|By Debu Panda||
|December 4, 2012 09:06 AM EST||
I met several customers in the past few weeks who are evaluating Application Performance Management (APM) solution. They are facing a lot of challenges with their existing investments in old generation of APM solution. In this blog, I will outline some of the shortcomings with APM 1.0 tools that make them unfit for today’s applications.
What is APM 1.0
Customers have been managing application performance since early days of mainframe evolution. However, Application Performance Management as a discipline has gained popularity in the past decade.
Let me first introduce what I mean by APM 1.0. The enterprise applications and technologies such as Java have evolved in past two decades. The APM 1.0 tools were invented more than a decade back and they provided great benefits to resolve application issues that were prevalent with the early versions of Java and .NET technologies. However Java/.NET application servers have become mature and do not have those challenges any more. Also enterprise application architecture and technologies have changed drastically and the APM 1.0 tools have not kept up. The following figure shows the evolution of enterprise Java in the past 15 years and when APM 1.0 and APM 2.0 tools have started emerging.
Following are few challenges with the APM 1.0 tools that you will run into when trying to manage your enterprise applications.
Challenge 1: Not enough focus on end-user or visibility for business critical transactions
The application owner and the application support team primarily cares about the user experience and service level delivered by their applications. APM 1.0 tools were primarily built to monitor applications from an application infrastructure perspective.
These tools lack the capabilities to monitor applications from real user perspective and help you isolate application issues whether it is caused by the network, load balancers, ADNs such as Akamai, or the application, database, etc. Some of these solutions were quick to add some basic end-user monitoring capabilities such as synthetic monitoring. However an application support personnel has to switch between multiple consoles and depend on manual correlation between end-user monitoring and application deep dive monitoring tools.
These tools do not allow you to track a real user request to the line of the code. That means you are blind-sighted when users are impacted and struggle to find what is causing the application failure.
Challenge 2: Built for Development and not suitable for production monitoring
APM 1.0 deep-dive monitoring tools were primarily built to diagnose issues during the application development lifecycle. These tools morphed into production deep-dive monitoring tools when the need arose for APM in production environments. So, These tools were not optimized for production monitoring and hence require a lot of effort to tune for production.
First off, the complexities of agent installation and configuration hinder deployment in production environment. Second, these tools usually require configuration changes every time new application code is rolled out.
Most damagingly, they have high overhead on application performance and do not scale beyond 100-150 application servers. This means that most customers use these in a test environment or enable deep-dive monitoring retroactively after an application failure - assuming the problem will recur.
Finally, these tools do not provide operation friendly UIs and because they were originally built for developers.
Challenge 3: High Cost of Ownership
As I alluded earlier, the old generation APM tools are very complex to configure because these require application knowledge, manual instrumentation and complex agent deployment. Hence expensive consultants are required to deploy and configure and maintain these tools. These tools also have multiple consoles - adding to total cost of ownership. Some customers told me that they spend a lot of time managing these APM tools rather than being able to manage their applications.
Conclusion: A Poor fit for today’s applications
These tools were built more than a decade back, and have not evolved much although the application architecture, technologies and methodologies have gone though drastic changes.
Many of the customers whom I met were of the opinion that they spend more time managing the APM solution then managing their applications. If you use any of the APM 1.0 tools, and try to manage a modern application, you are likely in the same boat. Here are some customer expectations for a modern APM solution:
- It reduces your MTTR by quickly pinpointing business-critical issues with always-on, user-centric, deep application visibility
- Non-Invasive solution that requires no changes to application code, does not require manual instrumentation and auto-discovers your transactions, frame works, etc
- It provides Quick Time to Value and Ease of use with a single, integrated APM console
- Purpose-built for cloud applications
APM 1.0 tools certainly cannot satisfy these needs. In the next blog, I will discuss how an APM 2.0 solution like BMC Application Management addresses the challenges with APM 1.0 products and help you manage applications better thus improving customer satisfaction and resulting in better bottomline.
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
Mar. 28, 2017 11:15 PM EDT Reads: 3,422
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 28, 2017 09:30 PM EDT Reads: 3,797
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
Mar. 28, 2017 09:30 PM EDT Reads: 3,700
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
Mar. 28, 2017 08:15 PM EDT Reads: 2,315
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, will provide a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services ...
Mar. 28, 2017 07:00 PM EDT Reads: 4,462
SYS-CON Events announced today that Auditwerx will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Auditwerx specializes in SOC 1, SOC 2, and SOC 3 attestation services throughout the U.S. and Canada. As a division of Carr, Riggs & Ingram (CRI), one of the top 20 largest CPA firms nationally, you can expect the resources, skills, and experience of a much larger firm combined with the accessibility and atten...
Mar. 28, 2017 06:15 PM EDT Reads: 380
[session] Composable Infrastructure and Multi-Cloud By @HTBase | @CloudExpo #API #Cloud #Storage #DataCenter
Imagine having the ability to leverage all of your current technology and to be able to compose it into one resource pool. Now imagine, as your business grows, not having to deploy a complete new appliance to scale your infrastructure. Also imagine a true multi-cloud capability that allows live migration without any modification between cloud environments regardless of whether that cloud is your private cloud or your public AWS, Azure or Google instance. Now think of a world that is not locked i...
Mar. 28, 2017 06:15 PM EDT Reads: 419
MongoDB Atlas leverages VPC peering for AWS, a service that allows multiple VPC networks to interact. This includes VPCs that belong to other AWS account holders. By performing cross account VPC peering, users ensure networks that host and communicate their data are secure. In his session at 20th Cloud Expo, Jay Gordon, a Developer Advocate at MongoDB, will explain how to properly architect your VPC using existing AWS tools and then peer with your MongoDB Atlas cluster. He'll discuss the secur...
Mar. 28, 2017 04:45 PM EDT Reads: 442
Deep learning has been very successful in social sciences and specially areas where there is a lot of data. Trading is another field that can be viewed as social science with a lot of data. With the advent of Deep Learning and Big Data technologies for efficient computation, we are finally able to use the same methods in investment management as we would in face recognition or in making chat-bots. In his session at 20th Cloud Expo, Gaurav Chakravorty, co-founder and Head of Strategy Development ...
Mar. 28, 2017 03:45 PM EDT Reads: 3,779
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
Mar. 28, 2017 03:45 PM EDT Reads: 4,128
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...
Mar. 28, 2017 03:45 PM EDT Reads: 3,093
[session] Offshore Development: How Not to Screw It Up | @CloudExpo @MobiDev_ #Cloud #DigitalTransformation
In his session at Cloud Expo, Alan Winters, an entertainment executive/TV producer turned serial entrepreneur, will present a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to m...
Mar. 28, 2017 03:45 PM EDT Reads: 387
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 28, 2017 03:00 PM EDT Reads: 9,644
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Mar. 28, 2017 03:00 PM EDT Reads: 2,105
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
Mar. 28, 2017 02:15 PM EDT Reads: 3,678
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Mar. 28, 2017 02:15 PM EDT Reads: 2,192
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Mar. 28, 2017 02:00 PM EDT Reads: 14,265
What if you could build a web application that could support true web-scale traffic without having to ever provision or manage a single server? Sounds magical, and it is! In his session at 20th Cloud Expo, Chris Munns, Senior Developer Advocate for Serverless Applications at Amazon Web Services, will show how to build a serverless website that scales automatically using services like AWS Lambda, Amazon API Gateway, and Amazon S3. We will review several frameworks that can help you build serverle...
Mar. 28, 2017 01:15 PM EDT Reads: 2,207
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
Mar. 28, 2017 01:15 PM EDT Reads: 1,634
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Mar. 28, 2017 12:45 PM EDT Reads: 3,159