Welcome!

@CloudExpo Authors: Elizabeth White, Liz McMillan, William Schmarzo, Janakiram MSV, Christopher Harrold

Blog Feed Post

Dialogue Helps Businesses Keep their Finger on the Pulse

Dialogue making it easy for web apps to integrate with SMS through Zapier

Dialogue Communications, a leading specialist in global mobile messaging solutions, today announces the launch of its SMS application on the Zapier platform. The Dialogue SMS 'Zap' was developed using Dialogue's SMS Toolkit to allow Zapier users to easily plug their web applications with Dialogue's. Zapier is a platform that enables web applications to talk to one another by allowing users to drag and drop applications on a simple dashboard interface.

The Dialogue SMS 'Zap' has been developed as a simple, yet powerful self-service component that lets business users easily receive SMS alerts whenever there are business activities that they want to be notified of. SMS can be received anytime, anywhere and through the Dialogue SMS 'Zap' only the most relevant information will be sent to the recipient without them having to check manually. This means that information about their business is always available and keeps them updated about events as and when they happen in real-time. Furthermore, over 90 per cent of text messages are read within the first three minutes, so if something time-sensitive is happening in the business, the news is communicated instantly.

The service enables users of over 100 online SaaS (Software-as-a-Service) applications to receive instant SMS alerts whenever something happens in their business. Users can drag and drop the application that they want to perform as a trigger in the Zapier dashboard, they can then choose the second application as the action they want to complete. Filters can be created and personalised so that only the most important notifications are sent to their mobile phone. For example a customer may choose to be notified of a new business lead or opportunity in Salesforce, an outstanding invoice in Freshbooks, or an updated schedule in FindMyShift.

Wade Foster, Co-Founder and CEO said: "We're pleased to add Dialogue SMS to our 'connect up business applications' and we have already seen an excellent response to the app. Our customers can use the Dialogue SMS 'Zap' to receive SMS alerts from their favourite apps which is unique to our service."

The SMS for Zapier application is easy to set up and integrates into existing software, and with 64 per cent of mobile phone time being spent on apps[1] there is indication for huge growth in the market.

Hugh Spear, CEO at Dialogue Communications, added: "By integrating with Zapier we are helping businesses keep their finger on the pulse. With Zapier including the 'Dialogue SMS' Zap into their library we can now connect business applications with our SMS app easily. Not only do text messages have a 98 per cent open rate[2] compared to email at 23.3 per cent[3], but everyone now takes their mobile phone out wherever they go, so if something happens in the business, it will be known by the user in seconds."

With over 17 years of industry knowledge and experience, Dialogue has offices in Australia, UK, South Africa, Singapore and USA and delivers tens of millions of messages successfully for thousands of companies on a monthly basis across the globe. It uses a range of SMS APIs to enable developers to build in their own SMS integrations as well as offering its own specialised technology to help customers benefit from using SMS messaging. Dialogue works with market leaders across the world to integrate effective two-way SMS services with other software applications.

To see which applications Dialogue's SMS solution works with please visit https://zapier.com/zapbook/dialoguenet-sms/.

For more information please visit http://www.dialogue.net/. Alternatively you can keep up with industry updates by following @dialogue_tweets on Twitter.

ENDS

[1]Source: Nielson 2012 http://na.ad-tech.com/sf/wp-content/uploads/DigitalConsumer.pdf
[2]Source: Frost & Sullivan, 2010
[3]Epsilon Q1 2011 Email Trends and Benchmark


About Dialogue Communications
Dialogue Communications was established in the UK in 1994 with a mission to bring the best mobile messaging solutions to businesses globally. Dialogue uses its own technology to help customers to benefit from using SMS and works with market leaders to integrate effective two-way SMS with SaaS applications. With ISO 9001 certification since 2000, Dialogue is proud of the comprehensive quality of service it provides, including software usability, message gateway performance and customer care. The company has also recently been awarded the ISO 27001 standard for its information management systems. With offices around the world, Dialogue now delivers tens of millions of messages for thousands of companies on a monthly basis.

For media enquires please contact:
Dana Corson
Account Manager, Proactive PR
[email protected]
+44 1636 812152

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
Using new techniques of information modeling, indexing, and processing, new cloud-based systems can support cloud-based workloads previously not possible for high-throughput insurance, banking, and case-based applications. In his session at 18th Cloud Expo, John Newton, CTO, Founder and Chairman of Alfresco, described how to scale cloud-based content management repositories to store, manage, and retrieve billions of documents and related information with fast and linear scalability. He addres...
Akana has announced the availability of version 8 of its API Management solution. The Akana Platform provides an end-to-end API Management solution for designing, implementing, securing, managing, monitoring, and publishing APIs. It is available as a SaaS platform, on-premises, and as a hybrid deployment. Version 8 introduces a lot of new functionality, all aimed at offering customers the richest API Management capabilities in a way that is easier than ever for API and app developers to use.
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
Qosmos has announced new milestones in the detection of encrypted traffic and in protocol signature coverage. Qosmos latest software can accurately classify traffic encrypted with SSL/TLS (e.g., Google, Facebook, WhatsApp), P2P traffic (e.g., BitTorrent, MuTorrent, Vuze), and Skype, while preserving the privacy of communication content. These new classification techniques mean that traffic optimization, policy enforcement, and user experience are largely unaffected by encryption. In respect wit...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
To leverage Continuous Delivery, enterprises must consider impacts that span functional silos, as well as applications that touch older, slower moving components. Managing the many dependencies can cause slowdowns. See how to achieve continuous delivery in the enterprise.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
SYS-CON Events announced today that eCube Systems, a leading provider of middleware modernization, integration, and management solutions, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. eCube Systems offers a family of middleware evolution products and services that maximize return on technology investment by leveraging existing technical equity to meet evolving business needs. ...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Enterprises have forever faced challenges surrounding the sharing of their intellectual property. Emerging cloud adoption has made it more compelling for enterprises to digitize their content, making them available over a wide variety of devices across the Internet. In his session at 19th Cloud Expo, Santosh Ahuja, Director of Architecture at Impiger Technologies, will introduce various mechanisms provided by cloud service providers today to manage and share digital content in a secure manner....
As the world moves toward more DevOps and Microservices, application deployment to the cloud ought to become a lot simpler. The Microservices architecture, which is the basis of many new age distributed systems such as OpenStack, NetFlix and so on, is at the heart of Cloud Foundry - a complete developer-oriented Platform as a Service (PaaS) that is IaaS agnostic and supports vCloud, OpenStack and AWS. Serverless computing is revolutionizing computing. In his session at 19th Cloud Expo, Raghav...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, wil...