Welcome!

@CloudExpo Authors: Pat Romanski, Steven Lamb, Elizabeth White, Matthew McKenna, John Basso

News Feed Item

NetSuite Cloud Helps Accelerate Mailplus' Growth By 24 Percent

Australian Mail Courier Replaced Multiple On-Premise Applications and Launched Mobile Version With NetSuite To Manage More Than 150 Franchises

SYDNEY, Nov. 12, 2012 /PRNewswire/ -- NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP software suites, today announced that Australia's mail courier service Mailplus grew revenue by 24 percent in FY2011 to $20.5 million, after switching from multiple on-premise applications to NetSuite. It now uses NetSuite to manage its complete business cycle, including financials, sales and customer relationship management (CRM), as well as over 150 franchise partners across Australia. It also created an iPad and smartphone application using NetSuite's SuiteCloud development platform to provide its sales force with remote access into NetSuite's partner centre to assist with meeting prospects in the field. After switching to NetSuite, customer signings doubled on average from 100 to 200 per month and sales cycles accelerated from three months to one week in the first six months, without increasing overhead costs.

To view the multimedia assets associated with this release, please click http://www.prnewswire.com/news-releases/netsuite-cloud-helps-accelerate-mailplus-growth-by-24-percent-178941041.html

Founded in 1997, Mailplus is a private Australian company owned by Jigsaw Capital, providing mail courier services to more than 7,000 businesses across Australia, such as picking-up and delivering mail, depositing bank cheques and picking up supplies from the Post Office. It was recognised in BRW's top Australian Franchise Businesses list in 2011, after achieving gross sales of more than $16.6 million in 2010.

Mailplus moved to NetSuite's single, cloud-based business management suite in early 2010, after its previous on-premise applications struggled to handle its rapid growth. This included MYOB for accounting, FileMaker for CRM and sales, as well as various additional applications and spreadsheets for managing core processes, such as invoicing and telephone sales.

Mailplus now uses NetSuite to manage the key aspects of its entire business, while its franchisees use NetSuite's Advanced Partner Centre to manage the key aspects of their owner-operated businesses, including lead management, order processing, CRM, marketing, accounts, sales forecasting and head-office communication. Both solutions are integrated to give Mailplus real-time visibility into the marketing and sales activities of its franchisee network, providing better tracking, shorter sales cycles and expanded revenue opportunities. It has also reduced IT maintenance costs by around $100,000 per year since moving to NetSuite.

"The more franchisees we added to our old system, the greater the system stress — to the point that it was crashing almost daily and costing us thousands of dollars a month to maintain and service," said Chris Burgess, chief executive officer for Mailplus. "Switching to NetSuite solved these problems, giving us the scalable platform we need to grow our business. More importantly, our franchisees now have a real-time view into every aspect of their business at anytime, particularly customer sales."

In addition, Mailplus used NetSuite's SuiteCloud development platform to create an iPad and smartphone application that gives franchisees remote access into the NetSuite partner centre. Franchisees can now download multiple leads and allocate them to the geographically closest sales person, using inbuilt GPS software in the device. The salesperson is automatically given a detailed map to find the prospect, as well as qualifying information such as the potential customer's mail requirements. Once in the meeting, customers and prospects can sign contracts on the device, further streamlining the process. Then, once a customer is signed up, franchise owners have immediate access to their details to incorporate into financial forecasts.

"We've gone from a very manual system to a completely automated system," said Mr Burgess. "As a result, our lead time for signing up a new customer has reduced on average from three months to one week. We are also signing up a lot more customers with far fewer sales people. Once we needed eight sales people to sign up 100 customers a month; now half that number signs around 50 new customers a week. It has made an incredible difference to our business."

Mark Troselj, managing director of APAC for NetSuite, commented: "Businesses with a large distributed sales force like Mailplus, are increasingly turning to cloud-based business management tools to enable their sales teams to operate more effectively from any location and on any device. With enhanced mobile integration, Mailplus now has instant access to back-office intelligence and support when they most need it – closing a new customer deal. That is the real power of cloud."

Today, more than 12,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud ERP suites for divisions of large enterprises and mid-sized organisations seeking to upgrade outdated client/server ERP systems. NetSuite excels at streamlining business operations, as demonstrated in a recent Gartner study naming NetSuite as the fastest growing top ten financial management systems vendor in the world. NetSuite has continued its success in delivering the best cloud financials/ERP suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of cloud is accelerating.

For more information about NetSuite please visit www.netsuite.com.au.

For more information about Mailplus please visit www.mailplus.com.au.

Follow @NetSuiteAPAC on Twitter for NetSuite news and real-time updates.

NOTE: NetSuite and the NetSuite logo are service marks of NetSuite Inc.

 

Related Link:

NetSuite

SOURCE NetSuite Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
Aspose.Total for .NET is the most complete package of all file format APIs for .NET as offered by Aspose. It empowers developers to create, edit, render, print and convert between a wide range of popular document formats within any .NET, C#, ASP.NET and VB.NET applications. Aspose compiles all .NET APIs on a daily basis to ensure that it contains the most up to date versions of each of Aspose .NET APIs. If a new .NET API or a new version of existing APIs is released during the subscription peri...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
To leverage Continuous Delivery, enterprises must consider impacts that span functional silos, as well as applications that touch older, slower moving components. Managing the many dependencies can cause slowdowns. See how to achieve continuous delivery in the enterprise.
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
SYS-CON Events announced today the Kubernetes and Google Container Engine Workshop, being held November 3, 2016, in conjunction with @DevOpsSummit at 19th Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA. This workshop led by Sebastian Scheele introduces participants to Kubernetes and Google Container Engine (GKE). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, students learn the key concepts and practices for deploying and maintainin...
Security, data privacy, reliability, and regulatory compliance are critical factors when evaluating whether to move business applications from in-house, client-hosted environments to a cloud platform. Quality assurance plays a vital role in ensuring that the appropriate level of risk assessment, verification, and validation takes place to ensure business continuity during the migration to a new cloud platform.
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Security, data privacy, reliability and regulatory compliance are critical factors when evaluating whether to move business applications from in-house client hosted environments to a cloud platform. In her session at 18th Cloud Expo, Vandana Viswanathan, Associate Director at Cognizant, In this session, will provide an orientation to the five stages required to implement a cloud hosted solution validation strategy.
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
UpGuard has become a member of the Center for Internet Security (CIS), and will continue to help businesses expand visibility into their cyber risk by providing hardening benchmarks to all customers. By incorporating these benchmarks, UpGuard's CSTAR solution builds on its lead in providing the most complete assessment of both internal and external cyber risk. CIS benchmarks are a widely accepted set of hardening guidelines that have been publicly available for years. Numerous solutions exist t...
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) and Yahoo! Inc. (Nasdaq: YHOO) have entered into a definitive agreement under which Verizon will acquire Yahoo's operating business for approximately $4.83 billion in cash, subject to customary closing adjustments. Yahoo informs, connects and entertains a global audience of more than 1 billion monthly active users** -- including 600 million monthly active mobile users*** through its search, communications and digital content products. Yahoo also co...
"Software-defined storage is a big problem in this industry because so many people have different definitions as they see fit to use it," stated Peter McCallum, VP of Datacenter Solutions at FalconStor Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
The best-practices for building IoT applications with Go Code that attendees can use to build their own IoT applications. In his session at @ThingsExpo, Indraneel Mitra, Senior Solutions Architect & Technology Evangelist at Cognizant, provided valuable information and resources for both novice and experienced developers on how to get started with IoT and Golang in a day. He also provided information on how to use Intel Arduino Kit, Go Robotics API and AWS IoT stack to build an application tha...
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
Ovum, a leading technology analyst firm, has published an in-depth report, Ovum Decision Matrix: Selecting a DevOps Release Management Solution, 2016–17. The report focuses on the automation aspects of DevOps, Release Management and compares solutions from the leading vendors.