Welcome!

Cloud Expo Authors: Noel Wurst, Bob Gourley, Gilad Parann-Nissany, Michael Bushong, Elizabeth White

Related Topics: Cloud Expo, SOA & WOA, Virtualization, Web 2.0, Big Data Journal, SDN Journal

Cloud Expo: Article

Optimizing Your Private Cloud for the Collaboration Era

A private cloud is a great choice to host collaboration solutions - if you plan upfront

Collaboration in the cloud is a genius idea. Massively scalable and low-cost infrastructure is just what businesses need to bring seamless communication back to a mobile, global workforce. But the way that cloud has taken hold in most enterprises, via software-as-a-service (SaaS), may be too fast and loose for some of today's enterprise data, which is highly regulated and thus must be highly secured.

Private clouds are growing in popularity as a result. A private cloud provides scalability while slashing IT costs and complexity, all without compromising security. For many organizations, it offers the best blend of public and private network.

As organizations plan their private cloud deployment, they should be aware of the typical issues that they may face. According to a June 2012 Forrester survey of US IT decision-makers that had deployed private clouds at their enterprise, 62 percent encountered problems with security and compliance, while 52 percent faced trouble integrating the cloud with existing tools and apps. Meeting service level agreements with customers and end users was a problem for nearly four out of 10 users, while nearly a third of IT buyers faced problems with software licensing or creating self-service access for users. The likelihood of these issues arising increases if your organization is running high-bandwidth applications such as video collaboration.

As with most IT-related challenges, the key to making your deployment as smooth as possible is to arm yourself in advance. Once you know the likely causes of troubles, you can forge a strategy to mitigate or avoid them. What follows are best practices to combat each of these potential complications.

Issue: Increased security and compliance risk.
Strategy: Holistic evaluation of your security policies.

Over time, security policies tend to stack up. It's a lot easier to add new policies on top of old than it is to go back and eliminate ones that are no longer needed. To combat this, many organizations have made it a best practice to re-evaluate all policies every year. The purpose is to identify and cull older policies that could be an impediment to agility and growth. When adding a private cloud, a security review is more important than ever. Get rid of policies that do not add value to the business and conflict with cloud use. If new policies need to be added, make sure they are fully automated and non-intrusive so as not to impede employee collaboration and workflows - regardless of cloud use.

Issue: Integration challenges.
Strategy: Prepare and train IT staff for intervention.

Few technologies stand alone in today's data center. Collaboration tools, in particular, can involve a matrix of protocols and codecs that can make interoperability challenging. Moreover, most organizations will be using a mix of outsourced software services in combination with internally hosted services, and these will need to connect and interact with one another. As cloud technology matures, standards will emerge to make this task easier. But for the time being, you may need to manually intervene. The sooner you prepare and train your IT staff for this hurdle, the more efficient you will be in responding to demands.

Issue: Unpredictable performance.
Strategy: Protect mission-critical workloads.

The point of cloud is to push up utilization rates to achieve greater efficiency. But adding heavy, unpredictable network traffic such as video can put SLAs (service-level agreements) and mission-critical workloads in danger. Protect mission-critical workloads from performance degradation by isolating new rollouts. This way you can test the performance of applications that are new to your cloud without jeopardizing mission-critical workloads. You can add more applications to this environment over time, once you have a performance baseline.

Issue: Licensing that isn't designed for the cloud.
Strategy: Delay deployment or isolate to one physical server.

Not every application is built for the cloud; applications that require dedicated hardware are usually licensed by the number of physical servers used. Many software vendors have been slow to modify their licensing to make it affordable to run in the cloud, where multiple physical servers share the workload of many virtual machines. Moving these applications to the cloud can turn out to be costly. To avoid a costly licensing hike, identify cloud-unfriendly licenses early on in your planning. Talk to vendors to see if they will renegotiate your license terms. If not, you'll have two options. First, it may make sense to defer cloud deployment for these applications, concentrating instead on software that works well atop an abstracted middleware layer or that observes dynamic resource consumption patterns. Alternatively, you can attempt to isolate the workload, dedicating the specific VMs (virtual machines) on one physical server to the application.

Clearing the Haze
Greater collaboration is a huge gift to your workers. Greater security and control over your applications are key for IT. A private cloud aligns these objectives together, making it possible for you to scale back SaaS use and still deliver the services your employees need to innovate and succeed. While provisioning a private cloud is not always simple, the challenges are predictable. With the proper attention and planning you can flag your trouble areas early, and get down to the business of delivering efficient, affordable collaboration and other software services to your eager workforce.

More Stories By Paiman Nodoushani

Paiman Nodoushani is Senior Director for Cloud Strategy and Products at Avaya, a global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
SYS-CON Events announced today Isomorphic Software, the global leader in high-end, web-based business applications, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Isomorphic Software is the global leader in high-end, web-based business applications. We develop, market, and support the SmartClient & Smart GWT HTML5/Ajax platform, combining the productivity and performance of traditional desktop software ...
The BPM world is going through some evolution or changes where traditional business process management solutions really have nowhere to go in terms of development of the road map. In this demo at 15th Cloud Expo, Kyle Hansen, Director of Professional Services at AgilePoint, shows AgilePoint’s unique approach to dealing with this market circumstance by developing a rapid application composition or development framework.

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's

"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com...
"Our premise is Docker is not enough. That's not a bad thing - we actually love Docker. At ActiveState all our products are based on open source technology and Docker is an up-and-coming piece of open source technology," explained Bart Copeland, President & CEO of ActiveState Software, in this SYS-CON.tv interview at DevOps Summit at Cloud Expo®, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover ...
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, p...
The move in recent years to cloud computing services and architectures has added significant pace to the application development and deployment environment. When enterprise IT can spin up large computing instances in just minutes, developers can also design and deploy in small time frames that were unimaginable a few years ago. The consequent move toward lean, agile, and fast development leads to the need for the development and operations sides to work very closely together. Thus, DevOps become...
Verizon Enterprise Solutions is simplifying the cloud-purchasing experience for its clients, with the launch of Verizon Cloud Marketplace, a key foundational component of the company's robust ecosystem of enterprise-class technologies. The online storefront will initially feature pre-built cloud-based services from AppDynamics, Hitachi Data Systems, Juniper Networks, PfSense and Tervela. Available globally to enterprises using Verizon Cloud, Verizon Cloud Marketplace provides a one-stop shop fo...
AppZero has announced that its award-winning application migration software is now fully qualified within the Microsoft Azure Certified program. AppZero has undergone extensive technical evaluation with Microsoft Corp., earning its designation as Microsoft Azure Certified. As a result of AppZero's work with Microsoft, customers are able to easily find, purchase and deploy AppZero from the Azure Marketplace. With just a few clicks, users have an Azure-based solution for moving applications to the...
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada...
SYS-CON Events announced today that AIC, a leading provider of OEM/ODM server and storage solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. AIC is a leading provider of both standard OTS, off-the-shelf, and OEM/ODM server and storage solutions. With expert in-house design capabilities, validation, manufacturing and production, AIC's broad selection of products are highly flexible and are conf...
Leysin American School is an exclusive, private boarding school located in Leysin, Switzerland. Leysin selected an OpenStack-powered, private cloud as a service to manage multiple applications and provide development environments for students across the institution. Seeking to meet rigid data sovereignty and data integrity requirements while offering flexible, on-demand cloud resources to users, Leysin identified OpenStack as the clear choice to round out the school's cloud strategy. Additional...
The cloud is becoming the de-facto way for enterprises to leverage common infrastructure while innovating and one of the biggest obstacles facing public cloud computing is security. In his session at 15th Cloud Expo, Jeff Aliber, a global marketing executive at Verizon, discussed how the best place for web security is in the cloud. Benefits include: Functions as the first layer of defense Easy operation –CNAME change Implement an integrated solution Best architecture for addressing network-l...
“We help people build clusters, in the classical sense of the cluster. We help people put a full stack on top of every single one of those machines. We do the full bare metal install," explained Greg Bruno, Vice President of Engineering and co-founder of StackIQ, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete...
“DevOps is really about the business. The business is under pressure today, competitively in the marketplace to respond to the expectations of the customer. The business is driving IT and the problem is that IT isn't responding fast enough," explained Mark Levy, Senior Product Marketing Manager at Serena Software, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Mobile commerce traffic is surpassing desktop, yet less than 20% of sales in the U.S. are mobile commerce sales. In his session at 15th Cloud Expo, Dan Franklin, Segment Manager, Commerce, at Verizon Digital Media Services, defined mobile devices and discussed how next generation means simplification. It means taking your digital content and turning it into instantly gratifying experiences.