Welcome!

@CloudExpo Authors: Liz McMillan, Elizabeth White, Pat Romanski, Kevin Benedict, Yeshim Deniz

Related Topics: @CloudExpo, Microservices Expo

@CloudExpo: Blog Feed Post

Enterprise Cloud Computing and the Services Led Organization

The Cloud, like the Internet before it, seems deceptively easy

Charge! That’s the rallying cry not of your IT on the way to the Cloud, but your business units as they use their corporate American Express (AMEX) cards to buy Cloud services.

The Cloud, like the Internet before it, seems deceptively easy.

Back then, it was just connect. Done. Today, it’s just subscribe. Done.

The illusion is powerful and seductive, isn’t it?

As a C-level executive, you know better though. Being the CEO, CIO, or other senior executive responsible for running a global business with more than 10,000+ employees is no easy task. Perhaps you’re a Fortune 500 company or large government entity. Years of battle scars have turned you into a seasoned veteran. You know that thinking of Cloud computing as just another technology that can be incorporated the same way (you’ve added technology to your enterprise for the past 20 years) would be a mistake. You also know that Cloud computing isn’t about technology, it’s about business. So you’ve given serious thought to what it will take to migrate your slow, inefficient, static, traditional IT organization; change your business processes, and adapt your procurement to accommodate the acquisition of internal and external Cloud services. You’ve considered these and many other issues because you believe in the business agility, dynamic capabilities, and other benefits that a hybrid Cloud will bring to bear for your organization.

Yes, a hybrid Cloud. Lets be pragmatic about this. An enterprise of your scale (or larger) will likely have its own Private Cloud in addition to offloading some services to Public Cloud Service Providers. So you have carefully weighed the enterprise components you’ll need to keep in-house, and components you’ll defer to cloud service providers. You know you will need to manage this migration carefully or spend a lot of time and money cleaning up the mess.

However, you can’t sit still and wait. Rogue IT will create an unmanageable hodgepodge of point solutions throughout your enterprise if you do. Imagine all your business units independently negotiating agreements with the same or numerous Cloud Service Provider(s). The Gang of Six. No, not the ones in Washington, but Amazon (AMZN), Google (GOOG), Salesforce (CRM), VMWare (VMW), Microsoft (MSFT), and Apple (AAPL) whose devices (smartphones, tables), technology, and as-a-Service solutions (SaaS, PaaS, and IaaS) is overwhelming your enterprise. Now it’ll be up to you to clean house and consolidate all those agreements attempting to leverage economies of scale and develop some IT governance and management around all those point solutions with varying Service Level Agreements (SLAs), if there are any at all. Like spaghetti programming, avoid it up front and you won’t have to redo the work down the road.

It’s a good thing you’re way ahead of the curve. You’ve been here before, not like some of the kids that grew up during the dot-com boom and continue to ask me how one “monetizes” the Cloud. This is real business, not “eyeballs” and other fanciful metrics.

You know it’s about your people, process, technology, and organization thereof. We can all have the same Rubik’s cube (technology), however, not everyone can organize it successfully to solve the (Cloud management) puzzle.  The right strategy is multifaceted, encompassing:

  • Migration (to a services model and new architecture),
  • Management and Governance (within and outside enterprise boundaries),
  • Organizational culture (silos and the status quo must be replaced by teamwork and cooperation),
  • Integration, Security, and Interoperability
  • Business and operational models,
  • Reference frameworks (for development), (business) models, and architectures (enterprise, technology, information, software, and systems),

And other key components to shift from a traditional, static, infrastructure management approach to dynamic, on demand, service management, and ultimately become an internal Cloud Service Provider, Cloud Broker, or both, to the rest of your organization. You think about this as you look down rows of Intel (INTC) x86 systems sprawled on valuable real-estate in your datacenter. At 10-15% utilization per system, that’s a highly inefficient energy, maintenance, and real estate footprint and that’s just the hardware – software maintenance, upgrades, patches, security, management, license fees, labor, the list seems endless. With 75-80% of your budget going to keep the lights on, and business units demanding services, you’re at risk of losing control of your IT.

So you’ve launched business transformation initiatives, understood that Cloud terms mean different things to different people in your enterprise and developed a common taxonomy to keep everyone on the same page. You have enumerated the benefits sought from migration to Cloud services, captured business requirements across business units, considered alternatives, studied the impact on your business processes, evaluated reference frameworks, models, and architectures, positioned your Services (or Web) Oriented Architecture (SOA/WOA) to take advantage of Web Services, worked on your IT governance, dispatched your leadership team to work on changing your organizational culture to break down silos, standardized your backend enterprise technologies and processes, simplified your IT environment, consolidated IT systems, servers, storage, networks, and rationalized your application portfolio – after all, does your enterprise really need to migrate 20,000 applications to the Cloud? Let’s hope not.

Finally, you have virtualized and abstracted your infrastructure. You can see the light at the end of the tunnel. Dynamic, elastic services are finally within your grasp. Now you’re deploying enterprise wide service offerings ranging from internally provided Cloud services to externally procured Cloud services brokered by your team.  Your business and IT services are a web of tightly integrated, loosely coupled, highly modularized and cohesive, end to end value chain with no weak links. Your team has shifted to business service operations, agile (iterative) implementation methods, highly flexible configuration management for automation and dynamic service delivery, orchestrated services, continuous (operations) improvement, and integration with development, to build, support, and maintain applications and services.

Is this your enterprise Cloud computing migration end game in order to become a (Cloud) Services Led Organization?

Regardless of your approach, you have to see your enterprise end game. Without a strategy, without a plan, without envisioning the end game, you’ll be changing direction midstream like many others before you. Don’t be seduced by the illusion. Develop your strategy and plan your rallying cry before committing your troops.

-Tune The Future-

More Stories By Ray DePena

Ray DePena worked at IBM for over 12 years in various senior global roles in managed hosting sales, services sales, global marketing programs (business innovation), marketing management, partner management, and global business development.
His background includes software development, computer networking, systems engineering, and IT project management. He holds an MBA in Information Systems, Marketing, and International Business from New York University’s Stern School of Business, and a BBA in Computer Systems from the City University of New York at Baruch College.

Named one of the World's 30 Most Influential Cloud Computing Bloggers in 2009, Top 50 Bloggers on Cloud Computing in 2010, and Top 100 Bloggers on Cloud Computing in 2011, he is the Founder and Editor of Amazon.com Journal,Competitive Business Innovation Journal,and Salesforce.com Journal.

He currently serves as an Industry Advisor for the Higher Education Sector on a National Science Foundation Initiative on Computational Thinking. Born and raised in New York City, Mr. DePena now lives in northern California. He can be followed on:

Twitter: @RayDePena   |   LinkedIn   |   Facebook   |   Google+

@CloudExpo Stories
It is ironic, but perhaps not unexpected, that many organizations who want the benefits of using an Agile approach to deliver software use a waterfall approach to adopting Agile practices: they form plans, they set milestones, and they measure progress by how many teams they have engaged. Old habits die hard, but like most waterfall software projects, most waterfall-style Agile adoption efforts fail to produce the results desired. The problem is that to get the results they want, they have to ch...
"Venafi has a platform that allows you to manage, centralize and automate the complete life cycle of keys and certificates within the organization," explained Gina Osmond, Sr. Field Marketing Manager at Venafi, in this SYS-CON.tv interview at DevOps at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"We're focused on how to get some of the attributes that you would expect from an Amazon, Azure, Google, and doing that on-prem. We believe today that you can actually get those types of things done with certain architectures available in the market today," explained Steve Conner, VP of Sales at Cloudistics, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service.
DXWorldEXPO LLC announced today that the upcoming DXWorldEXPO | CloudEXPO New York event will feature 10 companies from Poland to participate at the "Poland Digital Transformation Pavilion" on November 12-13, 2018.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors!
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smart...
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
In his keynote at 19th Cloud Expo, Sheng Liang, co-founder and CEO of Rancher Labs, discussed the technological advances and new business opportunities created by the rapid adoption of containers. With the success of Amazon Web Services (AWS) and various open source technologies used to build private clouds, cloud computing has become an essential component of IT strategy. However, users continue to face challenges in implementing clouds, as older technologies evolve and newer ones like Docker c...
We all know that end users experience the internet primarily with mobile devices. From an app development perspective, we know that successfully responding to the needs of mobile customers depends on rapid DevOps – failing fast, in short, until the right solution evolves in your customers' relationship to your business. Whether you’re decomposing an SOA monolith, or developing a new application cloud natively, it’s not a question of using microservices - not doing so will be a path to eventual ...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
Sanjeev Sharma Joins November 11-13, 2018 @DevOpsSummit at @CloudEXPO New York Faculty. Sanjeev Sharma is an internationally known DevOps and Cloud Transformation thought leader, technology executive, and author. Sanjeev's industry experience includes tenures as CTO, Technical Sales leader, and Cloud Architect leader. As an IBM Distinguished Engineer, Sanjeev is recognized at the highest levels of IBM's core of technical leaders.
We are seeing a major migration of enterprises applications to the cloud. As cloud and business use of real time applications accelerate, legacy networks are no longer able to architecturally support cloud adoption and deliver the performance and security required by highly distributed enterprises. These outdated solutions have become more costly and complicated to implement, install, manage, and maintain.SD-WAN offers unlimited capabilities for accessing the benefits of the cloud and Internet. ...