Welcome!

@CloudExpo Authors: Elizabeth White, Zakia Bouachraoui, Liz McMillan, Pat Romanski, Roger Strukhoff

Related Topics: @ThingsExpo, Microservices Expo, Containers Expo Blog, Agile Computing, @CloudExpo, @DXWorldExpo, SDN Journal

@ThingsExpo: Blog Post

Is Internet of Things Really Internet of Agents? | Part 1

There is actually more value in services related to those connected things than in the things themselves

Machine-to-machine (M2M) technology and the resulting Internet of Things are leading us inexorably toward everything-as-a-service (XaaS). As more things get connected, the range of service opportunities expands. And as those services are presented online, they become available for use, re-use and re-purposing.

At first thought, the idea of more connected devices suggests simply that there will be more devices around, and as such, more products for manufacturers to make and sell. That's true, but as I suggested in an earlier blog, even the manufacturers will realize that there is actually more value in services related to those connected things than in the things themselves.

To understand the rich potential of this evolution, we perhaps need to move beyond the original concept of the Internet of Things. The original idea was formally to have "things" as sensing devices. That's fair enough, and it's a worthwhile topic in itself. The ability of "things" to sense their environment and report on it is immensely useful. But we now realize that "things" can also report on their own status, as well as tell us what they are doing and plan to do, which adds another layer of richness to the mix. And if "things" can also be any connected agency (human or automaton) that can perform actions for us on request, that broadens the notion even more.

I think I'll start talking about the Internet of Agents, using the word "agent" perhaps more broadly than is typically done in IT circles. For me, agents include all connected things, systems and people who can provide information to other things, systems and people and initiate actions for each other.

Agents provide services to people and to each other.

The Internet of Agents is deeply intertwined with the concept of XaaS. These are not just academic concepts. They're here, and they're evolving and growing. The following are some simple examples of online services that have evolved from what used to be products.

Music and movies are increasingly offered as services, not products. We pay for streaming and we're done - no CD or DVD to put on the shelf. We own nothing. If we want to listen to the track or watch the movie again, we stream it again. Even downloads are essentially services, with service fees. Customers pay for the ability to consume the material at will, but in most cases, they don't own the actual product. Now, when I want to watch a specific movie, I don't have to visit each online service in turn to search for it. I ask one agent where I can find that movie, and then I ask the relevant streaming agent to send it to me. (Soon those two steps will be one, I'm sure.)

In Part 2, I will discuss some other applications resulting from the Internet of Agents, as well as how these agents are allowing for more complex services within the XaaS economy.

More Stories By Esmeralda Swartz

Esmeralda Swartz is VP, Marketing Enterprise and Cloud, BUSS. She has spent 15 years as a marketing, product management, and business development technology executive bringing disruptive technologies and companies to market. Esmeralda was CMO of MetraTech, now part of Ericsson. At MetraTech, Esmeralda was responsible for go-to-market strategy and execution for enterprise and SaaS products, product management, business development and partner programs. Prior to MetraTech, Esmeralda was co-founder, Vice President of Marketing and Business Development at Lightwolf Technologies, a big data management startup. She was previously co-founder and Senior Vice President of Marketing and Business Development of Soapstone Networks, a developer of resource and service control software, now part of Extreme Networks.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


CloudEXPO Stories
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected path for IoT innovators to scale globally, and the smartest path to cross-device synergy in an instrumented, connected world.
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
ScaleMP is presenting at CloudEXPO 2019, held June 24-26 in Santa Clara, and we’d love to see you there. At the conference, we’ll demonstrate how ScaleMP is solving one of the most vexing challenges for cloud — memory cost and limit of scale — and how our innovative vSMP MemoryONE solution provides affordable larger server memory for the private and public cloud. Please visit us at Booth No. 519 to connect with our experts and learn more about vSMP MemoryONE and how it is already serving some of the world’s largest data centers. Click here to schedule a meeting with our experts and executives.
Darktrace is the world's leading AI company for cyber security. Created by mathematicians from the University of Cambridge, Darktrace's Enterprise Immune System is the first non-consumer application of machine learning to work at scale, across all network types, from physical, virtualized, and cloud, through to IoT and industrial control systems. Installed as a self-configuring cyber defense platform, Darktrace continuously learns what is ‘normal' for all devices and users, updating its understanding as the environment changes.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the modern business digitalization solutions. Achieve up to 50% early-stage technological process development cost cutdown with science and R&D-driven investment strategy with Codete's support.