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International Service Company Serco Group Selects Level 3 as Communications Services Provider

-- Signs a five-year contract to enhance efficiency, performance

LONDON, Nov. 21, 2012 /PRNewswire/ -- Level 3 Communications, Inc. (NYSE: LVLT) has announced that Serco Group Plc, the FTSE 100 international service company, has selected Level 3 to deliver converged IP network services for data, voice and video applications.


The arrangement will consolidate Serco's data, voice and video services with Level 3, simplifying vendor management and enhancing both operational and cost efficiencies. With conferencing and unified communication services enhanced by Level 3's network, Serco will also be able to deliver a better experience to its employees and better service to its customers with faster and secure access to global applications, faster deployment of successful processes to international offices and consistent pricing and service offerings.

"Level 3's differentiated service, its global capabilities as well as its ability and experience in delivering services to a global customer base, made it clear that they were the provider of choice," said Garry Fingland, Chief Information Officer, Serco Group.

This is a major step for Serco moving to a single supplier which will give the business the scalable, flexible and secure telecoms network to support future business development. With Level 3's collaboration services and global network, Serco aims to extend the value of the new relationship across the company and, as a result, enhance the services and overall experience delivered to its customers.

"Our primary objective was to help Serco operate more efficiently by enabling its employees to quickly and easily communicate with each other via audio, web and video, and we'll be able to achieve that over our global network," said James Heard, Level 3 Regional President of EMEA. "The efficiencies and operational effectiveness created by our services will allow Serco to better serve its customers."

Following the awarding of the contract, Level 3 is continuing to develop its relationship with Serco in terms of delivering converged IP network services across the globe.

For more information on Level 3's advanced network and service offerings, visit

About Serco
Serco is a FTSE 100 international service company, which combines commercial know-how with a deep service ethos.

Around the world, we improve essential services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public.

Serco supports governments, agencies and companies who seek a trusted partner with a solid track record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aviation, BPO, defence, education, environmental services, facilities management, health, home affairs, information and communications technology, knowledge services, local government, science and nuclear, transport, welfare to work and the commercial sectors.

More information can be found at

This information provided by Serco which is solely responsible for its content.

About Level 3 Communications
Level 3 Communications, Inc. (NYSE: LVLT) provides local, national and global communications services to enterprise, government and carrier customers. Level 3's comprehensive portfolio of secure, managed solutions includes fiber and infrastructure solutions; IP-based voice and data communications; wide-area Ethernet services; video and content distribution; data center and cloud-based solutions. Level 3 serves customers in more than 450 markets in 45 countries over a global services platform anchored by owned fiber networks on three continents and connected by extensive undersea facilities. Level 3 services are provided by subsidiaries of Level 3 Communications, Inc. For more information, visit

Website Access to Company Information
Level 3 maintains a corporate website at, and you can find additional information about the company through the Investors pages on that website at Level 3 uses its website as a channel of distribution of important information about the company. Level 3 routinely posts financial and other important information regarding the company and its business, financial condition and operations on the Investor Relations web pages.

Visitors to the Investors Relations web pages can view and print copies of Level 3's SEC filings, including periodic and current reports on Forms 10-K, 10-Q, 8-K, as soon as reasonably practicable after those filings are made with the SEC.

Copies of the charters for each of the Audit, Compensation and Nominating and Governance committees of Level 3's Board of Directors, its Corporate Governance Guidelines, Code of Ethics, press releases and analysts and investor conference presentations are all available through the Investor Relations web pages.

Please note that the information contained on any of Level 3's web sites is not incorporated by reference in, or considered to be a part of, any document unless expressly incorporated by reference in that document.

Forward-Looking Statement

Some statements made in this press release are forward-looking in nature and are based on management's current expectations or beliefs. These forward-looking statements are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside Level 3's control, which could cause actual events to differ materially from those expressed or implied by the statements. Important factors that could prevent Level 3 from achieving its stated goals include, but are not limited to, the company's ability to: successfully integrate the Global Crossing acquisition or otherwise realize the anticipated benefits thereof; manage risks associated with continued uncertainty in the global economy; obtain additional financing, particularly in the event of disruptions in the financial markets; manage continued or accelerated decreases in market pricing for communications services; maintain and increase traffic on its network; develop and maintain effective business support systems; manage system and network failures or disruptions; develop new services that meet customer demands and generate acceptable margins; adapt to rapid technological changes that could adversely affect the company's competitiveness; defend intellectual property and proprietary rights; obtain capacity for its network from other providers and interconnect its network with other networks on favorable terms; attract and retain qualified management and other personnel; successfully integrate future acquisitions; effectively manage political, legal, regulatory, foreign currency and other risks it is exposed to due to its substantial international operations; mitigate its exposure to contingent liabilities; and meet all of the terms and conditions of its debt obligations. Additional information concerning these and other important factors can be found within Level 3's filings with the Securities and Exchange Commission. Statements in this press release should be evaluated in light of these important factors. Level 3 is under no obligation to, and expressly disclaims any such obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise.

Contact Information



Monica Martinez

Mark Stoutenberg



[email protected]

[email protected] 

UK/EMEA Media:

Barry Monk


[email protected]

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