Click here to close now.

Welcome!

@CloudExpo Authors: Carmen Gonzalez, Ian Khan, Elizabeth White, Jason Bloomberg, Plutora Blog

Blog Feed Post

Hosted Cloud infrastructure from Phoenix helps global leader Cape work even more industriously

In the UK, Cape employs 4,000 people and is the largest access and insulation employer in UK industrial services. It helps maintain over two-thirds of the UK's coal and oil-fired power generation facilities and 87 per cent of its nuclear capacity. As you would expect, IT plays a key role in its operations. When the company decided to relocate its UK headquarters, this was an opportunity to refresh and update the IT infrastructure: Cape's UK data centre was also located in its former Wakefield offices, from where the entire centralised infrastructure ran on 35 servers.

"IT is critical to how we operate as a business," says Dave Jones, Head of IT - UK Region, responsible for a user population of 700 across 60 sites. "It's absolutely essential in areas like payroll: we have to pay 4,000 people every week and it's critical we get it right. We can't risk people walking off-site because they haven't been paid!"

In his role, he says that IT has to be seen as a true enabler in delivering against business strategy and helping achieve corporate objectives: "The challenge for me, as Head of IT, is working closely with the business to ensure we're properly aligned - so I can prioritise IT projects and resources accordingly".

'Lift and shift' - or embrace the Cloud?
When the time came to move offices, Cape carefully reviewed the options available. "These included 'lifting and shifting' the whole IT Infrastructure to new purpose-built facilities at other UK sites - although there were no obvious sites and a significant cost would be involved," Jones says.

Jones continues "Second, we could lift and shift to a third party hosted data centre. But we needed around eight racks, so there'd also be a significant cost. The third option was a complete migration from on- premise physical infrastructures to a hosted Cloud solution.

Why Phoenix?
Phoenix already had a relationship with Cape, providing Business Continuity services and hardware break/fix maintenance for a number of years. "However, we did go out with a formal tendering process, initially looking at seven suppliers," Jones says. "But we knew from the outset that Phoenix had the resources and infrastructure in place to provide what we wanted. We also knew Phoenix people had the right skills around our critical SAP environment - the only aspect of our previous set-up that we wanted to physically migrate into the new facility, including a HP server." From a shortlist of two, Phoenix was awarded a three-year contract to host and deliver Cape's IT, in no small part based on the quality of its people. "Only three of the original seven suppliers believed they had the technical ability to support our SAP environment," Jones says.

A smooth transition
Cape's fully hosted solution is, Jones says, "based on best-of-breed technologies that include VMware for virtualisation and NetApp data storage. It's located in Tier 3 data centres that provide us with far greater security, redundancy and resilience than we could ever have afforded in-house." Cape now has a future-proofed IT Infrastructure that's extremely flexible and can be easily expanded to meet changing demand: "We can easily flex up if we require additional computing resources," Jones adds. "The great thing is, we can do this on-demand and at a monthly incremental operational cost, so we don't need to worry about Cape ex constraints. I suppose we have more of a 'hybrid' Cloud approach. It's clear Cloud computing is working out for us, and was the right choice for Cape."

"Phoenix provided us with a highly competent team throughout, from initial bid through the Solution Architects who designed our solution to the Project Manager and technical teams who delivered it. As with any large and complex project, you run into a few difficulties and learn lessons. But I've been extremely happy with the collaboration between Phoenix and my teams in getting issues resolved quickly, with minimum disruption. In fact, I did set expectations with the business of some disruption and, to be honest, we experienced far less than you'd normally associate with a project of this nature." Critically, not one payroll deadline was missed, despite the added complications of migrating over the SAP legacy system.

"It's clear that Phoenix attached all the right resources to deliver the solution we wanted. And the project did not overspend." Another positive outcome, he says, is this project helped drive improved change control in Cape's own IT team. "I knew we needed to tighten this up, and working with Phoenix - with its ISO accreditations, governance and change control processes - really helped us improve our culture internally. That's another win."

We knew from the outset that Phoenix had the resources and infrastructure in place to provide what we wanted. We also knew Phoenix people had the right skills around our critical SAP environment.
Dave Jones, Head of IT Cape

- ENDS -

Overview

Client
With 19,000 employees worldwide, Cape is an international leader providing industrial services to a wide range of clients, including access, insulation, fireproofing, coatings and cleanings.

Challenge
Relocate, update and enhance - at controlled cost - business-critical centralised IT services in advance of an office move. This included migrating and retaining an essential SAP legacy system into any new environment.

Solution
Cloud-based IT infrastructure services designed by Phoenix and hosted/delivered from a secure Phoenix data centre, including VMware virtualisation technology and NetApp storage. Phoenix also monitors and manages the environment 24/7.

Benefits
A more secure, resilient and flexible high performance IT infrastructure than Cape could have provisioned in-house, using the latest technology and delivering measurable technical and financial benefits. Phoenix expertise also guarantees support for a mission-critical SAP legacy platform, Cape's internal change control culture has improved significantly, and IT services can now flex on-demand.

About Phoenix
We are UK leaders in providing IT infrastructure services to help businesses innovate and grow while cutting costs and risk. We can host your services in the cloud or in the data centre, simplify desktop management, and build secure, reliable networks. Our business availability services can keep you working at all times. Whatever your needs, our professional experts can advise, plan and deploy, while our nationwide network of engineers are easily available for your support. For more information, please see: http://www.phoenix.co.uk/

Press contacts:
Nick Bird,
Spreckley Partners Ltd
Tel: +44 (0)207 388 9988
Email: [email protected]

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
SYS-CON Events announced today that Secure Infrastructure & Services will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Secure Infrastructure & Services (SIAS) is a managed services provider of cloud computing solutions for the IBM Power Systems market. The company helps mid-market firms built on IBM hardware platforms to deploy new levels of reliable and cost-effective computing and hig...
The enterprise market will drive IoT device adoption over the next five years. In his session at @ThingsExpo, John Greenough, an analyst at BI Intelligence, division of Business Insider, analyzed how companies will adopt IoT products and the associated cost of adopting those products. John Greenough is the lead analyst covering the Internet of Things for BI Intelligence- Business Insider’s paid research service. Numerous IoT companies have cited his analysis of the IoT. Prior to joining BI In...
Live Webinar with 451 Research Analyst Peter Christy. Join us on Wednesday July 22, 2015, at 10 am PT / 1 pm ET In a world where users are on the Internet and the applications are in the cloud, how do you maintain your historic SLA with your users? Peter Christy, Research Director, Networks at 451 Research, will discuss this new network paradigm, one in which there is no LAN and no WAN, and discuss what users and network administrators gain and give up when migrating to the agile world of clo...
DevOps Summit, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development...
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, it is now feasible to create a rich desktop and tuned mobile experience with a single codebase, without compromising performance or usability.
Containers are revolutionizing the way we deploy and maintain our infrastructures, but monitoring and troubleshooting in a containerized environment can still be painful and impractical. Understanding even basic resource usage is difficult – let alone tracking network connections or malicious activity. In his session at DevOps Summit, Gianluca Borello, Sr. Software Engineer at Sysdig, will cover the current state of the art for container monitoring and visibility, including pros / cons and liv...
SYS-CON Media announced today that CloudBees, the Jenkins Enterprise company, has launched ad campaigns on SYS-CON's DevOps Journal. CloudBees' campaigns focus on the business value of Continuous Delivery and how it has been recognized as a game changer for IT and is now a top priority for organizations, and the best ways to optimize Jenkins to ensure your continuous integration environment is optimally configured.
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the...
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than
The most often asked question post-DevOps introduction is: “How do I get started?” There’s plenty of information on why DevOps is valid and important, but many managers still struggle with simple basics for how to initiate a DevOps program in their business. They struggle with issues related to current organizational inertia, the lack of experience on Continuous Integration/Delivery, understanding where DevOps will affect revenue and budget, etc. In their session at DevOps Summit, JP Morgenthal...
"We provide a web application framework for building really sophisticated web applications that run on a browser without any installation need so we get used for biotech, defense, and banking applications," noted Charles Kendrick, CTO and Chief Architect at Isomorphic Software, in this SYS-CON.tv interview at @DevOpsSummit (http://DevOpsSummit.SYS-CON.com), held June 9-11, 2015, at the Javits Center in New York
"Plutora provides release and testing environment capabilities to the enterprise," explained Dalibor Siroky, Director and Co-founder of Plutora, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
DevOps tends to focus on the relationship between Dev and Ops, putting an emphasis on the ops and application infrastructure. But that’s changing with microservices architectures. In her session at DevOps Summit, Lori MacVittie, Evangelist for F5 Networks, will focus on how microservices are changing the underlying architectures needed to scale, secure and deliver applications based on highly distributed (micro) services and why that means an expansion into “the network” for DevOps.
"The idea of polyglot persistence is you have to apply the right database for the job - you always have to have many different databases in play. We offer that whole system as a service," explained Raj Singh, Developer Advocate for IBM Cloud Data Services, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
In his session at 16th Cloud Expo, Simone Brunozzi, VP and Chief Technologist of Cloud Services at VMware, reviewed the changes that the cloud computing industry has gone through over the last five years and shared insights into what the next five will bring. He also chronicled the challenges enterprise companies are facing as they move to the public cloud. He delved into the "Hybrid Cloud" space and explained why every CIO should consider ‘hybrid cloud' as part of their future strategy to achie...
SYS-CON Events announced today that WHOA.com, an ISO 27001 Certified secure cloud computing company, participated as “Bronze Sponsor” of SYS-CON's 16th International Cloud Expo® New York, which took place June 9-11, 2015, at the Javits Center in New York City, NY. WHOA.com is a leader in next-generation, ISO 27001 Certified secure cloud solutions. WHOA.com offers a comprehensive portfolio of best-in-class cloud services for business including Infrastructure as a Service (IaaS), Secure Cloud Desk...
SYS-CON Events announced today that Intelligent Systems Services will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Established in 1994, Intelligent Systems Services Inc. is located near Washington, DC, with representatives and partners nationwide. ISS’s well-established track record is based on the continuous pursuit of excellence in designing, implementing and supporting nationwide clients’ ...
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of pro...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading in...
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides private all-in-one social intranets allowing workers to securely collaborate from anywhere in the world and from any device. Social, mobile, and easy to use. MangoApps has been named a "Market Leader" by Ovum Research and a "Cool Vendor" by Gartner. 20,000+ business custome...