Welcome!

@CloudExpo Authors: Pat Romanski, Steven Lamb, Elizabeth White, Liz McMillan, Dan Potter

News Feed Item

Lionbridge And Telligent Bring Real-Time Translation To Market-Leading Enterprise Community Software

GeoFluent for Telligent Enables Enterprises to Reduce Global Support Costs, Build Brand Loyalty and Strengthen Stakeholder Networks by Eliminating Language Barriers

WALTHAM, Mass. and DALLAS, Nov. 7, 2012 /PRNewswire/ -- Lionbridge Technologies, Inc.  (Nasdaq: LIOX) and Telligent, a leading provider of social community software for the enterprise, today announced real-time translation for Telligent's industry-leading social platform. GeoFluent® for Telligent, an integrated translation solution for enterprise social communities, enables organizations to build and maintain flexible, high value, multilingual communities.

GeoFluent for Telligent integrates Lionbridge's SaaS-based customized real-time translation technology with Telligent's suite of enterprise social applications. This multilingual solution addresses the needs of Telligent's global customer base and provides enterprises several compelling business benefits including the ability to:

  • Deflect Expensive In-Country Support Calls by providing online forums, blogs and wiki's where customers can access information regardless of language or geography.
  • Expand Global Community Participation by enabling customers across the globe to communicate instantly in a common forum in each customer's native language.
  • Increase Support Availability by providing multilingual search capabilities from popular search engines that enables 24x7 customer access to all relevant content for self-service worldwide.
  • Reduce Costs of Community Administration by consolidating separate, sub-scale, language-specific forums into one common community that supports the ability to read and post in every visitor's language of choice.
  • Improve Customer Satisfaction by unlocking the richness of community content for a global, multilingual audience of customers and employees.
  • Improve SEO in Global Markets by enabling all relevant public-facing community content (in every language) to be served up whenever a visitor searches for answers in any language.

"By partnering with Lionbridge we can bring new value to enterprise organizations that are looking at ways to embrace and extend the power of community engagement and social collaboration," said Telligent Founder and CTO Rob Howard. "GeoFluent for Telligent helps us address the global growth of our business; it removes geographic and language barriers and ensures that marketing, customer service and key stakeholders are at the forefront of customer engagement."

Telligent's enterprise social platform is designed to enable businesses to create exceptional social experiences for their customers, partners and employees. With Telligent, enterprises can elevate customer experience with a community that reflects their brand and spurs engagement with a complete set of social applications that add social context and relevancy to collaboration.

"The next growth wave for enterprise social software is global market adoption with local-market relevance," said Rory Cowan, CEO of Lionbridge. "By combining GeoFluent customized real-time translation with Telligent, we are delivering a compelling enterprise solution that eliminates language and geography hurdles.  Breaking this barrier increases revenue conversions, expedites time-to-market adoption, and significantly enhances the overall customer experience."

About GeoFluent for Telligent
GeoFluent for Telligent is an integrated, enterprise translation solution that allows organizations to engage users in multiple languages within their Telligent-powered communities.  As a result, enterprises can build multilingual customer-facing or employee communities that achieve business objectives for improving customer support, building brand loyalty and strengthening member networks across geographies and languages.  Please go www.geofluent.com to learn more about GeoFluent for Telligent.

About Telligent
Telligent powers online communities and enterprise social networks that are essential to business. Global brands including Cadbury, Dell, Investec, Microsoft, Oxfam, Rackspace, Sitecore and Susan G. Komen for the Cure trust Telligent to transform their business with social. Telligent software helps companies empower their customers, employees and partners with social collaboration tools that drive real business value: higher sales, lower costs and bigger ideas. Our commitment to customer excellence is matched only by our dedication to community service, a people-first philosophy that defines our brand promise. For more information, visit Telligent.com or connect with us on Twitter and Facebook.

About Lionbridge
Lionbridge enables more than 800 world-leading brands to increase international market share, speed adoption of products and effectively engage their customers in local markets worldwide.  Using our innovative cloud technology platforms and our global crowd of more than 100,000 professional cloud workers, we provide translation, online marketing, global content management and application testing solutions that ensure global brand consistency and local relevancy across all touch points of the customer lifecycle.  Based in Waltham, Mass., Lionbridge maintains solution centers in 26 countries. To learn more, visit http://www.lionbridge.com.

Lionbridge,  the Lionbridge logo, GeoFluent and the GeoFluent logo are trademarks or registered trademarks of Lionbridge Technologies, Inc. in the U.S. and throughout the world.

Contact:
Sara Buda
Lionbridge Technologies
[email protected] 
781-434-6190

Tim Hurley/Emily Snyder
Matter Communications
[email protected]
[email protected]
978-499-9250

SOURCE Lionbridge Technologies, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
Let’s face it, embracing new storage technologies, capabilities and upgrading to new hardware often adds complexity and increases costs. In his session at 18th Cloud Expo, Seth Oxenhorn, Vice President of Business Development & Alliances at FalconStor, discussed how a truly heterogeneous software-defined storage approach can add value to legacy platforms and heterogeneous environments. The result reduces complexity, significantly lowers cost, and provides IT organizations with improved efficienc...
"We view the cloud not really as a specific technology but as a way of doing business and that way of doing business is transforming the way software, infrastructure and services are being delivered to business," explained Matthew Rosen, CEO and Director at Fusion, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., and Logan Best, Infrastructure & Network Engineer at Webair, focused on real world deployments of DDoS mitigation strategies in every layer of the network. He gave an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He also outlined what we have found in our experience managing and running thousands of Linux and Unix ...
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Continuous testing helps bridge the gap between developing quickly and maintaining high quality products. But to implement continuous testing, CTOs must take a strategic approach to building a testing infrastructure and toolset that empowers their team to move fast. Download our guide to laying the groundwork for a scalable continuous testing strategy.
With 15% of enterprises adopting a hybrid IT strategy, you need to set a plan to integrate hybrid cloud throughout your infrastructure. In his session at 18th Cloud Expo, Steven Dreher, Director of Solutions Architecture at Green House Data, discussed how to plan for shifting resource requirements, overcome challenges, and implement hybrid IT alongside your existing data center assets. Highlights included anticipating workload, cost and resource calculations, integrating services on both sides...
In his session at @DevOpsSummit at 19th Cloud Expo, Yoseph Reuveni, Director of Software Engineering at Jet.com, will discuss Jet.com's journey into containerizing Microsoft-based technologies like C# and F# into Docker. He will talk about lessons learned and challenges faced, the Mono framework tryout and how they deployed everything into Azure cloud. Yoseph Reuveni is a technology leader with unique experience developing and running high throughput (over 1M tps) distributed systems with extre...
"We are a well-established player in the application life cycle management market and we also have a very strong version control product," stated Flint Brenton, CEO of CollabNet,, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"Software-defined storage is a big problem in this industry because so many people have different definitions as they see fit to use it," stated Peter McCallum, VP of Datacenter Solutions at FalconStor Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The cloud competition for database hosts is fierce. How do you evaluate a cloud provider for your database platform? In his session at 18th Cloud Expo, Chris Presley, a Solutions Architect at Pythian, gave users a checklist of considerations when choosing a provider. Chris Presley is a Solutions Architect at Pythian. He loves order – making him a premier Microsoft SQL Server expert. Not only has he programmed and administered SQL Server, but he has also shared his expertise and passion with b...
"Operations is sort of the maturation of cloud utilization and the move to the cloud," explained Steve Anderson, Product Manager for BMC’s Cloud Lifecycle Management, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
Unless your company can spend a lot of money on new technology, re-engineering your environment and hiring a comprehensive cybersecurity team, you will most likely move to the cloud or seek external service partnerships. In his session at 18th Cloud Expo, Darren Guccione, CEO of Keeper Security, revealed what you need to know when it comes to encryption in the cloud.
What are the successful IoT innovations from emerging markets? What are the unique challenges and opportunities from these markets? How did the constraints in connectivity among others lead to groundbreaking insights? In her session at @ThingsExpo, Carmen Feliciano, a Principal at AMDG, will answer all these questions and share how you can apply IoT best practices and frameworks from the emerging markets to your own business.