Click here to close now.




















Welcome!

@CloudExpo Authors: Don MacVittie, Mike Kavis, Pat Romanski, Elizabeth White, Jim Taylor

News Feed Item

NetSuite Cloud Helps Accelerate Mailplus' Growth By 24 Percent

Australian Mail Courier Replaced Multiple On-Premise Applications and Launched Mobile Version With NetSuite To Manage More Than 150 Franchises

SYDNEY, Nov. 12, 2012 /PRNewswire/ -- NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP software suites, today announced that Australia's mail courier service Mailplus grew revenue by 24 percent in FY2011 to $20.5 million, after switching from multiple on-premise applications to NetSuite. It now uses NetSuite to manage its complete business cycle, including financials, sales and customer relationship management (CRM), as well as over 150 franchise partners across Australia. It also created an iPad and smartphone application using NetSuite's SuiteCloud development platform to provide its sales force with remote access into NetSuite's partner centre to assist with meeting prospects in the field. After switching to NetSuite, customer signings doubled on average from 100 to 200 per month and sales cycles accelerated from three months to one week in the first six months, without increasing overhead costs.

To view the multimedia assets associated with this release, please click http://www.prnewswire.com/news-releases/netsuite-cloud-helps-accelerate-mailplus-growth-by-24-percent-178941041.html

Founded in 1997, Mailplus is a private Australian company owned by Jigsaw Capital, providing mail courier services to more than 7,000 businesses across Australia, such as picking-up and delivering mail, depositing bank cheques and picking up supplies from the Post Office. It was recognised in BRW's top Australian Franchise Businesses list in 2011, after achieving gross sales of more than $16.6 million in 2010.

Mailplus moved to NetSuite's single, cloud-based business management suite in early 2010, after its previous on-premise applications struggled to handle its rapid growth. This included MYOB for accounting, FileMaker for CRM and sales, as well as various additional applications and spreadsheets for managing core processes, such as invoicing and telephone sales.

Mailplus now uses NetSuite to manage the key aspects of its entire business, while its franchisees use NetSuite's Advanced Partner Centre to manage the key aspects of their owner-operated businesses, including lead management, order processing, CRM, marketing, accounts, sales forecasting and head-office communication. Both solutions are integrated to give Mailplus real-time visibility into the marketing and sales activities of its franchisee network, providing better tracking, shorter sales cycles and expanded revenue opportunities. It has also reduced IT maintenance costs by around $100,000 per year since moving to NetSuite.

"The more franchisees we added to our old system, the greater the system stress — to the point that it was crashing almost daily and costing us thousands of dollars a month to maintain and service," said Chris Burgess, chief executive officer for Mailplus. "Switching to NetSuite solved these problems, giving us the scalable platform we need to grow our business. More importantly, our franchisees now have a real-time view into every aspect of their business at anytime, particularly customer sales."

In addition, Mailplus used NetSuite's SuiteCloud development platform to create an iPad and smartphone application that gives franchisees remote access into the NetSuite partner centre. Franchisees can now download multiple leads and allocate them to the geographically closest sales person, using inbuilt GPS software in the device. The salesperson is automatically given a detailed map to find the prospect, as well as qualifying information such as the potential customer's mail requirements. Once in the meeting, customers and prospects can sign contracts on the device, further streamlining the process. Then, once a customer is signed up, franchise owners have immediate access to their details to incorporate into financial forecasts.

"We've gone from a very manual system to a completely automated system," said Mr Burgess. "As a result, our lead time for signing up a new customer has reduced on average from three months to one week. We are also signing up a lot more customers with far fewer sales people. Once we needed eight sales people to sign up 100 customers a month; now half that number signs around 50 new customers a week. It has made an incredible difference to our business."

Mark Troselj, managing director of APAC for NetSuite, commented: "Businesses with a large distributed sales force like Mailplus, are increasingly turning to cloud-based business management tools to enable their sales teams to operate more effectively from any location and on any device. With enhanced mobile integration, Mailplus now has instant access to back-office intelligence and support when they most need it – closing a new customer deal. That is the real power of cloud."

Today, more than 12,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud ERP suites for divisions of large enterprises and mid-sized organisations seeking to upgrade outdated client/server ERP systems. NetSuite excels at streamlining business operations, as demonstrated in a recent Gartner study naming NetSuite as the fastest growing top ten financial management systems vendor in the world. NetSuite has continued its success in delivering the best cloud financials/ERP suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of cloud is accelerating.

For more information about NetSuite please visit www.netsuite.com.au.

For more information about Mailplus please visit www.mailplus.com.au.

Follow @NetSuiteAPAC on Twitter for NetSuite news and real-time updates.

NOTE: NetSuite and the NetSuite logo are service marks of NetSuite Inc.

 

Related Link:

NetSuite

SOURCE NetSuite Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
There are many considerations when moving applications from on-premise to cloud. It is critical to understand the benefits and also challenges of this migration. A successful migration will result in lower Total Cost of Ownership, yet offer the same or higher level of robustness. In his session at 15th Cloud Expo, Michael Meiner, an Engineering Director at Oracle, Corporation, analyzed a range of cloud offerings (IaaS, PaaS, SaaS) and discussed the benefits/challenges of migrating to each offe...
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
"We've just seen a huge influx of new partners coming into our ecosystem, and partners building unique offerings on top of our API set," explained Seth Bostock, Chief Executive Officer at IndependenceIT, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Chuck Piluso presented a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Prior to Secure Infrastructure and Services, Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Te...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
In their session at 17th Cloud Expo, Hal Schwartz, CEO of Secure Infrastructure & Services (SIAS), and Chuck Paolillo, CTO of Secure Infrastructure & Services (SIAS), provide a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. In his role as CEO of Secure Infrastructure & Services (SIAS), Hal Schwartz provides leadership and direction for the company.
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Arch...
Malicious agents are moving faster than the speed of business. Even more worrisome, most companies are relying on legacy approaches to security that are no longer capable of meeting current threats. In the modern cloud, threat diversity is rapidly expanding, necessitating more sophisticated security protocols than those used in the past or in desktop environments. Yet companies are falling for cloud security myths that were truths at one time but have evolved out of existence.
Public Cloud IaaS started its life in the developer and startup communities and has grown rapidly to a $20B+ industry, but it still pales in comparison to how much is spent worldwide on IT: $3.6 trillion. In fact, there are 8.6 million data centers worldwide, the reality is many small and medium sized business have server closets and colocation footprints filled with servers and storage gear. While on-premise environment virtualization may have peaked at 75%, the Public Cloud has lagged in adop...
The time is ripe for high speed resilient software defined storage solutions with unlimited scalability. ISS has been working with the leading open source projects and developed a commercial high performance solution that is able to grow forever without performance limitations. In his session at Cloud Expo, Alex Gorbachev, President of Intelligent Systems Services Inc., shared foundation principles of Ceph architecture, as well as the design to deliver this storage to traditional SAN storage co...
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with ...
The Cloud industry has moved from being more than just being able to provide infrastructure and management services on the Cloud. Enter a new era of Cloud computing where monetization’s services through the Cloud are an essential piece of strategy to feed your organizations bottom-line, your revenue and Profitability. In their session at 16th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, discussed how to easily o...
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, explained the best practices of continuous testing at high scale, which is rele...