|By Tony Bishop||
|May 17, 2011 06:45 AM EDT||
This is part 3 of the continuing article "From Legacy to the Cloud: Next Generation Datacenters"
Restating the obvious - Business and IT have planned, designed and operated business systems in a silo-oriented manner with disconnected decisions and actions as to how the business needs to executes and systems are created, implemented and actually operate.
In the first two articles in this series I provided details as to the problems with legacy datacenter models & started laying out a proven method to attack the legacy problems by implementing a day in the life approach to get the truth of what is happening from the business to the datacenter and/or what decisions and actions have been taken to cause the day in the life to not execute as expected.
This article will focus on the ALIGNMENT Step of the four-step strategy for attacking legacy IT will be described.
Insight - ‘day in the life' understanding of both business and IT in terms of execution, historical decisions and actions and objective understanding of the actual situation as it exists today.
Alignment - creating a common language, taxonomy and system creation model to produce repeatable results.
Control - specific actions, tooling, process and approach to ensure the appropriate change occurs and re-occurs successfully.
Sustainment - mechanisms and processes instituted in a repeatable discipline to ensure consistent results and avoid falling back into the legacy traps.
Step 2 - Alignment
Recap from Step 1
In Step 1, we gathered day in the life information on an end-to-end basis. We hit on the key linkages of a business value chain tied to an IT supply chain. By profiling, mapping, modeling and correlating in an objective data driven manner - we now have assembled the input data to our alignment-processing step. In particular, we hit on four key actions of data collection that will not only serve in the transformation process but must become part of a sustainment process to ensure continual alignment between business and IT going forward.
The four key data principles are:
- "Know how you make money"
- "Know what fulfills your money making process"
- "Know your IT supply chain components & usage"
- "Know who & how you operate your IT supply chain"
Organizations who have been successful in migrating legacy datacenter infrastructures to next generation cloud like models have employed and adopted a critical strategy of "Systems Thinking".
Wikipedia Definition- Systems Thinking has been defined as an approach to problem solving, by viewing "problems" as parts of an overall system. In organizations, systems consist of people, structures and processes that work together to make an organization healthy or unhealthy. Systems thinking is not one thing but a set of habits or practices within a framework that is based on the belief that the component parts of a system can best understood in the context of relationships with each other and with other systems, rather than in isolation.
If we go back to the problem I covered in the first blog - most organizations (who are the ones with extreme legacy infrastructure problems) have not planned, design or created their specific applications and infrastructure systems with a strategic "System-Thinking" approach. Systems Thinking is ‘the' key or missing component to creating a successful formula that ensures alignment between Business and IT on the journey to the next generation datacenter in the cloud. That formula is defined below.
Alignment Formula - Insight Data Points + Systems Thinking + 80/20 Rule + Capability Oriented Taxonomy.
Insight Data Points - create the inputs and boundaries for decision-making. These data inputs are qualification & quantification of: Business Drivers X Business Behaviors x Key Performance Indicators by Business Function x Business Value Chain x Workload Qualities x Business Events x IT Supply Chain Qualities & Behaviors.
Systems Thinking - is the framework for the design decision-making process. Holistic end to end, top to bottom design thought process from business user to IT Rack on specific floor space with specific power distribution, cabling and cooling strategy translating to stated quality of execution required - i.e. Performance, cost, agility, availability, fungability, etc...
80/20 Rule - a critical method to get around scope creep and paralysis/analysis. With proper Insight data gathering that captures business behaviors profiled and trended correlated with IT supply chain behaviors (again think day in the life) there becomes a portfolio profile where 20% of the business functions consume close to 80% of the IT supply chain on a normalized basis. Typically these are client functions, revenue functions, regulatory functions and business risk related functions. Attack anything new in these functions with next generation strategy. Quarantine any legacy that is not fitting this profile and modernize any existing systems that fit the profile.
Capabilities Oriented Taxonomy - build it, buy it, borrow it - but establish a common taxonomy that Business and IT must think and speak. What are the business capabilities that generate revenue, the require IT supply chain capabilities to capture data, analyze or process the data, share information or content, update information or content and store the various information or content in a day in the life? This is critical to keep everyone aligned and create an environment of collaborative innovation. (Hint - borrow from Six Sigma, LEAN, SOA, EA, ISO, etc... that takes you from user to datacenter facilities. If you don't have a repository nearing 1000 discrete categories you probably have an incomplete taxonomy.)
Note - this is an iterative process where firms must crawl, walk, run in terms of defining and building out. Key is to get classification, definition and behavior of speaking and thinking in this manner between Business and IT that is critical.
Tooling & Approach
This formula needs to be implemented in a structured and well-managed manner. A transformation office should be established that incorporates Business and IT resources allocated/dedicated.
Getting started organizations need to create their library. This library needs to incorporate the Day in the Life Modeling & Profiling, Inventory of Business Systems Deployment Attributes and Interdependencies Profiled.
Organizations need to establish a Portfolio Decision Matrix that maintains all decisions and actions agreed to business and IT when applying the Alignment Formula.
A Technology Product Catalogue needs to be created/refined in a manner that is capability oriented and gaps identified. This is the master artifact for which the IT Supply Chain will be transformed against/measured against/benchmarked against.
A roadmap needs to be created of current state to target state systems & supply chain evolution by capability. When creating think of peeling an onion. Each layer has a purpose. In this case, each layer of the roadmap needs to communicate to each audience member.
Day in the Life Modeling needs to be translated into various Use Cases (Business functionality to technical enablement). These use cases need to be mapped to patterns (business and data patterns to application and workload patterns). The patterns then need to map to capability deployment strategies (how logical patterns will manifest themselves into physical realities). The key here is to use this modeling & translation effort as your CHANGE VEHICLE that ensures actions realize the alignment decisions made.
Next organizations must establish an engineering deployment model discipline. Here the translated output defined in the day in the life modeling above needs to be incorporated into IT supply chain engineering deployment that is linked to automation assembly and discrete policies for enactment.
The final tooling and process component is a communication strategy that incorporates methods, frequencies and playbooks tuned to your specific organization learning culture. Here, you must figure out how to use concepts like town-halls, executive briefings, status/progress reports, decision arbitration board, and detailed playbooks (think yellow book guide for dummies) that outline the steps being taken, decisions made/to be made, achievements accomplished and why things are being done or not.
If you are still reading at this point - you are ready to transform! The Next step that will be covered in the next article is to outline the processes and tooling is necessary to "control" and effect the change to your next generation datacenter.
In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on real world deployments of DDoS mitigation strategies in every layer of the network. He will give an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He will also outline what we have found in our experience managing and running thousands of Linux and Unix managed service platforms and what specifically c...
May. 4, 2016 08:00 AM EDT Reads: 1,270
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
May. 4, 2016 08:00 AM EDT Reads: 1,166
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
May. 4, 2016 08:00 AM EDT Reads: 1,299
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
May. 4, 2016 07:45 AM EDT Reads: 1,180
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
May. 4, 2016 07:00 AM EDT Reads: 1,040
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
May. 4, 2016 07:00 AM EDT Reads: 827
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
May. 4, 2016 06:00 AM EDT Reads: 1,247
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
May. 4, 2016 05:30 AM EDT Reads: 409
Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 18th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, will shares the functions and data structures used to solve everyday use cases that are driving Redis' popularity.
May. 4, 2016 12:45 AM EDT Reads: 1,187
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
May. 3, 2016 10:00 PM EDT Reads: 1,368
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
May. 3, 2016 08:45 PM EDT Reads: 2,211
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
May. 3, 2016 08:45 PM EDT Reads: 1,297
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will dis...
May. 3, 2016 08:45 PM EDT Reads: 1,001
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
May. 3, 2016 08:00 PM EDT Reads: 1,089
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
May. 3, 2016 07:30 PM EDT Reads: 1,928
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
May. 3, 2016 06:30 PM EDT Reads: 1,659
Peak 10, Inc., has announced the implementation of IT service management, a business process alignment initiative based on the widely adopted Information Technology Infrastructure Library (ITIL) framework. The implementation of IT service management enhances Peak 10’s current service-minded approach to IT delivery by propelling the company to deliver higher levels of personalized and prompt service. The majority of Peak 10’s operations employees have been trained and certified in the ITIL frame...
May. 3, 2016 05:15 PM EDT Reads: 1,125
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time. In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
May. 3, 2016 01:00 PM EDT Reads: 988
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
May. 3, 2016 12:30 PM EDT Reads: 1,206
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
May. 3, 2016 12:15 PM EDT Reads: 1,604