Click here to close now.

Welcome!

Cloud Expo Authors: Baruch Sadogursky, Liz McMillan, Elizabeth White, Pat Romanski, Carmen Gonzalez

Related Topics: Cloud Expo, Virtualization, Web 2.0, Apache

Cloud Expo: Article

Cloud Computing in Higher Education

An academic lesson in operating faster, better and at a much lower cost

The irony about cloud computing in the higher education environment is that most schools have already been using it to some extent but may not even realize it.

Gmail is one example. Yahoo Mail is another. The fact is web-based applications, which many schools rely on for daily communication, don't always register with most people as being part of the cloud computing trend. But they are, given that they essentially fit the layman's rudimentary explanation of the cloud: where storage and computing capacity exist (provided by a vendor) so all that is needed on a PC, laptop, tablet or smartphone is a browser. There are more "technical details" to actual cloud infrastructure, platforms and delivery, but for the purposes here, we will stick with the basic view.

There's no question that cloud computing usage has exploded and will continue unabated. An article in the September 30, 2011 issue of Campus Technology stated that a new industry forecast is predicting that cloud computing will account for 33 percent of all data center traffic by 2015 - tripling the current percentage and about 12 times the total current volume.

Perhaps even more interesting is the fact that cloud computing is not only becoming increasingly popular in general but that it is growing in the education market, normally a slow adopter of new technology. While higher education has always been viewed as an innovative force in networking and high-performance computing, major corporations such as Apple and Amazon have led the way when it comes to basic cloud computing. Two critical motivating factors are catalyzing educational institutions to investigate the cloud concept as an option since cloud computing can:

  • Substantially reduce hardware, software licensing and personnel costs. This also saves on space, repair, and electrical costs.
  • Provide new capabilities as they come to market without incremental costs for equipment or support. The cloud now makes "keeping current" a much more viable option. This might include collaborative efforts such as allowing multiple admissions personnel to view the same student application simultaneously.

To these reasons one might add the explosion in mobile devices that pressures IT departments, including those in the higher education environment, to provide 24/7 computing that is accessible from anywhere with no downtime. To top it off, there is also the ever-increasing avalanche of data that needs to be stored and analyzed. Given their shrinking budgets and increasing number of applicants, schools do have a major incentive to investigate cloud computing as a cost containment solution - certainly a simpler, much more affordable and practical option than attempting to undergo major expansion and rehab of the technologies they already have in place.

What Makes Cloud Computing Right for Higher Ed
The advantages that cloud computing can bring to a college or university are far-reaching; from a cost perspective the benefits can reach across campus. Cloud computing can be used in everything from the internal IT organization using the cloud for business continuity planning, or storing archived copies of data off to a cloud storage area - even students' papers and music that can be stored and retrieved whenever they want.

In the specialized areas of financial aid, enrollment, and admissions, the cloud has proven to be particularly beneficial. In the face of rising applicant pools, these areas need processes completed faster, better and cheaper to keep up with the competition, as well as meeting their own budgetary goals. The cloud helps higher education move up on the cost benefit curve because it's not dumping more work on an already beleaguered IT staff, it's rather simple to implement, and the benefits can be significant. Especially for smaller schools, the cloud can deliver a high-end functionality very quickly that these schools couldn't normally procure on their own without significant investments in hardware, integration, administration, and consulting.

Before jumping in with both feet, though, some basic questions must be answered. One of the primary concerns is how does a cloud vendor deliver an agile business solution to a higher education institution that traditionally has focused on other priorities.

Second, there is a litany of questions, mostly related to issues of security, reliability, confidentiality, and regulations at both the state and federal level. The issue of security cannot be overstated in a cloud computing scenario. In fact, since the institution's information is no longer running inside the four walls of the campus, the first concern any legitimate cloud vendor has to address is security. Most cloud vendors have addressed the security and intrusion issues at least at the level that most colleges would have addressed for themselves, if not more. In reality, security is less about the nuts and bolts of how to protect the data than the idea that administrators must determine who actually owns the data and who has access to it. All this information is being put on these machines out there "somewhere"; thus, the college administrator needs to know who is administering these machines and who has access to them.

Another concern before a college decides to adopt cloud technology: it's advisable to evaluate applications and infrastructure for vulnerabilities and ensure that security controls are in place and operating properly. Setting up an active monitoring program that uses services such as intrusion prevention, access and identity management, and security event log management to identify any security threats to the cloud implementation is a must.

There may also be significant concerns about the university's culture and how it responds to the adoption of new technologies. More to the point, it can be a struggle for college administrators to acclimate to the concept of "letting go" of their data and applications. There's a psychological impact to the recognition that the information is no longer inside the college's actual physical boundaries; it certainly changes the way CIOs look at things. Their concerns become, "How do I protect myself, and how do I get this information?" as opposed to "How many people do I need to do more backups?" Good cloud vendors will have comprehensive and proven answers to these questions.

Once these hurdles are cleared, there are baseline technology questions that must be considered. These questions depend on the technology inside the campus or the technology that's necessary to move to the cloud. In terms of the IT organization, you're potentially talking about major change and modifications to the operating environment they have been accustomed to and are comfortable in. This includes the infrastructure vendors they select, the maintenance agreements that they have in place, and technology questions from storage to networking to computing capacity. Also, on the IT side, it's critically important to consider integration: if these business applications are being moved off campus, how do they integrate back to campus?

From the business side, there is a big impact on the user community; how big depends on the equipment and systems already in place. There are campuses that are still using green screen terminals off of a mainframe to do their work. In moving to the cloud, these schools are changing from older PC-based platforms to more up-to-date ones capable of running browser sessions and multiple windows. The ROI in making these changes is significant, but there can be a great deal of legwork depending on the current environment.

While the benefits of cloud computing in a college environment can be substantial, there are pitfalls that must be avoided. The primary pitfall to be aware of begins with the actual choice of the cloud vendor. Because the field is relatively new, it's easy for small-scale, back-of-the-garage outfits to start up a cloud business and position themselves as a knowledgeable cloud vendor. Consequently, the question becomes, does the cloud vendor really understand your business and do they have the wherewithal, certification and demonstrated success in the educational environment to ensure that your information - as well as your business applications - are being managed properly?

The SaaS Analogy
The introduction of software as a service (SaaS) provided an analogous situation.

Organizations had been focusing the bulk of their attention on their data center, including its physical layout and equipment. But the emergence of SaaS required a different mindset. All of the vendor data centers would have raised floors, halon fire extinguishers, etc. But those requirements pale in comparison to how the vendor operates, how they protect data, and who has access to the servers. Those were the real critical questions that had to be asked and answered for the concept to take off - just as they are today in the cloud computing arena.

What about the legal process when the cloud is brought in? Lawyers are always involved in the procurement of any software or services, so they certainly have a role. But with cloud computing, it does shift the kinds of protection they might look for in the contract. Because the college is placing business-critical data in someone else's hands, the contractual obligations are different. There are questions about the viability of the system, how often it's updated, how long the data is stored, is the data deleted when the vendor says they're going to. In essence, when buying software on a campus, it's all about the license agreement; with a cloud vendor, the focus shifts to the service agreement and the protection of privacy, records, and information.

Switching to a cloud computing scenario can begin with "baby steps" in order to allow the school to become comfortable with the change. For example migrating more localized applications like Inquiry or CRM to the cloud allows campuses to achieve financial savings since the on-site system infrastructure - a costly and sometimes unwieldy element - is eliminated However, the big payoff is in the more comprehensive enrollment management areas where the value proposition for admissions and financial aid can include a major improvement in operational efficiency enabling a dramatic impact on incoming class demographics and a compelling ROI.

The benefits can be huge, and there are plenty of ways to "get your feet wet" in the cloud that can enable an environment of business agility and cost reduction, a combination not seen before in education.

More Stories By Bob Burke

Bob Burke is president of FolderWave, Inc. (www.folderwave.com), a cloud-based company offering products and services designed to significantly improve complex, high-volume time-dependent process and data management operations in many operational areas in higher education. He can be reached at [email protected]

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
Container frameworks, such as Docker, provide a variety of benefits, including density of deployment across infrastructure, convenience for application developers to push updates with low operational hand-holding, and a fairly well-defined deployment workflow that can be orchestrated. Container frameworks also enable a DevOps approach to application development by cleanly separating concerns between operations and development teams. But running multi-container, multi-server apps with containers ...
Software development, like manufacturing, is a craft that requires the application of creative approaches to solve problems given a wide range of constraints. However, while engineering design may be craftwork, the production of most designed objects relies on a standardized and automated manufacturing process. By contrast, much of moving an application from prototype to production and, indeed, maintaining the application through its lifecycle has often remained craftwork. In his session at Dev...
Software Development Solution category in The 2015 American Business Awards, and will ultimately be a Gold, Silver, or Bronze Stevie® Award winner in the program. More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration. "We are honored to be recognized as a leader in the software development industry by the Stevie Awards judges," said Steve Brodie, CEO of Electric Cloud. "We introduced ElectricFlow and our Deploy app...
SYS-CON Events announced today that DragonGlass, an enterprise search platform, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. After eleven years of designing and building custom applications, OpenCrowd has launched DragonGlass, a cloud-based platform that enables the development of search-based applications. These are a new breed of applications that utilize a search index as their backbone for data...
Converging digital disruptions is creating a major sea change - Cisco calls this the Internet of Everything (IoE). IoE is the network connection of People, Process, Data and Things, fueled by Cloud, Mobile, Social, Analytics and Security, and it represents a $19Trillion value-at-stake over the next 10 years. In her keynote at @ThingsExpo, Manjula Talreja, VP of Cisco Consulting Services, will discuss IoE and the enormous opportunities it provides to public and private firms alike. She will shar...
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists will address the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affec...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading in...
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, June 9-11, 2015, at the Javits Center in New York City. Learn what is going on, contribute to the discussions, and ensure that your enter...
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and asse...
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session a...
SYS-CON Events announced today that EnterpriseDB (EDB), the leading worldwide provider of enterprise-class Postgres products and database compatibility solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. EDB is the largest provider of Postgres software and services that provides enterprise-class performance and scalability and the open source freedom to divert budget from more costly traditiona...
Organizations today are confounded by an avalanche of data that needs to be processed and managed on a daily basis. Through relevant use cases and a thought-provoking dialogue on an organization’s ‘Data to Decisions’ journey, Andrew Clyne, Chief Data Officer at CenturyLink Cognilytics, will reveal in his session at Big Data Expo how your organization can monetize data as a strategic asset. State-of-the-art Big Data and Advanced Analytics capabilities provided as a managed service can enable da...
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
With worldwide spending on cloud services and infrastructure growing by 23% in 2015 to $118B, it is clear that cloud services are here to stay. Yet, the rate of cloud adoption varies by companies and markets around the world. With thousands of outages and hijacks across the Internet every day, one reason for hesitation is the faith in quality Internet performance. In his session at 16th Cloud Expo, Michael Kane, Senior Manager at Dyn, will explore how Internet performance affects your end-user...
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists will peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud en...
We are all here because we are sold on the transformative promise of The Cloud. But what good is all of this ephemeral, on-demand infrastructure if your usage doesn't actually improve the agility and speed of your business? How must Operations adapt in order to avoid stifling your Cloud initiative? In his session at DevOps Summit, Damon Edwards, co-founder and managing partner of the DTO Solutions, will highlight the successful organizational, process, and tooling patterns of high-performing c...
SYS-CON Events announced today that the "First Containers & Microservices Conference" will take place June 9-11, 2015, at the Javits Center in New York City. The “Second Containers & Microservices Conference” will take place November 3-5, 2015, at Santa Clara Convention Center, Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
There is no question that the cloud is where businesses want to host data. Until recently hypervisor virtualization was the most widely used method in cloud computing. Recently virtual containers have been gaining in popularity, and for good reason. In the debate between virtual machines and containers, the latter have been seen as the new kid on the block – and like other emerging technology have had some initial shortcomings. However, the container space has evolved drastically since coming on...
Data-intensive companies that strive to gain insights from data using Big Data analytics tools can gain tremendous competitive advantage by deploying data-centric storage. Organizations generate large volumes of data, the vast majority of which is unstructured. As the volume and velocity of this unstructured data increases, the costs, risks and usability challenges associated with managing the unstructured data (regardless of file type, size or device) increases simultaneously, including end-to-...