Welcome!

@CloudExpo Authors: Mauro Carniel, William Schmarzo, Mehdi Daoudi, Pat Romanski, Elizabeth White

News Feed Item

TeamViewer® Launches Version 8

TeamViewer®, one of the world’s most popular providers of remote control and online meetings software, today announced the launch of TeamViewer 8. The highly anticipated upgrade expands client service capabilities and provides faster and easier performance for both remote control and online meetings sessions. With the new version, TeamViewer is introducing the new TeamViewer Management Console, a cloud-based administration tool especially addressing the needs of corporate environments and with greater emphasis on accountability, stricter security guidelines and the need for central control of their TeamViewer user accounts.

The TeamViewer Management Console opens up completely new possibilities for support teams in companies large and small. Key features in the new TeamViewer Management Console include comprehensive user management, connection reporting of all sessions and browser-based single-click connections.

Comprehensive User Management

The Management Console offers a new set of user management capabilities. All employees within a company using TeamViewer for IT support services can be managed and controlled centrally over the web-based interface. Some key new capabilities include:

  • Setting up a company profile to manage the entire support team
  • Setting up, adding or disabling TeamViewer accounts of employees using TeamViewer for IT support
  • All support team members get access to important customer information anytime, anywhere, as groups of the Computers & Contacts list can be shared
  • Setting read and write permissions for shared groups
  • Defining access rights within the TeamViewer Management Console (e.g., who may view connection reports)

Connection reporting of all sessions

Now the start and end times of all TeamViewer connections performed by a support team, whether done from a Windows, Mac or Linux computer, browser-based or from a smartphone, will be automatically stored. Further enhancements include:

  • A new comment function enables users to write comments immediately after each support session to better document the support services
  • Reports and comments make invoicing easier and more comprehensible for all supporters involved

Browser-based single-click connections

The TeamViewer Management Console offers increased flexibility for IT supporters as well:

  • Authentication credentials (ID and password) of important computers and contacts are always at hand, as supporters have browser-based access to their TeamViewer accounts anytime, anywhere
  • Remote connections can be started conveniently with a single-click directly from out of the browser-based TeamViewer Management Console

TeamViewer 8 also brings an impressive set of new business tools for users of the remote control and online meetings software. Key new developments include the ability to pass control of a remote session to another expert, local printing from a remote computer, and a deeper Microsoft Outlook integration for increased comfort with online meetings. Overview of the top new advances:

  • Session handover: Remote sessions can be handed over easily “on-the-fly” from one expert to another
  • Remote printing: Easy remote printing e.g. in your home office from your office computer
  • Deeper integration of TeamViewer into Microsoft Outlook allows easy scheduling of online meetings directly in Microsoft Outlook. Meetings will be saved in Outlook calendars
  • Transmission of remote sound and real-time video to the local device. Video transmission is available exclusively in licensed connections.
  • Enhanced session recording: now sound and video can be recorded for perfect documentation

“Business users and IT administrators increasingly need more command and control of the software they use every day,” said Holger Felgner, General Manager at TeamViewer. “TeamViewer 8 does just that by expanding the feature set to not only include useful new tools like session recording and Outlook integration, but also by adding a brand new cloud component that administrators can use to streamline their access and support – anytime, anywhere.”

Windows 8 support

TeamViewer 8 is compatible with Windows 8, supporting the specific Windows 8 commands (e.g. the Windows 8 charms bar) on a remote computer directly via the toolbar in the remote control window. From touch screen to touch screen users will experience the simple use of TeamViewer in Windows 8 with the help of modern Multi-Touch-gestures.

Retina support for Mac users

The TeamViewer 8 user interface now also supports the Retina display, enabling a crystal clear view on a Mac Book Pro.

New 24/7 remote access for Linux computers

TeamViewer 8 provides a new system service functionality for Linux computers. With TeamViewer 8 Linux computers can be accessed remotely 24/7 including login, logout and system reboot – making it perfect for server maintenance and home office access.

Availability

TeamViewer 8 is available now for Windows, Mac and Linux computers at http://www.teamviewer.com/download.

Pricing

TeamViewer offers one-time purchase without recurring costs. TeamViewer pricing is all-inclusive, and add-on components require no further licensing. Business licenses for the complete solution, including support and minor version updates, start at a one-time fee of $749. The TeamViewer Management Console is an exclusive feature of the Premium and Corporate license. For private users in a non-commercial environment, TeamViewer is completely free.

For additional price and licensing information, please visit http://www.teamviewer.com/licensing

Security

TeamViewer offers full encryption based on RSA private/public key exchange and AES 256 Bit encryption. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees a full client-to-client data protection. This means that the TeamViewer routing servers are not able to read the data stream.

About TeamViewer

Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication and collaboration. Available in over 30 languages, TeamViewer is one of the world’s most popular providers of remote control and online meetings software. More information: www.teamviewer.com

© 2012 TeamViewer GmbH. All rights reserved.
Mac, Mac OS and Retina are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows and Microsoft Outlook are registered trademarks of Microsoft Corporation in the United States and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Android is a trademark of Google Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@CloudExpo Stories
"Infoblox does DNS, DHCP and IP address management for not only enterprise networks but cloud networks as well. Customers are looking for a single platform that can extend not only in their private enterprise environment but private cloud, public cloud, tracking all the IP space and everything that is going on in that environment," explained Steve Salo, Principal Systems Engineer at Infoblox, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventio...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
The question before companies today is not whether to become intelligent, it’s a question of how and how fast. The key is to adopt and deploy an intelligent application strategy while simultaneously preparing to scale that intelligence. In her session at 21st Cloud Expo, Sangeeta Chakraborty, Chief Customer Officer at Ayasdi, provided a tactical framework to become a truly intelligent enterprise, including how to identify the right applications for AI, how to build a Center of Excellence to oper...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
In his session at 21st Cloud Expo, James Henry, Co-CEO/CTO of Calgary Scientific Inc., introduced you to the challenges, solutions and benefits of training AI systems to solve visual problems with an emphasis on improving AIs with continuous training in the field. He explored applications in several industries and discussed technologies that allow the deployment of advanced visualization solutions to the cloud.
Agile has finally jumped the technology shark, expanding outside the software world. Enterprises are now increasingly adopting Agile practices across their organizations in order to successfully navigate the disruptive waters that threaten to drown them. In our quest for establishing change as a core competency in our organizations, this business-centric notion of Agile is an essential component of Agile Digital Transformation. In the years since the publication of the Agile Manifesto, the conn...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies. The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
"ZeroStack is a startup in Silicon Valley. We're solving a very interesting problem around bringing public cloud convenience with private cloud control for enterprises and mid-size companies," explained Kamesh Pemmaraju, VP of Product Management at ZeroStack, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder. Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Codigm is based on the cloud and we are here to explore marketing opportunities in America. Our mission is to make an ecosystem of the SW environment that anyone can understand, learn, teach, and develop the SW on the cloud," explained Sung Tae Ryu, CEO of Codigm, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
High-velocity engineering teams are applying not only continuous delivery processes, but also lessons in experimentation from established leaders like Amazon, Netflix, and Facebook. These companies have made experimentation a foundation for their release processes, allowing them to try out major feature releases and redesigns within smaller groups before making them broadly available. In his session at 21st Cloud Expo, Brian Lucas, Senior Staff Engineer at Optimizely, discussed how by using ne...
Vulnerability management is vital for large companies that need to secure containers across thousands of hosts, but many struggle to understand how exposed they are when they discover a new high security vulnerability. In his session at 21st Cloud Expo, John Morello, CTO of Twistlock, addressed this pressing concern by introducing the concept of the “Vulnerability Risk Tree API,” which brings all the data together in a simple REST endpoint, allowing companies to easily grasp the severity of the ...
While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters. To the majority of companies, technology exists to solve a business problem, and only delivers value when it is solving that problem. 2017 brings the mainstream adoption of containers for production workloads. In his session at 21st Cloud Expo, Ben McCormack, VP of Operations at Evernote, discussed how data centers of the future will be managed, how the p...
"NetApp is known as a data management leader but we do a lot more than just data management on-prem with the data centers of our customers. We're also big in the hybrid cloud," explained Wes Talbert, Principal Architect at NetApp, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"We're focused on how to get some of the attributes that you would expect from an Amazon, Azure, Google, and doing that on-prem. We believe today that you can actually get those types of things done with certain architectures available in the market today," explained Steve Conner, VP of Sales at Cloudistics, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.