|By Bart Copeland||
|October 1, 2012 08:00 AM EDT||
It used to be so easy. The company needed more IT infrastructure, so you bought more components, built more technology, and scrambled to keep it all well oiled. Then along came the cloud and the world shifted under your feet - or perhaps more accurately, over your head. Suddenly they wanted you out of the server room and (instead) in the boardroom, assessing the services of cloud computing vendors and discussing the cost benefits of the new technology. And then it's all "strategy this, planning that." But you keep thinking to yourself: What was wrong with the old stuff? And do things really have to change?
If "Internal Trembling" is all that comes to mind at the mention of "IT" nowadays, you're not alone. For the past few years, CIOs have developed an inferiority complex, questioning the very skills that got them where they are now and assessing how they can be useful moving forward. In the worst cases, cloud computing has made flying blind at work a reality, and that can shatter CIOs' confidence. Server rooms, with their friendly racks of IT infrastructure were once so warm, cozy, and inviting. Now everything's cloudy. Adding cloud computing - with its associated outsourcing management responsibility - to the mix when your roster already includes responsibility for managing legacy systems, maintaining uptime, delivering customer service, securing data, ensuring compliance, making mission-critical decisions, and sometimes even getting coffee for the CEO, can be overwhelming.
CIOs can't afford to tremble in the face of cloud offerings. Hesitation and downright avoidance of the cloud can stifle innovation, slow productivity, and prevent businesses from finding ways to significantly reduce costs and improve operational efficiencies.
The fact is, CIOs who are willing to embrace cloud offerings see the payoffs. Consider Ben Guanzon. As CIO at Vancouver Community College in British Columbia, he implemented Software as a Service (SaaS) and Infrastructure as a Service (IaaS) solutions, and saved the college considerable IT costs.
"The internal computing environment was not in a very good state," recalls Guanzon. "We had over 100,000 student email accounts running internally. So I implemented a cloud-based email platform for staff and students." The business case was easy to make from a cost standpoint (the system cost five times more to host internally), but Guanzon had to address a host of concerns around security. "It required a lot of communication around privacy, the USA Patriot Act, and what it all meant. But as a CIO, you have to become an enabler. You have to think about how best to deliver the applications a business requires. It's a very strategic role."
Out with the Old CIO
The CIO of days gone by was hands-on with hardware technology. He or she determined the necessary infrastructure, acquired the tech components, and built the IT architecture. For years the focus has been on avoiding ballooning technology costs and operating within the constraints of aging systems. But being stuck in the server room also meant marginalization in the C-suite.
Today's CIOs don't get the respect they deserve and the accordant responsibility that comes with it. Charged with being more strategic, their focus has moved away from building everything in-house, and toward selecting vendors who offer IT components as a service, integrating new solutions with old legacy systems, and overseeing governance around compliance issues. CIOs now play the role of connectors - bridging the new world with the old, connecting the cloud with the server room.
It's a role that needs to be carried out with confidence, but that's not always how CIOs feel. In fact, many find themselves in a sink-or-swim situation: defending the status quo and protecting legacy systems is a metaphorical life raft. What they really need to do is pick up the oar and paddle over to the executive marina.
Taking a Seat in the C-Suite: How to Strengthen CIO Relevance in a New World
Change is happening at lightning speed, and CIOs have an opportunity to be innovative by finding new solutions to IT problems - solutions that are now usually cloud-based.
This means getting involved in strategic sourcing, managing people instead of machines, and talking financials and risk assessments instead of computer components. In other words, no more cowering in server rooms. Here's your chance to sit at the grown-up table.
For Guanzon, it was an opportunity that led to a bigger role, but it required the confidence to step out of his comfort zone and spearhead something new. "I know a lot of peers and colleagues who have not transformed to deal with the way things are today," he notes.
Being proactive means looking at cloud offerings ranging from Platform as a Service (PaaS), to Infrastructure as a Service (IaaS), and to Software as a Service (SaaS). It must also include consideration of security, data management and privacy, as well as long-term technology implications and planning. For some companies, the solution might be a private cloud; for others, public is the way to go. Still others might opt for a hybrid model. The key is to find a solution that makes sense for your company, instead of jumping on the bandwagon. Guanzon's advice is to start from a user's perspective. "You need to understand what a user is experiencing. Without that link, you're just putting boxes out there."
Once a solution is chosen, CIOs need to be able to identify credible, qualified providers, execute a thorough sourcing process, and select vendors that are compatible from both a tech and business standpoint.
It's high stakes for today's CIOs, but cloud offerings can no longer be ignored. Overcoming the inferiority complex and letting go of old technology means shedding the limitations of existing infrastructure and building something bigger, better, and downright brag-worthy. Because the possibilities of the cloud open your business up to infinite potential, and it's nothing but blue skies with a forecast like that.
Concludes Guanzon, "Hardware is no longer the focus. You can keep on building, but if it doesn't match what people need, it won't be successful."
SYS-CON Events announced today that Dyn, the worldwide leader in Internet Performance, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Dyn is a cloud-based Internet Performance company. Dyn helps companies monitor, control, and optimize online infrastructure for an exceptional end-user experience. Through a world-class network and unrivaled, objective intelligence into Internet conditions, Dyn ensures...
Apr. 26, 2015 07:00 AM EDT Reads: 2,552
SYS-CON Events announced today that Open Data Centers (ODC), a carrier-neutral colocation provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Open Data Centers is a carrier-neutral data center operator in New Jersey and New York City offering alternative connectivity options for carriers, service providers and enterprise customers.
Apr. 26, 2015 06:45 AM EDT Reads: 2,902
The WebRTC Summit 2015 New York, to be held June 9-11, 2015, at the Javits Center in New York, NY, announces that its Call for Papers is open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 16th International Cloud Expo, @ThingsExpo, Big Data Expo, and DevOps Summit.
Apr. 26, 2015 06:45 AM EDT Reads: 2,468
SYS-CON Events announced today that Vitria Technology, Inc. will exhibit at SYS-CON’s @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Vitria will showcase the company’s new IoT Analytics Platform through live demonstrations at booth #330. Vitria’s IoT Analytics Platform, fully integrated and powered by an operational intelligence engine, enables customers to rapidly build and operationalize advanced analytics to deliver timely business outcomes ...
Apr. 26, 2015 06:00 AM EDT Reads: 2,660
SYS-CON Events announced today that Alert Logic, the leading provider of Security-as-a-Service solutions for the cloud, has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo® and DevOps Summit 2015 New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo® and DevOps Summit 2015 Silicon Valley, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
Apr. 26, 2015 05:45 AM EDT Reads: 2,070
SYS-CON Events announced today the DevOps Foundation Certification Course, being held June ?, 2015, in conjunction with DevOps Summit and 16th Cloud Expo at the Javits Center in New York City, NY. This sixteen (16) hour course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows will res...
Apr. 26, 2015 05:30 AM EDT Reads: 2,537
SYS-CON Events announced today that Plutora, Inc., the leading global provider of enterprise release management and test environment management SaaS solutions, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Headquartered in Mountain View, California, Plutora provides enterprise release management and test environment SaaS solutions to clients in North America, Europe and Asia Pacific. Leading companies ...
Apr. 26, 2015 05:30 AM EDT Reads: 1,923
SYS-CON Events announced today that Akana, formerly SOA Software, has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Akana’s comprehensive suite of API Management, API Security, Integrated SOA Governance, and Cloud Integration solutions helps businesses accelerate digital transformation by securely extending their reach across multiple channels – mobile, cloud and Internet of Thi...
Apr. 26, 2015 05:00 AM EDT Reads: 2,050
BroadSoft on Tuesday announced that it is a recipient of the 2014 Frost & Sullivan Market Leadership Award in the Hosted/Cloud Internet Protocol (IP) Telephony market for Latin America. According to Frost & Sullivan market research, the Latin America (LATAM) hosted/cloud Internet Protocol (IP) telephony market, including integrated unified communications and collaboration (UC&C) applications, is currently experiencing a rapid growth trajectory and is expected to exhibit a tenfold rise in annual...
Apr. 26, 2015 05:00 AM EDT Reads: 2,405
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular In...
Apr. 26, 2015 04:45 AM EDT Reads: 2,068
SYS-CON Events announced today that SafeLogic has been named “Bag Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. SafeLogic provides security products for applications in mobile and server/appliance environments. SafeLogic’s flagship product CryptoComply is a FIPS 140-2 validated cryptographic engine designed to secure data on servers, workstations, appliances, mobile devices, and in the Cloud....
Apr. 26, 2015 04:30 AM EDT Reads: 2,125
SYS-CON Events announced today that FierceDevOps will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. FierceDevOps keeps software developers and IT operations personnel updated on the latest news and trends around the rapidly evolving role of the traditional IT worker.
Apr. 26, 2015 04:15 AM EDT Reads: 2,139
SOASTA, the leader in performance analytics, today reported record growth of the CloudTest community, exceeding 30,000 registered users of the CloudTest platform in Q1 2015. SOASTA also announced widespread adoption of its Web and mobile testing solutions, with more than 1,600 customers completing more than 285,000 tests using CloudTest during the quarter. This rapid growth shows that DevOps-driven digital businesses are embracing a more continuous approach to testing, and CloudTest is meeting t...
Apr. 26, 2015 04:00 AM EDT Reads: 1,578
SYS-CON Events announced today that StorPool Storage will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. StorPool is distributed storage software that allows service providers, enterprises and other cloud builders to run data storage on standard x86 servers, instead of using expensive and inefficient storage arrays (SAN).
Apr. 26, 2015 04:00 AM EDT Reads: 2,249
SYS-CON Events announced today that QTS Realty Trust, one of the nation’s largest and fastest-growing providers of data center facilities and cloud services and a leader in security and compliance, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. QTS Realty Trust, Inc. (NYSE: QTS) is a leading national provider of data center solutions and fully managed services, and a leader in security and compliance...
Apr. 26, 2015 03:45 AM EDT Reads: 1,944
Apr. 26, 2015 03:45 AM EDT Reads: 1,390
GENBAND has announced that SageNet is leveraging the Nuvia platform to deliver Unified Communications as a Service (UCaaS) to its large base of retail and enterprise customers. Nuvia’s cloud-based solution provides SageNet’s customers with a full suite of business communications and collaboration tools. Two large national SageNet retail customers have recently signed up to deploy the Nuvia platform and the company will continue to sell the service to new and existing customers. Nuvia’s capabili...
Apr. 26, 2015 03:30 AM EDT Reads: 1,923
Today, IT is not just a cost center. IT is an enabler and driver of business. With the emergence of the hybrid cloud paradigm, IT now has increasingly more capabilities to create new strategic opportunities for a business. Hybrid cloud allows an organization to utilize multi-tenant public clouds, dedicated private clouds, bare metal hosting, and the associated support and services for the right use cases through an on-demand, XaaS model. This model of IT creates tremendous opportunities for busi...
Apr. 26, 2015 03:30 AM EDT Reads: 4,035
SYS-CON Events announced today that IndependenceIT, a leading software provider of simplified IT management solutions for workspaces, applications and desktops-as-a-service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IndependenceIT's Cloud Workspace® Suite combines application, end-user and infrastructure management into a seamless, easy-to-manage platform, with a unified management interface an...
Apr. 26, 2015 03:15 AM EDT Reads: 2,879
SYS-CON Events announced today that that Innodisk, the service-driven provider of industrial embedded flash and DRAM storage products and technologies, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies. With satisfied customers across the embedded, aerospace and defense, cloud storage markets an...
Apr. 26, 2015 03:00 AM EDT Reads: 2,945