|By PR Newswire||
|November 5, 2012 03:37 PM EST||
PHOENIX, Nov. 5, 2012 /PRNewswire/ -- While the gale force winds and flooding from Hurricane Sandy left a record-setting swath of destruction, Telesphere's fully hosted unified cloud communications services allowed its numerous East Coast business customers to weather the storm successfully from a communications and operations standpoint, even in the face of crippling devastation to their physical locations.
One client's offices were washed away, and another's operations were submerged in flood waters. Yet, the devastating impact of lost communications and data was successfully averted by Telesphere clients who had a successful strategy for disaster recovery in place well before the disaster itself occurred. Telesphere's fully hosted unified cloud voice services enabled all their East Coast customers to remain accessible and keep their information intact through off-site redundancies and a host of customized solutions that are built into Telesphere's private nation-wide network.
In particular, a transportation company -- a liquid and dry bulk carrier operating in 48 states, Canada and Mexico – was deeply hit. With 20 offices nationwide, the carrier's New Jersey office was completely washed away by the storm. Voice services remained functioning, as Telesphere was still receiving their calls into the Telesphere cloud. Through Telesphere's disaster recovery and business continuity architecture, the transport company's calls were instantly re-routed to alternative numbers. "Customers have the choice of routing their calls to any location in the world. This company's calls were sent to locations that weren't impacted by Hurricane Sandy, allowing them to maintain seamless operations," says Telesphere CTO Sanjay Srinivasan.
A world-wide ad agency's lower Manhattan office lost power as a result of electrical outages caused by Sandy. Telesphere controls more than 1,000 of their phone extensions in the Telesphere cloud, allowing their communication services to remain up and working while calls were re-routed to offices that were not affected by the storm. While the agency remained without power for several days, Telesphere technicians helped the agency deploy a customized greeting that announced the power outage status on an automated attendant. Customers received timely status updates and were not left receiving busy signals or a "service is unavailable" message. By choosing this solution, customers were spared the frustration of not being able to communicate with the agency, especially when many were anxious to reach account personnel.
Clark Peterson, Telesphere's CEO, explains that Telesphere's Hosted VoIP solution for enterprises has built-in intelligence to determine when a business' on-site phones stop functioning and automatically re-routes calls to alternative numbers provided by the customer. Two National Operations Centers, in Arizona and Colorado, monitor communications 24/7 in real time, and avert the impact of disasters by switching calls to phones off-site.
Srinivasan adds that when businesses go into backup mode on their own premises, the set of services available to employees is often limited; however, with a cloud-based hosted solution the functionality remains consistent and full services are intact, even while calls are routed to alternate locations.
Enterprises are expanding their business continuity by allowing for their endpoints to include mobile devices, says Peterson. Customers have even more routes for connectivity, ensuring that they stay connected on their terms regardless of the device they use.
Through a redundant, hosted PBX platform, Telesphere can offer businesses throughout the U.S. the latest in voice and data services, business continuity and disaster recovery without the need and cost of purchasing an on-premises PBX of their own. Services include IP Voice services (local and long distance), IP-VPN, high speed data and Internet services, fully-unified messaging features, and fully hosted PBX services, including IP telephone handsets.
Telesphere continues to aggressively expand its communications infrastructure, recently deploying two new "super hubs," that provide even more services for multi-site enterprise companies, regardless of whether there are 1 to 1,000 offices. Telesphere's private network has two National Operations Centers, in addition to 11 Points of Presence (POPs) that offer customers robust bandwidth and secure protection.
Customers can connect with Telesphere at www.telesphere.com/Contact US.html or:
Telesphere, based in Phoenix, Ariz., is the leading privately held provider of unified cloud communications, offering services nationwide. It offers carrier-grade performance and support for wireline and mobile devices to businesses over its private IP MPLS network; one of the largest in the nation. Telesphere's hosted services allow businesses of any size to enjoy all the latest voice, video, data and collaboration features of large enterprise systems without the costly investment of on-site equipment.
"A lot of the enterprises that have been using our systems for many years are reaching out to the cloud - the public cloud, the private cloud and hybrid," stated Reuven Harrison, CTO and Co-Founder of Tufin, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 1, 2015 12:54 PM EDT
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
Jul. 1, 2015 12:15 PM EDT Reads: 2,008
The time is ripe for high speed resilient software defined storage solutions with unlimited scalability. ISS has been working with the leading open source projects and developed a commercial high performance solution that is able to grow forever without performance limitations. In his session at Cloud Expo, Alex Gorbachev, President of Intelligent Systems Services Inc., shared foundation principles of Ceph architecture, as well as the design to deliver this storage to traditional SAN storage co...
Jul. 1, 2015 12:00 PM EDT Reads: 1,962
"Plutora provides release and testing environment capabilities to the enterprise," explained Dalibor Siroky, Director and Co-founder of Plutora, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 1, 2015 11:45 AM EDT Reads: 973
SYS-CON Events announced today that JFrog, maker of Artifactory, the popular Binary Repository Manager, will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based in California, Israel and France, founded by longtime field-experts, JFrog, creator of Artifactory and Bintray, has provided the market with the first Binary Repository solution and a software distribution social platform.
Jul. 1, 2015 11:30 AM EDT Reads: 920
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society-changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his session at @ThingsExpo, Jason Mondanaro, Director, Product Management at Metanga, discussed how you can plan to cooperate, partner, and form lasting all-star teams to change the world...
Jul. 1, 2015 11:30 AM EDT Reads: 2,216
In his session at 16th Cloud Expo, Simone Brunozzi, VP and Chief Technologist of Cloud Services at VMware, reviewed the changes that the cloud computing industry has gone through over the last five years and shared insights into what the next five will bring. He also chronicled the challenges enterprise companies are facing as they move to the public cloud. He delved into the "Hybrid Cloud" space and explained why every CIO should consider ‘hybrid cloud' as part of their future strategy to achi...
Jul. 1, 2015 11:10 AM EDT Reads: 406
"We got started as search consultants. On the services side of the business we have help organizations save time and save money when they hit issues that everyone more or less hits when their data grows," noted Otis Gospodnetić, Founder of Sematext, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 1, 2015 11:00 AM EDT Reads: 907
"We have a tagline - "Power in the API Economy." What that means is everything that is built in applications and connected applications is done through APIs," explained Roberto Medrano, Executive Vice President at Akana, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 1, 2015 11:00 AM EDT Reads: 440
Internet of Things is moving from being a hype to a reality. Experts estimate that internet connected cars will grow to 152 million, while over 100 million internet connected wireless light bulbs and lamps will be operational by 2020. These and many other intriguing statistics highlight the importance of Internet powered devices and how market penetration is going to multiply many times over in the next few years.
Jul. 1, 2015 10:30 AM EDT Reads: 2,099
Internet of Things (IoT) will be a hybrid ecosystem of diverse devices and sensors collaborating with operational and enterprise systems to create the next big application. In their session at @ThingsExpo, Bramh Gupta, founder and CEO of robomq.io, and Fred Yatzeck, principal architect leading product development at robomq.io, discussed how choosing the right middleware and integration strategy from the get-go will enable IoT solution developers to adapt and grow with the industry, while at th...
Jul. 1, 2015 09:45 AM EDT Reads: 1,912
The most often asked question post-DevOps introduction is: “How do I get started?” There’s plenty of information on why DevOps is valid and important, but many managers still struggle with simple basics for how to initiate a DevOps program in their business. They struggle with issues related to current organizational inertia, the lack of experience on Continuous Integration/Delivery, understanding where DevOps will affect revenue and budget, etc. In their session at DevOps Summit, JP Morgenthal...
Jul. 1, 2015 09:32 AM EDT Reads: 442
Agile, which started in the development organization, has gradually expanded into other areas downstream - namely IT and Operations. Teams – then teams of teams – have streamlined processes, improved feedback loops and driven a much faster pace into IT departments which have had profound effects on the entire organization. In his session at DevOps Summit, Anders Wallgren, Chief Technology Officer of Electric Cloud, will discuss how DevOps and Continuous Delivery have emerged to help connect dev...
Jul. 1, 2015 09:30 AM EDT Reads: 771
Malicious agents are moving faster than the speed of business. Even more worrisome, most companies are relying on legacy approaches to security that are no longer capable of meeting current threats. In the modern cloud, threat diversity is rapidly expanding, necessitating more sophisticated security protocols than those used in the past or in desktop environments. Yet companies are falling for cloud security myths that were truths at one time but have evolved out of existence.
Jul. 1, 2015 09:15 AM EDT Reads: 2,124
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, will explore the IoT cloud-based platform technologies drivi...
Jul. 1, 2015 08:00 AM EDT Reads: 840
In the midst of the widespread popularity and adoption of cloud computing, it seems like everything is being offered “as a Service” these days: Infrastructure? Check. Platform? You bet. Software? Absolutely. Toaster? It’s only a matter of time. With service providers positioning vastly differing offerings under a generic “cloud” umbrella, it’s all too easy to get confused about what’s actually being offered. In his session at 16th Cloud Expo, Kevin Hazard, Director of Digital Content for SoftL...
Jun. 30, 2015 05:00 PM EDT Reads: 2,111
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and Containers together help companies to achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of...
Jun. 30, 2015 01:30 PM EDT Reads: 2,141
"We provide a web application framework for building really sophisticated web applications that run on a browser without any installation need so we get used for biotech, defense, and banking applications," noted Charles Kendrick, CTO and Chief Architect at Isomorphic Software, in this SYS-CON.tv interview at @DevOpsSummit (http://DevOpsSummit.SYS-CON.com), held June 9-11, 2015, at the Javits Center in New York
Jun. 30, 2015 10:15 AM EDT Reads: 891
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of pro...
Jun. 30, 2015 09:45 AM EDT Reads: 946
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affect t...
Jun. 30, 2015 08:30 AM EDT Reads: 1,106