Welcome!

@CloudExpo Authors: Dana Gardner, Elizabeth White, Kevin Jackson, Mike Raia, Liz McMillan

Blog Feed Post

Crave InfoTech Announces C-ASTRA: Crave Asset Tracking and C-FSM: Crave Field Service Manager

Edison, NJ, February 27, 2013 --(PR.com)-- Crave InfoTech announces the availability of Asset Tracking Solution (C-ASTRA) and Field Service Manager (C-FSM) for the Utility Industry, which help utilities improve field service efficiency, customer service and system reliability.

New enhancements in C-ASTRA provide utilities to track and display real-time status of the vehicles, jobs and mobile phones in the field allowing authorized personnel to monitor the whereabouts of each vehicle, jobs and personnel.

- C-ASTRA also enables utilities to take advantage of advanced collaboration tools. For example, Dispatcher and Supervisors will know the exact location and current status of the vehicle and the jobs in the field allowing them to make important and timely decisions of assigning critical jobs to the right field personnel to react to the emergency situations. Dispatcher and Supervisors can simulate field technician routes in the office and help obtain better directions during bad traffic conditions. Operations managers can obtain real time and historical data of field personnel productivity. Fleet managers can make informed decisions about the vehicle maintenance with the help of OBDII enabled GPS device data and C-ASTRA’s proprietary algorithm than traditional mileage/duration logic.

- Once the job is assigned to a technician using C-ASTRA, system will automatically send that job to the mobile device of the assigned technician. This eliminates any manual delays and verbal miscommunications. Field technicians will know the urgency of the job based upon the priority assigned by the dispatcher / supervisor.

- Manager can use the C-ASTRA’s vehicle bread crumb trail to defend their team against fraudulent complaints, reward efficient team members or discipline for mistakes. Bread crumb trail is legally admissible.

- C-ASTRA’s alert management functionality automatically sends SMS/e-mails to the designated personnel for predefined warning conditions such as harsh driving, speeding, excessive idling, vehicle breakdown, deviation from the pre-determine route, etc.

- C-ASTRA’s geo fence functionality helps to track vehicle traffic in your manned and un-manned locations.

- C-ASTRA’s flexible reporting allows users to define their own reports to perform custom analysis.

- C-ASTRA is available as Cloud solution for a nominal monthly usage fee or you can own the software for a one time software licensing fee.

- C-FSM; Crave Field Service Manager is built upon Sybase Unwired Platform (SUP) and fully integrated with SAP ECC Work Management and ISU-CR&B modules and API’s are provided to integrate these modules with any Work Management applications.

- C-FSM has all the business scenarios built for Utilities (power, gas, sewer, and water), customer centric businesses (e.g. appliance service, repair and maintenance, heavy equipment maintenance), and public sector (e.g. City and County maintenance field crew).

- C-FSM also has Mobile Routing which allows field personnel to obtain optimized route for their assigned jobs based upon predefined criteria (specific to each mobile user) including avoiding toll roads, avoiding highways which helps to minimize driving. In addition the field technician can create his/her own route by manually sequencing the jobs assigned and obtain route directions. In addition users can enable additional parameters like job types, job priority and appointment time which are part of the optimized route calculation algorithm. These settings ensure that high priority jobs are attended within the appointment time window with optimized driving route. Routing application has out of the box integration with SAP MAM and MAU application. It has predefined API’s to integrate into any other mobile asset management application.

In order to provide end to end solution Crave InfoTech also provides GPS hardware and installation services through their partner network in addition to the tracking software.

The summary of the key benefits for implementing C-ASTRA and C-FSM are:

· Productivity improvement of supervisor, dispatcher and field workforce.
· Reduce idle time: save fuel, help green initiative and improve health of the vehicle.
· Reduce driving on the roads by obtaining optimized route and driving directions.
· Increase number of stops/jobs due to increased efficiency.
· Increase customer satisfaction by giving them real-time location and status of the field technician scheduled to visit their premise.
· Educate field workforce with the help of statistical information for reducing idle time and speeding issues.
· Bread crumb trail functionality to access historical information to respond to customer complaints, disciplinary actions against workforce.
· Obtain insurance discounts for monitoring vehicle 24*7
· Increase vehicle life and reduce maintenance cycle due to real-time monitoring and reduced driving time on the road.

“South West Water Company (SWWC), a water utility with service territory in 4 states of United States is able to achieve significant productivity gains at a relatively modest ownership cost. Fleet managers are able to strengthen the asset security and drive down the vehicle maintenance costs by capturing real-time data. SWWC implemented Mobile Workforce Management, Asset Tracking and Mobile Routing modules with the help of Crave InfoTech. These modules are tightly integrated with SAP and allows dispatchers, supervisors and technicians to make smart decisions to improve productivity and customer satisfaction," said David Garrett, IT Manager at SWWC.

About Crave InfoTech
Crave InfoTech is a global software and technology services company providing a full spectrum of software services to our client. From business strategy development through application deployment, we help clients realize measurable business value and achieve sustainable ROI. Crave InfoTech is an authorized SAP, Sybase and Mobility Software & Services partner. Crave InfoTech is headquartered in New Jersey, USA with Development Center at Nagpur, India, with clientele in North America, Africa, Australia and Asia. Crave InfoTech provides standard, add-ons and specialized custom solutions for your business and delivers superior business value to global clients through a combination of process innovation, commitment to long-term client relationships and strategic alliances with leading technology providers.

Contact Info
Shrikant Nistane
Crave InfoTech
+1 253-241-6704
[email protected]

Vrushali N
Crave InfoTech
+1 253-310-5371
[email protected]

Contact Information:
Crave InfoTech
Vrushali Nistane
253 310 5371
Contact via Email
www.craveinfotech.com
253 241 6704

Click here to read the full story: Crave InfoTech Announces C-ASTRA: Crave Asset Tracking and C-FSM: Crave Field Service Manager

Press Release Distributed by PR.com

Read the original blog entry...

More Stories By PR.com Newswire

PR.com is a unique website where companies can promote literally everything about their business and/or organization in a one-stop, all inclusive business marketplace. A cross between a public relations and advertising entity, PR.com is a directory of businesses, products and services, jobs and dynamic articles that include exclusive celebrity interviews. In addition, PR.com is one of the most effective and widely used press release distribution services on the Internet. With a full PR.com company profile, each business listed on PR.com has a powerful means by which to generate quality leads as well as gain worldwide and local exposure for all of their products, services and other business information. PR.com offers the best advantages of the Internet on one website.

@CloudExpo Stories
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Enterprises have forever faced challenges surrounding the sharing of their intellectual property. Emerging cloud adoption has made it more compelling for enterprises to digitize their content, making them available over a wide variety of devices across the Internet. In his session at 19th Cloud Expo, Santosh Ahuja, Director of Architecture at Impiger Technologies, will introduce various mechanisms provided by cloud service providers today to manage and share digital content in a secure manner....
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, wil...
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
SYS-CON Events announced today that eCube Systems, a leading provider of middleware modernization, integration, and management solutions, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. eCube Systems offers a family of middleware evolution products and services that maximize return on technology investment by leveraging existing technical equity to meet evolving business needs. ...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
With over 720 million Internet users and 40–50% CAGR, the Chinese Cloud Computing market has been booming. When talking about cloud computing, what are the Chinese users of cloud thinking about? What is the most powerful force that can push them to make the buying decision? How to tap into them? In his session at 18th Cloud Expo, Yu Hao, CEO and co-founder of SpeedyCloud, answered these questions and discussed the results of SpeedyCloud’s survey.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Actian Corporation has announced the latest version of the Actian Vector in Hadoop (VectorH) database, generally available at the end of July. VectorH is based on the same query engine that powers Actian Vector, which recently doubled the TPC-H benchmark record for non-clustered systems at the 3000GB scale factor (see tpc.org/3323). The ability to easily ingest information from different data sources and rapidly develop queries to make better business decisions is becoming increasingly importan...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Qosmos has announced new milestones in the detection of encrypted traffic and in protocol signature coverage. Qosmos latest software can accurately classify traffic encrypted with SSL/TLS (e.g., Google, Facebook, WhatsApp), P2P traffic (e.g., BitTorrent, MuTorrent, Vuze), and Skype, while preserving the privacy of communication content. These new classification techniques mean that traffic optimization, policy enforcement, and user experience are largely unaffected by encryption. In respect wit...