Welcome!

@CloudExpo Authors: Sujoy Sen, Elizabeth White, Pat Romanski, Liz McMillan, Roger Strukhoff

Blog Feed Post

Thunderhead.com heads skyward with substantial growth in 2012

Company drives innovation with release of new design-led cloud technology, setting its agenda for 2013.

Thunderhead.com, a leading provider of customer experience solutions for the enterprise, today announced revenues for 2012 of close to £43 million. This represents an 18 per cent increase on 2011, demonstrating substantial and sustained growth.

Growth came from strong performance and demand in all regions, but especially in the North American market. The company reports an impressive three-year CAGR of 32 per cent, alongside a two-year period of significant investment in research and development for new cloud technology.

"Thunderhead.com has had another good year in 2012, with a very satisfying financial result, maintaining the upward trajectory in the growth of our business. This was a year of outstanding operational performance, as well as being strategically important with the launch of our ONE platform, our ground-breaking suite of customer experience solutions for the cloud." said Glen Manchester, CEO and Founder, Thunderhead.com.

He added: "Thunderhead.com has always been known as an innovator in both user-centred design and technology, and with the launch of our ONE platform we are leading the new wave of design-oriented cloud solutions for the enterprise. Building on our leadership in interactive communications and collaboration, our new solutions will enable businesses to solve the key problem in customer experience, managing the entire customer journey across all touchpoints."

Chris Manton-Jones, COO, Thunderhead.com said: "Strong performance and continued year-on-year growth, as shown in the end of year results, means that we are extremely well positioned to scale our business into the cloud."

"In 2013, we will build on this momentum to broaden and expand our markets, leading the charge in the Customer Experience segment. With ONE already being well received, Thunderhead.com is strategically well positioned with solutions that will drive sales and take the company to the next level, not only in our established markets where we lead, such as insurance, financial services, and capital markets, but in new markets. Expect to see more exciting announcements from us over the next few months."

Recent highlights:

  • 2012 marked the culmination of a long period of intensive R&D investment with the launch in San Francisco of Thunderhead.com's cloud solution for Customer Experience Management, the ONE Engagement platform. ONE is an enterprise-class SaaS platform that enables businesses to manage all aspects of customer experience and enterprise engagement, providing real-time management of communication, conversation and collaboration with customers and partners.

  • In 2012, Thunderhead.com launched its first solution for the rapidly growing Salesforce ecosystem. ONE Correspond for Salesforce integrates with the Salesforce Service Cloud, Sales Cloud and Marketing Cloud, and is available from the Salesforce AppExchange. Success with ONE Correspond for Salesforce has already validated the opportunity, and further solutions for Salesforce will be launched in 2013.

  • Used by 14 of the G15 investment banks, and a growing number of leading Commodities and Energy trading companies, Thunderhead.com is the industry standard for the automation of trade and relationship documentation. With the launch of ONE for Capital Markets in November 2012, this solution is now available in the cloud, with expanded capability, reaching a much broader trading community.

  • A number of key customers have adopted the ONE platform since its launch in September 2012, including Allianz, Glencore, Prudential UK and Trafigura. New customers from the telco market, signaling Thunderhead.com's move into this segment, include a major new telco merger, and Teliqo.

  • In January 2013, Thunderhead.com was recognized with inclusion in the CRM Watchlist 2013, an annual award designed to highlight CRM companies that are expected to have a significant impact in the coming year with customers and the industry they represent. The award is coordinated by leading CRM analyst Paul Greenberg.

About Thunderhead.com
Thunderhead.com leads the advancement of enterprise software solutions for Customer Experience management. The Thunderhead.com ONE customer engagement platform provides powerful SaaS solutions that reshape the way businesses engage with each other and their customers.

Some of the world's most demanding companies trust Thunderhead.com to help them build customer engagement and create enduring relationships. With Thunderhead.com, businesses have more power to drive revenue, brand strength, and differentiation through superior customer experience. Thunderhead.com serves its global customer base from offices located in North America, Europe and Asia Pacific. See: www.thunderhead.com

Media contact
James Ash & Georgina Heaume, Liberty Communications: 02077514444

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@CloudExpo Stories
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Is the ongoing quest for agility in the data center forcing you to evaluate how to be a part of infrastructure automation efforts? As organizations evolve toward bimodal IT operations, they are embracing new service delivery models and leveraging virtualization to increase infrastructure agility. Therefore, the network must evolve in parallel to become equally agile. Read this essential piece of Gartner research for recommendations on achieving greater agility.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
With over 720 million Internet users and 40–50% CAGR, the Chinese Cloud Computing market has been booming. When talking about cloud computing, what are the Chinese users of cloud thinking about? What is the most powerful force that can push them to make the buying decision? How to tap into them? In his session at 18th Cloud Expo, Yu Hao, CEO and co-founder of SpeedyCloud, answered these questions and discussed the results of SpeedyCloud’s survey.
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
To leverage Continuous Delivery, enterprises must consider impacts that span functional silos, as well as applications that touch older, slower moving components. Managing the many dependencies can cause slowdowns. See how to achieve continuous delivery in the enterprise.
Actian Corporation has announced the latest version of the Actian Vector in Hadoop (VectorH) database, generally available at the end of July. VectorH is based on the same query engine that powers Actian Vector, which recently doubled the TPC-H benchmark record for non-clustered systems at the 3000GB scale factor (see tpc.org/3323). The ability to easily ingest information from different data sources and rapidly develop queries to make better business decisions is becoming increasingly importan...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
To paraphrase someone famous, "The definition of insanity is to do something the same way over and over again and expect a different result". Humans are creatures of habit and when it comes to storage, old habits die hard. Why do we continue to put our faith in legacy storage providers when they haven't invented anything new in decades. Sure, they re-badge their products every couple of years to make their messaging look modern, but ultimately, it's the same old stuff with a new coat of lipsti...
StarNet Communications Corp has announced the addition of three Secure Remote Desktop modules to its flagship X-Win32 PC X server. The new modules enable X-Win32 to safely tunnel the remote desktops from Linux and Unix servers to the user’s PC over encrypted SSH. Traditionally, users of PC X servers deploy the XDMCP protocol to display remote desktop environments such as the Gnome and KDE desktops on Linux servers and the CDE environment on Solaris Unix machines. XDMCP is used primarily on comp...
Using new techniques of information modeling, indexing, and processing, new cloud-based systems can support cloud-based workloads previously not possible for high-throughput insurance, banking, and case-based applications. In his session at 18th Cloud Expo, John Newton, CTO, Founder and Chairman of Alfresco, described how to scale cloud-based content management repositories to store, manage, and retrieve billions of documents and related information with fast and linear scalability. He addres...
SYS-CON Events announced today that StarNet Communications will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. StarNet Communications’ FastX is the industry first cloud-based remote X Windows emulator. Using standard Web browsers (FireFox, Chrome, Safari, etc.) users from around the world gain highly secure access to applications and data hosted on Linux-based servers in a central data center. ...