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First Commercially Available Implementation of TM Forum’s Simple Management API for Enterprise Services Demonstrated by Concordus and Syntologica, Sponsored by Datatel

Datatel Solutions, a virtual service provider and master agent, Concordus Applications, an innovative systems integrator, and Syntologica, a telecommunications consulting company, announced and demonstrated today at TM Forum’s Management World Americas the first commercially available implementation, developed specifically for enterprise services, of the TM Forum's Simple Management API - a lightweight, universal management interface for services throughout the extended value chain.

Built on the Apigee API Platform and Amazon Web Services, and sold and supported as a SaaS, the LongView solution gives enterprises reliable, global access to the Simple Management API, offering innovative mediation to multiple service infrastructures and added value options, including data aggregation, customizable alerts and SLA monitoring.

"This first commercial implementation of TM Forum's Simple Management API for enterprise services can provide enterprises with visibility into the provisioning and health of all their applications and API-delivered services. We are pleased that the Apigee API platform will provide the API management foundation for this implementation of the Simple Management API," said Chet Kapoor, Apigee CEO.

Nik Willetts, Chief Strategy Officer at TM Forum, observed: "End-to-end service assurance across multi-partner, multi-cloud environments is emerging as a serious challenge for digital service providers today. That’s exactly why we created the Simple Management API—to provide a universal management interface for any service. We’re thrilled to see Syntologica and Concordus leading the industry with the launch of the first commercially available service for enterprise services based on the Simple Management API."

Daniel Langton, CEO at Datatel Solutions, said: "Datatel has been looking for a solution to help aggregate all of our service providers in a simple secure and affordable way. The hosted solution offered by Syntologica and Concordus is the only solution we found that gave us the ability to centrally manage and monitor all of our internal and partner applications in one single standardized application. The SaaS delivery model is flexible and scalable, as well as affordable, and allows us to remain nimble as the growth in number of services we offer, and the opportunity to bundle new SaaS, IaaS, CaaS and Cloud applications, explodes."

Ken Anderson, CTO at Concordus Applications, noted: "It’s exciting to work with Datatel and Syntologica to build a real-world, standards-based solution for the distributed service-based world we live in. Creating a centralized management service that is standardized to ensure the health of subscribed services, whether REST, SOAP or other, is a major benefit to service providers, aggregators and distributors. Providing this as a service allows any sized company to focus on taking the complexity and unpredictability out of multi-cloud integration. It frees them up to offer bundled services in a reliable and auditable way while leveraging the same technologies and tools for internal operational efficiencies."

John Wilmes, Principal at Syntologica, commented: "This new service shows how the Simple Management API can be taken from a set of specifications and design patterns to a real commercial solution that solves real problems, as shown in our demonstrations this week. We believe this is just the beginning of a broad range of innovations that enterprises and entrepreneurs will build on the Simple Management API."

Apigee ( is the leading API platform for enterprises and developers. The Apigee API platform helps businesses build, manage and drive ongoing business value from APIs and the apps built on them. Apigee delivers a rich set of capabilities that help customers reduce the complexity of delivering APIs, drive developer adoption, build robust mobile apps and conduct comprehensive analysis of APIs and apps. Today, nearly 20 percent of the Fortune 100 use Apigee.

TM Forum is a global, non-profit association focused on enabling service provider agility and innovation. As an established thought-leader in complex service management, the Forum serves as a unifying force across industries, enabling more than 900 member companies to solve critical business issues through access to a wealth of knowledge, practical tools, best practices and standards.

The Forum provides a fair and safe environment for collaboration across the value-chain to overcome the barriers to a vibrant, open digital economy. We help member companies of all sizes gain a competitive edge by enabling efficiency and agility in their IT and operations while protecting competitive differentiation. For more information about TM Forum, visit

Datatel Solutions Inc ( is a Sacramento, CA based Master Agent and Virtual Service Provider. Datatel leverages relationships with best-of-breed service providers in the telecom, cloud and IT sectors to innovate new products and service bundles as solutions for the business challenges of SME's and large enterprises. They have a network of over 450 channel sales partners, primarily Value Added Resellers (VAR's) and Managed Service Providers (MSP's) in the technology space, that bring these services to market, and offer System Integration to facilitate implementation of these services into the existing infrastructure of their clients with minimal business impact.

Concordus Applications ( is a professional integrator specializing in business process model definition, integrated systems architecture, data architecture, integration implementation, single sign-on, identity management and open source software support. Concordus focuses on strict adherence to industry standards, including TM Forum Frameworx, SOAP, proper REST (HTTP/1.1), and project-appropriate specifications.

Syntologica ( provides customized consulting and training to service providers, vendors and systems integrators, based on extensive experience in communications, business process management, information modeling, and standards.

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