Welcome!

@CloudExpo Authors: Yeshim Deniz, Pat Romanski, Liz McMillan, Elizabeth White, Zakia Bouachraoui

News Feed Item

Nimble Expands Apps Marketplace Adding Zapier, Freshdesk, Import2 to Empower Social Selling

Integrating Nimble Social Relationship Management With Salesforce.com, QuickBooks and GoToWebinar to Streamline Customer Engagement

SANTA MONICA, CA -- (Marketwire) -- 01/16/13 -- Nimble, a pioneering social relationship management platform, announced a new set of business productivity apps including Zapier, FreshDesk and Import2, has been added to the growing Nimble Apps Marketplace. Nimble is internationally acclaimed for empowering business teams to collectively engage with customers and turn social conversations into business opportunities with its simple web-based solution.

The Nimble Apps Marketplace now hosts an expanding collection of third-party tools, empowering Nimble users with lead capture and analytics, email marketing support, and more. These new Nimble add-ons, available immediately to the Nimble community, give businesses even more ways to close the social marketing and sales loop.

"Our newest wave of apps helps our growing population of social business users and empowers them to practice social selling," said Jon Ferrara, CEO, Nimble. "Tying company-wide social conversations to customers is crucial to business success, and by integrating these third-party applications into our Apps Marketplace, we open up new ways of empowering teams through collaborating and conversing around the customer with Nimble."

Newest Additions to the Nimble Apps Marketplace

Zapier
Use Zapier to integrate Nimble into your favorite business applications. Connecting web-based apps is often a challenge. In the past, users transcribed data themselves or hired a programmer to sync apps between complicated APIs. Zapier helps business people, who know their time is better spent connecting with customers, by syncing the web services they are already using on a daily basis to increase productivity and results. Think of Zapier as an If This, Then That (IFTTT) for business users.

With Zapier connected to Nimble you can automatically:

  • Send new Salesforce.com leads into Nimble for more effective social selling
  • Send new QuickBooks customers and vendors into Nimble to nurture and manage relationships
  • Send new GoToWebinar attendees into Nimble for more effective customer engagement

Just drag and drop the icons for Nimble and your favorite web app into place, select the information to transfer and Zapier does the rest. Learn more at: https://zapier.com/. Twitter: @Zapier

Freshdesk
The Nimble-Freshdesk integration enables agents to see full customer records from within a Freshdesk help ticket. Freshdesk is a cloud-based help desk software system that allows organizations to support their customers through email, phone, website, Facebook and Twitter. Its simple yet powerful features make Freshdesk a great solution for startups to enterprises. Freshdesk and Nimble work together to create a "social help desk" to keep business owners and small teams organized with the most recent, accurate information available about their customers. For more information, visit http://www.freshdesk.com or Facebook: http://www.facebook.com/freshdesk or Twitter: @freshdesk.

With Freshdesk connected to Nimble you can easily:

  • View Nimble contact details from the Freshdesk support ticket
  • Import new contacts into Nimble from Freshdesk
  • Review Freshdesk customer email and social conversation history in Nimble

Import2
Import2 for Nimble is a complete data migration solution for Nimble. It helps customers transfer all accounts, contacts, and sales activity history into Nimble from other CRMs, such as Salesforce.com, Zoho, SugarCRM, SalesLogix, Highrise, and many others -- it's as easy as clicking one button. Import2 believes that users should be able to control the data they store in cloud apps they use, making moving data in and out of apps simple. Importing data quickly, accurately and with confidence continues to be one of the most sought-after items on productivity wish lists. More at: http://www.import2.com/nimble. Twitter: @Importto

With Import2 connected to Nimble, you can easily:

  • Transition your entire company's customer info into Nimble from legacy CRM systems
  • Easily migrate new sales reps to Nimble from a variety of contact products

After launching in late 2012, the Nimble Apps Marketplace now has many popular business tools, including HootSuite, MailChimp, HubSpot, Wufoo, Rapportive, and more. Nimble will add additional applications in the future, and encourages developers with interest in building into the Nimble social business platform to visit the Nimble Developer Portal: https://developer.nimble.com/.

More Information:

About Nimble
Nimble is a social relationship management system for businesses, teams and sales professionals to help them transform their social conversations and communities into opportunities. Nimble opens a whole new channel for companies to engage customers in a two-way dialogue, combining the power of traditional CRM, classic contact management, and social media into a simple, affordable web-based social selling solution.

Since its launch, Nimble has won PC Magazine "Editors' Choice", DEMO's "DEMO God" recognition, Gartner's "Cool Vendor" for Social Software and Collaboration, Red Herring Top 100 Global Finalist, and Paul Greenberg's "CRM Watch List", published by ZDNet, for three consecutive years. In addition, Nimble was recently recognized in Entrepreneur's annual "100 Brilliant Companies" and "OnDemand Top 25 Private Companies To Watch List."

Located in Santa Monica, Nimble is in the heart of the Southern California tech community. For more information, please email [email protected] or visit www.nimble.com. Nimble can also be found on Facebook, Twitter, LinkedIn and YouTube.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Media contact:
Brenda Christensen
(818) 307-9942
Skype: brenda-christensen
Email Contact

Twitter: @brendachrist

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

CloudEXPO Stories
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of computational needs for many industries. Their solutions provide benefits across many environments, such as datacenter deployment, HPC, workstations, storage networks and standalone server installations. ICC has been in business for over 23 years and their phenomenal range of clients include multinational corporations, universities, and small businesses.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a member of the Society of Information Management (SIM) Atlanta Chapter. She received a Business and Economics degree with a minor in Computer Science from St. Andrews Presbyterian University (Laurinburg, North Carolina). She resides in metro-Atlanta (Georgia).
In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, discussed how to use Kubernetes to set up a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace. His expertise is in automating deployment, management, and problem resolution in these environments, allowing his teams to run large transactional applications with high availability and the speed the consumer demands.
Everyone wants the rainbow - reduced IT costs, scalability, continuity, flexibility, manageability, and innovation. But in order to get to that collaboration rainbow, you need the cloud! In this presentation, we'll cover three areas: First - the rainbow of benefits from cloud collaboration. There are many different reasons why more and more companies and institutions are moving to the cloud. Benefits include: cost savings (reducing on-prem infrastructure, reducing data center foot print, reducing IT support costs), enabling growth (ensuring a highly available, highly scalable infrastructure), increasing employee access & engagement (by having collaboration tools that are usable and available globally regardless of location there will be an increased connectedness amongst teams and individuals that will help increase both efficiency and productivity.)
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.