Welcome!

@CloudExpo Authors: Elizabeth White, Pat Romanski, Liz McMillan, Kevin Benedict, Olivier Huynh Van

News Feed Item

Nimble Expands Apps Marketplace Adding Zapier, Freshdesk, Import2 to Empower Social Selling

Integrating Nimble Social Relationship Management With Salesforce.com, QuickBooks and GoToWebinar to Streamline Customer Engagement

SANTA MONICA, CA -- (Marketwire) -- 01/16/13 -- Nimble, a pioneering social relationship management platform, announced a new set of business productivity apps including Zapier, FreshDesk and Import2, has been added to the growing Nimble Apps Marketplace. Nimble is internationally acclaimed for empowering business teams to collectively engage with customers and turn social conversations into business opportunities with its simple web-based solution.

The Nimble Apps Marketplace now hosts an expanding collection of third-party tools, empowering Nimble users with lead capture and analytics, email marketing support, and more. These new Nimble add-ons, available immediately to the Nimble community, give businesses even more ways to close the social marketing and sales loop.

"Our newest wave of apps helps our growing population of social business users and empowers them to practice social selling," said Jon Ferrara, CEO, Nimble. "Tying company-wide social conversations to customers is crucial to business success, and by integrating these third-party applications into our Apps Marketplace, we open up new ways of empowering teams through collaborating and conversing around the customer with Nimble."

Newest Additions to the Nimble Apps Marketplace

Zapier
Use Zapier to integrate Nimble into your favorite business applications. Connecting web-based apps is often a challenge. In the past, users transcribed data themselves or hired a programmer to sync apps between complicated APIs. Zapier helps business people, who know their time is better spent connecting with customers, by syncing the web services they are already using on a daily basis to increase productivity and results. Think of Zapier as an If This, Then That (IFTTT) for business users.

With Zapier connected to Nimble you can automatically:

  • Send new Salesforce.com leads into Nimble for more effective social selling
  • Send new QuickBooks customers and vendors into Nimble to nurture and manage relationships
  • Send new GoToWebinar attendees into Nimble for more effective customer engagement

Just drag and drop the icons for Nimble and your favorite web app into place, select the information to transfer and Zapier does the rest. Learn more at: https://zapier.com/. Twitter: @Zapier

Freshdesk
The Nimble-Freshdesk integration enables agents to see full customer records from within a Freshdesk help ticket. Freshdesk is a cloud-based help desk software system that allows organizations to support their customers through email, phone, website, Facebook and Twitter. Its simple yet powerful features make Freshdesk a great solution for startups to enterprises. Freshdesk and Nimble work together to create a "social help desk" to keep business owners and small teams organized with the most recent, accurate information available about their customers. For more information, visit http://www.freshdesk.com or Facebook: http://www.facebook.com/freshdesk or Twitter: @freshdesk.

With Freshdesk connected to Nimble you can easily:

  • View Nimble contact details from the Freshdesk support ticket
  • Import new contacts into Nimble from Freshdesk
  • Review Freshdesk customer email and social conversation history in Nimble

Import2
Import2 for Nimble is a complete data migration solution for Nimble. It helps customers transfer all accounts, contacts, and sales activity history into Nimble from other CRMs, such as Salesforce.com, Zoho, SugarCRM, SalesLogix, Highrise, and many others -- it's as easy as clicking one button. Import2 believes that users should be able to control the data they store in cloud apps they use, making moving data in and out of apps simple. Importing data quickly, accurately and with confidence continues to be one of the most sought-after items on productivity wish lists. More at: http://www.import2.com/nimble. Twitter: @Importto

With Import2 connected to Nimble, you can easily:

  • Transition your entire company's customer info into Nimble from legacy CRM systems
  • Easily migrate new sales reps to Nimble from a variety of contact products

After launching in late 2012, the Nimble Apps Marketplace now has many popular business tools, including HootSuite, MailChimp, HubSpot, Wufoo, Rapportive, and more. Nimble will add additional applications in the future, and encourages developers with interest in building into the Nimble social business platform to visit the Nimble Developer Portal: https://developer.nimble.com/.

More Information:

About Nimble
Nimble is a social relationship management system for businesses, teams and sales professionals to help them transform their social conversations and communities into opportunities. Nimble opens a whole new channel for companies to engage customers in a two-way dialogue, combining the power of traditional CRM, classic contact management, and social media into a simple, affordable web-based social selling solution.

Since its launch, Nimble has won PC Magazine "Editors' Choice", DEMO's "DEMO God" recognition, Gartner's "Cool Vendor" for Social Software and Collaboration, Red Herring Top 100 Global Finalist, and Paul Greenberg's "CRM Watch List", published by ZDNet, for three consecutive years. In addition, Nimble was recently recognized in Entrepreneur's annual "100 Brilliant Companies" and "OnDemand Top 25 Private Companies To Watch List."

Located in Santa Monica, Nimble is in the heart of the Southern California tech community. For more information, please email [email protected] or visit www.nimble.com. Nimble can also be found on Facebook, Twitter, LinkedIn and YouTube.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Media contact:
Brenda Christensen
(818) 307-9942
Skype: brenda-christensen
Email Contact

Twitter: @brendachrist

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@CloudExpo Stories
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Most of us already know that adopting new cloud applications can boost a business’s productivity by enabling organizations to be more agile and ready to change course in our fast-moving and connected digital world. But the rapid adoption of cloud apps and services also brings with it profound security threats, including visibility and control challenges that aren’t present in traditional on-premises environments. At the same time, the cloud – because of its interconnected, flexible and adaptable...
Technology vendors and analysts are eager to paint a rosy picture of how wonderful IoT is and why your deployment will be great with the use of their products and services. While it is easy to showcase successful IoT solutions, identifying IoT systems that missed the mark or failed can often provide more in the way of key lessons learned. In his session at @ThingsExpo, Peter Vanderminden, Principal Industry Analyst for IoT & Digital Supply Chain to Flatiron Strategies, will focus on how IoT de...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
While DevOps promises a better and tighter integration among an organization’s development and operation teams and transforms an application life cycle into a continual deployment, Chef and Azure together provides a speedy, cost-effective and highly scalable vehicle for realizing the business values of this transformation. In his session at @DevOpsSummit at 19th Cloud Expo, Yung Chou, a Technology Evangelist at Microsoft, will present a unique opportunity to witness how Chef and Azure work tog...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...