Welcome!

@CloudExpo Authors: Roger Strukhoff, Liz McMillan, Pat Romanski, Elizabeth White, Don MacVittie

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Containers Expo Blog, Agile Computing, Cloud Security, @DXWorldExpo, SDN Journal

@CloudExpo: Article

Critical Enterprise Applications and Cloud Deployments

The 7% solution (so far)

New technologies always generate hype. To cut through the hype and find the value, you have to see how things fit in the real world, both in implementation and in actual realized benefits.

That's one of the reasons BlueStripe Software conducts an annual survey of IT Operations executives. It sheds light on their needs, their aspirations, and "what keeps them up at night." We've uncovered some interesting trends, and this year was no different when we asked about service delivery, performance monitoring tools, and the cloud.

It's conventional wisdom that the cloud is "good for IT" - that it can enable faster time to deployment, savings in capital and operating expense, consolidated infrastructure management, and flexible capacity scaling on demand. With that in mind, one number that stuck out in this year's survey was seven - the percentage of executives who said they have committed to investing in public or hybrid cloud solutions for their critical applications this year.

Seven percent? Didn't we just agree that everybody thinks that the cloud is good? How did this number end up so low?

It's useful to look at the makeup of the survey respondents at this point, because it has a lot to do with the 7%. The 2013 survey interviewed 166 IT Operations executives from large enterprise companies. While these companies are enthusiastic adopters of virtualization and private cloud (75% have deployed more than half their applications on those technologies), they tend to shy away from public cloud for their most critical applications.

A key reason enterprise IT shops have largely avoided public cloud services for critical applications is that those applications tend to include highly sensitive back-end systems and data, performing everything from building insurance policies to executing large volumes of financial transactions. They want to retain complete control and security over these systems - which they can't do if their applications are running in a public cloud service (or so they think).

Let's go back to the question of deployment. While only seven percent had committed, 65% of respondents said they were considering a public or hybrid cloud implementation. The value of cloud is still alluring to operations executives, but there's still work to be done to overcome the insecurity about - well - the insecurity.

The door is open, though. What do those executives need to see to step through that door? That information came out in the other areas of the 2013 survey. Specifically, IT executives were asked about satisfaction with their performance monitoring tools (especially around business services and applications). The numbers aren't pretty. Sixty-three percent were unsatisfied with their Application Performance Management (APM) tools, and 75% of executives were unsatisfied with their Business Service Monitoring (BSM) tools. Considering the cost - and IT Operations criticality - tied to these specific tools, those numbers are bad.

Those numbers pale, though, when compared to the percentage of respondents who said at least 25% of the time their tools couldn't find the cause of high priority application problems - 81%! Let that number soak in. These tools fail to accomplish the thing they're supposed to do one out of every four outages. Let's look at that number a different way. If the tool were an employee, that employee would simply slip out the door at 3 o'clock Thursday and show up for work again on Monday - every single week. I don't think it's a stretch to say that the answer to this question sheds light on the dissatisfaction results.

These bad feelings about management tool capabilities and effectiveness, combined with the fear of the loss of control in the first place, are at the heart of why large enterprise IT teams aren't moving to public cloud in droves. That could all be changing soon, though. The answer is hybrid cloud.

A properly architected application in a hybrid cloud environment puts user access systems into a public cloud service, while keeping the critical transaction systems on premise in the data center. This gives IT teams the best of both worlds: "unlimited" on-demand scalability for user requests on the front end, coupled with the security and control they need for their back-end systems. An application designed and deployed this way will alleviate the security and control concerns enterprise IT executives have with cloud systems.

There is one last piece, though, needed to complete the enterprise IT picture of a properly deployed hybrid cloud application - effective performance and availability management. Remember those dissatisfaction percentage numbers, 63 and 75? If IT executives can't trust their management tools in the data center, how can they rely on them to help in the cloud? The answer lies in transaction monitoring. The type of transaction monitoring needed for hybrid clouds hasn't been available long. The traditional APM and BSM tools aren't really built for it, but there are a set of solutions now that can track transactions across the data center and through the cloud.

With these tools in place, IT operations teams can track transactions across different application components in the cloud, in addition to the data center. Even better, some of them can even tie those two sides together to get a complete end-to-end view of any given transaction from the web request, through the cloud and into the back-end data center systems. This final step in the management evolution means that IT teams can deploy their critical applications in hybrid environments, scale on demand, secure their back-end systems, and manage performance and availability across both.

Who knows? Next year, we might have most of that 65% of "considering the cloud" executives answer that they're deployed in a hybrid environment and that they're actually happy with their performance management tools. Well, at least their transaction management tools.

More Stories By Vic Nyman

Vic Nyman is the co-founder and COO of BlueStripe Software. He has over 20 years of experience in systems management and APM and has held leadership positions at Wily Technology, IBM Tivoli and Relicore/Symantec.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
Cloud Expo | DXWorld Expo have announced the conference tracks for Cloud Expo 2018. Cloud Expo will be held June 5-7, 2018, at the Javits Center in New York City, and November 6-8, 2018, at the Santa Clara Convention Center, Santa Clara, CA. Digital Transformation (DX) is a major focus with the introduction of DX Expo within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive ov...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Continuous Delivery makes it possible to exploit findings of cognitive psychology and neuroscience to increase the productivity and happiness of our teams. In his session at 22nd Cloud Expo | DXWorld Expo, Daniel Jones, CTO of EngineerBetter, will answer: How can we improve willpower and decrease technical debt? Is the present bias real? How can we turn it to our advantage? Can you increase a team’s effective IQ? How do DevOps & Product Teams increase empathy, and what impact does empath...
DevOps promotes continuous improvement through a culture of collaboration. But in real terms, how do you: Integrate activities across diverse teams and services? Make objective decisions with system-wide visibility? Use feedback loops to enable learning and improvement? With technology insights and real-world examples, in his general session at @DevOpsSummit, at 21st Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, explored how leading organizations use data-driven DevOps to close th...
As many know, the first generation of Cloud Management Platform (CMP) solutions were designed for managing virtual infrastructure (IaaS) and traditional applications. But that's no longer enough to satisfy evolving and complex business requirements. In his session at 21st Cloud Expo, Scott Davis, Embotics CTO, explored how next-generation CMPs ensure organizations can manage cloud-native and microservice-based application architectures, while also facilitating agile DevOps methodology. He expla...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
Most technology leaders, contemporary and from the hardware era, are reshaping their businesses to do software. They hope to capture value from emerging technologies such as IoT, SDN, and AI. Ultimately, irrespective of the vertical, it is about deriving value from independent software applications participating in an ecosystem as one comprehensive solution. In his session at @ThingsExpo, Kausik Sridhar, founder and CTO of Pulzze Systems, discussed how given the magnitude of today's application ...
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
Mobile device usage has increased exponentially during the past several years, as consumers rely on handhelds for everything from news and weather to banking and purchases. What can we expect in the next few years? The way in which we interact with our devices will fundamentally change, as businesses leverage Artificial Intelligence. We already see this taking shape as businesses leverage AI for cost savings and customer responsiveness. This trend will continue, as AI is used for more sophistica...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
In his general session at 21st Cloud Expo, Greg Dumas, Calligo’s Vice President and G.M. of US operations, discussed the new Global Data Protection Regulation and how Calligo can help business stay compliant in digitally globalized world. Greg Dumas is Calligo's Vice President and G.M. of US operations. Calligo is an established service provider that provides an innovative platform for trusted cloud solutions. Calligo’s customers are typically most concerned about GDPR compliance, application p...
Digital transformation is about embracing digital technologies into a company's culture to better connect with its customers, automate processes, create better tools, enter new markets, etc. Such a transformation requires continuous orchestration across teams and an environment based on open collaboration and daily experiments. In his session at 21st Cloud Expo, Alex Casalboni, Technical (Cloud) Evangelist at Cloud Academy, explored and discussed the most urgent unsolved challenges to achieve f...
"Digital transformation - what we knew about it in the past has been redefined. Automation is going to play such a huge role in that because the culture, the technology, and the business operations are being shifted now," stated Brian Boeggeman, VP of Alliances & Partnerships at Ayehu, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
You know you need the cloud, but you're hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You're looking at private cloud solutions based on hyperconverged infrastructure, but you're concerned with the limits inherent in those technologies. What do you do?
"I focus on what we are calling CAST Highlight, which is our SaaS application portfolio analysis tool. It is an extremely lightweight tool that can integrate with pretty much any build process right now," explained Andrew Siegmund, Application Migration Specialist for CAST, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone inn...
"We started a Master of Science in business analytics - that's the hot topic. We serve the business community around San Francisco so we educate the working professionals and this is where they all want to be," explained Judy Lee, Associate Professor and Department Chair at Golden Gate University, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.