and use of collaboration technology."

"Equally crucial to supporting current generation offerings is preparing our customers for next generation and beyond technologies as well as expanded cloud-based solutions that offer significant growth opportunities," said Dave Chang, director of technology and services. "Ensim is significantly investing in expanding its current connector portfolio and will be releasing many new modules over the next several months."

Each Ensim product is available separately as a standalone product or combined as a fully integrated solution. Ensim Synergy and Ensim Connect do not require Ensim Unify and may be used with third party OSS and BSS systems. Please stop by the Ensim Booth #7 at the Microsoft Hosting Summit to see these advanced technologies in action. If you are not attending the Microsoft Hosting Summit, please call 1-888-248-4003 or (1-408-496-3700 from outside the U.S.) for more information and to set up a demonstration.

About Ensim Corporation
Founded in 1998, Ensim Corporation is the leading provider of enterprise class and carrier grade solutions to manage and automate user and entitlement provisioning for unified communication and collaboration applications, cloud services, and virtual desktops and servers. Ensim products are used by service providers and enterprises worldwide to accelerate and enable deployment of integrated solutions, simplify and automate secure management of complex environments, and increase user and IT productivity. Ensim has over two million users under management and is Microsoft Gold Certified. For more information, visit www.ensim.com or contact Ensim at 1-877-693-6746 or 1-408-496-3700 outside the United States.

Ensim and the Ensim logo are registered trademarks of Ensim. All trademarks or registered trademarks contained herein are the property of their respective owners.

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

CloudEXPO Stories
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected path for IoT innovators to scale globally, and the smartest path to cross-device synergy in an instrumented, connected world.
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
ScaleMP is presenting at CloudEXPO 2019, held June 24-26 in Santa Clara, and we’d love to see you there. At the conference, we’ll demonstrate how ScaleMP is solving one of the most vexing challenges for cloud — memory cost and limit of scale — and how our innovative vSMP MemoryONE solution provides affordable larger server memory for the private and public cloud. Please visit us at Booth No. 519 to connect with our experts and learn more about vSMP MemoryONE and how it is already serving some of the world’s largest data centers. Click here to schedule a meeting with our experts and executives.
Darktrace is the world's leading AI company for cyber security. Created by mathematicians from the University of Cambridge, Darktrace's Enterprise Immune System is the first non-consumer application of machine learning to work at scale, across all network types, from physical, virtualized, and cloud, through to IoT and industrial control systems. Installed as a self-configuring cyber defense platform, Darktrace continuously learns what is ‘normal' for all devices and users, updating its understanding as the environment changes.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the modern business digitalization solutions. Achieve up to 50% early-stage technological process development cost cutdown with science and R&D-driven investment strategy with Codete's support.