Click here to close now.

Welcome!

Cloud Expo Authors: Liz McMillan, Elizabeth White, Pat Romanski, Dan Ristic, Roger Strukhoff

News Feed Item

Axios Systems in den Gartner-Report „Critical Capabilities for IT Service Catalog“ aufgenommen

Axios Systems, ein führender Anbieter von IT Service Management Lösungen (ITSM), ist in den Bericht „Critical Capabilities for IT Service Catalog” aufgenommen worden, der vom globalen Branchenanalysten Gartner, Inc. herausgegeben wird.

Der Bericht untersucht zehn IT-Servicekatalog-Tools und bewertet die kritischen Funktionen für eine erfolgreiche Implementierung, Unterstützung und Nutzung von IT-Servicekatalogen für IT-Unternehmen und Auftraggeber von IT-Serviceleistungen.

Gartner definiert „kritische Funktionen“ als Eigenschaften, die Produkte innerhalb ihrer Klasse durch ihre Qualität und Leistung auszeichnen.“i Die Analystenfirma empfiehlt dem Benutzer, das Spektrum kritischer Funktionen als wichtigstes Kriterium bei Kaufentscheidungen heranzuziehen. Gartner zufolge sollten Kunden, die in den kommenden 12 Monaten einen IT-Servicekatalog implementieren wollen, die Ergebnisse dieser Marktstudie nutzen, um die Toolsets der Anbieter im Vergleich zu den dokumentierten kritischen Fähigkeiten zu beurteilen.“

„Wir sind sehr erfreut über unsere Aufnahme in diesen Bericht und davon überzeugt, dass die Bewertung Axios' Rolle als einen der führenden Servicekatalog-Anbieter auf diesem Markt weiter konsolidieren wird“, so Tasos Symeonides, CEO, Axios Systems. „Der Servicekatalog ist das primäre Marketingtool des IT-Service-Desk. Es existiert kein effizienterer Weg, um den Wert und die Qualität seiner Lösungen zu präsentieren, als über einen umfangreichen und benutzerfreundlichen Servicekatalog. Der Schlüssel zu einer erfolgreichen Implementierung ist die unkomplizierte Entwicklung und Bereitstellung der IT-Services für den Unternehmenskunden.“

Im Rahmen seines Critical Capabilities Report hat Gartner den Servicekatalog der ITSM-Lösung assyst von Axios Systems untersucht. Der assyst Servicekatalog ermöglicht dem Geschäftskunden die Bestellung und Verwaltung der Services, die er benötigt. Der Servicekatalog kann über Desktoprechner, Laptops und Mobilgeräte aufgerufen werden und bietet dem Unternehmen ein „Shop-Fenster“. Die Reduzierung von Anrufen beim Service-Desk durch das Angebot einer leistungsstarken Web-Benutzeroberfläche, über die der Benutzer Serviceanfragen erstellen und verfolgen kann, trägt außerdem zur Senkung von Kosten bei. Für eine typische, überlastete IT-Abteilung bietet ein Servicekatalog die Chance, anstelle von Ad-hoc-Lösungen für einzelne brenzlige Situationen einen nachhaltigen Beitrag zur Innovation im Unternehmen zu leisten. Mit dem assyst Servicekatalog können Sie mit weniger Aufwand mehr erreichen.

„Mit dem assyst Servicekatalog haben wir ein interaktives Angebot an Komplettlösungen für alle IT-Bereiche eingerichtet, das eine umfassende Transparenz unserer IT-Servicebereitstellung erlaubt. Nach einer kurzen Einführung profitieren unsere Kunden von der einzigartigen Onlineshopping- und Self-Service-Erfahrung unserer zweckorientierten Plattform, die auf kosteneffiziente und nachhaltige Weise den Weg für künftige Erweiterungen offen hält. Unser Katalog wird nun vom Kunden für den Kunden verwaltet“, berichtet Rose Carson, Service Improvement and Engagement, Fife Council.

assyst ist für SaaS und Vor-Ort-Bereitstellungen geeignet und bringt die neuesten Dashboard-Echtzeittechnologien, Social IT-Management, Mobilität, Berichterstellungslösungen und Supportleistungen für Unternehmen auf den Markt. Seine Lösungen und Modelle bieten einen sofortigen Nutzen in Form von Kundenzufriedenheit und Kostensenkungen. assyst verfügt darüber hinaus über integrierte Funktionen für IT Asset Management (ITAM), Governance und Standardisierung, die zu einer einzigen, schnell konfigurierbaren Anwendung zusammengefasst sind.

LESEN SIE HIER DEN GARTNER REPORT

Über Axios Systems

Seit 1988 fördert Axios Systems Innovationen durch eine schnelle Bereitstellung von IT-Service-Management-Software (ITSM). Mit seinen Teams an weltweit 22 Standorten und mehr als 1.000 Saas- und Vor-Ort-Implementierungen gehört Axios zu den globalen Marktführern mit Schwerpunkt auf ITSM-Lösungen.

Axios ist in Großbritannien ansässig und unterhält Niederlassungen in Europa, Nord-, Mittel- und Südamerika, dem Nahen Osten und der Asien-Pazifik-Region. Nähere Informationen über Axios sind verfügbar unter www.axiossystems.com.

Die Ausgangssprache, in der der Originaltext veröffentlicht wird, ist die offizielle und autorisierte Version. Übersetzungen werden zur besseren Verständigung mitgeliefert. Nur die Sprachversion, die im Original veröffentlicht wurde, ist rechtsgültig. Gleichen Sie deshalb Übersetzungen mit der originalen Sprachversion der Veröffentlichung ab.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
SYS-CON Events announced today that IndependenceIT, a leading software provider of simplified IT management solutions for workspaces, applications and desktops-as-a-service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IndependenceIT's Cloud Workspace® Suite combines application, end-user and infrastructure management into a seamless, easy-to-manage platform, with a unified management interface an...
SYS-CON Events announced today that that Innodisk, the service-driven provider of industrial embedded flash and DRAM storage products and technologies, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies. With satisfied customers across the embedded, aerospace and defense, cloud storage markets an...
SYS-CON Events announced today that WSM International (WSM), the world’s leading cloud and server migration services provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. WSM is a solutions integrator with a core focus on cloud and server migration, transformation and DevOps services.
SYS-CON Events announced today that Site24x7, the cloud infrastructure monitoring service, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Site24x7 is a cloud infrastructure monitoring service that helps monitor the uptime and performance of websites, online applications, servers, mobile websites and custom APIs. The monitoring is done from 50+ locations across the world and from various wireless carr...
SYS-CON Events announced today that Intelligent Systems Services will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1994, Intelligent Systems Services Inc. is located near Washington, DC, with representatives and partners nationwide. ISS’s well-established track record is based on the continuous pursuit of excellence in designing, implementing and supporting nationwide clients’ mission-cri...
SYS-CON Events announced today that B2Cloud, a provider of enterprise resource planning software, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. B2cloud develops the software you need. They have the ideal tools to help you work with your clients. B2Cloud’s main solutions include AGIS – ERP, CLOHC, AGIS – Invoice, and IZUM
PubNub on Wednesday released an open source template to allow developers to add Skype-like video chat into their apps. The free template provides a fully functional video chat platform using WebRTC, PubNub and Google Authentication for a global, reliable collaboration solution. “While the WebRTC protocol has created huge excitement as a way to deliver video chat ubiquitously, there’s still a gap between the protocol itself and the ability to deploy a working, globally scaled, collaboration appl...
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquir...
SYS-CON Events announced today that Tufin, the market-leading provider of Security Policy Orchestration Solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. As the market leader of Security Policy Orchestration, Tufin automates and accelerates network configuration changes while maintaining security and compliance. Tufin's award-winning Orchestration Suite™ gives IT organizations the power and a...
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the...
SYS-CON Events announced today that Cloudian, Inc., the leading provider of hybrid cloud storage solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cloudian, Inc., is a Foster City, California - based software company specializing in cloud storage software. The main product is Cloudian, an Amazon S3-compliant cloud object storage platform, the bedrock of cloud computing systems, that enables c...
Today, IT is not just a cost center. IT is an enabler and driver of business. With the emergence of the hybrid cloud paradigm, IT now has increasingly more capabilities to create new strategic opportunities for a business. Hybrid cloud allows an organization to utilize multi-tenant public clouds, dedicated private clouds, bare metal hosting, and the associated support and services for the right use cases through an on-demand, XaaS model. This model of IT creates tremendous opportunities for busi...
SYS-CON Events announced today that kintone has been named “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. kintone promotes cloud-based workgroup productivity, transparency and profitability with a seamless collaboration space, build your own business applic...
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the ...
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada...
SYS-CON Events announced today Arista Networks will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Arista Networks was founded to deliver software-driven cloud networking solutions for large data center and computing environments. Arista’s award-winning 10/40/100GbE switches redefine scalability, robustness, and price-performance, with over 3,000 customers and more than three million cloud networking ports depl...
SYS-CON Events announced today that SoftLayer, an IBM company, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015 at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place November 3–5, 2015 at the Santa Clara Convention Center in Santa Clara, CA. SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points...
SYS-CON Events announced today that Cisco, the worldwide leader in IT that transforms how people connect, communicate and collaborate, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cisco makes amazing things happen by connecting the unconnected. Cisco has shaped the future of the Internet by becoming the worldwide leader in transforming how people connect, communicate and collaborat...
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make sm...
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, p...