Welcome!

@CloudExpo Authors: Pat Romanski, Liz McMillan, Yeshim Deniz, Elizabeth White, Zakia Bouachraoui

News Feed Item

IAOP Releases Annual Outsourcing Trends to Watch in 2013

Global Economic, Political and Social Forces Will Impact Outsourcing in the Coming Year

POUGHKEEPSIE, NY -- (Marketwire) -- 11/05/12 -- The New Year and its uncertain climate will lead to more caution in outsourcing but also potentially closer and more creative relationships and opportunities, according to the sixth annual trend predictions released today by the International Association of Outsourcing Professionals® (IAOP®).

"While we have seen the global economy and U.S. presidential elections impact global sourcing decisions in 2012, we are optimistic about the continued growth in the industry in the coming year and see strong opportunities in different regions of the world," said Debi Hamill, CEO of IAOP.

According to predictions gathered by IAOP's PULSE team from industry thought leaders, here is how outsourcing is expected to play out around the world: Nearshore forecast is poised for explosion; Offshore forecast has a weaker outlook; Onshore forecast is a positive vision while Emerging Nations will see a local market growth.

IAOP predicts there will also be many bright spots, which include: impact sourcing and corporate social responsibility (CSR), professional certifications, nearshore and onshore destinations, technology solutions, and services that control risk and protect data.

Here's what in the forecast:

Top 10 Outsourcing Trends for 2013

Handling Risk - Government regulations will continue to be enforced and companies will need to adapt and find better, more efficient ways to handle compliance, legal and financial risk.

Governance Grows - Governance will be more important than ever to predict against risks. Expect to see many more different sourcing arrangements than in the past.

Real Deal Partnerships - Buyers and sellers will move beyond talking about partnering and actually achieve it.

Social Responsibility & Impacts - Corporate social responsibility -- including fair wages and labor practices, environmental impact, local community support and sustainability -- will move to the forefront of engagements between providers and customers.

Professional Certification and Talent - Having employees with the right credentials, expertise and talents will continue to be important in the coming year.

Data Security - Security of data as well as availability of systems and networks will remain a major issue for customers and providers.

Technology - Trends in technology, including managing data, social media and cloud computing, will drive outsourcing growth in various segments.

Alternative Energy - Driven by rising costs and service interruptions, providers with large data and telecommunications centers may look to other energy sources, such as solar or wind.

"Rising utility costs, interruption of service due to natural or man-made events as well as environmental impact of accessing natural resources will drive outsourcing providers to consider alternate sources for their energy consumption," predicts Jag Dalal, COP and IAOP's Managing Director of Thought Leadership.

Analytics - Analytics will be the key revenue driver for rapidly commoditizing BPO businesses.

Rural Sourcing - Outsourcing in U.S. state and local government will continue to accelerate given the continued sluggish economy and dwindling tax base, increasing demand for rural sourcing.

For the full report, read "Trends & Forecasts" in the Nov./Dec. issue of IAOP's PULSE magazine at www.IAOP.org/PULSE.

About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. Visit www.IAOP.org.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Media Contact:
Kate Tulloch-Hammond
+1.845.452.0600, extension 122
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

CloudEXPO Stories
Headquartered in Plainsboro, NJ, Synametrics Technologies has provided IT professionals and computer systems developers since 1997. Based on the success of their initial product offerings (WinSQL and DeltaCopy), the company continues to create and hone innovative products that help its customers get more from their computer applications, databases and infrastructure. To date, over one million users around the world have chosen Synametrics solutions to help power their accelerated business or personal computing needs.
DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by FinTechEXPO. ICOHOLDER gives detailed information and help the community to invest in the trusty projects. Miami Blockchain Event by FinTechEXPO has opened its Call for Papers. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Miami Blockchain Event by FinTechEXPOalso offers sponsorship and exhibit opportunities.
Sanjeev Sharma Joins November 11-13, 2018 @DevOpsSummit at @CloudEXPO New York Faculty. Sanjeev Sharma is an internationally known DevOps and Cloud Transformation thought leader, technology executive, and author. Sanjeev's industry experience includes tenures as CTO, Technical Sales leader, and Cloud Architect leader. As an IBM Distinguished Engineer, Sanjeev is recognized at the highest levels of IBM's core of technical leaders.
DXWorldEXPO LLC announced today that Kevin Jackson joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Kevin L. Jackson is a globally recognized cloud computing expert and Founder/Author of the award winning "Cloud Musings" blog. Mr. Jackson has also been recognized as a "Top 100 Cybersecurity Influencer and Brand" by Onalytica (2015), a Huffington Post "Top 100 Cloud Computing Experts on Twitter" (2013) and a "Top 50 Cloud Computing Blogger for IT Integrators" by CRN (2015). Mr. Jackson's professional career includes service in the US Navy Space Systems Command, Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and NJVC Vice President, Cloud Services. He is currently part of a team responsible for onboarding mission applications to the US Intelligence Community cloud computing environment (IC ...
When applications are hosted on servers, they produce immense quantities of logging data. Quality engineers should verify that apps are producing log data that is existent, correct, consumable, and complete. Otherwise, apps in production are not easily monitored, have issues that are difficult to detect, and cannot be corrected quickly. Tom Chavez presents the four steps that quality engineers should include in every test plan for apps that produce log output or other machine data. Learn the steps so your team's apps not only function but also can be monitored and understood from their machine data when running in production.