Welcome!

@CloudExpo Authors: Steven Lamb, Elizabeth White, Pat Romanski, Liz McMillan, AppDynamics Blog

Blog Feed Post

Debriefing Software unveils new tools for hosting companies to increase backup and storage efficiency

Storage Resource Management (SRM) made easy: Remote Backup Center increases backup and storage efficiency while saving valuable time and budget

October 29, 2012 - Viby J, Denmark - Debriefing Software today unveiled the Remote Backup Center, a special edition of Wizards Storage Portal for IBM Tivoli Storage Manager (TSM) designed to help hosting companies automate many aspects of managing customers' data backup and storage. With comprehensive Storage Resource Management (SRM) surveillance and analytical tools, the Remote Backup Center enables hosting companies to improve customers' backup and storage efficiency and makes it much easier to track and accurately bill customers for the use of backup space.

An add-on to the award-winning Wizards Storage Portal for IBM Tivoli Storage Manager, the Remote Backup Center is already in use at Time Network Management, a leading provider of IT services to a wide range of Swedish customers in different industries, many with locations around the world.

When Time Network Management was looking for an SRM tool to improve data hosting services, they were impressed with Debriefing Software's Wizards Storage Portal and the Remote Backup Center plug-in for IBM TSM.

"Being able to provide real-time, 24/7 surveillance of our customers' systems means that we can ensure backup continuity wherever our customers are situated," said Mr Lennart Andersson, CEO of Time Network Management. "The Remote Backup Center's automation features for analysing customer traffic and backup while automating invoicing, in particular, free our resources to focus on providing more valuable services. Debriefing Software is very tuned into supporting our goals to grow our data hosting services."

Because the Remote Backup Center fulfils Time Network Management's requirements, it is not necessary for the company to develop its own software and keep updating it with each new IBM release.

With the time and budget saved using the Remote Backup Center, Time Network Management plans to build managed services for customers who own their own backup solutions, but need Debriefing Software's cloud-based SRM tool combined with TNM's knowledge and expertise to monitor and analyse their backup installations.

Paul Stroem, Global Sales Director, Debriefing Software, said, "Hosting providers are now experiencing 'the perfect storm' of data growth, increasing customer demands, and increasing need for storage space. This should be an extremely profitable time, but data centres have many challenges in gaining market share profitably under fierce competition, with cheap storage and limited IT budgets putting pressure on prices. That's where Wizards Storage Portal comes in."

Hosting providers can use Wizards Storage Portal and the Remote Backup Center plug-in for TSM to manage their customers' backup and storage solutions more effectively and invoice them more easily and accurately, hence saving IT time and budget and giving themselves every opportunity to increase revenue and margins.

The Remote Backup Center allows a data centre to create a contract with end users, set the price per gigabyte, and then track and invoice customers for the amount of storage used. The data centre can then track the occupancy and other performance information and set alerts when performance thresholds are breached or problems arise.

The Remote Backup Center also provides the customer with access to the Wizards Storage Portal via a web browser or by using the WSP Mobile app on an iPhone or iPad. This gives customers direct access to both a high-level overview and live information of their backup status and performance.

Jesper Matthiesen, CTO of Debriefing Software, said, "The Remote Backup Center plug-in for Wizards Storage Portal was specifically developed for hosting companies, which often use IBM Tivoli Storage Manager to automate data backup and restore functions for multiple small and mid-sized customers. Wizards Storage Portal's Remote Backup Center plug-in for TSM is an excellent solution for making storage resource management on IBM TSM even easier and more cost-effective by removing the burden of reporting and monitoring system health, capacity and usage.

Large enterprise organisations can also benefit from the Remote Backup Center plug-in by providing SRM and backup reporting to their respective application owners, as they often share similar challenges as outsourcing and hosting companies.

Other features of the Remote Backup Center that are particularly relevant for hosting companies include:

Activity Log Browser - quickly identify specific system activity and error information amongst thousands of log files or locate the nodes generating the most errors. See the Activity log browser being used in this video here [http://www.debriefingsoftware.com/Blog-from-our-CTO.aspx?ID=716&PID=1801&Action=1&NewsId=156].

Active Alerts - set policies that send an alert automatically by SMS or email 24/7 if performance levels are breached, or scheduled events fail so that issues can be dealt with immediately.

Occupancy History - draws a historic occupancy graph for whatever domain, file space-type, storage pool or timeframe is specified to ensure the system is either being optimized or not heading to capacity issues

Node Occupancy will list the highest occupancy growth with specific data

Scheduled daily reports - save valuable time by scheduling relevant reports to be sent directly to an email box at the intervals specified so they can be reviewed without having to log on to the Wizards Storage Portal

TSM Client Events - see which scheduled events have not been completed and launch an investigation immediately

Wizards Storage Portal is a recent Red Herring award winner, a finalist in the UK IT Industry Awards 2012, and a proven success that currently analyses more than 45,000 servers worldwide.

[ends]

Notes to editors:

An article on the features and benefits of Wizards Storage Portal for data centres is available at http://www.debriefingsoftware.com/WSP-for-Data-Centres.aspx?ID=1301.

Additional media resources including logos, photography and video: visit http://www.debriefingsoftware.com/Press-area.aspx?ID=1255

Representatives from Debriefing Software will be attending Powering the Cloud (aka SNW Europe) in Frankfurt, Germany, October 30-31. For more information or to arrange a meeting, please contact the appropriate media contact below.

Follow Debriefing Software on Twitter: @debriefingsoft

Visit Debriefing Software's LinkedIn page: http://www.linkedin.com/company/debriefing-software

About Debriefing Software
Debriefing Software A/S, part of the Portalized group, is a private company formed in 2003 and headquartered in Viby J, Denmark. An active member of the Storage Networking Industry Association (SNIA), Debriefing Software is a worldwide leader in cloud-based Software as a Service (SaaS) solutions for IBM TSM, Storwize and SVC with its innovative Wizards Storage Portal. The Debriefing Software Wizards Storage Portal currently analyses and monitors more than 45 thousand servers worldwide.

About TNM
TNM (Time Network Management) was founded in 1999 and focuses on offering services, backup, security, operations & support and IT management with experienced and certified personnel to a wide range of Swedish customers in different industries, many with locations around the world. For more details, visit the web site at http://www.tnm.se/.

Media Contact
Olivia Shannon
Omarketing
+44 208 255 5225
[email protected]
www.twitter.com/Olivia_at_O

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
“Being the one true cloud-agnostic and storage-agnostic software solution, more and more customers are coming to Commvault and saying ' What do you recommend? What's your best practice for implementing cloud?” explained Randy De Meno, Chief Technologist at Commvault, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Let’s face it, embracing new storage technologies, capabilities and upgrading to new hardware often adds complexity and increases costs. In his session at 18th Cloud Expo, Seth Oxenhorn, Vice President of Business Development & Alliances at FalconStor, discussed how a truly heterogeneous software-defined storage approach can add value to legacy platforms and heterogeneous environments. The result reduces complexity, significantly lowers cost, and provides IT organizations with improved efficienc...
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
Continuous testing helps bridge the gap between developing quickly and maintaining high quality products. But to implement continuous testing, CTOs must take a strategic approach to building a testing infrastructure and toolset that empowers their team to move fast. Download our guide to laying the groundwork for a scalable continuous testing strategy.
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
CenturyLink has announced that application server solutions from GENBAND are now available as part of CenturyLink’s Networx contracts. The General Services Administration (GSA)’s Networx program includes the largest telecommunications contract vehicles ever awarded by the federal government. CenturyLink recently secured an extension through spring 2020 of its offerings available to federal government agencies via GSA’s Networx Universal and Enterprise contracts. GENBAND’s EXPERiUS™ Application...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., and Logan Best, Infrastructure & Network Engineer at Webair, focused on real world deployments of DDoS mitigation strategies in every layer of the network. He gave an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He also outlined what we have found in our experience managing and running thousands of Linux and Unix ...
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
We all know the latest numbers: Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from last year, and will reach 20.8 billion by 2020. We're rapidly approaching a data production of 40 zettabytes a day – more than we can every physically store, and exabytes and yottabytes are just around the corner. For many that’s a good sign, as data has been proven to equal money – IF it’s ingested, integrated, and analyzed fast enough. Without real-ti...
"We view the cloud not really as a specific technology but as a way of doing business and that way of doing business is transforming the way software, infrastructure and services are being delivered to business," explained Matthew Rosen, CEO and Director at Fusion, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"Software-defined storage is a big problem in this industry because so many people have different definitions as they see fit to use it," stated Peter McCallum, VP of Datacenter Solutions at FalconStor Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
With 15% of enterprises adopting a hybrid IT strategy, you need to set a plan to integrate hybrid cloud throughout your infrastructure. In his session at 18th Cloud Expo, Steven Dreher, Director of Solutions Architecture at Green House Data, discussed how to plan for shifting resource requirements, overcome challenges, and implement hybrid IT alongside your existing data center assets. Highlights included anticipating workload, cost and resource calculations, integrating services on both sides...
"We are a well-established player in the application life cycle management market and we also have a very strong version control product," stated Flint Brenton, CEO of CollabNet,, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"We provide DevOps solutions. We also partner with some key players in the DevOps space and we use the technology that we partner with to engineer custom solutions for different organizations," stated Himanshu Chhetri, CTO of Addteq, in this SYS-CON.tv interview at DevOps at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
In his session at @DevOpsSummit at 19th Cloud Expo, Yoseph Reuveni, Director of Software Engineering at Jet.com, will discuss Jet.com's journey into containerizing Microsoft-based technologies like C# and F# into Docker. He will talk about lessons learned and challenges faced, the Mono framework tryout and how they deployed everything into Azure cloud. Yoseph Reuveni is a technology leader with unique experience developing and running high throughput (over 1M tps) distributed systems with extre...
Actian Corporation has announced the latest version of the Actian Vector in Hadoop (VectorH) database, generally available at the end of July. VectorH is based on the same query engine that powers Actian Vector, which recently doubled the TPC-H benchmark record for non-clustered systems at the 3000GB scale factor (see tpc.org/3323). The ability to easily ingest information from different data sources and rapidly develop queries to make better business decisions is becoming increasingly importan...