Click here to close now.




















Welcome!

@CloudExpo Authors: Dana Gardner, Eric Aarrestad, Liz McMillan, Adrian Bridgwater, Pat Romanski

Blog Feed Post

Crave InfoTech Announces C-ASTRA: Crave Asset Tracking and C-FSM: Crave Field Service Manager

Edison, NJ, February 27, 2013 --(PR.com)-- Crave InfoTech announces the availability of Asset Tracking Solution (C-ASTRA) and Field Service Manager (C-FSM) for the Utility Industry, which help utilities improve field service efficiency, customer service and system reliability.

New enhancements in C-ASTRA provide utilities to track and display real-time status of the vehicles, jobs and mobile phones in the field allowing authorized personnel to monitor the whereabouts of each vehicle, jobs and personnel.

- C-ASTRA also enables utilities to take advantage of advanced collaboration tools. For example, Dispatcher and Supervisors will know the exact location and current status of the vehicle and the jobs in the field allowing them to make important and timely decisions of assigning critical jobs to the right field personnel to react to the emergency situations. Dispatcher and Supervisors can simulate field technician routes in the office and help obtain better directions during bad traffic conditions. Operations managers can obtain real time and historical data of field personnel productivity. Fleet managers can make informed decisions about the vehicle maintenance with the help of OBDII enabled GPS device data and C-ASTRA’s proprietary algorithm than traditional mileage/duration logic.

- Once the job is assigned to a technician using C-ASTRA, system will automatically send that job to the mobile device of the assigned technician. This eliminates any manual delays and verbal miscommunications. Field technicians will know the urgency of the job based upon the priority assigned by the dispatcher / supervisor.

- Manager can use the C-ASTRA’s vehicle bread crumb trail to defend their team against fraudulent complaints, reward efficient team members or discipline for mistakes. Bread crumb trail is legally admissible.

- C-ASTRA’s alert management functionality automatically sends SMS/e-mails to the designated personnel for predefined warning conditions such as harsh driving, speeding, excessive idling, vehicle breakdown, deviation from the pre-determine route, etc.

- C-ASTRA’s geo fence functionality helps to track vehicle traffic in your manned and un-manned locations.

- C-ASTRA’s flexible reporting allows users to define their own reports to perform custom analysis.

- C-ASTRA is available as Cloud solution for a nominal monthly usage fee or you can own the software for a one time software licensing fee.

- C-FSM; Crave Field Service Manager is built upon Sybase Unwired Platform (SUP) and fully integrated with SAP ECC Work Management and ISU-CR&B modules and API’s are provided to integrate these modules with any Work Management applications.

- C-FSM has all the business scenarios built for Utilities (power, gas, sewer, and water), customer centric businesses (e.g. appliance service, repair and maintenance, heavy equipment maintenance), and public sector (e.g. City and County maintenance field crew).

- C-FSM also has Mobile Routing which allows field personnel to obtain optimized route for their assigned jobs based upon predefined criteria (specific to each mobile user) including avoiding toll roads, avoiding highways which helps to minimize driving. In addition the field technician can create his/her own route by manually sequencing the jobs assigned and obtain route directions. In addition users can enable additional parameters like job types, job priority and appointment time which are part of the optimized route calculation algorithm. These settings ensure that high priority jobs are attended within the appointment time window with optimized driving route. Routing application has out of the box integration with SAP MAM and MAU application. It has predefined API’s to integrate into any other mobile asset management application.

In order to provide end to end solution Crave InfoTech also provides GPS hardware and installation services through their partner network in addition to the tracking software.

The summary of the key benefits for implementing C-ASTRA and C-FSM are:

· Productivity improvement of supervisor, dispatcher and field workforce.
· Reduce idle time: save fuel, help green initiative and improve health of the vehicle.
· Reduce driving on the roads by obtaining optimized route and driving directions.
· Increase number of stops/jobs due to increased efficiency.
· Increase customer satisfaction by giving them real-time location and status of the field technician scheduled to visit their premise.
· Educate field workforce with the help of statistical information for reducing idle time and speeding issues.
· Bread crumb trail functionality to access historical information to respond to customer complaints, disciplinary actions against workforce.
· Obtain insurance discounts for monitoring vehicle 24*7
· Increase vehicle life and reduce maintenance cycle due to real-time monitoring and reduced driving time on the road.

“South West Water Company (SWWC), a water utility with service territory in 4 states of United States is able to achieve significant productivity gains at a relatively modest ownership cost. Fleet managers are able to strengthen the asset security and drive down the vehicle maintenance costs by capturing real-time data. SWWC implemented Mobile Workforce Management, Asset Tracking and Mobile Routing modules with the help of Crave InfoTech. These modules are tightly integrated with SAP and allows dispatchers, supervisors and technicians to make smart decisions to improve productivity and customer satisfaction," said David Garrett, IT Manager at SWWC.

About Crave InfoTech
Crave InfoTech is a global software and technology services company providing a full spectrum of software services to our client. From business strategy development through application deployment, we help clients realize measurable business value and achieve sustainable ROI. Crave InfoTech is an authorized SAP, Sybase and Mobility Software & Services partner. Crave InfoTech is headquartered in New Jersey, USA with Development Center at Nagpur, India, with clientele in North America, Africa, Australia and Asia. Crave InfoTech provides standard, add-ons and specialized custom solutions for your business and delivers superior business value to global clients through a combination of process innovation, commitment to long-term client relationships and strategic alliances with leading technology providers.

Contact Info
Shrikant Nistane
Crave InfoTech
+1 253-241-6704
[email protected]

Vrushali N
Crave InfoTech
+1 253-310-5371
[email protected]

Contact Information:
Crave InfoTech
Vrushali Nistane
253 310 5371
Contact via Email
www.craveinfotech.com
253 241 6704

Click here to read the full story: Crave InfoTech Announces C-ASTRA: Crave Asset Tracking and C-FSM: Crave Field Service Manager

Press Release Distributed by PR.com

Read the original blog entry...

More Stories By PR.com Newswire

PR.com is a unique website where companies can promote literally everything about their business and/or organization in a one-stop, all inclusive business marketplace. A cross between a public relations and advertising entity, PR.com is a directory of businesses, products and services, jobs and dynamic articles that include exclusive celebrity interviews. In addition, PR.com is one of the most effective and widely used press release distribution services on the Internet. With a full PR.com company profile, each business listed on PR.com has a powerful means by which to generate quality leads as well as gain worldwide and local exposure for all of their products, services and other business information. PR.com offers the best advantages of the Internet on one website.

@CloudExpo Stories
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
There are many considerations when moving applications from on-premise to cloud. It is critical to understand the benefits and also challenges of this migration. A successful migration will result in lower Total Cost of Ownership, yet offer the same or higher level of robustness. In his session at 15th Cloud Expo, Michael Meiner, an Engineering Director at Oracle, Corporation, analyzed a range of cloud offerings (IaaS, PaaS, SaaS) and discussed the benefits/challenges of migrating to each offe...
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
Chuck Piluso presented a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Prior to Secure Infrastructure and Services, Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Te...
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
In their session at 17th Cloud Expo, Hal Schwartz, CEO of Secure Infrastructure & Services (SIAS), and Chuck Paolillo, CTO of Secure Infrastructure & Services (SIAS), provide a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. In his role as CEO of Secure Infrastructure & Services (SIAS), Hal Schwartz provides leadership and direction for the company.
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Arch...
Malicious agents are moving faster than the speed of business. Even more worrisome, most companies are relying on legacy approaches to security that are no longer capable of meeting current threats. In the modern cloud, threat diversity is rapidly expanding, necessitating more sophisticated security protocols than those used in the past or in desktop environments. Yet companies are falling for cloud security myths that were truths at one time but have evolved out of existence.
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
Public Cloud IaaS started its life in the developer and startup communities and has grown rapidly to a $20B+ industry, but it still pales in comparison to how much is spent worldwide on IT: $3.6 trillion. In fact, there are 8.6 million data centers worldwide, the reality is many small and medium sized business have server closets and colocation footprints filled with servers and storage gear. While on-premise environment virtualization may have peaked at 75%, the Public Cloud has lagged in adop...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
The time is ripe for high speed resilient software defined storage solutions with unlimited scalability. ISS has been working with the leading open source projects and developed a commercial high performance solution that is able to grow forever without performance limitations. In his session at Cloud Expo, Alex Gorbachev, President of Intelligent Systems Services Inc., shared foundation principles of Ceph architecture, as well as the design to deliver this storage to traditional SAN storage co...
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with ...
The Cloud industry has moved from being more than just being able to provide infrastructure and management services on the Cloud. Enter a new era of Cloud computing where monetization’s services through the Cloud are an essential piece of strategy to feed your organizations bottom-line, your revenue and Profitability. In their session at 16th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, discussed how to easily o...
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, S...
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, explained the best practices of continuous testing at high scale, which is rele...
"Alert Logic is a managed security service provider that basically deploys technologies, but we support those technologies with the people and process behind it," stated Stephen Coty, Chief Security Evangelist at Alert Logic, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.