Welcome!

@CloudExpo Authors: Liz McMillan, Pat Romanski, Elizabeth White, David Paquette, Srinivasan Sundara Rajan

Blog Feed Post

Applying MaaS to DaaS (Database as a Service) Contract. An introduction to the Practice

The Cloud offers a great opportunity to manage highly available and scalable databases by decreasing cost, time and risks. We have introduced how [4] the DaaS life cycle helps in applying best practices when migrating to the Cloud or administrating day-by-day Cloud activities. Taking into consideration the risks associated with Cloud contracts, we introduce a set of best practices that assist organizations in defining the best possible DaaS agreement. Best practices help define regulation controls that determine when and how applications can be deployed in the Cloud. This means that Cloud computing platforms are made up of different components from a variety of vendors but also of a variety of legal jurisdictions (countries, politics, risk management and compliance).

MaaS applied to drawing up the DaaS contract (and to control the Services)

Applying the MaaS can help manage data storage by using location constraints to check where your data is deployed and how it is implemented. Such constraints need to be clearly defined in the contract; persistence and dependencies have to be those classified (and regularly updated) in the data model in order to standardize the platform technologies that underpin the service provided. The main obligations that must be stipulated in the DaaS contract are the following:

1. Integrity defined at the model level has to be maintained through the service. The monitoring executed by data model, for example, has to match what is defined into the initial data structure and classified in the same way;

2. Country location has to be defined in the model partition and regularly monitored and compared. Any mismatch is an infringement of the agreement and must be reconciled with the terms outlined in the SLA;

3. Include and specify international regulations that the both Provider and the Vendor are responsible for during the service life cycle. In detail, highlight directives containing data breach rules. Provider and Vendors are protected although any violation is a service penalty and the data owner must notify both Provider and Vendor in case of a breach;

4. Specify location properties and not only in terms of country. The site locating machines, racks and so on has to be the appropriate one (weight per square meter, fire safety, anti-flood, employee privileges and security service personnel);

5. Identify trust boundaries throughout the IT architecture. Data models and partitions are the right way to define trust boundaries and stewardship to prevent unauthorized access and sharing;

6. Include the method to encrypt data transmitted across the network. If different encryption is used by the provider/ vendor, specify what and when it is to be used. The contract has to include how encryption is run on multi-tenant storage. List the rules concerning keys adoption;

7. Once data has to be deleted, specify that data retention and deletion are the responsibility of the Provider. Looking at data model mapping, data has to be destroyed in all locations defined and monitored. The Provider has to specify if data, for any reason, has been copied in different media and then shredded. The contract must include a provision for the customer to request an audit in order to certify that data has been deleted. This is strategic because satisfyes 2 important clauses:

7.1) Service Closure: the provider should not be able to terminate the service at his convenience. Merges, acquisition and other unpredictable events cannot stop the service (clause of irrevocable guarentee of continous service). In case the service has to be shutdown, the provider has the obligation to retain the data (and services) for an accepatable period of time and to migrate them to the new provider without costs. Of course, data retention and unrecoverable deletion after the migration are the responsability of the provider;

7.2) Right to Closure: in case the contract’s clauses are non respected (value proposition violated, extra charged upgrades, infrastructure maintenance without appropriate assistance, services have not be rendered adeguately, location security out of order …) you should close the contract without penalties. Again, the provider has the obligation to retain the data (and services) for an accepatable period of time and then to migrate them to the new provider.

8. Models are key to ensuring that logical data segregation and control are effective after backup and recovery, test and compare are completed. Include in the contract that a data model should be used to define the data architecture through the data life cycle. MaaS maintain the right to audit, to test all the clauses have been agreed: the data models keep in.

Although the best practices introduced above are helpful guidelines in defining DaaS contracts, negotiating the contractual clauses of your Cloud agreement is the first constraint. Ensure that all standard functionality are guaranteed and enforce special measures should be taken into consideration to secure data and service both in transit from/to the Provider and during the storage:

1)    Enforce and ensure security compliance through ISO 27001/27002 directions. Schedule vulnerability assessments and regular real-time visibility into data applications. MaaS can define “on-premise” the multitenancy in the provider’s infrastructure and applications. Models map the service requirements at a given infrastructure: then, compliance officers have to periodically verify requirements assessment and outcomes through the infrastructure.

2)    Apply SSL, IPSec constraints to secure data movement into the data center. Perimeter protection is essential to prevent denial-of-service threats;

3)    Consider and include VLAN, VPN rules to secure data movement from/to the data center;

4)    Include full disclosure. Provider’s employees and data administrators have to be certified by regulatory and compliance obligations. ISO 27001/27002 have to be provider’s standards (extended to their employees) in regard to privacy and data residency. Always include in the contract, who is responsible for establishing the compliance policy.

Conclusion

MaaS is the “compass” to define on-premise the DaaS (Database as a Service) properties such as security range, DB partitioning and scaling, multi-tenancy, geo-location and all requested assets might be defined “early”. Still, models increases the efficiency of defining, updating and sharing data models and database designs. In other words, models provide continuity with the databases’ structure to extend to the Cloud preconfigured levels of security, compliance and what has been registered inside the data models.

References
[1] N. Piscopo - ERwin® in the Cloud: How Data Modeling Supports Database as a Service (DaaS) Implementations
[2] N. Piscopo - CA ERwin® Data Modeler’s Role in the Relational Cloud
[3] D. Burbank, S. Hoberman - Data Modeling Made Simple with CA ERwin® Data Modeler r8
[4] N. Piscopo – Best Practices for Moving to the Cloud using Data Models in the DaaS Life Cycle
[5] N. Piscopo – Using CA ERwin® Data Modeler and Microsoft SQL Azure to Move Data to the Cloud within the DaaS Life Cycle
[6] R. Livingstone – Four Barriers to Cloud Due Diligence;
[7] N. Piscopo – MaaS (Model as a Service) is the emerging solution to design, map, integrate and publish Open Data http://cloudbestpractices.net/2012/10/21/maas/
[8] N. Piscopo – MaaS Workshop, Awareness, Courses Syllabus;
[9] N. Piscopo – DaaS Workshop, Awareness, Courses Syllabus;
[10] N. Piscopo – DaaS Contract templates: main constraints and examples, in press.


Read the original blog entry...

More Stories By Cloud Best Practices Network

The Cloud Best Practices Network is an expert community of leading Cloud pioneers. Follow our best practice blogs at http://CloudBestPractices.net

@CloudExpo Stories
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
SYS-CON Events announced today that Secure Channels will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The bedrock of Secure Channels Technology is a uniquely modified and enhanced process based on superencipherment. Superencipherment is the process of encrypting an already encrypted message one or more times, either using the same or a different algorithm.
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Most of us already know that adopting new cloud applications can boost a business’s productivity by enabling organizations to be more agile and ready to change course in our fast-moving and connected digital world. But the rapid adoption of cloud apps and services also brings with it profound security threats, including visibility and control challenges that aren’t present in traditional on-premises environments. At the same time, the cloud – because of its interconnected, flexible and adaptable...
Technology vendors and analysts are eager to paint a rosy picture of how wonderful IoT is and why your deployment will be great with the use of their products and services. While it is easy to showcase successful IoT solutions, identifying IoT systems that missed the mark or failed can often provide more in the way of key lessons learned. In his session at @ThingsExpo, Peter Vanderminden, Principal Industry Analyst for IoT & Digital Supply Chain to Flatiron Strategies, will focus on how IoT de...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
While DevOps promises a better and tighter integration among an organization’s development and operation teams and transforms an application life cycle into a continual deployment, Chef and Azure together provides a speedy, cost-effective and highly scalable vehicle for realizing the business values of this transformation. In his session at @DevOpsSummit at 19th Cloud Expo, Yung Chou, a Technology Evangelist at Microsoft, will present a unique opportunity to witness how Chef and Azure work tog...