Click here to close now.

Welcome!

Cloud Expo Authors: Lori MacVittie, Carmen Gonzalez, Mike Kavis, Blue Box Blog, SmartBear Blog

News Feed Item

eG Innovations Sees User Experience and Performance Assurance Taking Center Stage in Virtualized Environments in 2013

ISELIN, NJ -- (Marketwire) -- 02/19/13 -- IT environments are changing dramatically and becoming too complex and dynamic for traditional, manual and fragmented management approaches. Whether companies are extending the benefits of virtualization to the next level of business critical applications, virtualizing the desktop layer, adopting multiple virtualization platforms or extending their cloud exposure -- they have no tolerance for user experience issues and cost overruns.

The most common reasons why companies seek performance assurance solutions include:

  • Slow response to performance problems and downtime leading to user frustration and low productivity.
  • Rising IT support cost & complexity associated with traditional performance management.
  • Rising infrastructure cost including the addition of new hardware used to try and solve performance problems.
  • Failing or underperforming IT initiatives that don't deliver expected results.

Other common drivers for performance management and visibility include the need to prove defined service levels to internal and external customers, the requirement to show return on investment for new virtualization projects, as well as expansion of existing deployments or the refresh of outdated technologies.

As a leading provider of automated performance management solutions for virtual, cloud and physical IT infrastructures, eG Innovations is in a unique position to see how IT environments are evolving in its customer base and beyond. Having worked with hundreds of enterprises to deploy performance management and monitoring solutions, eG Innovations is observing the following IT trends as well as the way these changes elevate the need for deep performance visibility, automated cross-silo performance correlation and diagnosis, pre-emptive problem alerting and predictive analytics so that companies can deliver on the ROI promise of transformational IT.

1) Mission-critical Applications Now Virtualized - As more and mission-critical business applications such as SAP are virtualized to reap the benefits of resource abstraction, more complexity and dynamic dependencies are introduced to the service delivered to end users. With this rise in complexity, there are more opportunities for things to go wrong which makes it even more important that IT administrators take a user experience perspective and pre-emptive performance stance in order to maintain and improve the availability, reliability and performance of mission-critical application environments.

2) Virtual Desktops Go Mainstream - VDI and virtual desktop adoption continues to accelerate and broaden from pilot to full scale deployments. This increases the likelihood that support teams are bombarded with users calling with "my desktop is slow" issues. Almost half of all VDI projects still fail due to end user experience issues or cost overruns. As projects go full scale, assessing virtual desktop performance in production deployments will become a key concern as companies seek to maintain high end-user satisfaction and high return on their IT investments.

Look for performance management platforms that provide deep visibility into the entire VDI service infrastructure, from the desktop and user session to the application and virtualization layer, and across all infrastructure domains that impact user experience.

3) Virtualization Platforms Proliferate - Companies are increasingly taking advantage of multiple virtualization platforms to match the right platform to the specific requirement. VMware vSphere, Microsoft Hyper V, Citrix XenServer, and Red Hat Enterprise Virtualization increase efficiency, enhance flexibility, and reduce hardware cost -- but they also add cross-domain dependencies and complexity that needs to be pro-actively managed. This complexity requires a new set of technologies that go beyond traditional silo and vendor centric tools and provide deeper visibility into the virtualization layer, into VMs -- from the user session and virtual application to the underlying hardware.

4) Cloud Adoption Accelerates - Cloud computing in different forms -- public, private or hybrid -- continues its fast-paced adoption rate as enterprises look to leverage it for improving the agility, scalability, redundancy and costs savings of their business operations. While cloud computing offers enterprises several benefits, it also throws up a number of new challenges when it comes to management of the performance of business services delivered from the cloud. For cloud computing to be successful, it is paramount that users of cloud-based services get the same experience as they would if these services were hosted in their corporate network. Poor user experience can threaten the success and ROI of cloud initiatives. Hence, it is essential that enterprises adopting cloud computing plan how they can manage the performance of cloud-based business services.

When performance issues occur with cloud or on-premise services, it's often difficult to pinpoint the root cause with traditional tools. A new, holistic approach is needed to ensure uninterrupted visibility across every tier and every layer of the entire cloud ecosystem and to address the needs of different stakeholders -- from cloud consumers to service providers of private, public and hybrid clouds.

In summary, traditional performance management tools are not keeping pace with the rapid rate of change in virtualized IT environments -- they are too silo driven, lack integration and do not quickly and precisely pinpoint the exact cause of performance challenges. IT managers need intelligent performance management solutions that deliver complete transparency and can troubleshoot the exact source of a problem in minutes rather than hours -- ideally before the problem manifests itself to the user.

This is where intelligent, virtualization-aware performance management delivers unique value because it:

  • Boosts user satisfaction and productivity by significantly reducing downtime and improving application performance.
  • Reduces IT support cost & complexity.
  • Reduces or slows infrastructure cost through better hardware utilization and right-sizing.
  • Delivers new IT initiatives on time, on budget, on target -- and reduces the risk, cost and complexity associated with new technologies.

2013 is going to be a year when CIOs are focused on balancing the realities of conflicting IT forces. Looking for greater visibility and performance assurance across their business and IT environments, they will be interested in deploying technology to correlate, diagnose, predict and analyze virtualized environments in order to better manage performance, improve the user experience and improve the ROI of their IT investments.

About eG Innovations
eG Innovations provides intelligent performance management solutions that dramatically accelerate the discovery, diagnosis, and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier -- from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues -- before end users notice.

eG Innovations' award-winning performance management and monitoring solutions are trusted by the world's most demanding companies to enable delightful user experiences, keep mission-critical business services at peak performance and deliver on the ROI promise of transformational IT investments. Customers include: JP Morgan Chase, Citigroup, Depository Trust and Clearing Corporation, Cathay Bank, AllScripts, Honeywell, Samsung, Xerox, Marathon Oil and many more. Visit http://www.eginnovations.com for more information.

© Copyright 2013. eG Innovations All rights reserved. All trademarks, service marks and company names are the property of their respective owners. All other company, brand and product names may be trademarks or registered trademarks of their respective holders.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Contact:
Nancy Pieretti
Email Contact
603-268-8007

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@CloudExpo Stories
In this session we look at creating interactive communications via the web by adding messaging, file transfer, and group communication (group chat and audio/video conferencing) into the web experience. We will also discuss potential applications of this technology in areas including B2B, B2C, P2P, and gaming. Peter is Technical Director at Acision. He graduated from The University of Edinburgh in 2000 with a BSc (Hons) in Computer Science. After graduation Peter worked on a PSTN switch dev...
SYS-CON Events announced today the DevOps Foundation Certification Course, being held June ?, 2015, in conjunction with DevOps Summit and 16th Cloud Expo at the Javits Center in New York City, NY. This sixteen (16) hour course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows will res...
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will mee...
SYS-CON Events announced today that Column Technologies, a global technology solutions company, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1998, Column Technologies is a leader in application performance and infrastructure management for commercial and federal markets. The company is headquartered in the United States, with a diverse and talented team of more than 350 employees around th...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
SYS-CON Events announced today that the DevOps Institute has been named “Association Sponsor” of SYS-CON's DevOps Summit, which will take place on June 9–11, 2015, at the Javits Center in New York City, NY. The DevOps Institute provides enterprise level training and certification. Working with thought leaders from the DevOps community, the IT Service Management field and the IT training market, the DevOps Institute is setting the standard in quality for DevOps education and training.
SYS-CON Events announced today the IoT Bootcamp – Jumpstart Your IoT Strategy, being held June 9–10, 2015, in conjunction with 16th Cloud Expo and Internet of @ThingsExpo at the Javits Center in New York City. This is your chance to jumpstart your IoT strategy. Combined with real-world scenarios and use cases, the IoT Bootcamp is not just based on presentations but includes hands-on demos and walkthroughs. We will introduce you to a variety of Do-It-Yourself IoT platforms including Arduino, Ras...
SYS-CON Events announced today that Blue Box has been named “Bronze Sponsor” of SYS-CON's DevOps Summit New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Blue Box delivers Private Cloud as a Service (PCaaS) to a worldwide customer base. Built on a technology platform leveraging decades of operational expertise in cloud and distributed systems, Blue Box Cloud is a managed private cloud product available in both hosted and on-prem versions. Each Blue Box ...
SYS-CON Events announced today Sematext Group, Inc., a Brooklyn-based Performance Monitoring and Log Management solution provider, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Sematext is a globally distributed organization that builds innovative Cloud and On Premises solutions for performance monitoring, alerting and anomaly detection (SPM), log management and analytics (Logsene), search analytics (S...
SYS-CON Events announced today Isomorphic Software, the global leader in high-end, web-based business applications, will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Isomorphic Software is the global leader in high-end, web-based business applications. We develop, market, and support the SmartClient & Smart GWT HTML5/Ajax platform, combining the productivity and performance of traditional desktop software ...
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of...
SYS-CON Events announced today Arista Networks will exhibit at SYS-CON's DevOps Summit 2015 New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Arista Networks was founded to deliver software-driven cloud networking solutions for large data center and computing environments. Arista’s award-winning 10/40/100GbE switches redefine scalability, robustness, and price-performance, with over 3,000 customers and more than three million cloud networking ports depl...
SYS-CON Events announced today that GENBAND, a leading developer of real time communications software solutions, has been named “Silver Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. The GENBAND team will be on hand to demonstrate their newest product, Kandy. Kandy is a communications Platform-as-a-Service (PaaS) that enables companies to seamlessly integrate more human communications into their Web and mobile applicatio...
SYS-CON Events announced today that SoftLayer, an IBM company, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015 at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place November 3–5, 2015 at the Santa Clara Convention Center in Santa Clara, CA. SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points...
SYS-CON Events announced today that Cisco, the worldwide leader in IT that transforms how people connect, communicate and collaborate, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cisco makes amazing things happen by connecting the unconnected. Cisco has shaped the future of the Internet by becoming the worldwide leader in transforming how people connect, communicate and collaborat...
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the...
SYS-CON Events announced today that BroadSoft, the leading global provider of Unified Communications and Collaboration (UCC) services to operators worldwide, has been named “Gold Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Compa...
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make sm...
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, p...
SYS-CON Media announced today that Blue Box as launched a popular blog feed on Cloud Computing Journal. Cloud Computing Journal aims to help open the eyes of Enterprise IT professionals to the economics and strategies that utility/cloud computing provides. Blue Box Cloud gives you unequaled agility, without the burden of designing, deploying and managing your own infrastructure. It’s the right choice when public cloud just won’t do. Blue Box Cloud is a managed Private Cloud as a Service (...