|By Denise Dubie||
|May 17, 2013 10:00 AM EDT||
By Lonne Jaffe - You may have heard that cloud computing and Software-as-a-Service (SaaS) models can turn software technology into a pay-as-you-go utility that businesses can “plug in to” and use like electricity?
Perhaps — however, software technology is far more varied, nuanced and diverse than electricity. You don’t win customers by having better electricity than your competition. Software, by contrast, absolutely is a competitive differentiator for any business today. Companies in industries as varied as retail and finance use software at the very core of their value proposition to customers. It lets them deliver a variety of services to their customers, improve operational efficiencies, create new offerings and a lot more.
That’s not to downplay the business flexibility that SaaS can bring. Being able to “switch on” software and infrastructure delivered as a service for a metered fee can be an attractive alternative to having to build and manage your own IT environments.
However, as with all shiny new things in technology, buyer beware. Business and technology leaders alike need to understand and balance both the benefits and the risks of SaaS. With this in mind, here are five potential risks technology executives should consider about SaaS and some thoughts on how to manage them.
SaaS Can Have Hidden Costs. The SaaS model typically involves pay-as-you-go, or term-based licensing, in which your organization pays monthly or annual fees based on some metrics (number of seats, number of queries, amount of data, etc.). There are certainly many situations in which this is more attractive than investing in servers, software licenses and IT manpower up front. The ability to keep cash on the balance sheet and to pay for software as it’s consumed (“by the drink,” as it were) can be helpful. For a growing business, the SaaS model lets you start small and scale up as the business becomes more successful over time. That said, don’t mistake this for “cheaper.” SaaS is not always cheaper, especially when factoring in the cost of learning and managing a new environment, and the often considerable effort of moving existing technology workloads onto a new SaaS platform. Make sure you consider all of these costs when you’re evaluating the total cost of ownership of a SaaS initiative.
SaaS Can Introduce Bandwidth Issues. Moving to a cloud-based app can have a tremendous impact on your network infrastructure. There are circumstances where the data is so massive that it has a sort of “gravity” to it. The amount of data that can be transmitted over the Internet and the reliability of the network connections have improved dramatically, but it’s still difficult to move these large pools of data over the public Internet . Because of this, companies might find they need to have their compute power located physically close to the data to get the scalability and performance essential for high-profile, enterprise-grade systems.
SaaS Can Accelerate the Rogue Cloud. SaaS can empower more tech-savvy business users, but it also encourages rogue software purchases. All it takes is a corporate credit card, and the business user is off and running with a new SaaS application, sometimes without consulting the technology leadership in the business. Of course, as my colleague Andi Mann has written about, this is not necessarily a bad thing and can be used to encourage skunk works innovation. But at the end of the day, the CIO remains responsible for the security, management and performance of the overall technology infrastructure. The breakdown in coordination caused by the rogue cloud adds complexity and risk to the job. I recommend investing in third-party software that helps CIOs: manage the performance of the SaaS applications; select ideal vendors based on price, performance, capability and quality of service; and secure the applications and data now seeping outside of the enterprise’s four walls.
SaaS Requires a New Take on Security. The old perimeter model of walling off the data center to keep the bad guys out simply doesn’t work in a world where IT infrastructure and applications increasingly reside on public, private and hybrid clouds. When your data and compute power are scattered across the Internet, you can’t put a walled perimeter around it to keep it safe because there’s nothing concrete to put a wall around. A better paradigm: use “identity” as the new perimeter. Wherever data and applications reside, they can be locked down and secured using sophisticated identity and access management solutions that continuously evaluate and manage who is accessing systems and data. And advanced data-level encryption can be used to ensure that data— whether at rest or in motion— can’t be read by the bad guys.
SaaS Has a Blindside. SaaS service providers do offer insight into the performance of their applications and platforms, but in many cases, their management capabilities are not good enough. As your organization increases its dependence on outside software resources, visibility into your technology environment’s performance could suffer. Look for management software that can help you monitor and proactively manage these critical SaaS applications across both cloud and non-cloud environments.
Businesses are reaping tremendous benefits from the use of SaaS services for a wide variety of applications, and the use of SaaS will only grow with time. Yes, it can be cheaper, faster, and more flexible than in-house implementations. But like everything else in life, SaaS is not without risks and needs a well-informed approach coupled with next-generation management and security software to ensure the benefits and mitigate the risks.
SYS-CON Events announced today that StarNet Communications will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. StarNet Communications’ FastX is the industry first cloud-based remote X Windows emulator. Using standard Web browsers (FireFox, Chrome, Safari, etc.) users from around the world gain highly secure access to applications and data hosted on Linux-based servers in a central data center. ...
Aug. 27, 2016 08:45 AM EDT Reads: 711
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
Aug. 27, 2016 08:00 AM EDT Reads: 591
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
Aug. 27, 2016 07:45 AM EDT Reads: 646
[session] Architecting for the Cloud By @RagsS | @CloudExpo @IBMBluemix #Cloud #Docker #Microservices
As the world moves toward more DevOps and Microservices, application deployment to the cloud ought to become a lot simpler. The Microservices architecture, which is the basis of many new age distributed systems such as OpenStack, NetFlix and so on, is at the heart of Cloud Foundry - a complete developer-oriented Platform as a Service (PaaS) that is IaaS agnostic and supports vCloud, OpenStack and AWS. Serverless computing is revolutionizing computing. In his session at 19th Cloud Expo, Raghav...
Aug. 27, 2016 07:45 AM EDT Reads: 765
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Aug. 27, 2016 06:15 AM EDT Reads: 2,334
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Aug. 27, 2016 03:15 AM EDT Reads: 1,766
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
Aug. 27, 2016 02:30 AM EDT Reads: 2,001
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
Aug. 27, 2016 01:45 AM EDT Reads: 1,731
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
Aug. 27, 2016 01:30 AM EDT Reads: 2,092
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Aug. 27, 2016 01:15 AM EDT Reads: 2,014
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Aug. 27, 2016 12:45 AM EDT Reads: 2,936
With over 720 million Internet users and 40–50% CAGR, the Chinese Cloud Computing market has been booming. When talking about cloud computing, what are the Chinese users of cloud thinking about? What is the most powerful force that can push them to make the buying decision? How to tap into them? In his session at 18th Cloud Expo, Yu Hao, CEO and co-founder of SpeedyCloud, answered these questions and discussed the results of SpeedyCloud’s survey.
Aug. 27, 2016 12:45 AM EDT Reads: 2,151
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Aug. 27, 2016 12:15 AM EDT Reads: 2,290
Actian Corporation has announced the latest version of the Actian Vector in Hadoop (VectorH) database, generally available at the end of July. VectorH is based on the same query engine that powers Actian Vector, which recently doubled the TPC-H benchmark record for non-clustered systems at the 3000GB scale factor (see tpc.org/3323). The ability to easily ingest information from different data sources and rapidly develop queries to make better business decisions is becoming increasingly importan...
Aug. 26, 2016 10:45 PM EDT Reads: 2,076
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Aug. 26, 2016 10:00 PM EDT Reads: 1,859
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build their business on public cloud were challenged to run Big Data processing and analytics at scale. But recent advancements in Hadoop performance, security, and most importantly cloud-native integrations, are giving organizations the ability to truly gain value from all their data. In his session at 19th Cloud Expo, David Tishgart, Director of Product Marketing ...
Aug. 26, 2016 07:15 PM EDT Reads: 456
Announcing @TelecomReseller Named “Media Sponsor” of @CloudExpo Silicon Valley | #IoT #Cloud #BigData
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Aug. 26, 2016 07:00 PM EDT Reads: 684
Aspose.Total for .NET is the most complete package of all file format APIs for .NET as offered by Aspose. It empowers developers to create, edit, render, print and convert between a wide range of popular document formats within any .NET, C#, ASP.NET and VB.NET applications. Aspose compiles all .NET APIs on a daily basis to ensure that it contains the most up to date versions of each of Aspose .NET APIs. If a new .NET API or a new version of existing APIs is released during the subscription peri...
Aug. 26, 2016 06:00 PM EDT Reads: 1,946
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Aug. 26, 2016 04:00 PM EDT Reads: 3,951
StarNet Adds Secure Remote Linux and Unix Desktops to X-Win32 | @CloudExpo @XWin32 #Cloud #Linux #Security
StarNet Communications Corp has announced the addition of three Secure Remote Desktop modules to its flagship X-Win32 PC X server. The new modules enable X-Win32 to safely tunnel the remote desktops from Linux and Unix servers to the user’s PC over encrypted SSH. Traditionally, users of PC X servers deploy the XDMCP protocol to display remote desktop environments such as the Gnome and KDE desktops on Linux servers and the CDE environment on Solaris Unix machines. XDMCP is used primarily on comp...
Aug. 26, 2016 03:45 PM EDT Reads: 589