Welcome!

Cloud Expo Authors: Yeshim Deniz, Pat Romanski, Adine Deford, Liz McMillan, Elizabeth White

News Feed Item

UPDATE: EYEMAGINE Gets the Edge With Toshiba's IPedge EP VoIP Business Telephone System

IRVINE, CA -- (Marketwire) -- 12/05/12 -- Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba) -- www.telecom.toshiba.com, helped EYEMAGINE Technology (www.eyemaginetech.com), an Irvine, Calif.-based eCommerce innovator, meet its communications goals with a new IPedge® EP Voice over IP business telephone system. Founded in 2003, EYEMAGINE empowers Fortune 500 clients nationwide to meet and exceed eCommerce goals by delivering effective eCommerce solutions, including design, development, mobile applications, systems integration, conversion optimization, enterprise resource planning (ERP) integration, custom online payment solutions, and more.

Cindy Natoniewski, EYEMAGINE's operations manager, specified the need for an IP business telephone system that would meet EYEMAGINE's communication objectives, which include:

  • Establishing a voice communication presence with an affordable IP business telephone system;
  • Replacing the previous system, which had been outgrown, with the latest in IP technology;
  • Delivering the scalability that allows new users, features, and applications as the company grows;
  • Having an Automated Attendant with different time-of-day outgoing greetings so that incoming calls are always answered; and
  • Allowing users to personalize their telephone features, including their voice mailboxes.

EYEMAGINE turned to smplsolutions of Lake Forest, Calif., an Authorized Toshiba Dealer since 2001. Mark Gallagher, sales engineer smplsolutions, recommended Toshiba's IPedge EP Voice over IP business telephone system. He said, "Toshiba's IPedge EP is the perfect telephone system for growing small businesses. It has all the bells and whistles of a bigger system but is designed for companies with less than 40 users per server."

Solution: Toshiba's IPedge EP Delivers Scalable and Effective Voice Communication Presence

Installed and serviced by smplsolutions, EYEMAGINE's Toshiba business telephone system consists of:

Result #1: An Effective and Efficient Communication Solution for Callers

Toshiba met EYEMAGINE's requirement for a scalable telephone solution by providing features required by growing small businesses. With Automated Attendant, EYEMAGINE's telephones are always answered with appropriate outgoing greetings, based on time of day. Users now also have direct-dial extensions, individual voice mailboxes, and the ability to manage multiple lines while receiving important voice mails via email.

Result #2: Unified Messaging and Automated Attendant Improve Efficiency

Unified Messaging enables users to access their faxes, voice and email messages right from their inboxes. Adding Automated Attendant and direct-dial extensions empowers employees to be more efficient as they receive only the calls that are actually meant for them. It also improves client communication. The IPedge EP processes hundreds of incoming calls every month, helping EYEMAGINE employees increase productivity and profitability.

Result #3: Ability to Scale the Phone System Along With the Business

With Toshiba's IPedge EP, EYEMAGINE has an affordable, feature-rich IP business telephone system that can grow as the business grows. EYEMAGINE can add and network its IPedge EP with additional IPedge systems and/or Toshiba's Strata® CIX™ business telephone systems. For remote users, EYEMAGINE can simply add IP telephones without having to install a system.

Bottom Line: Centralized Toshiba Business Telephone System Saves Costs and Improves Communication

Toshiba's IPedge EP Voice over IP telephone system met and exceeded EYEMAGINE's communications objectives. Bottom-line benefits include:

  • An effective voice communication platform with an Automated Attendant and direct-dial extensions;
  • An affordable Voice over IP telephone system designed for a small business;
  • Flexibility of IP telephones, which can be moved around with plug-and-play efficiency;
  • Cost savings over a digital telephone system as less cabling was needed and Unified Communications was included with the IPedge EP; and
  • The ability to scale the telephone system as the business scales.

"Together, Toshiba and smplsolutions exceeded expectations, giving us exactly what we wanted: an effective telephone communication platform in an affordable IP business telephone system that was designed for small businesses," said Natoniewski. "And, we have room to grow."

"With Toshiba's IPedge EP single server solution, EYEMAGINE's users are empowered to communicate more effectively, be more efficient, and have greater access to their customers, partners and each other," added Gianna Santi, marketing manager for smplsolutions.

For an Authorized Toshiba Dealer, Visit: www.telecom.toshiba.com

To subscribe to the Toshiba Telecom Blog, visit http://blog.telecom.toshiba.com/.

Follow us on Facebook (ToshibaPhoneSystems), Twitter (toshibaphonesys) and LinkedIn (Toshiba-telecommunication-systems-division).

About Toshiba America Information Systems Inc.
Telecommunication Systems Division
Toshiba America Information Systems Inc. Telecommunication Systems Division is one of the three business units of Toshiba America Information Systems Inc. (TAIS) and offers business communication solutions for SMB enterprises and enterprises with multi-site or regional locations. Toshiba's VIPedge cloud service supports up to 60 users, and the IPedge and Strata CIX systems support from 8 to 1,000 users and offer Voice over IP, voice mail and unified messaging, conferencing and collaboration, unified communications applications, networking, mobility and more. Together with Toshiba's notebooks, tablet PCs, copiers, and surveillance video cameras/recorders, Toshiba's Telecommunication Systems Division helps enterprises maximize business efficiency in communications and mobility. For more information, visit www.Telecom.Toshiba.com. Headquartered in Irvine, Calif., TAIS is an independent operating company owned by Toshiba America Inc., a subsidiary of Toshiba Corporation, a world-leading diversified manufacturer, solutions provider and marketer of advanced electronic and electrical products and systems. Toshiba was founded in 1875 and today operates a global network of more than 550 consolidated companies, with 202,000 employees worldwide and annual sales surpassing 6.1 trillion yen (US$74 billion). Visit Toshiba's Web site at www.toshiba.co.jp/index.htm.

© 2012 Toshiba America Information Systems Inc. All rights reserved. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including, without limitation, product prices, specifications, availability, content of services, and contact information is subject to change without notice.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2173684

Add to Digg Bookmark with del.icio.us Add to Newsvine

Toshiba PR Contact:
Teri Sawyer
T&Co.
714-536-8407
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Cloud Expo Latest Stories
The 16th International Cloud Expo announces that its Call for Papers is now open. 16th International Cloud Expo, to be held June 9–11, 2015, at the Javits Center in New York City brings together Cloud Computing, APM, APIs, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
14th International Cloud Expo, held on June 10–12, 2014 at the Javits Center in New York City, featured three content-packed days with a rich array of sessions about the business and technical value of cloud computing, Internet of Things, Big Data, and DevOps led by exceptional speakers from every sector of the IT ecosystem. The Cloud Expo series is the fastest-growing Enterprise IT event in the past 10 years, devoted to every aspect of delivering massively scalable enterprise IT as a service.
Hardware will never be more valuable than on the day it hits your loading dock. Each day new servers are not deployed to production the business is losing money. While Moore’s Law is typically cited to explain the exponential density growth of chips, a critical consequence of this is rapid depreciation of servers. The hardware for clustered systems (e.g., Hadoop, OpenStack) tends to be significant capital expenses. In his session at 15th Cloud Expo, Mason Katz, CTO and co-founder of StackIQ, to discuss how infrastructure teams should be aware of the capitalization and depreciation model of these expenses to fully understand when and where automation is critical.
Over the last few years the healthcare ecosystem has revolved around innovations in Electronic Health Record (HER) based systems. This evolution has helped us achieve much desired interoperability. Now the focus is shifting to other equally important aspects – scalability and performance. While applying cloud computing environments to the EHR systems, a special consideration needs to be given to the cloud enablement of Veterans Health Information Systems and Technology Architecture (VistA), i.e., the largest single medical system in the United States.
In his session at 15th Cloud Expo, Mark Hinkle, Senior Director, Open Source Solutions at Citrix Systems Inc., will provide overview of the open source software that can be used to deploy and manage a cloud computing environment. He will include information on storage, networking(e.g., OpenDaylight) and compute virtualization (Xen, KVM, LXC) and the orchestration(Apache CloudStack, OpenStack) of the three to build their own cloud services. Speaker Bio: Mark Hinkle is the Senior Director, Open Source Solutions, at Citrix Systems Inc. He joined Citrix as a result of their July 2011 acquisition of Cloud.com where he was their Vice President of Community. He is currently responsible for Citrix open source efforts around the open source cloud computing platform, Apache CloudStack and the Xen Hypervisor. Previously he was the VP of Community at Zenoss Inc., a producer of the open source application, server, and network management software, where he grew the Zenoss Core project to over 10...
Most of today’s hardware manufacturers are building servers with at least one SATA Port, but not every systems engineer utilizes them. This is considered a loss in the game of maximizing potential storage space in a fixed unit. The SATADOM Series was created by Innodisk as a high-performance, small form factor boot drive with low power consumption to be plugged into the unused SATA port on your server board as an alternative to hard drive or USB boot-up. Built for 1U systems, this powerful device is smaller than a one dollar coin, and frees up otherwise dead space on your motherboard. To meet the requirements of tomorrow’s cloud hardware, Innodisk invested internal R&D resources to develop our SATA III series of products. The SATA III SATADOM boasts 500/180MBs R/W Speeds respectively, or double R/W Speed of SATA II products.
As more applications and services move "to the cloud" (public or on-premise) cloud environments are increasingly adopting and building out traditional enterprise features. This in turn is enabling and encouraging cloud adoption from enterprise users. In many ways the definition is blurring as features like continuous operation, geo-distribution or on-demand capacity become the norm. NuoDB is involved in both building enterprise software and using enterprise cloud capabilities. In his session at 15th Cloud Expo, Seth Proctor, CTO at NuoDB, Inc., will discuss the experiences from building, deploying and using enterprise services and suggest some ways to approach moving enterprise applications into a cloud model.
Until recently, many organizations required specialized departments to perform mapping and geospatial analysis, and they used Esri on-premise solutions for that work. In his session at 15th Cloud Expo, Dave Peters, author of the Esri Press book Building a GIS, System Architecture Design Strategies for Managers, will discuss how Esri has successfully included the cloud as a fully integrated SaaS expansion of the ArcGIS mapping platform. Organizations that have incorporated Esri cloud-based applications and content within their business models are reaping huge benefits by directly leveraging cloud-based mapping and analysis capabilities within their existing enterprise investments. The ArcGIS mapping platform includes cloud-based content management and information resources to more widely, efficiently, and affordably deliver real-time actionable information and analysis capabilities to your organization.
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity. In his session at Internet of @ThingsExpo, Mac Devine, Distinguished Engineer at IBM, will discuss bringing these three elements together via Systems of Discover.
Cloud and Big Data present unique dilemmas: embracing the benefits of these new technologies while maintaining the security of your organization’s assets. When an outside party owns, controls and manages your infrastructure and computational resources, how can you be assured that sensitive data remains private and secure? How do you best protect data in mixed use cloud and big data infrastructure sets? Can you still satisfy the full range of reporting, compliance and regulatory requirements? In his session at 15th Cloud Expo, Derek Tumulak, Vice President of Product Management at Vormetric, will discuss how to address data security in cloud and Big Data environments so that your organization isn’t next week’s data breach headline.
The cloud is everywhere and growing, and with it SaaS has become an accepted means for software delivery. SaaS is more than just a technology, it is a thriving business model estimated to be worth around $53 billion dollars by 2015, according to IDC. The question is – how do you build and scale a profitable SaaS business model? In his session at 15th Cloud Expo, Jason Cumberland, Vice President, SaaS Solutions at Dimension Data, will give the audience an understanding of common mistakes businesses make when transitioning to SaaS; how to avoid them; and how to build a profitable and scalable SaaS business.
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
SYS-CON Events announced today that Solgenia, the global market leader in Cloud Collaboration and Cloud Infrastructure software solutions, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Solgenia is the global market leader in Cloud Collaboration and Cloud Infrastructure software solutions. Designed to “Bridge the Gap” between personal and professional social, mobile and cloud user experiences, our solutions help large and medium-sized organizations dramatically improve productivity, reduce collaboration costs, and increase the overall enterprise value by bringing collaboration and infrastructure solutions to the cloud.
Cloud computing started a technology revolution; now DevOps is driving that revolution forward. By enabling new approaches to service delivery, cloud and DevOps together are delivering even greater speed, agility, and efficiency. No wonder leading innovators are adopting DevOps and cloud together! In his session at DevOps Summit, Andi Mann, Vice President of Strategic Solutions at CA Technologies, will explore the synergies in these two approaches, with practical tips, techniques, research data, war stories, case studies, and recommendations.
Enterprises require the performance, agility and on-demand access of the public cloud, and the management, security and compatibility of the private cloud. The solution? In his session at 15th Cloud Expo, Simone Brunozzi, VP and Chief Technologist(global role) for VMware, will explore how to unlock the power of the hybrid cloud and the steps to get there. He'll discuss the challenges that conventional approaches to both public and private cloud computing, and outline the tough decisions that must be made to accelerate the journey to the hybrid cloud. As part of the transition, an Infrastructure-as-a-Service model will enable enterprise IT to build services beyond their data center while owning what gets moved, when to move it, and for how long. IT can then move forward on what matters most to the organization that it supports – availability, agility and efficiency.