|By Business Wire||
|November 29, 2012 10:52 AM EST||
The next wave of the digital revolution is transforming the enterprise, enabling sophisticated digital services such as eHealth and Smart City, and significantly changing the IT landscape. However, delivering these services at the enterprise-grade level is a serious challenge for providers due to the lack of end-to-end visibility and accountability in multi-cloud, multi-partner environments. To help providers meet these challenges, today TM Forum unveiled the first two in a series of Multi-Cloud Service Management Packs that focus on the key challenge of managing multi-cloud services by providing blueprints and step-by-step guides based on TM Forum’s best practices and standards.
TM Forum’s new Multi-Cloud Service Management Packs address business and software development challenges. They tackle the comprehensive creation, implementation and monetization of service level agreements (SLAs), as well as provide a guide to managing partnerships through the lifecycle. They also solve a number of challenges for providers, including: how to select, structure and measure effective partnerships for digital services; how to design and structure effective SLAs for cloud-based, enterprise-grade, complex digital services; and how to gain clear visibility of management information in a multi-cloud environment to ensure SLA monitoring and adherence in a variety of contexts.
“Multi-cloud service management is a key challenge for any provider seeking to deliver enterprise-grade digital services,” said Pascal Viginier, Group Chief Information Officer, France Telecom-Orange which contributed to the development of the packs. “These packs build on TM Forum’s proven expertise in this area, providing a solid foundation for best practices in both the business and technical aspects of this challenge.”
In addition, the Multi-Cloud Service Management Packs focus on how digital service providers and enterprise customers can both gain visibility into and automatically manage SLA adherence when the service is delivered by a number of software as a service (SaaS) products, cloud platforms and/or machine-to-machine (M2M) services.
“Delivering great enterprise-class digital user experiences given multiple services, clouds, networks and devices is a real challenge,” said Eric Troup, World Wide Communications and Media Industries Chief Technology Officer, Microsoft. “With the release of these Multi-Cloud Service Management Packs the TM Forum begins to address some of these challenges, including how to achieve great operations experiences, as well as associated guidance and best practices for service developers.”
“Today’s digital services providers must truly understand and address the concerns of their enterprise customers in order to capture market share. To do so, they require partners to deliver enterprise-grade services and effectively manage those services end-to-end across a multi-cloud environment,” said Nik Willetts, Chief Strategy Officer, TM Forum. “Our Multi-Cloud Service Management Packs are the direct result of extensive member collaboration, and an essential step forward for TM Forum’s mission to enable an open, vibrant digital economy.”
The contents of the Multi-Cloud Service Management Packs are based on collaborative work by TM Forum members, including: Alcatel-Lucent, AT&T, CA Technologies, France Telecom-Orange, Huawei, Microsoft Corp., NetCracker Technology, Oracle, Progress, PT SAPO, Syntologica and Tech Mahindra. In addition, AT&T, BaseN, Ericsson, IBM, Microsoft and PT SAPO developed some of the packs’ components as part of TM Forum’s Catalyst program.
The new packs feature a set of overview documents plus a business pack and developer pack. The contents can be used standalone or in combination with each other. In addition, the developer pack includes a groundbreaking Simple Management API which introduces a common set of interface patterns for exchanging management information across multiple partners as well as providing a developer environment that can be used to add the Simple Management API to any service. Specifically, the packs include:
Multi-Cloud Service Management Pack Overview Documents
- Introduction – an overview of the challenges of managing services in a multi-cloud environment and TM Forum’s approach to meet these challenges
- Business Guide – a business-oriented guide to the end-to-end management of multi-cloud and M2M environments
- Technical Guide – an introductory guide to TM Forum’s Simple Management API and how it can be used to create end-to-end management visibility in a multi-cloud environment
- SLA Business Blueprint – a step-by-step guide to creating effective, measurable, end-to-end SLAs for enterprise-grade digital services
- Partnership Management Guide – a practical guide to developing and sustaining successful managed service partnerships in the digital economy
- Simple Management API Developer Primer – a developer-focused guide for easy, fast implementation of the Simple Management API with any service
- Simple Management API Developer Ecosystem – a developer ecosystem including a sandbox environment for implementing the Simple Management API
Part of TM Forum’s new Digital Services Initiative which focuses on overcoming the challenges of managing complex digital services, these packs will be fully available to all TM Forum members as part of Frameworx 12.5 on Dec. 4 at Management World Americas, held Dec. 3-6, 2012, at the Rosen Shingle Creek in Orlando, Fla. As part of Management World Americas, TM Forum is featuring the following three demonstrations on its Multi-Cloud Management Program in the Forumville area of the expo:
- Microsoft, in partnership with Deltatre and iLink Systems, is demonstrating how the Simple Management API can be used to manage a complex, multi-partner content delivery environment.
- PT SAPO is showcasing how the Simple Management API can enable monitoring and reporting for Portugal Telecom’s MEO IPTV services.
- Syntologica and Concordus are demonstrating a commercially available implementation of the Simple Management API used by agent Datatel to manage business services when aggregating communications and cloud services from multiple partners.
Register now for Management World Americas to receive maximum savings.
About TM Forum:
TM Forum is a global, non-profit industry association focused on enabling service provider agility and innovation. As an established thought-leader in service creation, management and delivery, the Forum serves as a unifying force across industries, enabling more than 900 member companies to solve critical business issues through access to a wealth of knowledge, intellectual capital and standards.
The Forum provides a unique, fair and safe environment for the entire value-chain to collaborate and overcome the barriers to a vibrant, open digital economy, helping member companies of all sizes gain a competitive edge by enabling efficiency and agility in their IT and operations. For more information about TM Forum, visit www.tmforum.org.
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
Jul. 28, 2016 12:49 PM EDT Reads: 231
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Jul. 28, 2016 12:30 PM EDT Reads: 573
The best-practices for building IoT applications with Go Code that attendees can use to build their own IoT applications. In his session at @ThingsExpo, Indraneel Mitra, Senior Solutions Architect & Technology Evangelist at Cognizant, provided valuable information and resources for both novice and experienced developers on how to get started with IoT and Golang in a day. He also provided information on how to use Intel Arduino Kit, Go Robotics API and AWS IoT stack to build an application tha...
Jul. 28, 2016 12:00 PM EDT Reads: 1,222
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
Jul. 28, 2016 11:15 AM EDT Reads: 1,136
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
Jul. 28, 2016 11:00 AM EDT Reads: 1,132
Ovum, a leading technology analyst firm, has published an in-depth report, Ovum Decision Matrix: Selecting a DevOps Release Management Solution, 2016–17. The report focuses on the automation aspects of DevOps, Release Management and compares solutions from the leading vendors.
Jul. 28, 2016 11:00 AM EDT Reads: 1,789
Continuous testing helps bridge the gap between developing quickly and maintaining high quality products. But to implement continuous testing, CTOs must take a strategic approach to building a testing infrastructure and toolset that empowers their team to move fast. Download our guide to laying the groundwork for a scalable continuous testing strategy.
Jul. 28, 2016 11:00 AM EDT Reads: 2,047
Choosing the right cloud for your workloads is a balancing act that can cost your organization time, money and aggravation - unless you get it right the first time. Economics, speed, performance, accessibility, administrative needs and security all play a vital role in dictating your approach to the cloud. Without knowing the right questions to ask, you could wind up paying for capacity you'll never need or underestimating the resources required to run your applications.
Jul. 28, 2016 10:45 AM EDT Reads: 577
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Jul. 28, 2016 10:45 AM EDT Reads: 1,273
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
Jul. 28, 2016 10:41 AM EDT Reads: 304
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Jul. 28, 2016 10:30 AM EDT Reads: 814
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Jul. 28, 2016 09:30 AM EDT Reads: 1,405
Security, data privacy, reliability, and regulatory compliance are critical factors when evaluating whether to move business applications from in-house, client-hosted environments to a cloud platform. Quality assurance plays a vital role in ensuring that the appropriate level of risk assessment, verification, and validation takes place to ensure business continuity during the migration to a new cloud platform.
Jul. 28, 2016 09:28 AM EDT Reads: 307
It’s 2016: buildings are smart, connected and the IoT is fundamentally altering how control and operating systems work and speak to each other. Platforms across the enterprise are networked via inexpensive sensors to collect massive amounts of data for analytics, information management, and insights that can be used to continuously improve operations. In his session at @ThingsExpo, Brian Chemel, Co-Founder and CTO of Digital Lumens, will explore: The benefits sensor-networked systems bring to ...
Jul. 28, 2016 09:00 AM EDT Reads: 1,612
[webcast] Mastering DevOps Automation | @DevOpsSummit @IBMDevOps #IBM #Cloud #DevOps #ContinuousDelivery
Deploying applications in hybrid cloud environments is hard work. Your team spends most of the time maintaining your infrastructure, configuring dev/test and production environments, and deploying applications across environments – which can be both time consuming and error prone. But what if you could automate provisioning and deployment to deliver error free environments faster? What could you do with your free time?
Jul. 28, 2016 08:30 AM EDT Reads: 365
"We formed Formation several years ago to really address the need for bring complete modernization and software-defined storage to the more classic private cloud marketplace," stated Mark Lewis, Chairman and CEO of Formation Data Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 28, 2016 08:30 AM EDT Reads: 1,687
[guide] Cloud Analytics for Dummies | @CloudExpo @Informatica #API #Cloud #Analytics #BusinessIntelligence
Cloud analytics is dramatically altering business intelligence. Some businesses will capitalize on these promising new technologies and gain key insights that’ll help them gain competitive advantage. And others won’t. Whether you’re a business leader, an IT manager, or an analyst, we want to help you and the people you need to influence with a free copy of “Cloud Analytics for Dummies,” the essential guide to this explosive new space for business intelligence.
Jul. 28, 2016 07:45 AM EDT Reads: 925
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet a...
Jul. 28, 2016 07:30 AM EDT Reads: 539
Ixia (Nasdaq: XXIA) has announced that NoviFlow Inc.has deployed IxNetwork® to validate the company’s designs and accelerate the delivery of its proven, reliable products. Based in Montréal, NoviFlow Inc. supports network carriers, hyperscale data center operators, and enterprises seeking greater network control and flexibility, network scalability, and the capacity to handle extremely large numbers of flows, while maintaining maximum network performance. To meet these requirements, NoviFlow in...
Jul. 28, 2016 07:15 AM EDT Reads: 707
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
Jul. 28, 2016 06:45 AM EDT Reads: 1,572