|By Debu Panda||
|December 4, 2012 09:06 AM EST||
I met several customers in the past few weeks who are evaluating Application Performance Management (APM) solution. They are facing a lot of challenges with their existing investments in old generation of APM solution. In this blog, I will outline some of the shortcomings with APM 1.0 tools that make them unfit for today’s applications.
What is APM 1.0
Customers have been managing application performance since early days of mainframe evolution. However, Application Performance Management as a discipline has gained popularity in the past decade.
Let me first introduce what I mean by APM 1.0. The enterprise applications and technologies such as Java have evolved in past two decades. The APM 1.0 tools were invented more than a decade back and they provided great benefits to resolve application issues that were prevalent with the early versions of Java and .NET technologies. However Java/.NET application servers have become mature and do not have those challenges any more. Also enterprise application architecture and technologies have changed drastically and the APM 1.0 tools have not kept up. The following figure shows the evolution of enterprise Java in the past 15 years and when APM 1.0 and APM 2.0 tools have started emerging.
Following are few challenges with the APM 1.0 tools that you will run into when trying to manage your enterprise applications.
Challenge 1: Not enough focus on end-user or visibility for business critical transactions
The application owner and the application support team primarily cares about the user experience and service level delivered by their applications. APM 1.0 tools were primarily built to monitor applications from an application infrastructure perspective.
These tools lack the capabilities to monitor applications from real user perspective and help you isolate application issues whether it is caused by the network, load balancers, ADNs such as Akamai, or the application, database, etc. Some of these solutions were quick to add some basic end-user monitoring capabilities such as synthetic monitoring. However an application support personnel has to switch between multiple consoles and depend on manual correlation between end-user monitoring and application deep dive monitoring tools.
These tools do not allow you to track a real user request to the line of the code. That means you are blind-sighted when users are impacted and struggle to find what is causing the application failure.
Challenge 2: Built for Development and not suitable for production monitoring
APM 1.0 deep-dive monitoring tools were primarily built to diagnose issues during the application development lifecycle. These tools morphed into production deep-dive monitoring tools when the need arose for APM in production environments. So, These tools were not optimized for production monitoring and hence require a lot of effort to tune for production.
First off, the complexities of agent installation and configuration hinder deployment in production environment. Second, these tools usually require configuration changes every time new application code is rolled out.
Most damagingly, they have high overhead on application performance and do not scale beyond 100-150 application servers. This means that most customers use these in a test environment or enable deep-dive monitoring retroactively after an application failure - assuming the problem will recur.
Finally, these tools do not provide operation friendly UIs and because they were originally built for developers.
Challenge 3: High Cost of Ownership
As I alluded earlier, the old generation APM tools are very complex to configure because these require application knowledge, manual instrumentation and complex agent deployment. Hence expensive consultants are required to deploy and configure and maintain these tools. These tools also have multiple consoles - adding to total cost of ownership. Some customers told me that they spend a lot of time managing these APM tools rather than being able to manage their applications.
Conclusion: A Poor fit for today’s applications
These tools were built more than a decade back, and have not evolved much although the application architecture, technologies and methodologies have gone though drastic changes.
Many of the customers whom I met were of the opinion that they spend more time managing the APM solution then managing their applications. If you use any of the APM 1.0 tools, and try to manage a modern application, you are likely in the same boat. Here are some customer expectations for a modern APM solution:
- It reduces your MTTR by quickly pinpointing business-critical issues with always-on, user-centric, deep application visibility
- Non-Invasive solution that requires no changes to application code, does not require manual instrumentation and auto-discovers your transactions, frame works, etc
- It provides Quick Time to Value and Ease of use with a single, integrated APM console
- Purpose-built for cloud applications
APM 1.0 tools certainly cannot satisfy these needs. In the next blog, I will discuss how an APM 2.0 solution like BMC Application Management addresses the challenges with APM 1.0 products and help you manage applications better thus improving customer satisfaction and resulting in better bottomline.
High-performing enterprise Software Quality Assurance (SQA) teams validate systems that are ready for use - getting most actively involved as components integrate and form complete systems. These teams catch and report on defects, making sure the customer gets the best software possible. SQA teams have leveraged automation and virtualization to execute more thorough testing in less time - bringing Dev and Ops together, ensuring production readiness. Does the emergence of DevOps mean the end of E...
Jan. 30, 2015 08:45 AM EST Reads: 2,759
Docker offers a new, lightweight approach to application portability. Applications are shipped using a common container format and managed with a high-level API. Their processes run within isolated namespaces that abstract the operating environment independently of the distribution, versions, network setup, and other details of this environment. This "containerization" has often been nicknamed "the new virtualization." But containers are more than lightweight virtual machines. Beyond their small...
Jan. 30, 2015 08:15 AM EST Reads: 3,145
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use c...
Jan. 30, 2015 07:45 AM EST Reads: 2,061
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, addressed the big issues involving these technologies and, more important, the results they will achieve. Rodney Rogers, chairman and CEO of Virtustream; Brendan O'Brien, co-founder of Aria Systems, Bart Copeland, president and CEO of ActiveState Software; Jim Cowie, chief scientist at Dyn; Dave Wagstaff, VP ...
Jan. 30, 2015 06:00 AM EST Reads: 2,793
“DevOps is really about the business. The business is under pressure today, competitively in the marketplace to respond to the expectations of the customer. The business is driving IT and the problem is that IT isn't responding fast enough," explained Mark Levy, Senior Product Marketing Manager at Serena Software, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 30, 2015 05:15 AM EST Reads: 2,542
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile ...
Jan. 30, 2015 05:00 AM EST Reads: 2,850
At 15th Cloud Expo, Shrikant Pattathil, Executive Vice President at Harbinger Systems, demos a video delivery platform that helps you do interactive videos. He discusses how Harbinger is accomplishing it in the cloud world, the problems they faced and the choices they made to get around these problems.
Jan. 30, 2015 04:45 AM EST Reads: 1,614
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series dat...
Jan. 30, 2015 04:45 AM EST Reads: 3,142
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water,...
Jan. 30, 2015 04:30 AM EST Reads: 3,172
15th Cloud Expo, which took place Nov. 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, expanded the conference content of @ThingsExpo, Big Data Expo, and DevOps Summit to include two developer events. IBM held a Bluemix Developer Playground on November 5 and ElasticBox held a Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of Bluemix, its services and functionalit...
Jan. 30, 2015 04:30 AM EST Reads: 2,800
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, focused on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud platfo...
Jan. 30, 2015 04:30 AM EST Reads: 3,443
SYS-CON Media announced that Splunk, a provider of the leading software platform for real-time Operational Intelligence, has launched an ad campaign on Big Data Journal. Splunk software and cloud services enable organizations to search, monitor, analyze and visualize machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices. The ads focus on delivering ROI - how improved uptime delivered $6M in annual ROI, improving customer operations by minin...
Jan. 30, 2015 03:30 AM EST Reads: 3,824
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Jan. 30, 2015 03:30 AM EST Reads: 3,097
Between the compelling mockups and specs produced by your analysts and designers, and the resulting application built by your developers, there is a gulf where projects fail, costs spiral out of control, and applications fall short of requirements. In his session at DevOps Summit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, will present a new approach where business and development users collaborate – each using tools appropriate to their goals and expertise – to build mo...
Jan. 30, 2015 03:15 AM EST Reads: 1,912
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
Jan. 30, 2015 03:00 AM EST Reads: 3,445
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
Jan. 30, 2015 02:30 AM EST Reads: 3,023
Code Halos - aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In his session at @ThingsExpo, Robert Brown, AVP, Center for the Future of Work at Cognizant Technology Solutions, outlined research, analysis and recommendations from his recently published book on this phenomena on the way leading edge organizations like GE and Disney are unlocking the Internet of Things opportunity and what steps your o...
Jan. 30, 2015 02:00 AM EST Reads: 3,045
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using ...
Jan. 30, 2015 02:00 AM EST Reads: 3,046
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial C...
Jan. 30, 2015 01:00 AM EST Reads: 2,916
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happe...
Jan. 30, 2015 12:30 AM EST Reads: 3,060