“Open source has always provided a number of benefits, including easing adoption costs, propagating a better understanding of the technology, and allowing for faster evolution and commercialization of products and services based on it,” noted Terry Woloszyn, Founder & CEO, Leeward Security Ltd., in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “This is clearly evident with the OpenStack and CloudStack,” Woloszyn continued, “and others that have been quickly commercialized as...| By PR Newswire | Article Rating: |
|
| December 17, 2012 01:16 AM EST | Reads: |
576 |
GURGAON, India, December 17, 2012 /PRNewswire/ --
Ameyo Uplifts Customer Experience for Oval Infotel
Oval Infotel India Ltd., an information based business promoting company, goes with Ameyo as their backbone technology for a better Customer Interaction Management (CIM). They were in the hunt for a technology that is easily configurable and customizable. Ameyo suited the necessity and enabled them elevate their customer experience.
(Logo: http://photos.prnewswire.com/prnh/20120625/IND10048699)
Based in a rural set-up of Belgaum, Oval Infotel, sought for a technology that would assist them in conferring information to their clients. A technology enabling them to procure critical consumer data, enhance customer satisfaction and measure loyalty with ease was the business need of the hour. Drishti's Ameyo best suited the need. It being easily configurable and customizable, enabled Oval Infotel effectively connect with more customers thereby elevating productivity. They could now self gauge their real time performance and manage SLA's with the assistance of the supervisory graphical dashboard. Through Ameyo, Oval Infotel simplified it's customer interaction management and delivered quality service.
As opined by Mr. Gangadhar Ghasari, Managing Director, Oval Infotel India Ltd, "We at Oval Infotel, specialize in assisting our clients, collect critical consumer data so that customer satisfaction and loyalty can be measured. We were looking for a technology that is customizable and easily configurable. Also, we have to provide our customers with correct information at the right time. Since we had a legacy set-up, we were in great need of an avant garde solution that is versatile and fulfills our need of reaching out to our customers. Ameyo has best suited this need. It's Supervisory Graphical Dashboard has been of a great help to us in our customer interaction management, thereby enabling us to gauge our performance and also manage our SLA's. Hence, we now are aiming at business breakthroughs by delivering quality service to our customers."
Oval Infotel India Ltd., espoused Ameyo as a successful business start up solution. Reaching out more customers was an important business demand for them. Ameyo with it's unique features have accentuated their operations and customer interaction management.
About Oval Infotel India Ltd.:
Oval Infotel India Ltd. is an overall technological information on telephone. One platform to enhance business. Oval Infotel provides services which are user friendly. Its an information based business promoting company, having various services like Virtual Contacts, Virtual Receptionist, Online Scheduler, Appointments, Customer Care, Inbound, Outbound Call Center Services, Telemarketing, Online Order Booking, Estate Management, Etc.
About Ameyo:
AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.
About Drishti:
Drishti offers communications solutions that empower more than enterprises and contact centers to dynamically manage business processes, interactions, workforce and service levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a Service).
Primary Media Contact: Vijayendra Raj, vijayendraraj@drishti-soft.com, 91-124-4771023
Published December 17, 2012 Reads 576
Copyright © 2012 SYS-CON Media, Inc. — All Rights Reserved.
Syndicated stories and blog feeds, all rights reserved by the author.
More Stories By PR Newswire
Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.
“Open source has always provided a number of benefits, including easing adoption costs, propagating a better understanding of the technology, and allowing for faster evolution and commercialization of products and services based on it,” noted Terry Woloszyn, Founder & CEO, Leeward Security Ltd., in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “This is clearly evident with the OpenStack and CloudStack,” Woloszyn continued, “and others that have been quickly commercialized as...May. 21, 2013 06:30 AM EDT Reads: 775 |
By Elizabeth White Cloud enables SMBs to access new, scalable resources – previously only available to enterprises – in flexible and cost-effective ways. McKinsey’s SMB Cloud Report projects the public cloud market to reach $40-$50 billion by 2015, with SMBs comprising 65% of public cloud spending in 2015. But selling cloud to SMBs raises the questions of who, what and how.
In her session at the 12th International Cloud Expo, Manjula Talreja, VP of Cisco’s Global Cloud Business Development Team, will discuss the...May. 21, 2013 06:15 AM EDT Reads: 1,810 |
By Pat Romanski In the face of rapidly increasing amounts of unstructured data, industry is investing heavily to turn machines into services and connect them to analytics engines that will extract an extraordinary amount of value and unleash a productivity revolution for both businesses and consumers.
In the health care, transportation and energy sectors alone, the combination of machine diagnostics software and analytics will eliminate as much as $150 billion in waste.
In his session at the 12th Internation...May. 21, 2013 05:00 AM EDT Reads: 2,942 |
By Jeremy Geelan The economics of business are radically changing due to the way in which software and services are being delivered thanks to cloud computing. In his session at 12th Cloud Expo | Cloud Expo New York [10-13 June, 2013], Mike Kavis will cover six reasons for the disruption.May. 21, 2013 04:00 AM EDT Reads: 4,598 |
By Jeremy Geelan New, "Super-Sized" 4-Day Cloud Computing Bootcamp is a brief introduction to cloud computing carefully created and devised to help you keep up with evolving trends like Big Data, PaaS, APIs, Mobile, Social and Data Analytics. Solutions built around these topics require a sound cloud computing infrastructure to be successful while assisting customers harvest real benefits from this transformational change that is happening in the IT ecosystem.May. 20, 2013 10:30 AM EDT Reads: 933 |
By Elizabeth White As enterprises deploy private IaaS clouds into production they are reevaluating their future application delivery models. SUSE and WSO2 believe that private PaaS will leverage the automation and scalability of Private IaaS solutions, such as OpenStack-based SUSE Cloud, to deliver the secure, standardized development environments that will make migrating to an agile, serviceoriented delivery model possible.
In their session at the 12th International Cloud Expo, Chris Haddad, VP of Technology Ev...May. 20, 2013 10:07 AM EDT Reads: 657 |
By Liz McMillan “Trust is an ongoing journey and sits at the foundation of any vendor relationship – the companies that don’t consistently earn trust won’t be around long,” noted Henrik Rosendahl, Senior VP of Cloud Solutions at Quantum, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “As they do more with cloud, trust will organically grow – maybe it’s just about meeting SLAs or seeing firsthand that data is there when you need it,” Rosendahl continued.
Cloud Computing Journal: The move ...May. 20, 2013 09:00 AM EDT Reads: 1,894 |
By Jeremy Geelan May. 20, 2013 08:15 AM EDT Reads: 3,005 |
By Jeremy Geelan
Cloud enables SMBs to access new, scalable resources – previously only available to enterprises – in flexible and cost-effective ways. McKinsey’s SMB Cloud Report projects the public cloud market to reach $40-$50 billion by 2015, with SMBs comprising 65% of public cloud spending in 2015. But selling cloud to SMBs raises the questions of who, what and how.
In this session Manjula Talreja, VP of Cisco’s Global Cloud Business Development Team, will discuss the importance of knowing who SMB...May. 20, 2013 08:00 AM EDT Reads: 1,269 |
By Jeremy Geelan Analyzing Hadoop jobs and speeding them up is often a tedious and time consuming effort that requires experts. In his upcoming session at 12th Cloud Expo | Cloud Expo New York [10-13 June, 2013], Michael Kopp will be showing how proven APM techniques can be used to speed up Hadoop jobs at the core, without going through tons of log files, beyond just adding more hardware and within minutes instead of hours or days. May. 20, 2013 08:00 AM EDT Reads: 1,768 |
- Cloud People: A Who's Who of Cloud Computing
- Cloud Expo New York Speaker Profile: Dave Linthicum – Cloud Technology Partners
- Cloud Expo New York: Cloud Is Changing the Economics of Business
- Windows Azure IaaS Reaches General Availability
- Cloud Expo New York Speaker Profile: Nicos Vekiarides – TwinStrata
- AMD and Adobe Collaborate on Upcoming Version of Adobe Premiere Pro Software to Enable Breakthrough Video Editing Performance Through Open Standards
- State and Local Governments Adopt Microsoft Dynamics CRM to Improve Citizen Service Delivery
- Enterasys Spotlights SDN's Impact on Traditional Networking in Upcoming Webinar
- New Relic Q1 2013 Blazes Past Growth Targets and Reaches 40,000 Active Customer Accounts
- Best CIO Practices Shared from SHI’s Customers
- Cloud Expo New York: Deploying Hybrid Cloud for Performance and Uptime
- Cloud Expo New York: Delivering Digital Marketing on the Cloud
- Cloud People: A Who's Who of Cloud Computing
- Cloud Expo New York: Best CIO Practices Shared from SHI’s Customers
- Cloud Expo New York Speaker Profile: Dave Linthicum – Cloud Technology Partners
- Cloud Expo New York Speaker Profile: Jill T. Singer – NRO
- Cloud Expo New York Speaker Profile: Greg O'Connor – AppZero
- Cloud Expo New York: Cloud Is Changing the Economics of Business
- Cloud Expo New York: How to Use Google Apps Script
- Windows Azure IaaS Reaches General Availability
- Cloud Expo New York Speaker Profile: Nicos Vekiarides – TwinStrata
- Cloud Computing Bootcamp at Cloud Expo New York
- AMD and Adobe Collaborate on Upcoming Version of Adobe Premiere Pro Software to Enable Breakthrough Video Editing Performance Through Open Standards
- State and Local Governments Adopt Microsoft Dynamics CRM to Improve Citizen Service Delivery
- The Top 150 Players in Cloud Computing
- What is Cloud Computing?
- Six Benefits of Cloud Computing
- The Top 250 Players in the Cloud Computing Ecosystem
- Twenty-One Experts Define Cloud Computing
- What's the Difference Between Cloud Computing and SaaS?
- Virtualization Conference Keynote Webcast Live on SYS-CON.TV
- The Future of Cloud Computing
- A Brief History of Cloud Computing: Is the Cloud There Yet?
- GDS International: Global Warming Scam?
- Cloud Expo Europe 2009 in Prague: Themes & Topics
- Cloud Computing Expo 2009 West: Call for Papers Now Closed








Cloud enables SMBs to access new, scalable resources – previously only available to enterprises – in flexible and cost-effective ways. McKinsey’s SMB Cloud Report projects the public cloud market to reach $40-$50 billion by 2015, with SMBs comprising 65% of public cloud spending in 2015. But selling cloud to SMBs raises the questions of who, what and how.
In her session at the 12th International Cloud Expo, Manjula Talreja, VP of Cisco’s Global Cloud Business Development Team, will discuss the...
In the face of rapidly increasing amounts of unstructured data, industry is investing heavily to turn machines into services and connect them to analytics engines that will extract an extraordinary amount of value and unleash a productivity revolution for both businesses and consumers.
In the health care, transportation and energy sectors alone, the combination of machine diagnostics software and analytics will eliminate as much as $150 billion in waste.
In his session at the 12th Internation...
The economics of business are radically changing due to the way in which software and services are being delivered thanks to cloud computing. In his session at 12th Cloud Expo | Cloud Expo New York [10-13 June, 2013], Mike Kavis will cover six reasons for the disruption.
New, "Super-Sized" 4-Day Cloud Computing Bootcamp is a brief introduction to cloud computing carefully created and devised to help you keep up with evolving trends like Big Data, PaaS, APIs, Mobile, Social and Data Analytics. Solutions built around these topics require a sound cloud computing infrastructure to be successful while assisting customers harvest real benefits from this transformational change that is happening in the IT ecosystem.
As enterprises deploy private IaaS clouds into production they are reevaluating their future application delivery models. SUSE and WSO2 believe that private PaaS will leverage the automation and scalability of Private IaaS solutions, such as OpenStack-based SUSE Cloud, to deliver the secure, standardized development environments that will make migrating to an agile, serviceoriented delivery model possible.
In their session at the 12th International Cloud Expo, Chris Haddad, VP of Technology Ev...
“Trust is an ongoing journey and sits at the foundation of any vendor relationship – the companies that don’t consistently earn trust won’t be around long,” noted Henrik Rosendahl, Senior VP of Cloud Solutions at Quantum, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “As they do more with cloud, trust will organically grow – maybe it’s just about meeting SLAs or seeing firsthand that data is there when you need it,” Rosendahl continued.
Cloud Computing Journal: The move ...
Cloud enables SMBs to access new, scalable resources – previously only available to enterprises – in flexible and cost-effective ways. McKinsey’s SMB Cloud Report projects the public cloud market to reach $40-$50 billion by 2015, with SMBs comprising 65% of public cloud spending in 2015. But selling cloud to SMBs raises the questions of who, what and how.
In this session Manjula Talreja, VP of Cisco’s Global Cloud Business Development Team, will discuss the importance of knowing who SMB...
Analyzing Hadoop jobs and speeding them up is often a tedious and time consuming effort that requires experts. In his upcoming session at 12th Cloud Expo | Cloud Expo New York [10-13 June, 2013], Michael Kopp will be showing how proven APM techniques can be used to speed up Hadoop jobs at the core, without going through tons of log files, beyond just adding more hardware and within minutes instead of hours or days.
New technologies allow schools, colleges and universities to analyze absolutely everything that happens. From student behavior, testing results, career development of students as well as educational needs based on changing societies. A lot of this data has already been stored and is used for statist...
A recent Gartner study states that the function of the modern CIO is in flux and that his or her future focus must incorporate digital assets (aka cloud-based data and applications) to remain relevant. Towards the goal of riding the sea change a compiler of stacks to a broker of business needs, secu...
In the coming years, big data will change the way organisations and societies are operated and managed. Big data however, is not the only trend that will impact significantly how organisations operate. Another major trend at the moment is gamification. Gamification will change the way organisations ...
We all talk about cloud differently, but is there a way we should be speaking about this tech?
Cloud computing is now a widely reported, if not accepted, IT movement that, depending on who you talk to, has changed or is changing the way businesses utilize infrastructure.
The age of data center automation is upon us. Whether it's cloud or SDN or devops in general, automation as a means to achieve efficiency and, one hopes, free up resources that can be then redirected to focus on innovation.
As is always the case when we begin to move further upwards, abstracting ...
Windows Azure Virtual Networks offers the power to open up several cross-premises use case scenarios, including Active Directory Disaster Recovery, SQL Database Replication, Windows Server 2012 DFS-R File Replication, Accelerated Cloud File Services with BranchCache, Hybrid Web Applications and MORE...
As the infrastructure cloud market (IaaS and PaaS) continues to grow rapidly, we are seeing quite a few customers who are delivering an application – whether it is a mission-critical or SaaS application – and basing their solution on VMware.
VMware Security Cloud Encryption cloud keyboard Cloud Enc...
Have you heard of products like IBM’s InfoSphere Streams, Tibco’s Event Processing product, or Oracle’s CEP product? All good examples of commercially available stream processing technologies which help you process events in real-time.
I’ve been asked what I consider as “Big Data” versus “Small Dat...
My fellow Technical Evangelists and I have authored a content series that steps through building your very own Private Cloud by leveraging Windows Server 2012, our FREE Hyper-V Server 2012, Windows Azure Infrastructure Services ( IaaS ) and System Center 2012 Service Pack 1.
Week-by-week, we walk ...












