Welcome!

@CloudExpo Authors: Elizabeth White, Pat Romanski, Liz McMillan, Stackify Blog, Dana Gardner

Blog Feed Post

Thunderhead.com heads skyward with substantial growth in 2012

Company drives innovation with release of new design-led cloud technology, setting its agenda for 2013.

Thunderhead.com, a leading provider of customer experience solutions for the enterprise, today announced revenues for 2012 of close to £43 million. This represents an 18 per cent increase on 2011, demonstrating substantial and sustained growth.

Growth came from strong performance and demand in all regions, but especially in the North American market. The company reports an impressive three-year CAGR of 32 per cent, alongside a two-year period of significant investment in research and development for new cloud technology.

"Thunderhead.com has had another good year in 2012, with a very satisfying financial result, maintaining the upward trajectory in the growth of our business. This was a year of outstanding operational performance, as well as being strategically important with the launch of our ONE platform, our ground-breaking suite of customer experience solutions for the cloud." said Glen Manchester, CEO and Founder, Thunderhead.com.

He added: "Thunderhead.com has always been known as an innovator in both user-centred design and technology, and with the launch of our ONE platform we are leading the new wave of design-oriented cloud solutions for the enterprise. Building on our leadership in interactive communications and collaboration, our new solutions will enable businesses to solve the key problem in customer experience, managing the entire customer journey across all touchpoints."

Chris Manton-Jones, COO, Thunderhead.com said: "Strong performance and continued year-on-year growth, as shown in the end of year results, means that we are extremely well positioned to scale our business into the cloud."

"In 2013, we will build on this momentum to broaden and expand our markets, leading the charge in the Customer Experience segment. With ONE already being well received, Thunderhead.com is strategically well positioned with solutions that will drive sales and take the company to the next level, not only in our established markets where we lead, such as insurance, financial services, and capital markets, but in new markets. Expect to see more exciting announcements from us over the next few months."

Recent highlights:

  • 2012 marked the culmination of a long period of intensive R&D investment with the launch in San Francisco of Thunderhead.com's cloud solution for Customer Experience Management, the ONE Engagement platform. ONE is an enterprise-class SaaS platform that enables businesses to manage all aspects of customer experience and enterprise engagement, providing real-time management of communication, conversation and collaboration with customers and partners.

  • In 2012, Thunderhead.com launched its first solution for the rapidly growing Salesforce ecosystem. ONE Correspond for Salesforce integrates with the Salesforce Service Cloud, Sales Cloud and Marketing Cloud, and is available from the Salesforce AppExchange. Success with ONE Correspond for Salesforce has already validated the opportunity, and further solutions for Salesforce will be launched in 2013.

  • Used by 14 of the G15 investment banks, and a growing number of leading Commodities and Energy trading companies, Thunderhead.com is the industry standard for the automation of trade and relationship documentation. With the launch of ONE for Capital Markets in November 2012, this solution is now available in the cloud, with expanded capability, reaching a much broader trading community.

  • A number of key customers have adopted the ONE platform since its launch in September 2012, including Allianz, Glencore, Prudential UK and Trafigura. New customers from the telco market, signaling Thunderhead.com's move into this segment, include a major new telco merger, and Teliqo.

  • In January 2013, Thunderhead.com was recognized with inclusion in the CRM Watchlist 2013, an annual award designed to highlight CRM companies that are expected to have a significant impact in the coming year with customers and the industry they represent. The award is coordinated by leading CRM analyst Paul Greenberg.

About Thunderhead.com
Thunderhead.com leads the advancement of enterprise software solutions for Customer Experience management. The Thunderhead.com ONE customer engagement platform provides powerful SaaS solutions that reshape the way businesses engage with each other and their customers.

Some of the world's most demanding companies trust Thunderhead.com to help them build customer engagement and create enduring relationships. With Thunderhead.com, businesses have more power to drive revenue, brand strength, and differentiation through superior customer experience. Thunderhead.com serves its global customer base from offices located in North America, Europe and Asia Pacific. See: www.thunderhead.com

Media contact
James Ash & Georgina Heaume, Liberty Communications: 02077514444

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
"Storpool does only block-level storage so we do one thing extremely well. The growth in data is what drives the move to software-defined technologies in general and software-defined storage," explained Boyan Ivanov, CEO and co-founder at StorPool, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
Is advanced scheduling in Kubernetes achievable?Yes, however, how do you properly accommodate every real-life scenario that a Kubernetes user might encounter? How do you leverage advanced scheduling techniques to shape and describe each scenario in easy-to-use rules and configurations? In his session at @DevOpsSummit at 21st Cloud Expo, Oleg Chunikhin, CTO at Kublr, answered these questions and demonstrated techniques for implementing advanced scheduling. For example, using spot instances and co...
As Marc Andreessen says software is eating the world. Everything is rapidly moving toward being software-defined – from our phones and cars through our washing machines to the datacenter. However, there are larger challenges when implementing software defined on a larger scale - when building software defined infrastructure. In his session at 16th Cloud Expo, Boyan Ivanov, CEO of StorPool, provided some practical insights on what, how and why when implementing "software-defined" in the datacent...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
The cloud era has reached the stage where it is no longer a question of whether a company should migrate, but when. Enterprises have embraced the outsourcing of where their various applications are stored and who manages them, saving significant investment along the way. Plus, the cloud has become a defining competitive edge. Companies that fail to successfully adapt risk failure. The media, of course, continues to extol the virtues of the cloud, including how easy it is to get there. Migrating...
The use of containers by developers -- and now increasingly IT operators -- has grown from infatuation to deep and abiding love. But as with any long-term affair, the honeymoon soon leads to needing to live well together ... and maybe even getting some relationship help along the way. And so it goes with container orchestration and automation solutions, which are rapidly emerging as the means to maintain the bliss between rapid container adoption and broad container use among multiple cloud host...
Blockchain is a shared, secure record of exchange that establishes trust, accountability and transparency across business networks. Supported by the Linux Foundation's open source, open-standards based Hyperledger Project, Blockchain has the potential to improve regulatory compliance, reduce cost as well as advance trade. Are you curious about how Blockchain is built for business? In her session at 21st Cloud Expo, René Bostic, Technical VP of the IBM Cloud Unit in North America, discussed the b...
Imagine if you will, a retail floor so densely packed with sensors that they can pick up the movements of insects scurrying across a store aisle. Or a component of a piece of factory equipment so well-instrumented that its digital twin provides resolution down to the micrometer.
The need for greater agility and scalability necessitated the digital transformation in the form of following equation: monolithic to microservices to serverless architecture (FaaS). To keep up with the cut-throat competition, the organisations need to update their technology stack to make software development their differentiating factor. Thus microservices architecture emerged as a potential method to provide development teams with greater flexibility and other advantages, such as the abili...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
Blockchain. A day doesn’t seem to go by without seeing articles and discussions about the technology. According to PwC executive Seamus Cushley, approximately $1.4B has been invested in blockchain just last year. In Gartner’s recent hype cycle for emerging technologies, blockchain is approaching the peak. It is considered by Gartner as one of the ‘Key platform-enabling technologies to track.’ While there is a lot of ‘hype vs reality’ discussions going on, there is no arguing that blockchain is b...
Product connectivity goes hand and hand these days with increased use of personal data. New IoT devices are becoming more personalized than ever before. In his session at 22nd Cloud Expo | DXWorld Expo, Nicolas Fierro, CEO of MIMIR Blockchain Solutions, will discuss how in order to protect your data and privacy, IoT applications need to embrace Blockchain technology for a new level of product security never before seen - or needed.
As DevOps methodologies expand their reach across the enterprise, organizations face the daunting challenge of adapting related cloud strategies to ensure optimal alignment, from managing complexity to ensuring proper governance. How can culture, automation, legacy apps and even budget be reexamined to enable this ongoing shift within the modern software factory? In her Day 2 Keynote at @DevOpsSummit at 21st Cloud Expo, Aruna Ravichandran, VP, DevOps Solutions Marketing, CA Technologies, was jo...
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
In his general session at 21st Cloud Expo, Greg Dumas, Calligo’s Vice President and G.M. of US operations, discussed the new Global Data Protection Regulation and how Calligo can help business stay compliant in digitally globalized world. Greg Dumas is Calligo's Vice President and G.M. of US operations. Calligo is an established service provider that provides an innovative platform for trusted cloud solutions. Calligo’s customers are typically most concerned about GDPR compliance, application p...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...