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@CloudExpo Authors: Elizabeth White, Gregor Petri, Liz McMillan, Dana Gardner, David H Deans

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Time Warner Cable Opens $82 Million National Data Center on Charlotte Campus

Time Warner Cable (TWC) has officially opened National Data Center East on its Charlotte campus, just one of two centers of its kind nationwide for the company. Announced last summer as part of a $101 million expansion project in Charlotte, the Data Center supports the equipment necessary to deliver service for Time Warner Cable’s core residential and business products.

“The latest IP technology housed in this building gives Time Warner Cable the capability and flexibility to focus on delivering services in line with our vision of bringing our customers the 4 Any’s – any content to any device, anywhere at any time,” says Carol Hevey, executive vice president of operations, Time Warner Cable East. "Locating one of just two national data centers in Charlotte emphasizes TWC’s commitment to the Charlotte area and a commitment to provide the latest and best technology to our customers."

A few key functions of the building include hosting the applications that support approximately 70 million residential emails sent per day, managing the billing records of more than 15 million customers and providing all backend applications delivered to the entire Time Warner Cable employee base.

The building also includes Cloud Technology from NaviSite, a Time Warner Cable company. NaviSite’s NaviCloud Platform has been designed to address the critical IT issues confronting SMB and Enterprise organizations. The primary goal of the virtual cloud environment is to simplify the complexities of IT for small businesses.

“Time Warner Cable serves customers across 29 states and this National Data Center provides the management and support for all Time Warner Cable products and services including WiFi, High Speed Data, Voice, TV services on smart devices and Intelligent Home among others,” added Jim Ludington, executive vice president of national network operations and engineering, Time Warner Cable. “In addition, the building is strategically designed to double in equipment size to accommodate future growth.”

The $82 million dollar National Data Center is a 178,000 square foot facility that includes 1,600 racks of technical equipment and four 12,000 square foot data halls. The second facility is a four-story, 103,500 square foot administrative office building. In support of TWC’s green initiative, both buildings will seek Silver LEED certification.

As part of the construction announcement made last summer, Time Warner Cable also announced the addition of 225 new jobs. All of those positions have been filled. With the addition of these jobs, Charlotte is now home to the company’s largest corporate campus.

More information about all Time Warner Cable programming, products and services, is available at www.twc.com.

About Time Warner Cable Carolinas

Time Warner Cable Carolinas provides technologically advanced video, Internet and telephone services to more than 2.1 million residential and business customers. Its more than 7,900 local employees serve customers in more than 400 cities and towns across North and South Carolina.

About Time Warner Cable

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high‐speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com, www.navisite.com, and www.twcmedia.com.

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