Welcome!

@CloudExpo Authors: Elizabeth White, Jason Bloomberg, Fouad Khalil, Automic Blog, Kelly Burford

News Feed Item

UNIT4 Business Software Announces 2013 Trends and Predictions

Cloud-based Infrastructure, Innovation and Customer Service will be Important in 2013

VICTORIA, BRITISH COLUMBIA and MANCHESTER, NEW HAMPSHIRE -- (Marketwire) -- 01/09/13 -- UNIT4 Business Software, the North American subsidiary of UNIT4 (EURONEXT AMSTERDAM:UNIT4), the global enterprise software provider for Businesses Living IN Change (BLINC)(TM), has issued its annual list of trends and predictions for the coming year. For 2013, UNIT4 Business Software expects the following trends to affect the industry and customers alike:

1. Millennials' "Minimize/Maximize" Phenomenon: The tidal wave of teenaged technology consumers at the turn of the millennium is now emerging as an R&D changing force in the business technology world. Their tastes and preferences for clean, zero-training technology interfaces, supported by devices with powerful, super-smart capabilities, is literally revolutionizing business app production. These now-emerging managers and business leaders have rejected old-school technology approaches, and software companies that recognize and respond with new user experiences - versus point and click interfaces - will win.

2. On-Premise Data Center Desertions: While on-premise data centers will remain for many corporations for select purposes/operations, clear evidence exists that there is growing corporate/organizational comfort with off-loading data into the cloud for routine and repetitive purposes. A hybrid approach is emerging for many companies in 2013 that will enable the redeployment of valuable organizational resources into activities more germane to business building and efficiency supporting. Software and services companies that offer a "choice" of multiple deployment options will best satisfy the market as these data center decisions are made.

3. Organizational Democratization and Flattening: Challenging economic times for many vertical market sectors have led to a reordering of organizational roles/responsibilities to reduce management layers and create more efficient workflows empowering a greater number of users. Today's more egalitarian, decentralized workforces will be margin-impacting factors in a new, flatter, more democratized workforce.

4. Analytic Activism: Gone will be the days when month-old, week-old, or even day-old data drive critical organizational decisions. And gone are the days when "the best" technologies for supporting decisions are executive dashboards allocated to a small handful of executives. A loud and emerging cry for more bite-sized analytic software applications - for specific purposes -- will drive decision-making down to levels throughout the organizational structure.

5. Social Collaboration Ports Over to Business: The consumerization of IT has also shown the business world that corporate branding/reputation is now inextricably tied to the opinion of "the masses." What's more, emerging opportunities to collect information from customers and prospects using social media tools will increasingly become the single most powerful force in determining everything from human resource to capital planning to R&D decisions. Watch in 2013 for an increasing array of embedded social capabilities in business software.

6. Mobile Mayhem for CIOs: A seemingly unending stream of market introductions for new mobile devices - with disparate standards - is reordering the role of CIOs to focus on a growing list of data integration, data disruption and security issues. As these chief technology executives grapple with their number one and two priorities - protect corporate intellectual/financial property...and keep their business running - watch for other executive areas to pick up IT management responsibilities for what will become "more routine" areas. (See below!)

7. CFO Role Reordering: The combination of a rapidly changing/challenging global economy, and the increasing commoditization of routine business software feature/functions, is moving application software decision-making responsibilities to non-technical roles. Watch for the CFO and line of business executives/managers to increasingly be the decision makers for routine software applications in the enterprise resource planning (ERP) and customer/constituent relationship management (CRM) space.

8. Technology Buyers will Boycott "Lock-In" Policies: As business software buyers become increasingly wary of vendor lock-in policies that limit their options to respond to rapid change circumstances, they will increasingly favor options that provide "post implementation agility." Options to port deployment in and out of the cloud, and to continuously reorganize/restructure without major cost/disruption, will be favored over all-cloud and/or rigidly coded software options that won't change easily.

9. Excellent Customer Service will be a Competitive Advantage: Many cloud- and app-based companies offer minimal customer service, tending toward spotty self-help forums that provide uneven and unproven support. Customers will increase their due diligence into the companies handling their critical data, and will expect customer service to be part of the value they receive. A SaaS model encourages good customer service because switching to a new vendor is less disruptive.

"What is occurring in the business software world is a convergence of mobile/social/cloud dynamics, overlaid by an increasingly younger user base that has different requirements," explained Shelley Zapp, CEO of UNIT4 Business Software. "Gone are the days when technology solutions are relegated only to IT departments and senior level executives - or are minimized to data entry only. Today's faster moving, more agile workforces know how to use technology to impact results, and companies like UNIT4 that offer the means to put these solutions into the right hands will provide the best value to companies and organizations."

About UNIT4 Business Software

UNIT4 Business Software is the North American subsidiary of UNIT4, a $550 million global business software and services company that creates, provides and supports software for Businesses Living IN Change - delivered via the cloud or on-premise. It offers solutions that help these fast-changing public, private, non-profit and higher education "BLINC" organizations embrace business change - simply, quickly and cost-effectively. UNIT4 Agresso, the company's flagship Enterprise Resource Planning (ERP) suite and UNIT4 Coda Financials, its best-of-class financial management software, are used by 6000+ organizations in more than 100 countries. For more information visit www.unit4software.com or follow the company on Twitter, LinkedIn and Innovating4Change, the company blog.

Contacts:
Media contact:
Birnbach Communications
Margaret Bonilla
(603) 548-0693
[email protected]
Twitter: @Marg_Bonilla

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@CloudExpo Stories
The “Digital Era” is forcing us to engage with new methods to build, operate and maintain applications. This transformation also implies an evolution to more and more intelligent applications to better engage with the customers, while creating significant market differentiators. In both cases, the cloud has become a key enabler to embrace this digital revolution. So, moving to the cloud is no longer the question; the new questions are HOW and WHEN. To make this equation even more complex, most ...
As you move to the cloud, your network should be efficient, secure, and easy to manage. An enterprise adopting a hybrid or public cloud needs systems and tools that provide: Agility: ability to deliver applications and services faster, even in complex hybrid environments Easier manageability: enable reliable connectivity with complete oversight as the data center network evolves Greater efficiency: eliminate wasted effort while reducing errors and optimize asset utilization Security: imple...
Mobile device usage has increased exponentially during the past several years, as consumers rely on handhelds for everything from news and weather to banking and purchases. What can we expect in the next few years? The way in which we interact with our devices will fundamentally change, as businesses leverage Artificial Intelligence. We already see this taking shape as businesses leverage AI for cost savings and customer responsiveness. This trend will continue, as AI is used for more sophistica...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
Digital transformation is about embracing digital technologies into a company's culture to better connect with its customers, automate processes, create better tools, enter new markets, etc. Such a transformation requires continuous orchestration across teams and an environment based on open collaboration and daily experiments. In his session at 21st Cloud Expo, Alex Casalboni, Technical (Cloud) Evangelist at Cloud Academy, explored and discussed the most urgent unsolved challenges to achieve f...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
The past few years have brought a sea change in the way applications are architected, developed, and consumed—increasing both the complexity of testing and the business impact of software failures. How can software testing professionals keep pace with modern application delivery, given the trends that impact both architectures (cloud, microservices, and APIs) and processes (DevOps, agile, and continuous delivery)? This is where continuous testing comes in. D
Blockchain is a shared, secure record of exchange that establishes trust, accountability and transparency across business networks. Supported by the Linux Foundation's open source, open-standards based Hyperledger Project, Blockchain has the potential to improve regulatory compliance, reduce cost as well as advance trade. Are you curious about how Blockchain is built for business? In her session at 21st Cloud Expo, René Bostic, Technical VP of the IBM Cloud Unit in North America, discussed the b...
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone in...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
The 22nd International Cloud Expo | 1st DXWorld Expo has announced that its Call for Papers is open. Cloud Expo | DXWorld Expo, to be held June 5-7, 2018, at the Javits Center in New York, NY, brings together Cloud Computing, Digital Transformation, Big Data, Internet of Things, DevOps, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
Modern software design has fundamentally changed how we manage applications, causing many to turn to containers as the new virtual machine for resource management. As container adoption grows beyond stateless applications to stateful workloads, the need for persistent storage is foundational - something customers routinely cite as a top pain point. In his session at @DevOpsSummit at 21st Cloud Expo, Bill Borsari, Head of Systems Engineering at Datera, explored how organizations can reap the bene...
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
In his session at 21st Cloud Expo, Michael Burley, a Senior Business Development Executive in IT Services at NetApp, described how NetApp designed a three-year program of work to migrate 25PB of a major telco's enterprise data to a new STaaS platform, and then secured a long-term contract to manage and operate the platform. This significant program blended the best of NetApp’s solutions and services capabilities to enable this telco’s successful adoption of private cloud storage and launching ...
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It’s clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. Tha...
In his general session at 21st Cloud Expo, Greg Dumas, Calligo’s Vice President and G.M. of US operations, discussed the new Global Data Protection Regulation and how Calligo can help business stay compliant in digitally globalized world. Greg Dumas is Calligo's Vice President and G.M. of US operations. Calligo is an established service provider that provides an innovative platform for trusted cloud solutions. Calligo’s customers are typically most concerned about GDPR compliance, application p...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...