Welcome!

@CloudExpo Authors: Elizabeth White, Liz McMillan, Yeshim Deniz, Pat Romanski, Zakia Bouachraoui

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog

@CloudExpo: Blog Post

Trusting Cloud Vendors

Using cloud by small businesses depends a lot on vendor reputation

At the quarterly meeting of the cloud standards customer council held on December 13, 2011, Fireclay Tile presented their story on using Salesforce as a cornerstone of their success in leveraging cloud technology during challenging times. The presenter was Eric Edelson, the VP and owner of Fireclay Tile, not anyone from Information Technology (IT).  That is because at Fireclay Tile, there is no IT department!  All IT work is managed by line of business and delivered by cloud service providers.  Fireclay Tile pays by usage and hires appropriate integration providers to modify their package to suit their needs and buy add-ons from Salesforce AppExchange.

The presentation was on standard benefits that companies get from cloud technology. However, the “large enterprise vendor” audience challenged the presenter with standard objections typically raised by big companies: how does Fireclay Tile handle issues like security, portability, vendor lock-in, etc.  As a small business owner, Eric was stumped by all these terms but his response was very simple: he trusted his vendor.

This small business example is similar to how consumers trust our electric, internet and telephone service providers.   Local governments are expected to provide basic services like road maintenance and emergency services.  What happens when the local government does not provide services they are trusted with?  The representatives are voted out!  What if our cell phone provider or handset manufacturer fails to provide quality service and/or functionality?  We dump them!

My observation from the questions posed to Eric was that some vendors apply barriers faced by cloud computing adoption at large enterprises to small enterprises.  The trust factor that small businesses expect and obtain from their cloud service providers is causing the increased adoption of cloud computing at small businesses.  And if those cloud service providers do not meet that trust, those customers will “vote” them out by choosing another service provider.

The business transformation opportunities provided by cloud computing is being embraced by small businesses as evidenced by the Fireclay example.  Cloud adoption is being kicked off by organizations brave enough to making bold decisions.  Eventually, those technologies will be utilized long enough to make larger organizations start adoption on a larger scale. Look for a future post from me to explain the process of evaluating current business processes to determine fit for cloud adoption.

More Stories By Larry Carvalho

Larry Carvalho runs Robust Cloud LLC, an advisory services company helping various ecosystem players develop a strategy to take advantage of cloud computing. As the 2010-12 Instructor of Cloud Expo's popular Cloud Computing Bootcamp, he has already led the bootcamp in New York, Silicon Valley, and Prague, receiving strong positive feedback from attendees about the value gained at these events. Carvalho has facilitated all-day sessions at customer locations to set a clear roadmap and gain consensus among attendees on strategy and product direction. He has participated in multiple discussion panels focused on cloud computing trends at information technology events, and he has delivered all-day cloud computing training to customers in conjunction with CloudCamps. To date, his role has taken him to clients in three continents.

CloudEXPO Stories
Eric Taylor, a former hacker, reveals what he's learned about cybersecurity. Taylor's life as a hacker began when he was just 12 years old and playing video games at home. Russian hackers are notorious for their hacking skills, but one American says he hacked a Russian cyber gang at just 15 years old. The government eventually caught up with Taylor and he pleaded guilty to posting the personal information on the internet, among other charges. Eric Taylor, who went by the nickname Cosmo the God, also posted personal information of celebrities and government officials, including Michelle Obama, former CIA director John Brennan, Kim Kardashian and Tiger Woods. Taylor recently became an advisor to cybersecurity start-up Path which helps companies make sure their websites are properly loading around the globe.
ClaySys Technologies is one of the leading application platform products in the ‘No-code' or ‘Metadata Driven' software business application development space. The company was founded to create a modern technology platform that addressed the core pain points related to the traditional software application development architecture. The founding team of ClaySys Technologies come from a legacy of creating and developing line of business software applications for large enterprise clients around the world.
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in this new hybrid and dynamic environment.
Most modern computer languages embed a lot of metadata in their application. We show how this goldmine of data from a runtime environment like production or staging can be used to increase profits. Adi conceptualized the Crosscode platform after spending over 25 years working for large enterprise companies like HP, Cisco, IBM, UHG and personally experiencing the challenges that prevent companies from quickly making changes to their technology, due to the complexity of their enterprise. An accomplished expert in Enterprise Architecture, Adi has also served as CxO advisor to numerous Fortune executives.
DevOpsSUMMIT at CloudEXPO, to be held June 25-26, 2019 at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Among the proven benefits, DevOps is correlated with 20% faster time-to-market, 22% improvement in quality, and 18% reduction in dev and ops costs, according to research firm Vanson-Bourne. It is changing the way IT works, how businesses interact with customers, and how organizations are buying, building, and delivering software.