Welcome!

@CloudExpo Authors: Pat Romanski, Elizabeth White, Nishanth Kadiyala, William Schmarzo, Rene Buest

Related Topics: @CloudExpo, Mobile IoT, Microservices Expo, Agile Computing, Apache, Cloud Security, SDN Journal

@CloudExpo: Article

Enterprise Mobility, Cloud Computing, BYOD and Unified Communication

Famous four in action and how they complement, and disrupt each other.....

1. Cloud and Mobility - A Match Made in Heaven....
Cloud computing is providing organizations with low-cost applications and storage, making it easier to manage the growing amount of information. Increased adoption of cloud-based systems (IaaS, SaaS, PaaS and everything else) in the enterprise will pave a way for a faster pace of adoption and acceptance of the cloud-based back end for mobile devices. With increased use of smartphones, tablets in enterprise (BlackBerry, Nexus, Surface, etc.), increased acceptance of BYOD, more and more business information and data will be moved outside the firewall. The trend will fuel the use of cloud infrastructure for mobile applications, and platform and infrastructure including storage. It's a no-brainer. Private mobile cloud, private mobile app stores, standalone enterprise class mobile app stores, etc., will start taking shape. The mobile app and platform ecosystem will evolve.The growth will, however, also depend on the ability of SaaS and PaaS vendors to facelift their applications and platforms for the mobile devices.

2. Mobility - A disrupter of traditional Unified Communication
Mobility, as we all know, is redefining the workplace as the boundaries blur between personal and professional life, home and office, business travel and in-office. Users want a seamless mobility experience that allows them to work anytime and anywhere, with the same productivity and performance they would get in a traditional corporate office.

From the enterprise perspective, management wants to minimize the cost of office space, increase employee  productivity, allow flexibility to work from home and keep people in the field. From that perspective,  the 3CS (Communication, Collaboration, Content and Social) or in other words Unified Communication / messaging and collaboration needs to redefine the boundary from the traditional office work space and multiple end points (PC, Laptops, Phone, Desk Phone, Mobile, etc.) to the mobile environment and potentially single end points.

Mobility is a disrupter simply because mobility is indirectly simplifying the core unified communication problem - the problem of "Multiple communication methods (Voice, Chat, Email, IM etc) on multiple channels (Mobile, Fixed line, Email system, Chat system, Wi-Fi, voice mail, multiple mail boxes, etc.) delivered to multiple devices (PC, Laptop, mobile, Internet) to a single person / identity" TO a slightly simpler "Multiple communication methods on multiple channels delivered to a single device to a single personal / identity". Unification of end point device is the centerpoint.

Traditional UC products will have to provide solutions centered mainly around FMC (Fixed mobile Convergence), Voice over WI-FI, mobile traffic redirection to enterprise telephony systems, and single end point delivery system for Voice, Video, Email and IM ) onto a device (with a single identity - phone no / email. Some of the challenges that mobility offers remain common - be it unified communications or device management. Needless to say that the a simple problem statement doesn't necessarily mean easy solution. The solution perspective has to change. The new MS surface and blackberry launches in 2013 should give us some clues on what is going to come next.

In my opinion, Mobility and UC will converge with mobility already serving many of the use cases for Unified communications problem with cloud serving as the ubiquitous necessity for both. Ultimately, it will be the death of the so called traditional "Unified Communication" of the past. Alternatively, it may transform itself into a new avatar- "Mobile Unified Communication" in a much bigger way in 2013 and 2014....

Cloud Computing, Unified Communication

3. Device Diversity plays the role of necessary evil
Form factor, platform, OS and device variety will pose a greater challenge in terms of interoperability, management, deployment and updates and everything else.....  Companies will have to forego traditional MDM - for device management and instead turn  to advanced form of device management (MDM) and sophiscated and more secured application and data management capabilities in the form of MAM, MEAP, MIM (Mobile Information Management ) - Citrix Share, HyperDrive, VMWare Octopus,   Citrix Fileshare, Dropbox, Google Drive etc). This will also fuel eco-system consolidation within submarkets such as MDM, MAM, MEAM, TEM etc.

4. Sweet Spot for SaaS Suppliers
SaaS vendors are perfectly positioned to provide mobile versions of their services for popular mobile browsers and devices. This will facilitate and simplify the use of mobile apps in the enterprise and help manage issues related to application and data management to a great extent. Imagine an organisation that hs already embraced BYOD, and few of its applications are already in the cloud - performance management, expense management, travel management, ERP, Sales force automation to name a few, and the business wants the applications to be available on the mobile devices.... The CIO has no choice... since it is practically not possible to custom build the apps for the device and not easy to move from a SaaS model to a on-premise model... Matter of the fact is that CIOs have no choice but to go with it if the application is supported on mobile OR ask the SaaS vendor to provide the support for the specific application in question for a win-win situation. This only will help the CIO's support the business and address the concerns of flexibility, agility, mobility, scalability, and speed of implementation without a significant compromise - which is otherwise not possible.

5. Security Considerations - Shift from Device / infrastructure to Information and Data.
Mobility has practically removed the traditional boundaries of the enterprise, corporate network and secured / wired infrastructure which in turn has made  it vulnerable to numerous (and real) threats from enterprise information security perspective. With the advent of BYOD, device centric approach to solve security challanges is not enough. IT departments will have to move to multiple levels of security - from device level to information level via advanced forms of MDM (device management) and MAM / MIM (Mobile Application and Mobile Information / Data Management). The security concerns are no longer be a IT security department issue but a more strategic issue and has to be dealt in a holistic manner.

Not only the security strategy will have to unique to a specific company / industry but should encompass technical, organizational, and regulatory factors. These considerations will need to be taken care of at the design level itself with a clear focus on information centric security management and defined much earlier in the game plan. In the absence of guidelines, i hope that industry consortiums and government agencies will start discussing the most sensitive areas and create guidelines for security needs rather than each company and industry defining its policy. This i believe will help everyone.

6. Decrease in Total Cost of Ownership
Enterprise Mobility will turn out to be a game changer in the troubled financial times as it will bring down the overall cost of ownership to the enterprise. Traditional logic of economies of scale has defied this so far as enterprise customers (read 'Scale') are charged a premium fee. With increased consumerization in the enterprise, cost to an enterprise user of mobility services should reduce as the differentiation of two types of consumers (enterprise VS retail) disappears.

Case in point is RIM - who is hoped to bring down the overall cost of ownership as they turn their focus to consumerisaton in the interest of everyone (and more for them to regain lost market share to apples and androids)... Only time will tell in 2013...

Increased data usage will shift the focus to better archiving and optimization of storage indirectly addressing the data security aspects.

7. Ecosystem Consolidation
Mergers and acquisitions was seen in 2011, 2012 in the cloud application management space when big players acquired niche players with cloud enabler and management products. The next few years will see the same trend in mobile application management space. Citrix acquisition of zenprise is an indicator of the potential future. The MAM (Mobile Application Management), MEM (Mobile Enterprise Management), MEAP (Mobile Enterprise Application Platforms) will have the same fate for all the good reasons and big players are already in the foray with various ties already in place.

8. Buy Your Own Application - Future
Buy your own application is a futuristic thing but it will pick up once the data / information is isolated from application layer and users are able to use the data using their preferred application for viewing. One example is the the choice of email client (view) for emails (data).

More Stories By Sunil Pathak

Sunil has close to 16 years experience in Information Technology providing leadership, management, planning, system development and engineering, training, people development, methodologies, and process support. He has worked in the area of internet based technology solutions, ecommerce applications, product development, product maintenance, e-business platforms, portals, collaboration, content management, and business intelligence.

He currently works for Colt Technologies Services, Bangalore, India as Head of Systems Development and Support. Sunil holds an Executive MBA (IIM Calcutta), Masters in Technology (IIT Kanpur) and a Bachelor of Engineering in Electrical Engineering. He also holds diploma in entrepreneurship from EDI Ahmedabad. He can be reached at :
Linkedin - http://in.linkedin.com/pub/sunil-pathak/4/501/a9b
Twitter - @sunil__pathak


Disclaimer:The opinion expressed here are my own and not necessarily those of my employer.

@CloudExpo Stories
SYS-CON Events announced today that Datanami has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datanami is a communication channel dedicated to providing insight, analysis and up-to-the-minute information about emerging trends and solutions in Big Data. The publication sheds light on all cutting-edge technologies including networking, storage and applications, and thei...
"We are a monitoring company. We work with Salesforce, BBC, and quite a few other big logos. We basically provide monitoring for them, structure for their cloud services and we fit into the DevOps world" explained David Gildeh, Co-founder and CEO of Outlyer, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Silicon India has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Published in Silicon Valley, Silicon India magazine is the premiere platform for CIOs to discuss their innovative enterprise solutions and allows IT vendors to learn about new solutions that can help grow their business.
Join us at Cloud Expo June 6-8 to find out how to securely connect your cloud app to any cloud or on-premises data source – without complex firewall changes. More users are demanding access to on-premises data from their cloud applications. It’s no longer a “nice-to-have” but an important differentiator that drives competitive advantages. It’s the new “must have” in the hybrid era. Users want capabilities that give them a unified view of the data to get closer to customers and grow business. The...
The Internet giants are fully embracing AI. All the services they offer to their customers are aimed at drawing a map of the world with the data they get. The AIs from these companies are used to build disruptive approaches that cannot be used by established enterprises, which are threatened by these disruptions. However, most leaders underestimate the effect this will have on their businesses. In his session at 21st Cloud Expo, Rene Buest, Director Market Research & Technology Evangelism at Ara...
"We do one of the best file systems in the world. We learned how to deal with Big Data many years ago and we implemented this knowledge into our software," explained Jakub Ratajczak, Business Development Manager at MooseFS, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), provided an overview of various initiatives to certify the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldwide re...
SYS-CON Events announced today that TechTarget has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget storage websites are the best online information resource for news, tips and expert advice for the storage, backup and disaster recovery markets.
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
"Loom is applying artificial intelligence and machine learning into the entire log analysis process, from start to finish and at the end you will get a human touch,” explained Sabo Taylor Diab, Vice President, Marketing at Loom Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
@DevOpsSummit at Cloud Expo taking place Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center, Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is ...
SYS-CON Events announced today that EnterpriseTech has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. EnterpriseTech is a professional resource for news and intelligence covering the migration of high-end technologies into the enterprise and business-IT industry, with a special focus on high-tech solutions in new product development, workload management, increased effi...
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing bes...
A look across the tech landscape at the disruptive technologies that are increasing in prominence and speculate as to which will be most impactful for communications – namely, AI and Cloud Computing. In his session at 20th Cloud Expo, Curtis Peterson, VP of Operations at RingCentral, highlighted the current challenges of these transformative technologies and shared strategies for preparing your organization for these changes. This “view from the top” outlined the latest trends and developments i...
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, paneli...
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex software systems for startups and enterprises. Since 2009 it has grown from a small group of passionate engineers and business...
Hardware virtualization and cloud computing allowed us to increase resource utilization and increase our flexibility to respond to business demand. Docker Containers are the next quantum leap - Are they?! Databases always represented an additional set of challenges unique to running workloads requiring a maximum of I/O, network, CPU resources combined with data locality.