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Infonetics: Carrier VoIP/IMS Market Sees First Positive Year Since 2008

Market research firm Infonetics Research today released market share and forecast excerpts from its 4th quarter 2012 (4Q12) and year-end Service Provider VoIP and IMS Equipment and Subscribers report. (Detailed analysis will be published March 4.)


As we predicted, after 3 years of annual declines, the carrier VoIP and IMS equipment market turned the corner in 2012, growing 9% over the previous year due to strong IMS sales,” notes Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research. “It’s still early days for IMS equipment and applications for LTE, but a handful of operators are placing orders that are positively impacting revenue.”

Myers adds: “This is a taste of what’s to come over the next few years as wireless operators step into voice over LTE (VoLTE) and RCS begins to roll out across multiple regions.”


  • Global sales of carrier voice over IP (VoIP) and IP multimedia subsystem (IMS) equipment topped $800 million in 4Q12, thanks to a strong core of IMS, voice application servers, and softswitches
  • IMS equipment made up just over 40% of total VoIP and IMS revenue in 2012, offsetting overall declines in legacy softswitch and trunk media gateways
  • Though softswitches continue to decline on an annual basis, some operators are replacing early generation softswitches with new ones, opting not to switch to IMS
  • For the full year, the Caribbean and Latin America region (CALA) posted the strongest growth of all regions, spiking 37%
  • Huawei solidified its position atop the VoIP and IMS market share leaderboard in 2012, with around 1/5 of the global market; Alcatel-Lucent leapfrogged GENBAND to seize the #2 spot
  • Standout vendors in terms of sequential revenue growth in 2012 include Alcatel-Lucent, BroadSoft, Ericsson, Huawei, Mavenir, Nokia Siemens Networks, and ZTE, all benefitting from the expansion of IMS networks


Infonetics’ quarterly carrier VoIP and IMS report provides worldwide and regional market share, market size, forecasts, analysis, and trends for trunk media gateways, session border controllers (SBCs), media servers, Class 4 and Class 5 softswitches, voice application servers, IMS core equipment (HSS, BGCF, MGCF, CSCF servers), IMS application servers, and VoIP and IMS subscribers. Companies tracked include Acme Packet, Alcatel-Lucent, AudioCodes, BroadSoft, Dialogic, Ericsson, GENBAND, Huawei, Italtel, Mavenir, MetaSwitch, NEC, Nokia Siemens Networks, RadiSys, Sonus, Technicolor, Xener, ZTE, and others. To buy the report, contact Infonetics:



Download Infonetics’ market research brochure, publication calendar, events brochure, report highlights, tables of contents, and more at


Visit to learn more or register for Infonetics events.


N. America (West), Asia, Latin America: Larry Howard, [email protected], +1 408-583-3335

N. America (East), Texas, Midwest: Scott Coyne, [email protected], +1 408-583-3395

Europe, Middle East, Africa: George Stojsavljevic, [email protected], +44 755-488-1623

Japan, South Korea, China, Taiwan:


Infonetics Research ( is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete effectively. View Infonetics’ About Us slides at

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