Click here to close now.

Welcome!

Cloud Expo Authors: Yeshim Deniz, Liz McMillan, Pat Romanski, Elizabeth White, Carmen Gonzalez

Related Topics: Cloud Expo, Java, XML, Microservices Journal, Virtualization, AJAX & REA

Cloud Expo: Blog Feed Post

The Problem with Consumer Cloud Services...

…is that they're consumer cloud services

…is that they're consumer cloud services.

While we're all focused heavily on the challenges of managing BYOD in the enterprise, we should not overlook or understate the impact of consumer-grade services within the enterprise. Just as employees bring their own devices to the table, so too do they bring a smattering of consumer-grade "cloud" services to the enterprise.

Such services are generally woefully inappropriate for enterprise use. They are focused on serving a single consumer, with authentication and authorization models that support that focus. There are no roles, generally no group membership, and there's certainly no oversight from some mediating authority other than the service provider.

This is problematic for enterprises as it eliminates the ability to manage access for large groups of people, to ensure authority to access based on employee role and status, and provides no means of integration with existing ID management systems.

Integrating consumer-oriented cloud services into enterprise workflows and systems is a Sisyphean task. Cloud-services replicating what has traditionally been considered enterprise-class services such as CRM and ERP are designed with the need to integrate. Consumer-oriented services are designed with the notion of integration – with other consumer-grade services, not enterprise systems. They lack even the most rudimentary enterprise-class concepts such as RBAC, group-based policy and managed access.

cloudidentitybrokerSaaS supporting what are traditionally enterprise-class concerns such as CRM and e-mail have begun to enable the integration with the enterprise necessary to overcome what is, according to survey conducted by CloudConnect and Everest Group, the number two inhibitor of cloud adoption amongst respondents.

The lack of integration points into consumer-grade services is problematic for both IT – and the service provider. For the enterprise, there is a need to integrate, to control the processes associated with, consumer-grade cloud services. As with many SaaS solutions, the ability to collaborate with data-center hosted services as a means to integrate with existing identity and access control services is paramount to assuaging the concerns that currently exist given the more lax approach to access and identity in consumer-grade services.

Integration capabilities – APIs – that enable enterprises to integrate even rudimentary control over access is a must for consumer-grade SaaS looking to find a path into the enterprise. Not only is it a path to monetization (enterprise organizations are a far more consistent source of revenue than are ads or income derived from the sale of personal data) but it also provides the opportunity to overcome the stigma associated with consumer-grade services that have already resulted in "bans" on such offerings within large organizations.

There are fundamentally three functions consumer-grade SaaS needs to offer to entice enterprise customers:

  1. Control over AAA

    Enterprises need the ability to control who accesses services and to correlate with authoritative sources of identity and role. That means the ability to coordinate a log-in process that primarily relies upon corporate IT systems to assert access rights and the capability of the cloud-service to accept that assertion as valid. APIs, SAML, and other identity management techniques are invaluable tools in enabling this integration. Alternatively, enterprise-grade management within the tools themselves can provide the level of control required by enterprises to ensure compliance with a variety of security and business-oriented requirements.

  2. Monitoring

    Organizations need visibility into what employees (or machines) may be storing "in the cloud" or what data is being exchanged with what system. This visibility is necessary for a variety of reasons with regulatory compliance most often cited.

  3. Mobile Device Management (MDM) and Security

    Because one of the most alluring aspects of consumer cloud services is nearly ubiquitous access from any device and any location, the ability to integrate #1 and #2 via MDM and mobile-friendly security policies is paramount to enabling (willing) enterprise-adoption of consumer cloud services.

While most of the "consumerization" of IT tends to focus on devices, "bring your own services" should also be a very real concern for IT. And if consumer cloud services providers think about it, they'll realize there's a very large market opportunity for them to support the needs of enterprise IT while maintaining their gratis offerings to consumers.

Read the original blog entry...

More Stories By Lori MacVittie

Lori MacVittie is responsible for education and evangelism of application services available across F5’s entire product suite. Her role includes authorship of technical materials and participation in a number of community-based forums and industry standards organizations, among other efforts. MacVittie has extensive programming experience as an application architect, as well as network and systems development and administration expertise. Prior to joining F5, MacVittie was an award-winning Senior Technology Editor at Network Computing Magazine, where she conducted product research and evaluation focused on integration with application and network architectures, and authored articles on a variety of topics aimed at IT professionals. Her most recent area of focus included SOA-related products and architectures. She holds a B.S. in Information and Computing Science from the University of Wisconsin at Green Bay, and an M.S. in Computer Science from Nova Southeastern University.

@CloudExpo Stories
Docker offers a new, lightweight approach to application portability. Applications are shipped using a common container format and managed with a high-level API. Their processes run within isolated namespaces that abstract the operating environment independently of the distribution, versions, network setup, and other details of this environment. This "containerization" has often been nicknamed "the new virtualization." But containers are more than lightweight virtual machines. Beyond their small...
Grow your business with enterprise wearable apps using SAP Platforms and Google Glass. SAP and Google just launched the SAP and Google Glass Challenge, an opportunity for you to innovate and develop the best Enterprise Wearable App using SAP Platforms and Google Glass and gain valuable market exposure. In his session at @ThingsExpo, Brian McPhail, Senior Director of Business Development, ISVs & Digital Commerce at SAP, outlined the timeline of the SAP Google Glass Challenge and the opportunity...
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo – to be held June 9-11, 2015, at the Javits Center in New York City, NY – is now accepting Hackathon proposals. Hackathon sponsorship benefits include general brand exposure and increasing engagement with the developer ecosystem. At Cloud Expo 2014 Silicon Valley, IBM held the Bluemix Developer Playground on November 5 and ElasticBox held the DevOps Hackathon on November 6. Both events took place on the expo fl...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps,...
The move in recent years to cloud computing services and architectures has added significant pace to the application development and deployment environment. When enterprise IT can spin up large computing instances in just minutes, developers can also design and deploy in small time frames that were unimaginable a few years ago. The consequent move toward lean, agile, and fast development leads to the need for the development and operations sides to work very closely together. Thus, DevOps become...
A new definition of Big Data & the practical applications of the defined components & associated technical architecture models This presentation introduces a new definition of Big Data, along with the practical applications of the defined components and associated technical architecture models. In his session at Big Data Expo, Tony Shan will start with looking into the concept of Big Data and tracing back the first definition by Doug Laney, and then he will dive deep into the description of 3V...
NuoDB just introduced the Swifts 2.1 Release. In this demo at 15th Cloud Expo, Seth Proctor, CTO of NuoDB, Inc., discussed why scaling databases in the cloud is challenging, why building your application on top of the infrastructure that is designed with this in mind makes a difference, and what you can do with NuoDB that simplifies your programming model, your operations model.
Hovhannes Avoyan, CEO of Monitis, Inc., a provider of on-demand systems management and monitoring software to 50,000 users spanning small businesses and Fortune 500 companies, has surpassed 1.5 million page views on the SYS-CON family of online magazines, which includes Cloud Computing Journal, DevOps Journal, Internet of Things Journal, and Big Data Journal. His home page at SYS-CON can be found at Montis.SYS-CON.com
As enterprises look to take advantage of the cloud, they need to understand the importance of safeguarding their confidential and sensitive data in cloud environments. Enterprises must protect their data from (i) system administrators who don't need to see the data in the clear and (ii) adversaries who become system administrators from stolen credentials. In short, enterprises must take control of their data: The best way to do this is by using advanced encryption, centralized key management and...
Leysin American School is an exclusive, private boarding school located in Leysin, Switzerland. Leysin selected an OpenStack-powered, private cloud as a service to manage multiple applications and provide development environments for students across the institution. Seeking to meet rigid data sovereignty and data integrity requirements while offering flexible, on-demand cloud resources to users, Leysin identified OpenStack as the clear choice to round out the school's cloud strategy. Additional...
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make sm...
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, will explain the best practices of continuous testing at high scale, which is r...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding bu...
What are the benefits of using an enterprise-grade orchestration platform? In their session at 15th Cloud Expo, Nate Gordon, Director of Technology at Appcore, and Kedar Poduri, Senior Director of Product Management at Citrix Systems, took a closer look at the architectural design factors needed to support diverse workloads and how to run these workloads efficiently as a service provider. They also discussed how to deploy private cloud environments in 15 minutes or less.
Move from reactive to proactive cloud management in a heterogeneous cloud infrastructure. In his session at 16th Cloud Expo, Manoj Khabe, Innovative Solution-Focused Transformation Leader at Vicom Computer Services, Inc., will show how to replace a help desk-centric approach with an ITIL-based service model and service-centric CMDB that’s tightly integrated with an event and incident management platform. Learn how to expand the scope of operations management to service management. He will al...
SYS-CON Events announced today Arista Networks will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Arista Networks was founded to deliver software-driven cloud networking solutions for large data center and computing environments. Arista’s award-winning 10/40/100GbE switches redefine scalability, robustness, and price-performance, with over 3,000 customers and more than three million cloud networking ports depl...
Hadoop as a Service (as offered by handful of niche vendors now) is a cloud computing solution that makes medium and large-scale data processing accessible, easy, fast and inexpensive. In his session at Big Data Expo, Kumar Ramamurthy, Vice President and Chief Technologist, EIM & Big Data, at Virtusa, will discuss how this is achieved by eliminating the operational challenges of running Hadoop, so one can focus on business growth. The fragmented Hadoop distribution world and various PaaS soluti...
The DevOps Institute (DOI) launched on Monday with the mission of serving as the premier source for aligning industry standard quality DevOps training and examination services for enterprise IT. The Institute is led by a Board of Regents who will oversee DOI’s offerings in an effort to codify and promote DevOps’ best practices and standards that enable enterprise IT to deliver more value faster to their customers. The initial Board of Regents includes Gene Kim, Lori MacVittie, Sanjeev Sharma, ...
In his session at DevOps Summit, Andrei Yurkevich, CTO at Altoros, provided an overview of all the benefits and opportunities, as well as drawbacks of deploying Cloud Foundry PaaS with Juju and compared it to BOSH. Discover the features that overlap, and understand what Juju Charm is, what it is not, where you use one or the other or where you use both BOSH and Juju Charms together. Andrei Yurkevich is Cloud Foundry protagonist and CTO at Altoros. Under his supervision, the Altoros engineering ...
MeriTalk, a public-private partnership focused on improving the outcomes of government IT, today announced the results of its new report, "The Agile Advantage: Can DevOps Move Cloud to the Fast Lane?" The study, underwritten by Accenture Federal Services, reveals that approximately two-thirds of Feds say DevOps will help agencies shift into the cloud fast lane - improving IT collaboration and migration speed. But help is needed, with 66 percent saying that their agency needs to move IT services ...