Welcome!

@CloudExpo Authors: Liz McMillan, Zakia Bouachraoui, Yeshim Deniz, Pat Romanski, Elizabeth White

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Open Source Cloud, Containers Expo Blog, Government Cloud

@CloudExpo: Blog Feed Post

Private Cloud 2.0 – BPaaS

BPaaS is the next layer up, where the software is then tailored for a specific workflow

Not yet included in the NIST taxonomy of Cloud Computing models is ‘BPaaS’ – Business Process as a Service.

Hopefully it soon will be, as although it is the lesser known and discussed of the Cloud categories, it’s the most powerful in it’s ability to directly impact short-term business transformation and perceivable business value to end-users.

BPaaS
Where IaaS provides virtual servers, PaaS the databases and other middleware and then SaaS for a category of software like CRM, as the name suggests BPaaS is the next layer up again, where the software is then tailored for a specific workflow and this is delivered as-a-Service.

As the diagram from QBOS describes, the key characteristics of BPaaS are:

  • Encapsulate and offer all or part of a business model
  • Add and mature industry practices into SaaS solutions layer
  • Add IP value directly without the costs of development
  • Implement changes to work/document flow dynamically

It’s said that the distinctions between the layers is the audiences they serve: IaaS is for infrastructure managers, PaaS for software developers and SaaS for non-technical business users.

However even then CRM isn’t a business process, it is one program of software that must be further tailored for various processes. Often what you’ll find is that there is another category of user, a power use who is non-technical but highly skilled with the application, who acts as the administrator and trainer of the end-users. SaaS is intended for them, with end-users ultimately being consumers of BPaaS.

BPaaS is the function of isolating these process customizations and delivering these as distinct as-a-Service offerings.

Private Cloud Application Platform

Two+ years ago I described the emergence of the platform that would enable this model, the ‘PCAP’ – Private Cloud Application Platform.

The key idea is that within a Private Cloud context the main enterprise apps like Sharepoint and Lync could be configured to deliver BPaaS, with an example of this effect being the Province of Ontario and their use of Sharepoint FAST this way.

There are now tools emerging to help developers create their own versions of this approach.  TechCello offers what they call a ‘CMAP’ – Cloud Multi-Tenant Application Platform

In their white paper Tenant Sub Tenant Hierarchy and Tenant Aware Applications, they describe how you can achieve multi-tenancy at the IaaS layer (virtualization) and you can achieve it at the SaaS layer (multiple tenants via one database), and then furthermore you can achieve multi-tenancy at the application layer as well. This is where BPaaS is achieved.

With Gartner predicting that BPaaS will grow from $84.1B in 2012 to $144.7B in 2016, and this direct and powerful match to users business requirements, this is a key way for Cloud Providers to expand into vertical sectors.

Described in this article, and this one, experts from organizations like Tata, Infosys, IBM and Dell Perot, key sectors like Healthcare and financial services will seek out entire vertical end-to-end solutions from Cloud providers. They’ll want to transform expensive paper-based and legacy application systems and ideally access the solution in a telco-like utility manner.

Telcos and web hosting providers will be able to service this market through adopting Cloud BPM platforms: Business Process Management software that leverages Cloud technologies.

The types of functions these apps will offer will include:

  • Conversion of paper-based workflow forms
  • Imaging and document management
  • E-Payment, check processing and funds transfer facilities
  • Legacy application data integration
  • Multimedia
  • Email and Sharepoint file archiving

Read the original blog entry...

More Stories By Cloud Best Practices Network

The Cloud Best Practices Network is an expert community of leading Cloud pioneers. Follow our best practice blogs at http://CloudBestPractices.net

CloudEXPO Stories
The challenges of aggregating data from consumer-oriented devices, such as wearable technologies and smart thermostats, are fairly well-understood. However, there are a new set of challenges for IoT devices that generate megabytes or gigabytes of data per second. Certainly, the infrastructure will have to change, as those volumes of data will likely overwhelm the available bandwidth for aggregating the data into a central repository. Ochandarena discusses a whole new way to think about your next-gen applications and how to address the challenges of building applications that harness all data types and sources.
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed by some of the world's largest financial institutions. The company develops and applies innovative machine-learning technologies to big data to predict financial, economic, and world events. The team is a group of passionate technologists, mathematicians, data scientists and programmers in Silicon Valley with over 100 patents to their names. Big Data Federation was incorporated in 2015 and is ...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like "How is my application doing" but no idea how to get a proper answer.
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by researching target group and involving users in the designing process.
CloudEXPO New York 2018, colocated with DevOpsSUMMIT and DXWorldEXPO New York 2018 will be held November 12-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI and Machine Learning to one location.