Welcome!

@CloudExpo Authors: Scott Allen, Pat Romanski, Liz McMillan, Roman Blachman, Akhil Sahai

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, @BigDataExpo, SDN Journal, @DevOpsSummit

@CloudExpo: Article

Best Practices for Leveraging Cloud Technology for Business Growth

Start with small, low-risk applications that can be easily tested and improved through an iterative approach

As businesses look to leverage cloud technology to drive growth, many times the questions IT leaders within the company ask are: "Where do I start? What part of my infrastructure should I move into the cloud first?" IT leaders must pick a place to begin with cloud adoption. The decision becomes easier when teams focus on incremental adoption, starting with small, low-risk applications that can be easily tested and improved through an iterative approach before fully launching. Here are some best practices businesses should consider when getting started with cloud technology.

Identify the true problem and define a solution
The most effective method for getting started with cloud adoption is to identify the greatest pain point in a company's IT ecosystem. The cloud solution should be targeted and architected to ease that pain point. Often times identifying the biggest IT challenge requires a deep dive into the business and its IT systems. For example, NaviSite recently worked with a company in Syracuse, N.Y., to implement a technology solution to help solve its business challenges. The company's IT team perceived its infrastructure as the biggest challenge, and was eager to deploy a full Infrastructure as a Service (IaaS) solution. However, as the IT team took a complete and objective inventory to understand their challenges at a very granular level, they came to realize that what the business truly needed was an enterprise-class file sharing solution designed to meet their specific challenges. As a result, instead of starting with a full-blown IaaS, the team began with a file sharing solution, and was able to immediately solve some of their business challenge with less investment. The key was understanding the challenge at the core, and implementing a cloud-based solution to solve that challenge.

As part of defining the problem when implementing cloud technologies, IT leaders should also define what a solution looks like. A useful exercise is identifying what the IT ecosystem looks like when the pain point is solved. That vision of the solution will guide the cloud team during implementation until it has achieved its vision of success.

Think of cloud adoption in terms of out tasking
When businesses and IT teams are determining where to begin with cloud adoption, it can be helpful to view the process as the migration of bite-sized, discrete pieces of an IT system onto the cloud. It is more about "out tasking" than out sourcing.

When defining and understanding out tasking, IT leaders can take a step back and look at cloud computing as a loosely integrated suite of complimentary services, such as IaaS, Software- as-a-Service (SaaS), Backup-as-a-Service (Baas), Desktop-as-a-Service (DaaS), etc. Building a cloud infrastructure to help a business grow, reduce costs and run more effectively is not a one time, all or nothing proposition. The most effective and low risk approach is to start with one solution to address one challenge. An IT leader is taking that problem, or ‘task', and solving it with a cloud solution. Once that solution is achieved, then an IT leader can take on a second challenge, or a broader area with high potential to drive efficiency, and out task that function of the IT system.

The approach of out-tasking lets each business and IT team strategically architect a cloud infrastructure that is highly customized to meet their unique business challenges. With the out-tasking approach, IT leaders can solve specific issues without needing to manage unnecessary aspects of a cloud infrastructure, and it avoids incurring costs for applications and infrastructure that is not being used. Out-tasking lets businesses solve pain points simply to begin driving value and seeing return on investment more quickly.

Unique solutions to solve unique problems
Take, for example, a large retail brand eager to solve its business challenges using cloud technology. The first step was identifying its pain points, which in this case involved a few different areas. First was managing a mobile, millennial and highly innovative and flexible workforce; the solution was implementing a virtual desktop infrastructure. The retailer tweaked and customized this solution so it met their needs. From there, the IT team identified a second pain point - the need to store and manage large image files for their design and branding work. Once that challenge was identified, the company expanded its cloud infrastructure to include storage so they could better store and manage their images and branding content.

From there, the retailer needed to ensure its systems had the resiliency in place so the files their teams stored and the virtual desktop their global workforce relied upon was secure and built to run through any disaster. The team was able to implement a disaster recovery plan architected to meet their unique needs using BaaS to ensure its global workforce would have uninterrupted access to their virtual desktops, and that the images stored and shared were secure according to the highest compliance and regulatory standards. This gave the global retailer the assurance it needed to continue to migrate increasingly larger workloads onto the cloud.

In this example, the business took an approach more aligned with out-tasking as opposed to a sweeping transition to an outsourced model. The team did not start moving into the cloud by turning their entire infrastructure over to a company with a 10 year contract. One of the benefits of cloud technology is that companies can choose one service to meet one need. Companies can apply that technology, evaluate the return, adjust course as needed, and move on to solve the next challenge. In the case of the global retailer, out-tasking allowed the team to grow accustomed to the new solutions, and for the technology to be absorbed by company culture to ease disruption.

Ultimately, the most important thing is simply that IT leaders take the first step in their company's cloud journey. Identifying the most significant pain points helps create a vision for moving ahead with solving one business challenge at a time. After determining where to start, teams can apply the out-tasking approach to refine their technologies, minimize risk, and arrive at a solution that truly solves a business challenge, drives growth and delivers value.

More Stories By Chris Patterson

Leveraging his technical background and consulting skills, Chris Patterson was a key player in building NaviSite’s cloud computing platform, NaviCloud, from the ground up and is responsible for overseeing its continual upgrades and improvement making sure it meets customers evolving needs from both a technical and business perspective. In addition he oversees the development and implementation teams for NaviSite’s Desktop-as-a-Service and NaviCloud Intelligent Storage solutions.

Prior to joining NaviSite, Patterson spent nine years at MTM technologies as the Director of Information Security Services, where he gained extensive experience developing and consulting on security policies in a variety of different industries including financial, retail, legal, health care, and public sector. Chris holds a Bachelors of Science in nuclear engineering from Worcester Polytechnic Institute and currently lives in Delaware

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@CloudExpo Stories
The U.S. Army Intelligence and Security Command (INSCOM) has awarded BAE Systems a five-year contract worth as much as $75 million to provide enhanced geospatial intelligence technical and analytical support. The award was issued under the INSCOM Global Intelligence indefinite delivery, indefinite quantity contract.
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
The initial debate is over: Any enterprise with a serious commitment to IT is migrating to the cloud. But things are not so simple. There is a complex mix of on-premises, colocated, and public-cloud deployments. In this power panel at 18th Cloud Expo, moderated by Conference Chair Roger Strukhoff, Randy De Meno, Chief Technologist - Windows Products and Microsoft Partnerships at Commvault; Dave Landa, Chief Operating Officer at kintone; William Morrish, General Manager Product Sales at Interou...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
University of Colorado Athletics has selected FORTRUST, Colorado’s only Tier III Gold certified data center, as their official data center and colocation services provider, FORTRUST announced today. A nationally recognized and prominent collegiate athletics program, CU provides a high quality and comprehensive student-athlete experience. The program sponsors 17 varsity teams and in their history, the Colorado Buffaloes have collected an impressive 28 national championships. Maintaining uptime...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
Apixio Inc. has raised $19.3 million in Series D venture capital funding led by SSM Partners with participation from First Analysis, Bain Capital Ventures and Apixio’s largest angel investor. Apixio will dedicate the proceeds toward advancing and scaling products powered by its cognitive computing platform, further enabling insights for optimal patient care. The Series D funding comes as Apixio experiences strong momentum and increasing demand for its HCC Profiler solution, which mines unstruc...
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
So you’ve heard how click-to-call widgets can really enhance a website’s potential for customer interaction and you want to try it out for yourself. Or you’re considering offloading pieces of your VoIP infrastructure, but want to see how that would unfold first. Where can you find this technology, that’s free and available to try out? Spotting the potential in a space where customers can experiment with these types of features, Voxbone is launching The Workshop.
Redis is not only the fastest database, but it is the most popular among the new wave of databases running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 19th Cloud Expo, Dave Nielsen, Developer Advocate, Redis Labs, will share the functions and data structures used to solve everyday use cases that are driving Redis' popularity.
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Let’s face it, embracing new storage technologies, capabilities and upgrading to new hardware often adds complexity and increases costs. In his session at 18th Cloud Expo, Seth Oxenhorn, Vice President of Business Development & Alliances at FalconStor, discussed how a truly heterogeneous software-defined storage approach can add value to legacy platforms and heterogeneous environments. The result reduces complexity, significantly lowers cost, and provides IT organizations with improved efficie...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Most organizations prioritize data security only after their data has already been compromised. Proactive prevention is important, but how can you accomplish that on a small budget? Learn how the cloud, combined with a defense and in-depth approach, creates efficiencies by transferring and assigning risk. Security requires a multi-defense approach, and an in-house team may only be able to cherry pick from the essential components. In his session at 19th Cloud Expo, Vlad Friedman, CEO/Founder o...
Your business relies on your applications and your employees to stay in business. Whether you develop apps or manage business critical apps that help fuel your business, what happens when users experience sluggish performance? You and all technical teams across the organization – application, network, operations, among others, as well as, those outside the organization, like ISPs and third-party providers – are called in to solve the problem.
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Unless your company can spend a lot of money on new technology, re-engineering your environment and hiring a comprehensive cybersecurity team, you will most likely move to the cloud or seek external service partnerships. In his session at 18th Cloud Expo, Darren Guccione, CEO of Keeper Security, revealed what you need to know when it comes to encryption in the cloud.