Welcome!

Cloud Expo Authors: Elizabeth White, Pat Romanski, Manuel Weiss, Richard Moulds, Martin Etmajer

Related Topics: Cloud Expo, Open Source, Web 2.0, Big Data Journal

Cloud Expo: Article

Eucalyptus Professional Services Is Going "All the Way Open"

Euca to introduce radical changes in the realm of Education, Consulting, and Certification

This year, Eucalyptus Professional Services is going open. All the way open," blogged Jason Eden, Senior Director of Professional Services at Eucalyptus Systems, this week as the open source cloud company ushered in changes in the realm of Education, Consulting, and Certification.

"2013 will be the year of the Eucalyptus PS [Professional Services] Experiment, where we challenge conventional wisdom about the value and place of professional services in a software company like Eucalyptus," Eden continued.


Eucalyptus CEO Marten Mickos spoke at 9th Cloud Expo | Cloud Expo Silicon Valley

Basically, then, Eucalyptus is extending its open model into professional services. But what of the details?

Happily Eden then went on to itemize what the new approach means, from a practical standpoint:

"Education Services

  • All courseware, including Cloud Foundations and the Design, Build, and Manage course, will be released under the same Creative Commons license as our online documentation, and will be available via the same repository in GitHub. This will include an unrestricted PDF copy of the course materials, as well as source file access to all supporting PowerPoint and book source files. The books are sourced using DITA/XML, so we will also generate them in additional formats (.rtf, maybe even .docx) so that interested community members can make edits and improvements and submit them back to the respective projects more easily. Look for future posts on how to get involved in this exciting open source education project.
  • Any entity that wishes to use any of these materials to deliver courses in whole or in part using Eucalyptus software is welcome to do so. We will no longer run a formal authorized training partner program. If you would like to advertise that you offer Eucalyptus training using these materials, we will be happy to place a link on our Web site to help you advertise. We will suggest, but have no way to require, that any teacher attain a minimum Eucalyptus certification based on the content that they teach.
  • Individuals who would like to go through the lab exercises in these materials will be given the ability to rent remote cloud-ready hardware or access to a pre-configured cloud at very reasonable rates. Look for another blog post on this topic in the next couple of days.

Consulting
  • The focus of PS Consulting will move away from intellectual property development and towards broad consulting partner and customer enablement. We will publish all generic materials associated with customer engagements (i.e., those that don't expose sensitive customer information) so that any customer or prospective consultant will be able to follow the same procedures Eucalyptus consultants follow in the field when delivering a Eucalyptus engagement.
  • We will continue to maintain an authorized consulting partner program. The focus of this program will be on those partners who wish to be involved in large, complex cloud deployments that may require long-term arrangements, up to and including full-blown managed services.

Certification
  • We are removing the authorized course requirement prior to taking a Eucalyptus certification exam.
  • We are taking the opportunity provided by our recent EUCA3 launch delay to refactor the test items for what is perhaps the craziest thing a certification vendor has ever done--we will be publishing 100% of all possible certification items and making them available to the general public as study tools prior to taking an exam. Crazy, you say? (No, wait, that was me...) Worthless paper certification, you say? We are confident our certification will become one of the most sought-after, highly-valued credentials in cloud computing, and that this move will actually *enhance* the value of the certification. Look for more information about this in a future blog post.
  • The EUCA3 test will still be delivered remotely, over the Internet, and be open book with a copy of the appropriate Design, Build, and Manage course materials available during the exam. The only restriction will be that you will not be able to print up a copy of the actual exam questions and use them during the exam."

    [from http://eucaproserv.blogspot.com/2013/01/moving-professional-services-into-open.html]

Eden concluded his blog as candidly as he began it. "There are some obvious apparent risks in these moves," he concedes. "How will we deal with the commoditization and potential cannibalization of our own PS business? How will we help mitigate customers having bad training or consulting experiences due to unqualified instructors or consultants? How will our certification be worth anything if all the questions are published ahead of time?"

He concludes:

"We have a detailed plan on each of these fronts, but we would love to hear your thoughts, concerns, and cheering as well. We're going open, and in a big way. That means there are no off-limits questions, so ask away!"

More Stories By Jeremy Geelan

Jeremy Geelan is Chairman & CEO of the 21st Century Internet Group, Inc. and an Executive Academy Member of the International Academy of Digital Arts & Sciences. Formerly he was President & COO at Cloud Expo, Inc. and Conference Chair of the worldwide Cloud Expo series. He appears regularly at conferences and trade shows, speaking to technology audiences across six continents. You can follow him on twitter: @jg21.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Cloud Expo Breaking News
Cloud Computing is evolving into a Big Three of Amazon Web Services, Google Cloud, and Microsoft Azure. Cloud 360: Multi-Cloud Bootcamp, being held Nov 4–5, 2014, in conjunction with 15th Cloud Expo in Santa Clara, CA, delivers a real-world demonstration of how to deploy and configure a scalable and available web application on all three platforms. The Cloud 360 Bootcamp, led by Janakiram MSV, an analyst with Gigaom Research, is the first bootcamp that introduces the core concepts of Infrastructure as a Service (IaaS) based on the workings of the Big Three platforms – Amazon EC2, Google Compute Engine, and Azure VMs. Bootcamp attendees will get to see the big picture and also receive the knowledge needed to make the best cloud decisions for their business applications and entire enterprise IT organization.
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
The Internet of Things is a natural complement to the cloud and related technologies such as Big Data, analytics, and mobility. In his session at Internet of @ThingsExpo, Joe Weinman will lay out four generic strategies – digital disciplines – to exploit emerging digital technologies for strategic advantage. Joe Weinman has held executive leadership positions at Bell Labs, AT&T, Hewlett-Packard, and Telx, in areas such as corporate strategy, business development, product management, operations, and R&D.
SYS-CON Events announced today that DevOps.com has been named “Media Sponsor” of SYS-CON's “DevOps Summit at Cloud Expo,” which will take place on June 10–12, 2014, at the Javits Center in New York City, New York. DevOps.com is where the world meets DevOps. It is the largest collection of original content relating to DevOps on the web today Featuring up-to-the-minute news, feature stories, blogs, bylined articles and more, DevOps.com is where the thought leaders of the DevOps movement make their ideas known.
There are 182 billion emails sent every day, generating a lot of data about how recipients and ISPs respond. Many marketers take a more-is-better approach to stats, preferring to have the ability to slice and dice their email lists based numerous arbitrary stats. However, fundamentally what really matters is whether or not sending an email to a particular recipient will generate value. Data Scientists can design high-level insights such as engagement prediction models and content clusters that allow marketers to cut through the noise and design their campaigns around strong, predictive signals, rather than arbitrary statistics. SendGrid sends up to half a billion emails a day for customers such as Pinterest and GitHub. All this email adds up to more text than produced in the entire twitterverse. We track events like clicks, opens and deliveries to help improve deliverability for our customers – adding up to over 50 billion useful events every month. While SendGrid data covers only abo...
SYS-CON Events announced today that the Web Host Industry Review has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Since 2000, The Web Host Industry Review has made a name for itself as the foremost authority of the Web hosting industry providing reliable, insightful and comprehensive news, reviews and resources to the hosting community. TheWHIR Blogs provides a community of expert industry perspectives. The Web Host Industry Review Magazine also offers a business-minded, issue-driven perspective of interest to executives and decision-makers. WHIR TV offers on demand web hosting video interviews and web hosting video features of the key persons and events of the web hosting industry. WHIR Events brings together like-minded hosting industry professionals and decision-makers in local communities. TheWHIR is an iNET Interactive property.
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. An active participant in the technology community, the company has a long history of advocacy, meme-making, and evangelism.
SYS-CON Events announced today that Verizon has been named “Gold Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Verizon Enterprise Solutions creates global connections that generate growth, drive business innovation and move society forward. With industry-specific solutions and a full range of global wholesale offerings provided over the company's secure mobility, cloud, strategic networking and advanced communications platforms, Verizon Enterprise Solutions helps open new opportunities around the world for innovation, investment and business transformation. Visit verizonenterprise.com to learn more.
SYS-CON Events announced today that TMCnet has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Technology Marketing Corporation (TMC) is the world's leading business to business and integrated marketing media company, servicing niche markets within the communications and technology industries.
"In my session I spoke about enterprise cloud analytics and how we can leverage analytics as a service," explained Ajay Budhraja, CTO at the Department of Justice, in this SYS-CON.tv interview at the 14th International Cloud Expo®, held June 10-12, 2014, at the Javits Center in New York City. Cloud Expo® 2014 Silicon Valley, November 4–6, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading Cloud industry players in the world.
“We are starting to see people move beyond the commodity cloud and enterprises need to start focusing on additional value added services in order to really drive their adoption," explained Jason Mondanaro, Director of Product Management at MetraTech, in this SYS-CON.tv interview at the 14th International Cloud Expo®, held June 10-12, 2014, at the Javits Center in New York City. Cloud Expo® 2014 Silicon Valley, November 4–6, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading Cloud industry players in the world.
"We are automated capacity control software, which basically looks at all the supply and demand and running a virtual cloud environment and does a deep analysis of that and says where should things go," explained Andrew Hillier, Co-founder & CTO of CiRBA, in this SYS-CON.tv interview at the 14th International Cloud Expo®, held June 10-12, 2014, at the Javits Center in New York City. Cloud Expo® 2014 Silicon Valley, November 4–6, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading Cloud industry players in the world.
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity. In his session at Internet of @ThingsExpo, Mac Devine, Distinguished Engineer at IBM, will discuss bringing these three elements together via Systems of Discover.
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at 15th Internet of @ThingsExpo, Chad Jones, Vice President, Product Strategy of LogMeIn's Xively IoT Platform, will show you how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
All too many discussions about DevOps conclude that the solution is an all-purpose player: developer and operations guru, complete with pager for round-the-clock duty. For most organizations that is not the way forward. In his session at DevOps Summit, Bernard Golden, Vice President of Strategy at ActiveState, will discuss how to achieve the agility and speed of end-to-end automation without requiring an organization stocked with Supermen and Superwomen.