Welcome!

@CloudExpo Authors: Liz McMillan, Elizabeth White, Pat Romanski, Yeshim Deniz, Ed Featherston

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, Cloud Security, @DXWorldExpo, SDN Journal

@CloudExpo: Article

Your Cloud Availability: 98%, 99.99% or 99.9999%?

How many companies are hosting critical production systems in the cloud?

I recently had a discussion with a few very interesting cloud professionals from CloudEndure about the changes that the cloud and AWS in particular, bring to the table in terms of business continuity and high availability. In one of my discussions with Ofer Gadish, the company's CEO, we exchanged information regarding the current state of the market, including tools, terms and relevant methodologies for real cloud users. We both agreed that in this market stage business continuity in the cloud is a very interesting subject since the market is still young and the traditional tools and perceptions don't apply.

How many companies are hosting critical production systems in the cloud? Where exactly is the fine line between the shared responsibilities of the cloud consumer and the cloud provider?

While we saw eye-to-eye on many topics, many questions arose in regards to specifics on the topic of cloud market maturity. In order to answer these questions and expand our cloud communities' knowledge, CloudEndure decided to run a survey to learn how the cloud has changed DR, Backup and High Availability.  And we'll share the results with you. Before continue on reading, let me invite you to take only three minutes of your time and support our research - Start here

What's Downtime?
We discussed my belief that the nines (99.99...%) are more marketing than the real deal today - What do you think? The market and tools used to measure your uptime immature or do not really exist. The concept of availability in the cloud is determined by the level of responsibility and liability that the vendors have for their customers. These notions include the ability to monitor, proactively fix and maintain continuous communication with users, giving them clear and genuine visibility into what exactly is going on and when the system is expected to return to normal. It is also necessary, here, to define the concept of downtime. At a very basic level, it is when the system is not available. However, the more precise answer depends on the criticality of specific features and components of an application or service.

On that note, we are interested in hearing your point of view. First and foremost, it is essential to ask, what do you consider "downtime"? How do you approach the matter of downtime with your customers? How do you compensate, if at all? Maybe even before discussing compensation, let us ask how or if you measure downtime? If so, are you able to calculate your own availability over the past week, month, or year?  With your help, we can gain even greater insights on the topic. Start here

RTO and RPO - Nothing Really Changes


Definitions first:

Recovery Time Objective (RTO) is the duration of time and a service level within which a business process must be restored after a disaster (or disruption) in order to avoid unacceptable consequences associated with a break in business continuity. Wikipedia

Recovery Point Objective (RPO) It is the maximum tolerable period in which data might be lost from an IT service due to a major incident Wikipedia


The cloud changes the ways in which you achieve optimal levels of RPO and RTO. There are much more creative ways now-a-days to deliver robust solutions at a very low cost.  Service degrades and downtimes can occur as a result of a bug, application scalability limitations, human error or even your cloud operator's availability. In any case you, as the service provider, have the responsibility to get it up and running again. Keeping the application, and its actual business values, in mind, you can address both RPO and RTO and make sure that you define and measure these metrics.

DR Cost Impacts and ROI
When you're an online retailer, every moment that your website-relevant functionalities are down, you lose money. Your business continuity should be prefect including accurate measuring capabilities for your site's uptime performance as well as ensuring there are no latencies or degrades that directly affect your business.

"...breaks down to about $120,000 per minute. Multiply that by the 40 minutes Amazon went down and you get around $4.8 million in lost dollars." Geekwire release following Amazon downtime on Aug-2013

A DR policy and rate is based on the required SLA; however good DR deployment on the cloud should be based on the central, pay-per-use cloud principle. You can actually create a spare cloud replica without the traditional upkeep costs if it is not utilized. Today, cloud users can avoid traditional costs by using an "On-demand DR" inline with changing their DR strategy and architecture.

Do you know your monthly DR costs? What's your estimated cost of downtime?

Final words
Over the past year, the "average enterprise" began its journey into the cloud, yet still views the cloud as an on-premise extension used as a means to generate replications and deal with less significant data. I believe that the sensible next step for companies that have already made this strategic move should be to move their production and more critical substance to the cloud. This would raise the bar and present the greater challenge of providing proven robust delivery of online services. Little by little, the cloud is making its presence and advantages known in a number of aspects of our daily lives. It's up to us to embrace it.

Calling All CIO/CTO/IT Leaders and team members: To see how your disaster recovery and backup strategy compares to your peers, participate in CloudEndure's  survey. Participants can win a new iPad! ;)

cross posted on iamondemand.com

More Stories By Ofir Nachmani

Ofir Nachmani is a Cloud Computing Evangelist, Blogger and Lecturer at IAmOnDemand.com. He has extensive experience helping ISV companies with cloud adoption and management. Today, Ofir is a Senior Vice President and Chief Evangelist at Newvem Analytics Ltd. Prior to these he led ClickSoftware’s On-Demand initiative and established the company cloud offering. On his previous adventure, he led ClickSoftware’s On-Demand (SaaS) initiative and also held several positions at Zarathustra SaaS development VP of product and company CEO. In 2009, ClickSoftware acquired the AST group and Zarathustra as part of it. Twitter: @iamondemand

@CloudExpo Stories
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
We all know that end users experience the Internet primarily with mobile devices. From an app development perspective, we know that successfully responding to the needs of mobile customers depends on rapid DevOps – failing fast, in short, until the right solution evolves in your customers' relationship to your business. Whether you’re decomposing an SOA monolith, or developing a new application cloud natively, it’s not a question of using microservices – not doing so will be a path to eventual b...
In his session at 21st Cloud Expo, James Henry, Co-CEO/CTO of Calgary Scientific Inc., introduced you to the challenges, solutions and benefits of training AI systems to solve visual problems with an emphasis on improving AIs with continuous training in the field. He explored applications in several industries and discussed technologies that allow the deployment of advanced visualization solutions to the cloud.
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
HyperConvergence came to market with the objective of being simple, flexible and to help drive down operating expenses. It reduced the footprint by bundling the compute/storage/network into one box. This brought a new set of challenges as the HyperConverged vendors are very focused on their own proprietary building blocks. If you want to scale in a certain way, let's say you identified a need for more storage and want to add a device that is not sold by the HyperConverged vendor, forget about it...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
In this presentation, you will learn first hand what works and what doesn't while architecting and deploying OpenStack. Some of the topics will include:- best practices for creating repeatable deployments of OpenStack- multi-site considerations- how to customize OpenStack to integrate with your existing systems and security best practices.
Michael Maximilien, better known as max or Dr. Max, is a computer scientist with IBM. At IBM Research Triangle Park, he was a principal engineer for the worldwide industry point-of-sale standard: JavaPOS. At IBM Research, some highlights include pioneering research on semantic Web services, mashups, and cloud computing, and platform-as-a-service. He joined the IBM Cloud Labs in 2014 and works closely with Pivotal Inc., to help make the Cloud Found the best PaaS.
The “Digital Era” is forcing us to engage with new methods to build, operate and maintain applications. This transformation also implies an evolution to more and more intelligent applications to better engage with the customers, while creating significant market differentiators. In both cases, the cloud has become a key enabler to embrace this digital revolution. So, moving to the cloud is no longer the question; the new questions are HOW and WHEN. To make this equation even more complex, most ...
As you move to the cloud, your network should be efficient, secure, and easy to manage. An enterprise adopting a hybrid or public cloud needs systems and tools that provide: Agility: ability to deliver applications and services faster, even in complex hybrid environments Easier manageability: enable reliable connectivity with complete oversight as the data center network evolves Greater efficiency: eliminate wasted effort while reducing errors and optimize asset utilization Security: implemen...
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
DXWorldEXPO LLC announced today that Kevin Jackson joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Kevin L. Jackson is a globally recognized cloud computing expert and Founder/Author of the award winning "Cloud Musings" blog. Mr. Jackson has also been recognized as a "Top 100 Cybersecurity Influencer and Brand" by Onalytica (2015), a Huffington Post "Top 100 Cloud Computing Experts on Twitter" (2013) and a "Top 50 C...
Evan Kirstel is an internationally recognized thought leader and social media influencer in IoT (#1 in 2017), Cloud, Data Security (2016), Health Tech (#9 in 2017), Digital Health (#6 in 2016), B2B Marketing (#5 in 2015), AI, Smart Home, Digital (2017), IIoT (#1 in 2017) and Telecom/Wireless/5G. His connections are a "Who's Who" in these technologies, He is in the top 10 most mentioned/re-tweeted by CMOs and CIOs (2016) and have been recently named 5th most influential B2B marketeer in the US. H...
In a world where the internet rules all, where 94% of business buyers conduct online research, and where e-commerce sales are poised to fall between $427 billion and $443 billion by the end of this year, we think it's safe to say that your website is a vital part of your business strategy. Whether you're a B2B company, a local business, or an e-commerce site, digital presence is key to maintain in your drive towards success. Digital Performance will take priority in 2018 for the following reason...
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with...
"This week we're really focusing on scalability, asset preservation and how do you back up to the cloud and in the cloud with object storage, which is really a new way of attacking dealing with your file, your blocked data, where you put it and how you access it," stated Jeff Greenwald, Senior Director of Market Development at HGST, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Creating replica copies to tolerate a certain number of failures is easy, but very expensive at cloud-scale. Conventional RAID has lower overhead, but it is limited in the number of failures it can tolerate. And the management is like herding cats (overseeing capacity, rebuilds, migrations, and degraded performance). In his general session at 18th Cloud Expo, Scott Cleland, Senior Director of Product Marketing for the HGST Cloud Infrastructure Business Unit, discussed how a new approach is neces...
What's the role of an IT self-service portal when you get to continuous delivery and Infrastructure as Code? This general session showed how to create the continuous delivery culture and eight accelerators for leading the change. Don Demcsak is a DevOps and Cloud Native Modernization Principal for Dell EMC based out of New Jersey. He is a former, long time, Microsoft Most Valuable Professional, specializing in building and architecting Application Delivery Pipelines for hybrid legacy, and cloud ...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"I focus on what we are calling CAST Highlight, which is our SaaS application portfolio analysis tool. It is an extremely lightweight tool that can integrate with pretty much any build process right now," explained Andrew Siegmund, Application Migration Specialist for CAST, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.