Welcome!

@CloudExpo Authors: Elizabeth White, AppNeta Blog, William Schmarzo, Liz McMillan, Ram Sonagara

Related Topics: Java IoT, Microservices Expo, PowerBuilder, Microsoft Cloud, API Journal, Agile Computing, @CloudExpo

Java IoT: Article

Protecting Your Company’s Future

Using the shared services approach to monitor application performance

Ultimately, CIOs decide how best to manage their IT infrastructures to guarantee a quality of service to end users while staying within the allocated budget. Using a shared services approach for APM fits best in line with these goals. This approach can provide quality of service to all of the application owners and drastically reduce the cost.

As a general rule, corporations have multiple groups of application owners. The common practice is for each application owner to decide the APM solution required for their particular need at the time. To research the solution, one or more software vendors are contacted and when the application owner is satisfied that they have found their solution, a purchase is made. When you have numerous application owners, each individually purchasing the solution for their needs, this can be very cost prohibitive.

For example, Group A purchases Solution X, Group B purchases Solution X and Group C purchases Solution Y. All of these solutions perform the same functions, but they are purchased from two different software vendors. In just these three groups, they have purchased three sets of licenses to solve the same problem. This can result in hundreds or thousands of licenses being purchased that, depending on the size of the company, can add up to millions of dollars. For instance, if one solution license is $250,000, it's not necessarily a big expense. However, if that amount is multiplied by one hundred purchases, it adds up to $25 million.

When the purchases are not coordinated, the number of licenses purchased will exceed the number actually required. For example, if Group A needed 150 licenses, but could only purchase licenses in groups of 100, they would have to buy 200, resulting in the purchase of 50 extra licenses. The more groups that follow this pattern will result in unnecessary costs for unwanted licenses.

Looking beyond the cost of the solution, you have to consider the cost of operating, training and maintenance of the multiple solutions. Since each solution will require the application teams to be trained, procedures for usage to be created and the solution managed, the total cost will significantly increase. Once deployed to production, to have your applications run together successfully, it is important to have continuity across all solutions. When separate solutions are used, problem diagnosis, monitoring and management are different for each application, even though those applications may be interacting with each other. The lack of continuity in solutions could impact development, testing and, ultimately, the release of the application.

Through political divisions in a corporation, there are always going to be application owners that feel that the purchased solution is not the ideal product to meet their needs. Most of their theory usually lies in the push from the software vendor. In the long run, allowing individual application owners to purchase whatever solution they think they need will result in a waste of time and money. When purchasing from a "favorite" or "preferred" vendor, your application owners are going to buy the solution recommended by the vendor.

Up to this point, I have identified problems caused when not using a shared services approach. Now, I will explain why I think that adopting a cost-effective shared services approach will financially benefit your company.

In this approach, the shared services group within the infrastructure organization is responsible for the research, management, monitoring and purchase of the solution. By allowing one group to handle all solutions, you are able to purchase licenses in bulk rather than individually, thereby reducing costs. Furthermore, this would reduce the number of wasted licenses. Using a shared services approach, a company could purchase a quantity of the solution licenses to cover all the groups, in bulk, and at a substantially reduced rate per license. This would decrease the number of licenses needed for a solution, therefore reducing the total expense.

By using the shared services approach, your corporation's cost for solutions could be reduced by 10. Using the same example illustrated above, your solution licenses would be cut from $25,000,000 to $2.5 million. Another advantage in this scenario is all groups would be working with the same version of the solution. This would reduce the number of software vendors and associated administrative costs.

When the requirement for an APM solution is first identified, a possible approach would be for the first application group to take ownership of the process while coordinating with the shared services group, who will take ownership of the solution once the purchase is completed. This allows the application group to have input on the solution chosen while still maintaining the shared services approach.

By adopting a shared services approach to handle all solutions, you will be able to implement the best product for your needs - one that delivers the right services to the application owners, ensures that the specific processes of the business units are up and running, and provides high availability and reliability while significantly reducing overall costs.

Reduction of the expense on extraneous solutions would allow for better financial security, less time spent researching and purchasing a solution by individual application groups and the ability to hire additional personnel to create high-quality, user-friendly products.

The benefits of adopting the shared services approach to handle all solution transactions will progress throughout the corporation all the way up to happy shareholders.

More Stories By David Mavashev

David Mavashev, CEO of Nastel, is a leading expert on IT infrastructure, middleware and messaging technologies with over 25 years experience architecting systems and solutions. His areas of expertise encompass implementing middleware-centric architectures and the underlying infrastructure monitoring that is fundamental for its optimal performance, as well as tools and technologies for monitoring and managing integrated application processes and performance across the enterprise, and helping companies achieve business agility through effectively aligning IT with business processes in the real-time enterprise.

A successful entrepreneur, David founded Nastel in 1994 and also served as the company's CTO for many years. Prior to that, he was the technical manager of the messaging group at NYNEX, where he architected and managed the implementation of the first commercial transactional messaging product, which now forms the basis for IBM WebSphere MQ (formerly MQ-Series). A pioneer in the early evolution of messaging technologies, David logged many years as an IT consultant working with some of the world's foremost banks and financial institutions.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
UpGuard has become a member of the Center for Internet Security (CIS), and will continue to help businesses expand visibility into their cyber risk by providing hardening benchmarks to all customers. By incorporating these benchmarks, UpGuard's CSTAR solution builds on its lead in providing the most complete assessment of both internal and external cyber risk. CIS benchmarks are a widely accepted set of hardening guidelines that have been publicly available for years. Numerous solutions exist t...
Choosing the right cloud for your workloads is a balancing act that can cost your organization time, money and aggravation - unless you get it right the first time. Economics, speed, performance, accessibility, administrative needs and security all play a vital role in dictating your approach to the cloud. Without knowing the right questions to ask, you could wind up paying for capacity you'll never need or underestimating the resources required to run your applications.
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
The competitive landscape of the global cloud computing market in the healthcare industry is crowded due to the presence of a large number of players. The large number of participants has led to the fragmented nature of the market. Some of the major players operating in the global cloud computing market in the healthcare industry are Cisco Systems Inc., Carestream Health Inc., Carecloud Corp., AGFA Healthcare, IBM Corp., Cleardata Networks, Merge Healthcare Inc., Microsoft Corp., Intel Corp., an...
SYS-CON Events announced today the Kubernetes and Google Container Engine Workshop, being held November 3, 2016, in conjunction with @DevOpsSummit at 19th Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA. This workshop led by Sebastian Scheele introduces participants to Kubernetes and Google Container Engine (GKE). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, students learn the key concepts and practices for deploying and maintainin...
Using new techniques of information modeling, indexing, and processing, new cloud-based systems can support cloud-based workloads previously not possible for high-throughput insurance, banking, and case-based applications. In his session at 18th Cloud Expo, John Newton, CTO, Founder and Chairman of Alfresco, described how to scale cloud-based content management repositories to store, manage, and retrieve billions of documents and related information with fast and linear scalability. He addres...
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Ovum, a leading technology analyst firm, has published an in-depth report, Ovum Decision Matrix: Selecting a DevOps Release Management Solution, 2016–17. The report focuses on the automation aspects of DevOps, Release Management and compares solutions from the leading vendors.
Continuous testing helps bridge the gap between developing quickly and maintaining high quality products. But to implement continuous testing, CTOs must take a strategic approach to building a testing infrastructure and toolset that empowers their team to move fast. Download our guide to laying the groundwork for a scalable continuous testing strategy.
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
It’s 2016: buildings are smart, connected and the IoT is fundamentally altering how control and operating systems work and speak to each other. Platforms across the enterprise are networked via inexpensive sensors to collect massive amounts of data for analytics, information management, and insights that can be used to continuously improve operations. In his session at @ThingsExpo, Brian Chemel, Co-Founder and CTO of Digital Lumens, will explore: The benefits sensor-networked systems bring to ...
Security, data privacy, reliability and regulatory compliance are critical factors when evaluating whether to move business applications from in-house client hosted environments to a cloud platform. In her session at 18th Cloud Expo, Vandana Viswanathan, Associate Director at Cognizant, In this session, will provide an orientation to the five stages required to implement a cloud hosted solution validation strategy.
"Avere Systems is a hybrid cloud solution provider. We have customers that want to use cloud storage and we have customers that want to take advantage of cloud compute," explained Rebecca Thompson, VP of Marketing at Avere Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"We formed Formation several years ago to really address the need for bring complete modernization and software-defined storage to the more classic private cloud marketplace," stated Mark Lewis, Chairman and CEO of Formation Data Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
As organizations shift towards IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. Commvault can ensure protection, access and E-Discovery of your data – whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise. In his general session at 18th Cloud Expo, Randy De Meno, Chief Technologist - Windows Products and Microsoft Part...